The Use of Agile, Project Management, Prince2, and ITILV3 for Business Applications Contract, Operation and Support Management

ITIL ®V3 (IT Service Management)
PRINCE2 ® (Projects in Controlled Environments)
Agile Management Innovations
Business Informatics - Diplom-Ingenieur.

Informatikmanagement - Mag. rer. soc. oec

Wirtschaftsinformatik - Bakk.rer. soc. oec

Social Science - DEUG

Project management

The Project management is defined as the process and activity of planning, organizing, motivating, and controlling resources, procedures and protocols to achieve specific goals in scientific or daily problems

Agile

Agile software development is a group of software development methods based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams.

Prince2

PRINCE2 (an acronym for PRojects IN Controlled Environments) is a de facto process-based method for effective project management.

ITILV3

ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business.

Project Management Vs. Agile

Each project starts by a project´s need and description.  The project description must be done in collaboration with all party particularly with the end user.

The  constant customer/end user collaboration during  and after the project description provides great opportunities to motivate and to understand well the project´s  scope and its requirements,  the services support  as well as  to measure project success by gauging the level of customer/end user satisfaction throughout each life cycle of the project.

Agile Vs. Prince2

The project description is a startup of any project.  It is a sample project Initiation Document.  It is the raw material.  The projection description is like an input to a production process for subsequent modification and transformation into a finished business good. Once the raw material (project description) is available we need to translate it into the right business case. 

The PRINCE2 offers  great templates scenarios to translate projection description into business case and follow. Please note that in PRINCE2 business case is a component of the Project Initiation Document and lies at the heart of every PRINCE2 project.

Prince2 Vs. ITILV3

The choice of sustain IT systems and react to change that support your projection description are  vital to focus on business value, good ROI, speed to market, and delivery of solutions in response to your project change.

To focus on the project business value, good ROI, speed to market, and delivery of solutions in response to  the change , the IT services must be aligned to the needs of the business and underpin the core business processes. ITILV3 provides guidance on how to use IT as a tool to facilitate business change, transformation and growth.

Example: The use of Agile, Project Management, Prince2, ITILV3 for the decision on Business Applications Management.

Step	TODO	Appropriated Methodology
1. Project: Business Application Contract  Management	Project Description	Agile and  Project Management
2. The translation of the  Project Description into Business case	The production of  Business case by using an appropriated Business  case template	Prince2
3. The choice and the support of the business applications products	·         Research and Documentation ·         Production of template for testing the applications products and deployment ·         Evaluation and measure ·         Agreement on Service level support, operation level support of the applications products	Agile, prince2, ITIL V3
4. Continuous Contract improvement	Step Management PDCA (plan–do–check–act/adjust)	Agile, Project Management, prince2, ITILV3

Conclusion

The traditional project description is a first guideline of the project management. To enter the project description into the market, we need a business case.  Also IT Service management is not an option. It is vital to focus on business value, good ROI, speed to market, and delivery  and support of solutions in response to change. Agile approaches mean an incremental method to change, early delivery of business value, and collaborative work towards change.

Understanding and employing  Agile, Project Management, ITILV3, and PRINCE2 together can provide the potential for a well-run business applications management Contract, Operation and Support  which is responsive to change and will not halt progress.

References

[1] Implementing Information Security Management System and Auditing

http://amouzoubedi.blogspot.co.at/2013/12/implementing-information-security.html

[2] Agile Strategy: the power of human factors in the design and support of your business applications management            

http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html

[3] The Main differences between Output, Outcome, Benefit, Monitoring, Evaluation and Auditing

http://amouzoubedi.blogspot.co.at/2013/11/the-main-differences.html

[4] IT Financial Management – from the what to the how        

http://amouzoubedi.blogspot.co.at/2013/11/it-financial-management-from-what-to-how.html

[5] Information Management System AudIT Start-up 

http://amouzoubedi.blogspot.co.at/2013/10/information-management-system-audit.html

[6] The Main differences between Output, Outcome, Benefit, Monitoring, Evaluation and Auditing

http://amouzoubedi.blogspot.co.at/2013/11/the-main-differences.html

[7] Publications: papers and books

http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html

[8] Plugged In Agile and PRINCE2 – Part 1

http://www.agileprojectmanagementprimer.com/plugged-agile-prince2-part-1/

[9] How to manage the tension between agility and discipline in IT

http://www.computerweekly.com/feature/How-to-manage-the-tension-between-agility-and-discipline-in-IT

Toward the Platform Knowledge for Development Without Borders

ITIL ®V3 (IT Service Management)
PRINCE2 ® (Projects in Controlled Environments)
Agile Management Innovations
Business Informatics - Diplom-Ingenieur.

