tag:blogger.com,1999:blog-57337348425822548762024-03-19T01:48:36.656-07:00Amouzou BediDI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.comBlogger37125tag:blogger.com,1999:blog-5733734842582254876.post-91427945757355535032018-03-30T04:15:00.027-07:002023-01-11T05:39:50.115-08:00Information management<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbcS9rtJTsnII3iE1tHiEJUyBB2ZKYI_CqBuHGwnpCP6Umfs1GisLZCuIWMw6gHXORtCR1whlGjrkNmP0CRQm47Yo8CpEaQhRnXFUzhYukHSb_qoAWDvExoNpzHCgnkT1BFDgDyu54j30/s1600/tempo.jpg" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" data-original-height="402" data-original-width="301" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbcS9rtJTsnII3iE1tHiEJUyBB2ZKYI_CqBuHGwnpCP6Umfs1GisLZCuIWMw6gHXORtCR1whlGjrkNmP0CRQm47Yo8CpEaQhRnXFUzhYukHSb_qoAWDvExoNpzHCgnkT1BFDgDyu54j30/s200/tempo.jpg" width="149" /></a><b><span lang="EN-GB" style="font-family: "arial";"> ITIL </span><span face=""calibri" , "sans-serif"" lang="EN-US" style="font-size: 11pt; line-height: 115%;">®</span></b><span lang="EN-GB" style="font-family: "arial";"><b>V3</b> (IT Service Management) - certified </span></div>
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<b><span lang="EN-GB" style="font-family: "arial";">PRINCE2 </span><span face=""calibri" , "sans-serif"" lang="EN-US" style="font-size: 11pt; line-height: 115%;">®</span></b> <span lang="EN-GB" style="font-family: "arial";">(Projects in Controlled Environments) - certified</span><br />
<span lang="EN-GB" style="font-family: "arial";"><b>Process Manager</b>, PcM (Wifi) - </span><span lang="EN-GB" style="font-family: "arial";"><span lang="EN-GB" style="font-family: "arial";">certified</span></span><br />
<span lang="FR" style="font-family: "arial";"><b>Agile Management Innovations</b>, i am a fan<span lang="FR" style="font-family: "arial";"> </span></span><br />
<span lang="FR" style="font-family: "arial";"><span lang="FR" style="font-family: "arial";">Wirtschaftsinformatik </span>- Diplom-Ingenieur (MSc), TU Wien</span><br />
<span lang="FR" style="font-family: "arial";">Informatikmanagement - Mag. rer. soc. oec (MA), TU Wien</span><br />
<span lang="FR" style="font-family: "arial";">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: "arial";">rer. soc. oec (BA), TU wien</span><br />
<span lang="FR" style="font-family: "arial";">Social Science - DEUG, Togo, Lomé</span></div>
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Mr. Bedi was IT Application Manager by KPMG Austria from June 2009 till June 2018. He is responsible for the
2nd and 3rd- level support for the standard and individual Business Applications Software (e.g. eAudit, BMD, Citrix, ...) used,
Contact person for key users from the departments, Survey of customer
needs, Monitoring, analysis, resolution of daily applications operations
errors, Conducting software tests and deployment, updating of IT
documentation, Coordination of internal and external partners etc. </div><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;"> </div><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;"><u><b>Focus areas</b></u>:
IT Operations (IT Service Management, IT for the well-being of
everyone, and digital life, process, quality, support, customer
satisfaction).</div><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;"><br />
<i><b>I am currently working by Post Austria in the area of IT operations</b></i></div></div><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;"> </div>
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Mr. Bedi has a great interest in IT business application, operation management as well as in knowledge management for Sustainable development. Certain of my papers
are focused on information management systems. Below you can find some…..</div>
<br />
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
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<tr style="height: 13.5pt; mso-yfti-irow: 1;">
<td style="background: white; border-top: none; border: 1pt solid windowtext; height: 13.5pt; mso-background-themecolor: background1; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="font-family: "times new roman" , serif; font-size: 10pt;">Information
Management System AudIT Start-up</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="background: white; border-bottom-color: windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left-color: initial; border-right-color: windowtext; border-style: none solid solid none; border-top-color: initial; border-width: medium 1pt 1pt medium; height: 13.5pt; mso-background-themecolor: background1; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/10/information-management-system-audit.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/10/information-management-system-audit.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
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<tr style="height: 13.5pt; mso-yfti-irow: 2;">
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<b><span style="font-family: "times new roman" , serif; font-size: 10pt;">IT
Financial Management – from the what to the how</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
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<td style="border-bottom-color: windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left-color: initial; border-right-color: windowtext; border-style: none solid solid none; border-top-color: initial; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="bottom" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/11/it-financial-management-from-what-to-how.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/11/it-financial-management-from-what-to-how.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
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<tr style="height: 13.5pt; mso-yfti-irow: 3;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" valign="bottom" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="font-family: "times new roman" , serif; font-size: 10pt;">Implementing
Information Security Management System and Auditing</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
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<td style="border-bottom-color: windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left-color: initial; border-right-color: windowtext; border-style: none solid solid none; border-top-color: initial; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="bottom" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/12/implementing-information-security.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/12/implementing-information-security.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
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<tr style="height: 13.5pt; mso-yfti-irow: 4;">
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<b><span style="font-family: "times new roman" , serif; font-size: 10pt;">The Use of
Agile, Project Management, Prince2, and ITILV3 for Business Applications
Contract Management</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom-color: windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left-color: initial; border-right-color: windowtext; border-style: none solid solid none; border-top-color: initial; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="bottom" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<u><span style="color: #5b9bd5; font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2014/05/the-use-of-agile-project-management.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2014/05/the-use-of-agile-project-management.html</span></a></span></u></div>
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<tr style="height: 13.5pt; mso-yfti-irow: 5;">
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Strategy: the power of human factors in the design and support of your
business applications management</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
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<td style="border-bottom-color: windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left-color: initial; border-right-color: windowtext; border-style: none solid solid none; border-top-color: initial; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="bottom" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
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<tr style="height: 13.5pt; mso-yfti-irow: 6;">
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<b><span style="font-family: "times new roman" , serif; font-size: 10pt;">The Main
differences between Output, Outcome, Benefit, Monitoring, Evaluation and
Auditing</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
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<td style="border-bottom-color: windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left-color: initial; border-right-color: windowtext; border-style: none solid solid none; border-top-color: initial; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="bottom" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/11/the-main-differences.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/11/the-main-differences.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
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<tr style="height: 13.5pt; mso-yfti-irow: 7; mso-yfti-lastrow: yes;">
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<b><span style="color: red; font-family: "times new roman" , serif; font-size: 10pt;">Books on Amazon</span></b><b><span style="font-family: "times new roman" , serif; font-size: 10pt;"></span></b></div>
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<a href="http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=amouzou+bedi"><u><span style="color: #5b9bd5; font-family: "times new roman" , serif; font-size: 10pt;">http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=amouzou+bedi</span></u></a></div>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
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<p class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; text-align: justify;"><span lang="EN-US" style="font-family: "Times New Roman",serif; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE;">*<a href="https://www.linkedin.com/in/di-mag-amouzou-bedi-0228531b/"><span style="color: blue;">Author</span></a>, Amouzou Bedi - Business IT
Application Management </span></p>
<p class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;"><span lang="EN-US" style="font-family: "Times New Roman",serif; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE;">Additional | Expertise in, and
knowledge of the IT Operations standards management and its cultural
implications (e.g., IT Operations Leadership und People Management based on IT
agile mindset).<span style="color: #4472c4;"> </span>Contact on </span><u><span style="color: #0000ee; font-family: "Times New Roman",serif; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE;"><a href="https://www.linkedin.com/in/di-mag-amouzou-bedi-0228531b/" target="_blank"><span lang="EN-US" style="color: blue; mso-ansi-language: EN-US;">Linkedin</span></a></span></u><u><span lang="EN-US" style="color: #0000ee; font-family: "Times New Roman",serif; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE;">.</span></u><span lang="EN-US" style="font-family: "Times New Roman",serif; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE;"> I will try to update
these papers on a regular basis if a need arises. Many thanks for taking your
time to read my papers, and for sharing this with the others.</span></p>
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<span style="font-family: "times new roman" , serif; font-size: 12pt; line-height: 107%;"></span>DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com18tag:blogger.com,1999:blog-5733734842582254876.post-23209990829778209092018-03-30T03:45:00.009-07:002023-01-11T05:38:07.453-08:00Knowledge management for development <div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbcS9rtJTsnII3iE1tHiEJUyBB2ZKYI_CqBuHGwnpCP6Umfs1GisLZCuIWMw6gHXORtCR1whlGjrkNmP0CRQm47Yo8CpEaQhRnXFUzhYukHSb_qoAWDvExoNpzHCgnkT1BFDgDyu54j30/s1600/tempo.jpg" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" data-original-height="402" data-original-width="301" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbcS9rtJTsnII3iE1tHiEJUyBB2ZKYI_CqBuHGwnpCP6Umfs1GisLZCuIWMw6gHXORtCR1whlGjrkNmP0CRQm47Yo8CpEaQhRnXFUzhYukHSb_qoAWDvExoNpzHCgnkT1BFDgDyu54j30/s200/tempo.jpg" width="149" /></a><b><span lang="EN-GB" style="font-family: "arial";"> ITIL </span><span face=""calibri" , "sans-serif"" lang="EN-US" style="font-size: 11pt; line-height: 115%;">®</span></b><span lang="EN-GB" style="font-family: "arial";"><b>V3</b> (IT Service Management) - certified </span></div>
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<b><span lang="EN-GB" style="font-family: "arial";">PRINCE2 </span><span face=""calibri" , "sans-serif"" lang="EN-US" style="font-size: 11pt; line-height: 115%;">®</span></b> <span lang="EN-GB" style="font-family: "arial";">(Projects in Controlled Environments) - certified</span><br />
<span lang="EN-GB" style="font-family: "arial";"><b>Process Manager</b>, </span><span lang="EN-GB" style="font-family: "arial";">PcM (Wifi) - </span><span lang="EN-GB" style="font-family: "arial";"><span lang="EN-GB" style="font-family: "arial";">certified</span></span><br />
<span lang="FR" style="font-family: "arial";"><b>Agile Management Innovations</b>, i am a fan<span lang="FR" style="font-family: "arial";"> </span></span><br />
<span lang="FR" style="font-family: "arial";"><span lang="FR" style="font-family: "arial";">Wirtschaftsinformatik </span>- Diplom-Ingenieur (MSc), TU Wien</span><br />
