PRINCE2 ® (Projects in Controlled Environments) - certified
Process Manager, PcM (Wifi) - certified
Agile Management Innovations, i am a fan
Wirtschaftsinformatik - Diplom-Ingenieur (MSc), TU Wien
Informatikmanagement - Mag. rer. soc. oec (MA), TU Wien
Wirtschaftsinformatik - Bakk.rer. soc. oec (BA), TU wien
Social Science - DEUG, Togo, Lomé
Process Manager, PcM (Wifi) - certified
Agile Management Innovations, i am a fan
Wirtschaftsinformatik - Diplom-Ingenieur (MSc), TU Wien
Informatikmanagement - Mag. rer. soc. oec (MA), TU Wien
Wirtschaftsinformatik - Bakk.rer. soc. oec (BA), TU wien
Social Science - DEUG, Togo, Lomé
Mr. Bedi was IT Application Manager by KPMG Austria from June 2009 till June 2018. He is responsible for the
2nd and 3rd- level support for the standard and individual Business Applications Software (e.g. eAudit, BMD, Citrix, ...) used,
Contact person for key users from the departments, Survey of customer
needs, Monitoring, analysis, resolution of daily applications operations
errors, Conducting software tests and deployment, updating of IT
documentation, Coordination of internal and external partners etc.
Focus areas:
IT Operations (IT Service Management, IT for the well-being of
everyone, and digital life, process, quality, support, customer
satisfaction).
I am currently working by Post Austria in the area of IT operations
Mr. Bedi has a great interest in IT business application, operation management as well as in knowledge management for Sustainable development. Certain of my papers are focused on information management systems. Below you can find some…..
Title
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Source
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Information
Management System AudIT Start-up
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IT
Financial Management – from the what to the how
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Implementing
Information Security Management System and Auditing
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The Use of
Agile, Project Management, Prince2, and ITILV3 for Business Applications
Contract Management
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Agile
Strategy: the power of human factors in the design and support of your
business applications management
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The Main
differences between Output, Outcome, Benefit, Monitoring, Evaluation and
Auditing
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Books on Amazon
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*Author, Amouzou Bedi - Business IT Application Management
Additional | Expertise in, and knowledge of the IT Operations standards management and its cultural implications (e.g., IT Operations Leadership und People Management based on IT agile mindset). Contact on Linkedin. I will try to update these papers on a regular basis if a need arises. Many thanks for taking your time to read my papers, and for sharing this with the others.