Informatikmanagement - Mag. rer. soc. oec

Wirtschaftsinformatik - Bakk.rer. soc. oec

Social Science - DEUG

There are still many things need to be done, whatever the goals (MDGs Vs. SDGs)  are, they require a good social support mechanism to support them. The government may could be changed, but only with good social support mechanism, it is possible to have a sustainable development of our society.

Whatever the sustainable development politics and strategies would be  or  would be adopted, we have reached a sustainable development era where there is a need of suitable social mechanism support worldwide to connect a global audience to necessary resources while providing a system to translate these goals, data, information and knowledge into sustainable local best practices.

So we are calling on interested parties from all backgrounds who can support, bring creativity, dedication, experience and talent to this program, to assist the hard work of development organizations, local governments, donors, foundations,  ONGs, private sectors, for the worth management of, and worth investment in the social, economic  and environmental well-being of our lovely planet.    

A presentation about our  program can be downloaded here. The struggles and upheavals around the world have highlighted the lack of sufficient knowledge and a Global Services Support for supporting local people, local governments as well as the workers who work in sustainable and worth-living integrated development. The facts are showing that the access to the data, information, knowledge and development resources even technologies and money are not enough to guarantee Sustainable Development Goals (SDGs) as long as there is no suitable social mechanism into place to support worldwide the target audiences to translate these Goals, data, information and knowledge into sustainable local best practices. There are still many things need to be done, whatever the goals (MDGs Vs. SDGs) are, they require a good social support mechanism to support them. Even the government may could be changed, but only with good social support mechanism, it is possible to have a sustainable development of our society.

Research shows that there is also a lack of connection between local environments that do not record and monitor the Millennium Development Goals (MDGs) that were addressed at the UN (2000). Knowledge must be developed and supported continuously for the purposes of survival and successes of our current and future generations. The platform Knowledge for Development without Borders initiative is a Global Services Support worldwide for Sustainable Development Goals (SDGs) through the promotion of simple and good practices of the Millennium Development Goals(MDGs) to reach sustainable, worth-living integrated development.

"Knowledge for Development without Borders" will provide support for data collection, accurate information dispersion and knowledge sharing system which consequently will be able to better monitor the sustainability through its knowledge accumulation. It is believed that we need to achieve higher levels of consciousness and address them through the local environment such way that we will see positive results at Open Government Partnership (OPG's) and non OPG's levels.

Given that people do not have the tools or the system where the data, information and knowledge  can be collected, the weak link will be closed now through the "Knowledge for Development without Borders" organization. "Knowledge for Development without Borders" is a non-profit international and interdisciplinary organization, multi-stakeholder, that supports the implementation of the Millennium Development Goals (MDGs). The organization has an open global platform for development, networking, to pursue, monitor, track and support worldwide the Millennium Development Goals (MDGs) by providing real time knowledge and information based on the goals established by the MDGs.

The intend is to engage people from all backgrounds and create that system which represents the new OGP (Open Government Partnership). The mission of "Platform of Knowledge for Development Without Borders" hubs will detail on which activities must be carried out according to seven regions: Asia, Africa, North America, South America, Antarctica, Europe, and Australia. Each zone's research specialists will pursue, observe, monitor and report any issues on social and environmental well-being worldwide wherever people and other beings are living. Their daily pursuing, watching and monitoring efforts are a prerequisite for tracking and responding well to the world´s most difficult development challenges.

Right data, information and knowledge monitored and reported (live and right data, information and knowledge acquisition and dissemination of decision analytics at the right time for Development Organizations, NGOs, Foundations, Governments Agencies, Donors, Charity, Organizations, Private and Public institutions) will become integrated into the UN database and Open Databases, that will be used by Open Government Partnership's and non-OPG's in future decisions regarding sustainability and development that will impact the life of our generation and the future of our children.  

Why do we think that a new program like Knowledge for Development Without Borders is so important?