<span lang="FR" style="font-family: "arial";">Informatikmanagement - Mag. rer. soc. oec (MA), TU Wien</span><br />
<span lang="FR" style="font-family: "arial";">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: "arial";">rer. soc. oec (BA), TU wien</span><br />
<span lang="FR" style="font-family: "arial";">Social Science - DEUG, Togo, Lomé</span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt 35.4pt; text-align: justify;">
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<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
Mr. Bedi was IT Application Manager by KPMG Austria from June 2009 till June 2018. He is responsible for the
2nd and 3rd level support for the standard and individual Business Applications Software (e.g. eAudit, BMD, Citrix, ...) used,
Contact person for key users from the departments, Survey of customer
needs, Monitoring, analysis, resolution of daily applications operations
errors, Conducting software tests and deployment, updating of IT
documentation, Coordination of internal and external partners etc. </div><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;"> </div><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;"><u><b>Focus areas</b></u>: IT Operations (IT Service Management, IT for the well-being of everyone, and digital life, process, quality, support, customer satisfaction).</div><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;"><br />
<i><b>I am currently working by Post Austria in the area of IT operations</b></i></div>
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<br />
<div style="text-align: justify;">
Mr. Bedi has also interest in information and knowledge for sustainable development. Certain of my papers as well as my
books are focused on knowledge for development. Below you can find some…..</div>
<div class="MsoNormal">
<br /></div>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; mso-padding-alt: 0cm 0cm 0cm 0cm; mso-yfti-tbllook: 1184; width: 491px;">
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<td style="background: rgb(184, 204, 228); border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Title</span></b></div>
</td>
<td style="background: rgb(184, 204, 228); border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<u><span style="color: #5b9bd5; font-family: "times new roman" , serif; font-size: 10pt;">Source</span></u></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 1;">
<td style="background: white; border-top: none; border: 1pt solid windowtext; height: 13.5pt; mso-background-themecolor: background1; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Why operate agile in sustainable development programmes and projects?</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="background: white; border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; mso-background-themecolor: background1; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013_01_01_archive.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013_01_01_archive.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 2;">
<td style="background: white; border-top: none; border: 1pt solid windowtext; height: 13.5pt; mso-background-themecolor: background1; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Holistic framework to improve development projects and interventions</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="background: white; border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; mso-background-themecolor: background1; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 3;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Framework Guide about Performance Indicators in Knowledge Management for
Development</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<u><span style="color: #5b9bd5; font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2014/01/framework-guide-about-performance.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2014/01/framework-guide-about-performance.html</span></a></span></u><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 4;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">World Sustainable Building: Knowledge for Development Without Borders, an
alternative of a non-profit organization that supports Development
Institutions for tracking and monitoring on real time the world´s most
complex development challenges?</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<u><span style="color: #5b9bd5; font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html</span></a></span></u><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 5;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Knowledge for Development Template and Workflow for Tracking and Solving
the World’s Most Difficult Development Challenges</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<u><span style="color: #5b9bd5; font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-template-and.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-template-and.html</span></a></span></u><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 6;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">The role of Why? | What? | How? in Knowledge for Development to unlock
development complexity where development efforts are still having
resistances.</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/12/the-role-of-why-what-how-in-knowledge.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/12/the-role-of-why-what-how-in-knowledge.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 7;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Thinking outside the box: Rethinking the sustainable development
processes with the example of the Lampedusa disaster</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 12pt;"><a href="http://amouzoubedi.blogspot.co.at/2015/07/update-thinking-outside-box-rethinking.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2015/07/update-thinking-outside-box-rethinking.html</span></a></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 8;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">We are lacking of the right delivery process and not of practical
knowledge for development</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/09/we-are-lacking-of-right-delivery.html."><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/09/we-are-lacking-of-right-delivery.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 9;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Framework based on knowledge for Development to analyse and measure the
worth of Development Interventions</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 10;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Holistic framework to improve development interventions</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 11;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Setting Key Performance Indicator (KPI) for Knowledge Package for
Development</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 12;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Knowledge Package for Development</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 13;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Agile knowledge Package Quality Policy: It is the Right Delivery and the
Real-Time Access to the Knowledge for Development!</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2012/12/agile-knowledge-package-quality-policy.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2012/12/agile-knowledge-package-quality-policy.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 14;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Creating decentralized knowledge management and transfer culture for
development</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2012/09/creating-decentralized-knowledge.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2012/09/creating-decentralized-knowledge.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 15;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">How Knowledge can Impact Development?</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/how-knowledge-can-impact-development.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/03/how-knowledge-can-impact-development.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 16;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Change Management and Knowledge for Development</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/change-management-and-knowledge-for.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/03/change-management-and-knowledge-for.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 17;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Évaluation et Développement Durable</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 18;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">A holistic approach: the sociocultural infrastructures and the Millennium
Development Goals (MDGs)</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 19;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Why I think about the design of Global Services Support to achieve
long-term Sustainable Development Goals (SDGs) through Simple and Good
Practices of the MDGs?</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<u><span style="color: #5b9bd5; font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2014/02/why-i-support-design-of-global-services.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2014/02/why-i-support-design-of-global-services.html</span></a></span></u><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 20;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Évaluation agile: la vie privée et sociale des plus pauvres comme des
indicateurs pertinents dans les processus d´évaluation des projets et
programmes de développement durable</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2011/05/evaluation-agile-la-vie-privee-et.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2011/05/evaluation-agile-la-vie-privee-et.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 21;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">La coopération agile au développement</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2011/10/la-cooperation-agile-au-developpement.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2011/10/la-cooperation-agile-au-developpement.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 22;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">La gouvernance des Partenariats Public-Privé (PPP), la gestion des
ressources locales et aides au développement en Afrique</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2011/04/la-gouvernance-des-partenariats-public.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2011/04/la-gouvernance-des-partenariats-public.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 23;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: #444444; font-family: "times new roman" , serif; font-size: 10pt;">Afrique: Champ de Théâtre économique entre les pays riches et la Chine.</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2010/11/afrique-champ-de-theatre-economique.html"><span style="color: #5b9bd5;">http://amouzoubedi.blogspot.co.at/2010/11/afrique-champ-de-theatre-economique.html</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 24; mso-yfti-lastrow: yes;">
<td style="border-top: none; border: 1pt solid windowtext; height: 13.5pt; padding: 0cm 3.5pt; width: 115.6pt;" valign="top" width="154"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="color: red; font-family: "times new roman" , serif; font-size: 10pt;">Books on Amazon</span></b><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
<td style="border-bottom: 1pt solid windowtext; border-color: currentcolor windowtext windowtext currentcolor; border-left: none; border-right: 1pt solid windowtext; border-style: none solid solid none; border-top: none; border-width: medium 1pt 1pt medium; height: 13.5pt; padding: 0cm 3.5pt; width: 252.65pt;" valign="top" width="337"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: "times new roman" , serif; font-size: 10pt;"><a href="http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=amouzou+bedi"><span style="color: #5b9bd5;">http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=amouzou+bedi</span></a></span><span style="font-family: "times new roman" , serif; font-size: 12pt;"></span></div>
</td>
</tr>
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</p><p class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; text-align: justify;"><span lang="EN-US" style="font-family: "Times New Roman",serif; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE;">*<a href="https://www.linkedin.com/in/di-mag-amouzou-bedi-0228531b/"><span style="color: blue;">Author</span></a>, Amouzou Bedi - Business IT
Application Management </span></p>
<p class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;"><span lang="EN-US" style="font-family: "Times New Roman",serif; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE;">Additional | Expertise in, and
knowledge of the IT Operations standards management and its cultural
implications (e.g., IT Operations Leadership und People Management based on IT
agile mindset).<span style="color: #4472c4;"> </span>Contact on </span><u><span style="color: #0000ee; font-family: "Times New Roman",serif; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE;"><a href="https://www.linkedin.com/in/di-mag-amouzou-bedi-0228531b/" target="_blank"><span lang="EN-US" style="color: blue; mso-ansi-language: EN-US;">Linkedin</span></a></span></u><u><span lang="EN-US" style="color: #0000ee; font-family: "Times New Roman",serif; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE;">.</span></u><span lang="EN-US" style="font-family: "Times New Roman",serif; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE;"> I will try to update
these papers on a regular basis if a need arises. Many thanks for taking your
time to read my papers, and for sharing this with the others.</span></p>
<p></p><p class="MsoNormal" style="line-height: normal; margin-top: 0cm;"><br /></p><div><span style="font-size: 12pt;"><br /></span></div></div>
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.comtag:blogger.com,1999:blog-5733734842582254876.post-39091737433385831462015-10-30T06:22:00.001-07:002015-11-06T12:43:36.899-08:00Using social attitudes and behaviors to support the design and implementing of development interventions<br />
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">ITIL ®V3 (IT Service Management) </span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">PRINCE2 ® (Projects in Controlled Environments)</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Agile Management Innovations </span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Wirtschaftsinformatik - Diplom-Ingenieur</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Informatikmanagement - Mag. rer. soc. oec </span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Wirtschaftsinformatik - Bakk.rer. soc. oec</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Social Science - DEUG</span><br />
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A number of development experts have dedicated their careers to fight against poverty. To date, interventions tackling poverty have been informed by disciplines including, actions, climate change, public health, employment, migration, ICT, human rights, social justice just to name a few.<br />
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These approaches have generated a number of more or less effective interventions. Notwithstanding the progress made so far, poverty remains a psychological and chronic social problem in certain regions of the planet. Further progress, particularly in the area of extreme poverty eradication, will require more than simply reapplying successful interventions. <br />
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This might, in part reflect the fact that many interventions in the area of development are built on and informed by the same set of approaches. Bringing a multi- approached lenses that would incorporate insights from currently under-utilized approaches in the development interventions, could therefore facilitate the process of designing original and effective solutions. For example, applying hybrid tools derived from social behaviors and attitudes, could improve the effectiveness of poverty reduction programs.<br />
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Enriching extreme poverty eradication strategies with findings from social, cultural and economic researches would enable development stakeholders to address multiple barriers in extreme poverty eradication. Understanding the social behaviors and attitudes in communities with high extreme poverty could enhance community-level interventions. Bringing insights from fields not commonly seen in the development arena may enable unexpected approaches which, paired with vigorous evaluation, could help reduce and eradicate poverty. <br />
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“<i>The traditional (modernistic) consi</i><i>derations of solutions to poverty consisted of the rooting out of the causes of poverty. Bringing about development through introducing technology and proper education would gradually cause poverty to disappear. By taking the correct measures poverty will be eradicated. The results of these measures were however not considered. </i><i>Hershock (n.d.:34) is convinced that when development does not alleviate poverty, it will definitely create an environment conducive to poverty and lead to the institutionalisation of poverty. Poverty will persist as the inability to meet one’s own needs (Hershock n.d:36</i>)”.[<a href="http://www.hts.org.za/index.php/HTS/article/view/2614/4716" rel="nofollow"><span style="text-decoration: underline;">Source</span></a>]<br />
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By providing relevant information and knowledge (rooting out poverty causes), and by using modern ICT technologies and collaborative learning approach, we will help the most vulnerable ones to develop their skills to cope with their own development challenges, to make healthier decisions and to manage their daily social challenges in more effective ways. <br />
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<b>Approach</b></div>
We aim to create long-term impacts on communities’ empowerment to tackle down development challenges. We are seeking to take advantage on an innovative hybrid approach based on Pivotal Response Training processes and cloud technology to design and implement our development interventions in copying with the SDGs.<br />
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Schema 1. Development Aid Support Mechanism rationale</div>
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The poor or the marginalized societies who are living under extreme
poverty appear marginalized by the social system and poorly motivated to respond to development challenges they are facing , and to engage in
the social development activities around them.<br />
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The <b>schema</b> above describes the interaction between the StayConneD4Dev cloud platform and the Field development support as following: Our <a href="http://www.knowledgefordevelopmentwithoutborders.org/volunteers/index.html" rel="nofollow" target="_blank">users</a> are motivated and educated on development matters through our community Learning Centre (<b><a href="http://us9.campaign-archive2.com/?u=ba9b2a5a4b9bf2076db9d483c&id=4c68ed3d6c" target="_blank">StayConnecteD4Dev</a>) </b> a cloud based learning platform. They become active <a href="http://capacity4dev.ec.europa.eu/aid-support/minisite/development-case-study-dcs/k4dwb-field-development-support-program" rel="nofollow" target="_blank">volunteers</a>.
Under the guidance and mentoring of our regional or local volunteer
manager, active volunteers reach their respective local communities,
particularly, the most vulnerable (people in rural villages, in
peri-urban settings, youth groups, illiterate and semi-illiterate
communities) to educate them on the local problems (<a href="http://capacity4dev.ec.europa.eu/aid-support/minisite/human-development-what-it" rel="nofollow" target="_blank">the root causes</a>)
they are facing to know or understand which human development
challenges they are facing, and on how they can try to resolve firstly
these challenges locally.<br />
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Active volunteers help communities to collect <a data-mce-href="http://www.knowledgefordevelopmentwithoutborders.org/support-requests/index.html" href="http://www.knowledgefordevelopmentwithoutborders.org/support-requests/index.html" rel="nofollow" target="_blank">data or information</a> about their problems, challenges, frustrations, etc. they live with. We are implementing <a data-mce-href="http://www.knowledgefordevelopmentwithoutborders.org/case-study-examples/index.html" href="http://www.knowledgefordevelopmentwithoutborders.org/case-study-examples/index.html" target="_blank">development cases studies</a>
from the collected data and information which can help donors to
identify local, global common issues, and in their early diagnostics for
intervention.<br />
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The <b>Pivotal Response Training</b> contends that behaviour hinges on behavioural skills—motivation and the ability to respond to multiple cues—and that development of these skills will result in collateral behavioural improvements. In 2005, Richard Simpson of the University of Kansas identified Pivotal Response Treatment as one of the four scientifically based treatments for “<a href="https://en.wikipedia.org/wiki/Pivotal_response_therapy" rel="nofollow" target="_blank">autism</a>”.<br />
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Motivation to respond to social and environmental cues is fundamental to development and a critical area of intervention (R. L. Koegel, Dyer, & Bell, 1987). The approach is a comprehensive service delivery model which will explore the interests of the most vulnerable as a natural motivator to engage them in the end goal of decreasing the frequency and prevalence of daily extreme poverty causes.<br />
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The name pivotal response emphasizes the importance of targeting area of development that will lead to collateral changes in other areas of functioning or responding. The poor or the marginalized societies who are living under extreme poverty appear marginalized by the social system and poorly motivated to respond to and engage in the social development activities around them.<br />
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Working with people who are marginalized by the social system presents Development & Aid Workers with a number of challenges that extend beyond fundamental principles such as prevention, empowerment, and participation.<br />
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The pivotal response interventions that emphasize associations between social communicative responses and direct positive consequences lead to increased motivation, enhanced learning, more rapid acquisition of target behaviors, and less avoidance behavior (L. K. Koegel & Koegel, 1995; R. L. Koegel, Carter, & Koegel, 1998).<br />
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- See more at: <a href="http://capacity4dev.ec.europa.eu/aid-support/minisite/using-social-attitudes-and-behaviors-support-design-and-implementing-development-interventi">http://capacity4dev.ec.europa.eu/aid-support/minisite/using-social-attitudes-and-behaviors-support-design-and-implementing-development-interventi</a></div>
DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com3tag:blogger.com,1999:blog-5733734842582254876.post-55322315601195624062015-07-19T02:43:00.002-07:002019-01-12T13:39:55.713-08:00Thinking outside the box: Rethinking the sustainable development processes with the example of the Lampedusa disaster <div class="post-header">
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbcS9rtJTsnII3iE1tHiEJUyBB2ZKYI_CqBuHGwnpCP6Umfs1GisLZCuIWMw6gHXORtCR1whlGjrkNmP0CRQm47Yo8CpEaQhRnXFUzhYukHSb_qoAWDvExoNpzHCgnkT1BFDgDyu54j30/s1600/tempo.jpg" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" data-original-height="402" data-original-width="301" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbcS9rtJTsnII3iE1tHiEJUyBB2ZKYI_CqBuHGwnpCP6Umfs1GisLZCuIWMw6gHXORtCR1whlGjrkNmP0CRQm47Yo8CpEaQhRnXFUzhYukHSb_qoAWDvExoNpzHCgnkT1BFDgDyu54j30/s200/tempo.jpg" width="149" /></a><b><span lang="EN-GB" style="font-family: "arial";"> ITIL </span><span lang="EN-US" style="font-family: "calibri" , "sans-serif"; font-size: 11pt; line-height: 115%;">®</span></b><span lang="EN-GB" style="font-family: "arial";"><b>V3</b> (IT Service Management) - certified </span></div>
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<b><span lang="EN-GB" style="font-family: "arial";">PRINCE2 </span><span lang="EN-US" style="font-family: "calibri" , "sans-serif"; font-size: 11pt; line-height: 115%;">®</span></b> <span lang="EN-GB" style="font-family: "arial";">(Projects in Controlled Environments) - certified</span><br />
<span lang="EN-GB" style="font-family: "arial";"><b>Process Manager</b>, PcM (Wifi) - </span><span lang="EN-GB" style="font-family: "arial";"><span lang="EN-GB" style="font-family: "arial";">certified</span></span><br />
<span lang="FR" style="font-family: "arial";"><b>Agile Management Innovations</b>, i am a fan<span lang="FR" style="font-family: "arial";"> </span></span><br />
<span lang="FR" style="font-family: "arial";"><span lang="FR" style="font-family: "arial";">Wirtschaftsinformatik </span>- Diplom-Ingenieur (MSc), TU Wien</span><br />
<span lang="FR" style="font-family: "arial";">Informatikmanagement - Mag. rer. soc. oec (MA), TU Wien</span><br />
<span lang="FR" style="font-family: "arial";">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: "arial";">rer. soc. oec (BA), TU wien</span><br />
<span lang="FR" style="font-family: "arial";">Social Science - DEUG, Togo, Lomé</span></div>
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Mr. Bedi is IT Application Manager by KPMG Austria from June 2009 till June 2018. He is responsible for the
2nd - level support for the standard and individual Business software used,
Contact person for key users from the departments, Survey of customer
needs, Monitoring, analysis, resolution of daily applications operations
errors, Conducting software tests and deployment, updating of IT
documentation, Coordination of internal and external partners etc. <u><b>Focus areas</b></u>: Business Operations (IT, process, quality, support, customer satisfaction).<br />
<b><i>I am currently working by Post Austria in the area of IT operations.</i></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">We are not lacking of experiences. We are not lacking
of expertise. We are not lacking of science management model. Agile and
waterfall model are rocking in sustainable development arena. We are not
lacking of </span><a href="http://amouzoubedi.blogspot.co.at/2013/09/we-are-lacking-of-right-delivery.html"><span style="color: blue; font-family: "calibri";">knowledge</span></a><span style="font-family: "calibri";">.