We believe that there is a mass of population in the world without access to information and proper knowledge about the benefits of the Millennium Development Goals (MDGs). We believe that there is not enough awareness about the Millennium Development Goals (MDGs) and their purpose. We believe that developmental organizations, community practices, NGOs, public and private institutions, government as Millennium Development Goals (MDGs) have to reflect the condition of all people classes (Rich and Poor) worldwide.

We have all witnessed or been part of the failure of some Millennium Development (MDGs) Goals to achieve their assigned objectives. We believe that knowledge for development needs to be transmitted free of any costs, equally across the world, for the benefit of mankind and life . Due to the lack to access the database that has accurate information and knowledge, the decision makers require years to intervene. A knowledge database daily report system on the ground closes the existing gap. Our organization will have the ears and eyes on the grounds, wherever and worldwide. UN, all development agencies, NGOs, private and public institutions, local and central governments etc. must receive accurate information, knowledge and feedback in real time for better decision making and timely intervention.

What  we want to  do?

We inform worldwide population about meaning and benefits of MDGs. We motivate and engage worldwide population with the best practices of MDGs. We provide accurate, live, real time information and knowledge as well as Service Support worldwide 24x7 regarding achievement, monitoring and maintenance of the MDGs. We complete the ongoing efforts and work with all international, local development organizations, development agencies, foundations, governments, private and public institutions. We assist Development Organizations, NGOs, Foundations, local governments, donators, charity organizations, private and public institutions etc. to update on real time their aid and open databases for decision making and intervention as we have ears and eyes on the grounds, wherever and worldwide.

Our organization teams, mobilize and engage all people without making any distinction from around the world, and consider everybody as part of one family for the good purpose, achievement, monitoring and maintenance of the Millennium Development Goals (MDGs) - which is our social and environmental well-being of our lovely planet. We mobilize local communities, communities' practices, local governments, remotes areas, villages etc. to engage and contribute to the achievement and maintenance of the Millennium Development Goals (MDGs) while not neglecting to help them to access the minimum sociocultural infrastructure that guarantees the human existence requirements.

We are focusing on exploring simple, practical, viable and dynamic solutions, as we have ears and eyes about informing, engaging, mobilizing and working hand in hand with local people in each corner of the world for the achievement and maintenance of the Millennium Development Goals (MDGs). We are dynamic as we are working hand in hand with local communities, communities' practices, local governments and development agencies to sounding an alarm and inform on social and environmental issues that could handicap the achievement and maintenance of the Millennium Development Goals (MDGs). We understand that diseases, poverty, social inequity, and violence etc. do not need passports or clearance to cross borders and agencies.

We are looking worldwide for honest volunteers, colleagues, friends, institutions, partners, universities, governments, foundations, privates, publics, NGOs, donors, individuals etc. to help us to develop this new program to assist development organizations and local governments for the worth management of the social and environmental well-being of our lovely planet.

So we are assisting development organizations, NGOs, local populations, and local governments as well as the private sector for the worth management of, and the worth investment in the social, economic and environmental well-being of our lovely planet.

 

References

The platform of Knowledge for Development Without borders 24x7 Global Social Services support for Sustainable Development Goals (SDGs) through the promotion of simple and good practices of the Millennium Development Goals (MDGs) to reach sustainable, worth-living integrated development. Data, information and knowledge acquisition and dissemination of decision analytics for Development Organizations, NGOs, Foundations, Governments Agencies, Donors, Charity, Organizations, Private and Public institutions.

URL: http://www.knowledgefordevelopmentwithoutborders.org

Why I think about the design of Global Social Services Support to achieve long-term Sustainable Development Goals (SDGs) through Simple and Good Practices of the MDGs?

URL: http://amouzoubedi.blogspot.co.at/2014/02/why-i-support-design-of-global-services.html

World Sustainable Building: Knowledge for Development Without Borders, an alternative of a non-profit organization that supports Development Institutions to translate development´s researches and decisions into the right local practices, to track and monitor on real time the world´s most complex development challenges.

URL: http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html

My papers as well as my books  focused on information management systems, knowledge management and transfer,  knowledge exchanges, international cooperation, international commerce, cybercrime, local socio-cultural infrastructures for development, underdevelopment, effective development aid, South-South, North-south development, climate change, governance, public-private partnership and private sector development, communities development strategies, effective development programme evaluation and innovative sustainable development  processes are available on online bookshop Morebooks, Amazon, Universities libraries etc. And can be found in the table below.

URL: http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html