We are not lacking of development management tools. Some <a href="http://www.bbc.com/news/world-europe-34133210" target="_blank">issues</a> we are facing are not new
or even already well established. The </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.carlohermann.com/main/portfolio/lampedusa-an-humanitarian-crisis"><span style="color: blue; font-family: "calibri";">lampedusa</span></a></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">
humanitarian crisis is an example among others. Together we can <a href="http://www.knowledgefordevelopmentwithoutborders.org/" target="_blank">fix</a> it. </span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg57_Veo83oMJVmkx4OXtipPgNBbgpwRy6GvGzhWFj3jCD9TQXFOetdIdnZT34ysuTk7QnDMTEJIaxDgJm-mYerSYpt-0AxUl7UMnEQboI-T3ZrJrxRCUQcr3oLGwWOVcaHYGzHcpWl7iw/s1600/fluechtlingsboote-lampedusa.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="266" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg57_Veo83oMJVmkx4OXtipPgNBbgpwRy6GvGzhWFj3jCD9TQXFOetdIdnZT34ysuTk7QnDMTEJIaxDgJm-mYerSYpt-0AxUl7UMnEQboI-T3ZrJrxRCUQcr3oLGwWOVcaHYGzHcpWl7iw/s400/fluechtlingsboote-lampedusa.jpg" width="400" /></a></div>
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Fig.1 Immigrants on boat</div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">We
all know that the only effective long-term solution
to prevent a mass influx of migrants from unstable regions is to create
jobs
and improve living conditions in the countries of origin and transit. We
can prevent natural catastrophes from becoming human tragedies but we
could not avoid some </span></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><a href="http://en.wikipedia.org/wiki/Natural_disaster"><span style="color: blue; font-family: "calibri";">Natural disasters</span></a><span style="font-family: "calibri";"> etc....</span></span><br />
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<div style="text-align: justify;">
<span lang="EN-US" style="font-family: "calibri" , "sans-serif"; mso-ansi-language: EN-US;">We all know that local government should play the key
role with the assistances of local and international development agencies to
leave poorest of poor from the poverty.</span></div>
</div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">We all know that no society can develop sustainable
without access to the right economic, social, public and cultural
infrastructures and the related knowledge management and transfer that affect
and endorse the daily lives and activities of their citizens wherever they are
living. We are awarding that corruption (materials and moral) cannot support
the sustainable development efforts. </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">People
are working hard on many fronts to progress the well-being of all. It
moves. On the one hand progress has been made. On the other hand it is
happening slowly. And sometimes it seems
impossible. </span></span><br />
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Therefore where are the causes of these </span><a href="http://www.un.org/en/development/desa/publications/world-economic-and-social-survey-2013-sustainable-development-challenges.html"><span style="color: blue; font-family: "calibri";">sustainable
development challenges</span></a><span style="font-family: "calibri";">? </span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiuFyV5Ebpd9BSDm0MrEFWxcXcw91G6VNOqMEb5Y6kf3gEiGmnpGt8JHRqEGxXxQjs9YGb3uPFbY2HnPBR4ONzj-tiksw10JnFHw8yU249TfDlPLkCtTV9ezlfU19c0w5HA4IoqqpWnAIQ/s1600/beauty.JPG" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiuFyV5Ebpd9BSDm0MrEFWxcXcw91G6VNOqMEb5Y6kf3gEiGmnpGt8JHRqEGxXxQjs9YGb3uPFbY2HnPBR4ONzj-tiksw10JnFHw8yU249TfDlPLkCtTV9ezlfU19c0w5HA4IoqqpWnAIQ/s1600/beauty.JPG" /></a></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">For
example, it is simple to conclude that it is the lack of the
responsibility of the local government from where these immigrants are
comming. The challenge is if it is wrong away over there (poorest of
poor people have trouble meeting basic needs) it will affect others
parts of the world and societies. So we are all so concerned to fix the
root causes. </span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">I think that we are dealing with a deeper problem related
to local and external </span><span style="color: blue; font-family: "calibri";">Human factors</span><span style="font-family: "calibri";"> and cultural
influences effects in sustainable development arena. We are underestimated the incorporation of local and external Human
factors and cultural influences effects while designing </span><a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html"><span style="color: blue; font-family: "calibri";">implementing, and delivering
development intervention</span></a><span style="font-family: "calibri";">s. </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">We need business, cooperation, development
intervention, management, politic, decision model that include local and external human factors
and cultural influences effects. We need to evaluate objectively development
intervention in dealing with internal and external spiritual, moral, social, economic, environmental, political,
cultural, and intellectual problems.</span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">The </span><a href="http://totallycoolpix.com/2011/04/the-lampedusa-immigrants-crisis"><span style="color: blue; font-family: "calibri";">Lampedusa
disaster</span></a><span style="font-family: "calibri";"> can be used as an opportunity to change for the better, as an
opportunity for dealing with the root causes in lieu of treating the symptoms
of development challenges. </span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Well,
the first reasons of this continual disaster
are: the immigrants are seeking for international protection or are
looking for employment opportunities. Thus, the symptoms of this
continual disaster are social
conflicts and economic hardship. Yes, seeking for international
protection and looking for employment opportunities are
humane. Unfortunately we are facing an economic and social challenge
(human factors and cultural influences effects). And we are forgetting
about the "<b>Why</b>" - (the root causes) and dealing only with the "<b>What</b>" - (the symptoms) of this continual disaster.</span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">To respond to this humanitarian crisis certain will
suggest to enforce a common patrol of the coasts in order to deter future waves
of immigrants, and others will suggest the development of a new integrated
border management strategy and process. If so, we are treating only the symptoms and forgetting the root causes. These
resolutions are not optimal. We need to tackle the <b style="mso-bidi-font-weight: normal;"><a href="http://en.wikipedia.org/wiki/Root_cause_analysis"><span style="color: blue;">root causes</span></a></b>.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiKZbngb_v4Foe7roFhWeHZpz29wXDJCB-PDltxlpmhfV-bRYmJWKxS3eUJN0dPNeOmDSFpM5bQaU_0CyNY9ScCMEkKs0UazSPjVOEEqHdrRUfI7c3VAqhiq-NQhiESBRUx41g7AgGhQ58/s1600/Rootcauses.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="298" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiKZbngb_v4Foe7roFhWeHZpz29wXDJCB-PDltxlpmhfV-bRYmJWKxS3eUJN0dPNeOmDSFpM5bQaU_0CyNY9ScCMEkKs0UazSPjVOEEqHdrRUfI7c3VAqhiq-NQhiESBRUx41g7AgGhQ58/s400/Rootcauses.jpg" width="400" /></a></div>
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Fig. 2 Illustration of root of a tree</div>
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<span id="goog_156389056"></span><span id="goog_156389057"></span><br />
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Sustainable development is complex. When we are facing
challenges, how do we approach it? Do we jump in and start treating the
symptoms? Or do we stop to consider whether there's actually a deeper problem
that needs our attention?</span></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">The challenge is that if we only fix the symptoms,
what we are seeing on the surface the problem will almost certainly happen
again, which will lead us to fix it, again, and again, and again. The crisis of Lampedusa
is an example.</span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">If, instead, we look deeper to figure out why the
problem is occurring, we can fix the underlying Human factors, cultural
influences effects, systems and processes that are causing the problem. </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Development intervention will fail without the incorporation
of the appropriate Human factors (Spiritual Capital, Moral Capital, Aesthetic
Capital Human Capital, Human Abilities, Human Potentials and </span><a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html"><span style="color: blue; font-family: "calibri";">sociocultural
infrastructures</span></a><span style="font-family: "calibri";">), </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;"></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Composition of the
Human Factors</span></span></b></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Definition </span></span></b></div>
</td>
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<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">SPIRITUAL CAPITAL</span></span></b></div>
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<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">It is the aspect of the human personality that is
usually in tune with the universal laws and principles of human life. It
equips the individual to see beyond what the five senses are able to grasp
and also furnishes him or her with deeper insights into the non-material
world.</span></span></div>
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<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">MORAL CAPITAL</span></span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">It represents habits and attitudes of the human
heart that are based on universal principles regarding right or wrong. It
refers to the qualities individuals possess that lead them to conform or not
to conform to universal principles of life. Its constituents include
integrity, humility, justice, charity, patience, honesty, sensitivity,
fairness, etc.).</span></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Aesthetic Capital</span></span></b></div>
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<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">A deep sense of and love for beauty. It includes a
strong passion for music, art, drama, dance and other artistic capacities
(imagination and creativity are strong component</span></span></div>
</td>
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<tr style="mso-yfti-irow: 4;">
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Human Capital</span></span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">The know-how and acquired skills (i.e., technical,
conceptual, intellectual, analytic and communications); human experiences,
knowledge, intelligence, physical well-being, emotional health, etc.</span></span></div>
</td>
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<tr style="mso-yfti-irow: 5;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Human Abilities</span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">These constitute the power or capacity of an
individual to competently undertake projects or effectively perform tasks
requiring mental and physical effort. They are required for the effective use
of human capital. Examples include wisdom, vision, commitment, determination,
diligence, courage, accountability, judgment, responsibility, competence,
motivation, human energy, optimism, endurance, self-control, objectivity,
reliability, and so on.</span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 6; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Human Potentials</span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">They are the human talents that may or may not be
harnessed and employed for human utilization. These may be referred to as the
yet undeveloped and unused dimensions of the H</span></span></div>
</td>
</tr>
</tbody></table>
Table 1 Human Factors. <span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Source: Adjibolosoo, the Human Factor in Development.</span></span><br />
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"> </span></span><span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">and </span><span lang="EN-US" style="mso-ansi-language: EN-US;">Cultural influences (psychological and sociological, metaphysical,
ideological, and authoritative) effects. Some parameters of Cultural influences
can be found in the following table.</span></span></div>
<br />
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody>
<tr style="height: 26.05pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(198, 217, 241); border: 1pt solid windowtext; height: 26.05pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 111.75pt;" valign="top" width="149"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Cultural influences</span></span></b></div>
</td>
<td style="background: rgb(198, 217, 241); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Description</span></span></b></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 111.75pt;" valign="top" width="149"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Psychological
motives and practical concerns</span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="font-family: "calibri";">Such as intellectual
curiosity, and desires for self-esteem, respect from others, financial
security, and power, can be intellectual alliances with colleagues and by
seeking respect and rewards, status and power in the form of publications,
grant money, employment, promotions, and honors.</span></span></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 111.75pt;" valign="top" width="149"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Metaphysical
worldviews</span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="font-family: "calibri";">That form the
foundation for some criteria used in conceptual evaluation, can be
nonreligious, or based on religious principles that are theistic,
nontheistic, or atheistic</span></span></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 111.75pt;" valign="top" width="149"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Ideological
principles</span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="font-family: "calibri";">About "the way
things should be" in society, socioeconomic structures, race relations,
gender issues, social philosophies and customs, religions, morality,
equality, freedom, and justice</span></span></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 4;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 111.75pt;" valign="top" width="149"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Opinions of
authorities</span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="font-family: "calibri";">who are acknowledged
due to expertise, personality, and/or power, a response to a dominant
personality, and/or involvement in a power relationship</span></span></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 5; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 111.75pt;" valign="top" width="149"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Social-institutional
contexts</span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="font-family: "calibri";">Psychology,
practicality, metaphysics, ideology, authority</span></span></div>
</td>
</tr>
</tbody></table>
Table 2 Cultural influences parameters. <span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Source: Craig Rusbult, Cultural Influence in Science: Causes and Effects.</span></span><br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
</div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">The term, Human factor, refers here to the spectrum of
personality characteristics and other dimensions of human performance that
enable social, economic and political institutions to function and remain
functional over time. Such dimensions sustain the workings and application of
the rule of law, political harmony, a disciplined labor force, just legal
systems, respect for human dignity and the sanctity of life, social welfare,
and so on (Adjibolosoo, 1993, p. 142).</span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">As is often the case, no social, economic or political
institutions can develop and function effectively without access to the right
economic, social, public and cultural infrastructures and the related knowledge
management and transfer that affect and endorse the daily lives and activities
of their citizens wherever they are living.</span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">For various reasons, the development interventions
challenges ahead will require the Human factors, cultural influences effects
and better collaborations processes. This demands new management perspective.</span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Since there is a huge natural, cultural, social
diversity, a target intervention has to be defined locally, considering the
particular needs of concerned people and institutions. This is the reasons why it
is impossible to apply successfully development intervention worldwide.</span></span></div>
<br />
<span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US;">The challenge is “<i>The
best </i><a href="http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html"><span style="color: blue;"><i>Knowledge
Management</i></span></a><i>, learning and evaluation strategies in the UK are not
necessarily the best Knowledge Management, learning and evaluation strategies
in Uganda. Different groups and organizations (whether they are different due
to political circumstances, economic resources, culture, social background or
religion etc.) may have different associations in relation to concepts such as
‘leadership’, ‘cooperation’, ‘information’, ‘sharing’ and ‘monitoring</i>”
(Hovland 2003: 8).</span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span></span><br />
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"> </span></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">In deciding how best to meet the poorest needs for
better life, the answers will depend crucially on how the question will be </span><a href="http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html"><span style="color: blue; font-family: "calibri";">framed</span></a><span style="font-family: "calibri";">.
We need to evaluate locally the human factors and the </span><a href="http://amouzoubedi.blogspot.co.at/2013/01/why-operate-agile-in-sustainable.html"><span style="color: blue; font-family: "calibri";">cultural
influences effects</span></a><span style="font-family: "calibri";">. Makes clear that it is crucial to examine together these
needs locally before making decisions, where choices made today could continue
to affect target community for decades to come.</span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">For some reason and challenges, we need to try to
solve development challenges by attempting to identify deeply and correct the
root causes of each challenge, as to simply addressing their symptoms. </span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Therefore we need an operative management perspective
that seeks to identify the origin of the challenge and the same time fixes the
requirements. A management perspective that uses a specific set of steps, with
associated tools, to find the primary cause of the problem, so that we can:</span></span></div>
<br />
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-list: l0 level1 lfo1;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Determine what is happening exactly there.</span></span></b></li>
<li class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-list: l0 level1 lfo1;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Determine why it is happening there.</span></span></b></li>
<li class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-list: l0 level1 lfo1;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Figure out what to do to eliminate/reduce the likelihood that it
will happen again. </span></span></b></li>
<li class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-list: l0 level1 lfo1;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Fix the requirements.</span></span></b></li>
<li class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-list: l0 level1 lfo1;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Repeat</span></span></b></li>
</ul>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">An operative management perspective to perform a
comprehensive, system-wide review of development problems as well as the events
and factors leading to them in sustainable development arena.</span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">I
think we do not need to look far from us. We do not need complex
theories, practices and programs. We need to keep it very simple. A
creative
management combination of </span><a href="http://en.wikipedia.org/wiki/Waterfall_model"><span style="color: blue; font-family: "calibri";">waterfall</span></a><span style="font-family: "calibri";">
and </span><a href="http://en.wikipedia.org/wiki/Agile_software_development"><span style="color: blue; font-family: "calibri";">Agile</span></a><span style="font-family: "calibri";">
model can create and award this kind of operative management perspective which
can be promoted worldwide. </span></span><br />
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Agile development is an alternative to traditional project management
where emphasis is placed on empowering people to collaborate and make
team decisions in addition to continuous planning, continuous testing
and continuous integration.</span></span></span></span></span></span></span></span></div>
<br />
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto auto auto 3pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-yfti-tbllook: 1184; width: 534px;">
<tbody>
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<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 65.8pt;" valign="bottom" width="88"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Models</span></span></b></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 133.15pt;" valign="bottom" width="178"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Phrases</span></span></b></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 201.55pt;" valign="bottom" width="269"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
</div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Principe s</span></span></b></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 65.8pt;" width="88"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">waterfall model</span></span></b></div>
</td>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">1. Requirements specification resulting in the
product requirements document </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">2. Design resulting in the Software architecture </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">3. Construction (implementation or coding) resulting
in the actual software </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">4. Integration </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">5. Testing and debugging </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">6. Installation </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">7. Maintenance </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">The waterfall model maintains that one should move
to a phase only when its preceding phase is completed and perfected. Various
modified waterfall models (including Royce's final model), however, can
include slight or major variations on this process.</span></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Agile Manifesto</span></span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">1. Individuals and interactions over processes and
tools </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">2. Working software over comprehensive documentation
</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">3. Customer collaboration over contract negotiation </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">4. Responding to change over following a plan</span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Customer satisfaction by rapid delivery of useful
software </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Welcome changing requirements, even late in
development </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Working software is delivered frequently (weeks
rather than months) </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Working software is the principal measure of
progress </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Sustainable development, able to maintain a constant
pace </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Close, daily cooperation between business people and
developers </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Face-to-face conversation is the best form of
communication (co-location) </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Projects are built around motivated individuals, who
should be trusted </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Continuous attention to technical excellence and
good design </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Simplicity—the art of maximizing the amount of work
not done—is essential </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Self-organizing teams </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Regular adaptation to changing circumstances</span></span></div>
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Table 3 Agile & Waterfall model<br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Sustainable development arena is complex. For
some reason and from a management perspective, a well combination of waterfall
and Agile model can help to manage with success complicated and complex development
challenges. The exploration of Human factor and cultural influences effects are
well incorporated in Agile. Waterfall model is well known for fixing the
requirements. </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Fig1.
An Operative Management perspective that addresses the root causes of a
problem, figures the requirements out, then fixes the requirements and
repeats.</span></span></div>
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</div>
<div class="separator" style="clear: both; text-align: center;">
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Agile determines in this process why it is happening</span></span></span></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"> (human factors, cultural influences effects, </span></span></span></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">root cause</span></span></span></span>)
through collaboration. What it is happening figures out the
requirements (symptoms). Waterfall fixes the requirements – and repeats.
Each transformation must be evaluated and managed on the site with the
collaboration with the target community.</span></span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">So
let’s apply in the following table these knowledge and create a
flexible model of an operative management perspective which can be
promoted worldwide. </span></span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"><table align="left" border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto 4.8pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-anchor-horizontal: column; mso-table-anchor-vertical: paragraph; mso-table-left: left; mso-table-lspace: 7.05pt; mso-table-overlap: never; mso-table-rspace: 7.05pt; mso-table-top: .05pt; mso-yfti-tbllook: 1184; width: 539px;"><tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 50.15pt;" valign="bottom" width="67"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Tools</span></span></b></div>
</td><td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 6cm;" valign="bottom" width="227"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Taskforces</span></span></b></div>
</td><td style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 184.25pt;" valign="bottom" width="246"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
</div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Methodologies</span></span></b></div>
</td></tr>
<tr style="height: 13.5pt; mso-yfti-irow: 1;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 50.15pt;" valign="bottom" width="67"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Agile</span></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 6cm;" valign="top" width="227"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Addresses the root causes through the collaboration with the target community. Continuous improvement through<span style="mso-spacerun: yes;"> </span>looking
at the same situation from different perspectives: the Target
community, the people (Actors) who implement the solutions, the
Transformation process that's affected, the World view, the process
Owner, and local, cultural, political, social environmental
constraints.</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Assumes
that People, Systems, Human factors and events are interrelate and
stay in the middle of sustainable development arena </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Supports the assumption that "<b style="mso-bidi-font-weight: normal;"><a href="http://amouzoubedi.blogspot.co.at/2013/01/why-operate-agile-in-sustainable.html"><span style="color: blue;">vérité en deçà des Pyrénées, erreur au-delà</span></a></b>" de Pascal.</span></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 184.25pt;" valign="top" width="246"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Seeking to identify<span style="mso-spacerun: yes;"> </span>first the origin of the problem</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Listing and understanding the target community</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Determine what happened over there. </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Determine why it happened over there. </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Why does the causal factor exist?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">What is the real reason the problem occurred?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Figure out what to do to reduce the likelihood that it will happen again. </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">What can we do to prevent the problem from happening again?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">What sequence of events leads to the problem?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">What conditions allow the problem to occur?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">What other problems surround the occurrence of the central problem?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Collaborate with the target community to find the roots causes.</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Support continuous improvement through on-going feedbacks of the target community to address the root causes:</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Physical
and soft causes – basic intangible, tangible, material items failed in
some way in the target community (for example, the lack of
sociocultural infrastructures). </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Human
causes and factors – People did something wrong, or did not do
something that was needed. Human causes and factors cause typically
lead to physical causes (for example, no one person wanted knows right
why these immigrants are sacrificed their life at Lampedusa in the hope
to reach and to have a better life in Europe).</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Organizational
causes – A system, model, process, or policy that people use to make
decisions or do their work is faulty (for example, no one person was
responsible for addressing the right root causes of this immigration.
Immigrants countries must assume their responsibility). </span></span></div>
</td></tr>
<tr style="height: 13.5pt; mso-yfti-irow: 2;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 50.15pt;" valign="top" width="67"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Waterfall model</span></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 6cm;" valign="top" width="227"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Collaboration
with implementers to addresses the symptoms through data collection
and analyse. Exploration the situation with the following questions:</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">What do you see happening?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">What are the specific symptoms?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">What proof do you have that the problem exists?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">How long has the problem existed?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">What is the impact of the problem?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Assumes that process and events ( machines processes, management)<span style="mso-spacerun: yes;"> </span>are interrelate and stay in the middle of sustainable development arena that lead to rigid plan </span></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 184.25pt;" valign="top" width="246"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Fix Only the <b style="mso-bidi-font-weight: normal;">symptoms</b> (requirements) through processes analyse.</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">How will the solution be implemented?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Who will be responsible for it?</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">What are the risks of implementing the solution?</span></span></div>
</td></tr>
<tr style="height: 13.5pt; mso-yfti-irow: 3; mso-yfti-lastrow: yes;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 50.15pt;" valign="top" width="67"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Agile vice versa. Waterfall </span></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 6cm;" valign="top" width="227"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Addresses<span style="mso-spacerun: yes;"> </span>first the root through the collaboration with the target, and then fix the causes</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
</div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Agile and waterfall collaborate together to underlines these Facts:</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Ask "So <b style="mso-bidi-font-weight: normal;">why</b>?" to determine the root problem.</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
</div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Ask "So <b style="mso-bidi-font-weight: normal;">wha</b>t?" to determine all the possible consequences of the fact.</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Seek cause and effect to determine where the trouble may have begun.</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
</div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Break down the problem into small, detailed parts to better understand the big picture and for continuous improvement.</span></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 184.25pt;" valign="top" width="246"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Seeking
to identify first the origin of a problem and fixing it. Assumes we
need to analyse the situation fully before moving on to look at factors
that contributed to the problem. </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Maximizing
the effectiveness of the root cause analysis, get together everyone –
experts and front line staff – who understands the situation. </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Including
people and human factors who are most familiar with the problem may
help lead to a better understanding of the issues. </span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Human factors, events, systems and processes must collaborate together in sustainable development arena.</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span style="font-family: "calibri";"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">Key points</span></b><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">:</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Continuous improvement</span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Continual small changes</span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">People and Human factor closest to a process </span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Identify quickly places for improvement</span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"> Table 4 The description of the operative management perspective processes </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Conclusion</span></span></b></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
</span>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Neither
Agile nor waterfall model itself can solve our sustainable developments
challenges. But both Agile and Waterfall could be used in some complex
cases and to achieve better results and synergy effect and find better
solution. Sustainable developments thematic are human consciousness (The
why, what and how) thematic. It is the degree of the feeling, the
quality and the state of individual of being aware of sustainable
development issues and how to deal individual and in a group with these
issues for a common goal, the well-being of all members of our society.
The </span><a href="http://amouzoubedi.blogspot.co.at/2011/05/evaluation-agile-la-vie-privee-et.html"><span style="color: blue; font-family: "calibri";">science of technology</span></a><span style="font-family: "calibri";"> alone could not solve all our sustainable developments challenges. </span></span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span><br /></span>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">We
absolutely need to incorporate local and external Human factors and
cultural influences effects while designing, implementing and delivering
development intervention on a target site..</span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">References </span></span></b></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
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<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"> </span></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Amouzou Bedi, </span><a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html"><span style="color: windowtext; mso-bidi-font-family: "Times New Roman"; text-decoration: none; text-underline: none;"><span style="font-family: "calibri";">papers and books</span></span></a><span style="font-family: "calibri";">, <a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html">http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html</a></span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
</span>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Sutharshan, A. (2013). Human factors and cultural
influences in implementing agile philosophy and agility in global software
development. Retrieved from </span><a href="http://ro.ecu.edu.au/theses/587" target="_blank"><span style="color: windowtext; text-decoration: none; text-underline: none;"><span style="font-family: "calibri";">http://ro.ecu.edu.au/theses/587</span></span></a><span style="font-family: "calibri";"> </span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
</span>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Rethink software development process, </span><a href="http://www.ibm.com/developerworks/rational/library/rethink-software-development-process/" target="_blank"><span style="color: windowtext; text-decoration: none; text-underline: none;"><span style="font-family: "calibri";">http://www.ibm.com/developerworks/rational/library/rethink-software-development-process/</span></span></a></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
</span>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Mind tools, http://www.mindtools.com/pages/article/newTMC_80.htm</span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
</span>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: "calibri";">Agility
in global software development. Retrieved from http://ro.ecu.edu.au/theses/587 </span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
</span>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: "calibri";">Rethink-software-development-process, http://www.ibm.com/developerworks/rational/library/rethink-software-development-process/</span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
</span>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Adjibolosoo, "The Human Factor in
Development." The Scandinavian Journal of Development Alternatives, XII
(4): 139-149.</span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
</span>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";">Cultural-Personal Factors in Science by Craig Rusbult,
Ph.D., <a href="http://www.asa3.org/ASA/education/science/cp2.htm#3">http://www.asa3.org/ASA/education/science/cp2.htm#3</a></span></span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span><br /></span>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span><br /></span>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: "calibri";"></span></span><br /></span>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiP6TdAzNMeKe7VaB5M6lS-KGs6nrTka1hmHzx_c9D4TE-BXLAHhG34ZeG1Y6gI_G_h2bYGM-NisRxizoieSqefUryS8oPcRXw2y6DCHR9yTsW1LSiJ7BIjh6-PuofoHecODPY_H8GtJUs/s1600/fin.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="305" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiP6TdAzNMeKe7VaB5M6lS-KGs6nrTka1hmHzx_c9D4TE-BXLAHhG34ZeG1Y6gI_G_h2bYGM-NisRxizoieSqefUryS8oPcRXw2y6DCHR9yTsW1LSiJ7BIjh6-PuofoHecODPY_H8GtJUs/s400/fin.jpg" width="400" /></a></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><br /></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
</span><a href="https://www.morebooks.de/search/de?utf8=%25E2%259C%2593&q=Amouzou+Bedi" target="_blank"><span style="color: #3778cd;">*Author,</span></a> Amouzou Bedi - Business Application Management - Operations&Infrastructures by KPMG Austria - <span style="color: blue;">Expertise
and knowledge of the science management and its cultural implications
in the developed and developing world in particular</span>), contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank"><span style="color: #3778cd;">LinkedIn</span></a>.
I will try to update this paper on a regular basis if a need arises.
Many thanks for taking your time to read this paper, and for sharing
this with the others.DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com5tag:blogger.com,1999:blog-5733734842582254876.post-22836880755631901952014-12-06T12:03:00.002-08:002015-03-30T04:31:52.235-07:00The roles and responsibilities of each citizen in the development <!--[if gte mso 9]><xml>
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<span lang="EN-GB" style="font-family: Arial;">ITIL </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span><span lang="EN-GB" style="font-family: Arial;">V3 </span><span lang="EN-GB" style="font-family: "Arial", "sans-serif";"><span lang="EN-GB" style="font-family: Arial;">(IT Service Management)</span></span><br />
<span lang="EN-GB" style="font-family: Arial;">PRINCE2 </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span> <span lang="EN-GB" style="font-family: Arial;">(Projects in Controlled Environments) </span><br />
<span lang="EN-GB" style="font-family: Arial;">Agile Management Innovations </span><br />
<span lang="EN-GB" style="font-family: Arial;">Business Informatics - Diplom-Ingenieur</span></div>
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<span lang="FR" style="font-family: Arial;">Informatikmanagement - Mag. rer. soc. oec</span> </div>
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<span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: Arial;">rer. soc. oec</span></div>
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<span lang="FR" style="font-family: Arial;">Social Science - DEUG</span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The
struggles and upheavals around us and over there (e.g. illegal immigration,
Lampedusa migrant crisis, social injustice, children issues, climate change,
lack of education, lack of socio cultural infrastructure, terrorism, diseases,
corruption, social troubles, financial crisis etc.) are showing that there is a
need to create Development Aid Support Mechanism because:</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjUdgaHkfsosT7wGFKXV51Ot36Egt9bXZlpiiHzEM5oSlbZMkd8GFXmbEWZnVmlzNZy6bghU4LyIMeD9t1chsZYvh6zWyOoMvsXuNZIgZZHXlLvaxrUDbE-jygvQXMKD8rgB7fyoQyMTJ0/s1600/education-.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjUdgaHkfsosT7wGFKXV51Ot36Egt9bXZlpiiHzEM5oSlbZMkd8GFXmbEWZnVmlzNZy6bghU4LyIMeD9t1chsZYvh6zWyOoMvsXuNZIgZZHXlLvaxrUDbE-jygvQXMKD8rgB7fyoQyMTJ0/s1600/education-.jpg" height="235" width="400" /></a></div>
<ul style="text-align: justify;" type="disc">
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">ensuring only<span style="mso-spacerun: yes;"> </span>that voices of poor and marginalized
people can be heard by governments, and that their views are factored into
policy decisions;</span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="color: black; font-family: "Arial","sans-serif"; font-size: 9.0pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-US" style="mso-ansi-language: EN-US;">partnering only<span style="mso-spacerun: yes;"> </span>with governments to provide social
services, particularly in fragile governance and post-conflict settings;</span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"> providing only technical
expertise and offering innovative, participatory, and cost-effective
solutions to local problems; and</span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"> strengthening only<span style="mso-spacerun: yes;"> </span>public sector accountability and
transparency through increased support for good governance, </span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">addressing and resolving only human
development challenges at the academic, political, power leader and
development aid level, </span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">etc., are not enough anymore to
reach the sustainable development objectives in each corner of the globe.</span></li>
</ul>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The
challenge lies in how to meet the <b style="mso-bidi-font-weight: normal;">roles</b>
and <b style="mso-bidi-font-weight: normal;">responsibilities</b> of each citizen
in the sustainable development processes.<span style="mso-spacerun: yes;">
</span>There is a real need to support citizens to know, understand and to play
their roles and responsibilities to support development objectives. <span style="mso-spacerun: yes;"> </span>In sustainable development everyone is stakeholder.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">We have
reached a sustainable development era where there is need of local citizens to
understand, know and play effectively their roles and responsibilities to
support the improvement of the results of Millennium Development Goals (<a href="http://www.un.org/millenniumgoals/">MDGs</a>) and forthcoming Sustainable
Development Goals (<a href="http://sustainabledevelopment.un.org/?menu=1300">SDGs</a>)
that address the challenges of economic development, social inclusion,
environmental sustainability, and good governance.</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Only together we can make a serious
support/contribution to development objectives</span></b><span lang="EN-US" style="mso-ansi-language: EN-US;"></span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The new development
mechanism process requires a suitable social mechanism support worldwide to
connect a global audience to necessary resources while providing a central
global support system to make development issues and best practices available
to all, and to translate the available goals, data, information and knowledge
into sustainable local best practices. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The local
citizens need to play the <b style="mso-bidi-font-weight: normal;">motor role</b>
in this new development mechanism process by reporting of the economic, social
and environmental problems they are facing each day via a </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">central coordinated database</span><span lang="EN-US" style="mso-ansi-language: EN-US;"> so that development engagements, interventions and resources must be
efficiency targeted and focused.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<iframe allowfullscreen='allowfullscreen' webkitallowfullscreen='webkitallowfullscreen' mozallowfullscreen='mozallowfullscreen' width='320' height='266' src='https://www.youtube.com/embed/ReRx12QUv54?feature=player_embedded' frameborder='0'></iframe></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">A coordinated central
database that tracks <span style="mso-spacerun: yes;"> </span>on development issues,
challenges, frustrations and development best practices that contribute to <span style="mso-spacerun: yes;"> </span>the support and improvement of the results of
Millennium Development Goals (MDGs) and forthcoming Sustainable Development
Goals (SDGs) that address the challenges of economic development, social
inclusion, environmental sustainability, and good governance etc.. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The <b style="mso-bidi-font-weight: normal;">ONG <a href="http://www.knowledgefordevelopmentwithoutborders.org/">KFDWB</a></b>
has assigned the role and responsibility to put into place the project Development
Aid Support Mechanism to encourage local citizens worldwide to contribute to
the support and improvement of the results of Millennium Development Goals
(MDGs) and forthcoming Sustainable Development Goals (SDGs) that address the
challenges of economic development, social inclusion, environmental
sustainability, and good governance.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Through the engagement of
local citizens, the Development Aid Support Mechanism´s project aims to provide
worldwide a global Social Service Support that improves the results of
Millennium Development Goals (MDGs) and forthcoming Sustainable Development
Goals (SDGs). </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: red; font-family: "Times New Roman","serif"; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj9lKHIvclGevPqCeFuKDbCqKDAXUI-xAJfEUeJT8WZAk1to9i9fIN91K0DXgndcbQHp_YCLrIYVA-T0uYBBi0-HakKtftCBAcpZ4QFW3c9KF7yfI6puersZgAuY4kp_1SQIyvCJ60o8xk/s1600/Bedi.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj9lKHIvclGevPqCeFuKDbCqKDAXUI-xAJfEUeJT8WZAk1to9i9fIN91K0DXgndcbQHp_YCLrIYVA-T0uYBBi0-HakKtftCBAcpZ4QFW3c9KF7yfI6puersZgAuY4kp_1SQIyvCJ60o8xk/s1600/Bedi.JPG" height="253" width="400" /></a></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: red; font-family: "Times New Roman","serif"; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br /></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The objective of the project</span></b></div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The objective of this
project is to assist the efforts of Development Organizations, NGOs,
Foundations, local governments, Donators, Charity Organizations, private and
public institutions etc. to identify current development issues and development
best practices on the ground on real time in helping local communities know and
understand which human development challenges and/or frustrations they are
facing each day, and make these information and knowledge universally
accessible via a central database and useful to development organizations and
local and national responsible bodies in order to highlight and alleviate the
problems at a community level to reach the Millennium Development Goals (MDGs)
and the forthcoming Sustainable Development Goals (SDGs) in each corner of the globe.</span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The goals of the project</span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div style="margin: 0cm 0cm 8pt 36pt; text-align: justify; text-indent: -18pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">1.<span style="font: 7.0pt "Times New Roman";"> </span></span></span><span lang="EN-US" style="mso-ansi-language: EN-US;">To empower local Citizen
without distinction so that they know, understand, play, secure and enforce
their roles, responsibilities, and engagements in the achievement of the MDGs
and the forthcoming SDGs</span></div>
<ol start="2" style="text-align: justify;" type="1">
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">To achieve a worldwide network
of volunteers who act as the eyes and ears for communities who require
development aid assistance.</span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">To provide development
organizations and local and national responsible bodies with updated
information on critical development issues at the community level.</span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">To assist with the
identification of potential economic, social and environmental development
issues and simple best practices in each corner worldwide.</span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">To assist development
organizations, NGOs, local populations, and local governments as well as
the private sector for more effective management and investment in social,
economic and environmental problems worldwide.</span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">To support rapid development
aid decisions and interventions </span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">To support development budget
decisions and transparencies</span></li>
<li class="MsoNormal" style="line-height: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">To support the efforts to
evaluate and monitor the effectiveness of local vs. international aid
worldwide via MDGs and SDGs.</span></li>
</ol>
<div class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Conclusion</span></b></div>
<div class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">MDGs vs. SDGs are applied to all
people (rich and poor) worldwide. We are all concerned directly or indirectly to
the achievement and improvement of the assigned development objectives. KFDWB has
taken the responsibility to identify current development issues and development
best practices on the ground and this make this knowledge available to
development organizations and local and national responsible bodies in order to
highlight human challenges, recommend best practices and alleviate the problems
at a community level.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin-bottom: 0.0001pt; text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.knowledgefordevelopmentwithoutborders.org/">KFDWB</a> is
actively seeking to co-operate with like-minded Human Development institutions,
Agencies, Foundations, Universities, New Emerging Development Actors, Research
Centers and Private Industries in the Design, Implementation and Funding of
innovative Development Aid Support Project that supports the Millennium
Development Goals (MDGs) and the forthcoming Sustainable Development Goals
(SDGs). <a href="http://www.knowledgefordevelopmentwithoutborders.org/">KFDWB</a>
needs and welcomes institutions and individuals support, assistance,
collaboration, cooperation, endorsement throughout the world to attain shared
Mission.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">References</span></b></div>
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[1] http://www.project-syndicate.org/commentary/post-2015-development-agenda-social-economic-inclusion-by-mahmoud-mohieldin-and-maria-beatriz-orlando-2014-11<br />
[2] https://www.youtube.com/watch?v=eKMbDMb4aG8&feature=player_embedded<br />
[3] http://capacity4dev.ec.europa.eu/public-gender/blog/cta-gender-strategy-2014-empowering-acp-women-through-agriculture#sthash.HQ1K5pw1.dpuf<br />
[9] http://capacity4dev.ec.europa.eu/aid-support/<br />
[4] http://www.ucl.ac.uk/~ucugw3i/files/ISID2/ISID_David%20Hudson_Public%20perception%20of%20development.pdf<br />
[5] http://ec.europa.eu/commission/2014-2019/mimica/blog/new-challenges-exciting-times_en<br />
[6] http://capacity4dev.ec.europa.eu/article/telling-development-story<br />
[7] http://capacity4dev.ec.europa.eu/article/big-data-big-potential<br />
[8] http://amouzoubedi.blogspot.co.at/2014/08/effective-citizen-participation-in.html<br />
[9] http://capacity4dev.ec.europa.eu/aid-support/document/promises-keep-crafting-better-development-goals</div>
DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com2tag:blogger.com,1999:blog-5733734842582254876.post-53997737288084245102014-08-23T11:32:00.002-07:002014-10-29T00:40:59.218-07:00 Effective Citizen Participation in Development Cooperation<br />
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<span lang="EN-GB" style="font-family: Arial;">ITIL </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span><span lang="EN-GB" style="font-family: Arial;">V3 </span><span lang="EN-GB" style="font-family: "Arial", "sans-serif";"><span lang="EN-GB" style="font-family: Arial;">(IT Service Management)</span></span><br />
<span lang="EN-GB" style="font-family: Arial;">PRINCE2 </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span> <span lang="EN-GB" style="font-family: Arial;">(Projects in Controlled Environments) </span><br />
<span lang="EN-GB" style="font-family: Arial;">Agile Management Innovations </span><br />
<span lang="EN-GB" style="font-family: Arial;">Business Informatics - Diplom-Ingenieur</span></div>
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<span lang="FR" style="font-family: Arial;">Informatikmanagement - Mag. rer. soc. oec</span> </div>
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<span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: Arial;">rer. soc. oec</span></div>
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<span lang="FR" style="font-family: Arial;">Social Science - DEUG</span></div>
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Give the implemented projects and strategies the local people or they go on demand over? Anyone struggling with the problems and where there may already promising solutions. Who needs to speak with whom to advance an idea?<br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">“<b><i style="mso-bidi-font-style: normal;">We
have reached a sustainable development era where there is a need of suitable
social mechanism support worldwide to connect a global audience to necessary
resources while providing a <a href="http://www.knowledgefordevelopmentwithoutborders.org/" target="_blank">central global support system </a> to make development issues and best practices available to all, and to translate the available goals, data, information
and knowledge into sustainable local best practices</i></b>” by <a href="http://developmentaidsupport.org/" target="_blank">KFDWB</a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">If Human development is defined as
the process of enlarging people’s freedoms and opportunities and improving
their social justice, economic and environmental well-being, citizens have to
participate, and decide worldwide who to be, what to do, and how to live
individual and together to reach social justice, economic and environmental
well-being of our lovely planet. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">I think that addressing and resolving
Human development challenges only at the academic, political, power leader and
development aid level are not enough anymore to reach the Human development
objectives in each corner of the globe.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The struggles and upheavals around
us and over there are showing that there is a need to create better paths and
opportunities for local self-sufficiency, independence and dignity for all
worldwide through education, training, housing and other social and
environmental Services etc. The paths and opportunities that include more
citizens in the human development decisions processes and human
development local best practices in each corner of the globe. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">We have reached a sustainable
development era where there is a need of suitable social mechanism support worldwide
to connect a global audience to necessary resources while providing a system to
translate these goals, data, information and knowledge into sustainable local
best practices.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Local citizens must be engaged more
to address their own human development challenges by <a href="http://www.knowledgefordevelopmentwithoutborders.org/development-aid-tools/support/index.html" target="_blank">reporting, and/orraising a ticket</a> about the economic, social and environmental problems they are
facing so that human development engagements, interventions, researches and
resources must be efficiency targeted and focused. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">As long as <a href="http://developmentaidsupport.org/membership-form/" target="_blank">local communities</a> do not
know or understand which human development challenges they are facing and try
to resolve first these challenges locally, and/or raise a ticket about their
problems, challenges, frustrations, etc. that they live with every day of their
current existence it will be difficult to help them as foreign Human
development aid will still have sociocultural context resistances.....</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Development <a href="http://developmentaidsupport.org/" target="_blank">aid support </a>system
is a way for local communities, volunteers and Aid Workers to make their joint
work accessible to a wider audience. The community is made up of volunteers and
Aid workers interested in letting the world and laarge audiences know of the human
development situation on the ground, and the best local approaches. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">KFDWB have
designed a development aid support system (</span><span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.knowledgefordevelopmentwithoutborders.org/development-aid-tools/support/index.html" target="_blank"><span lang="EN-US" style="mso-ansi-language: EN-US;">http://developmentaidsupport.org</span>)</a>, which is a novel and practical way
for local communities, volunteers and aid workers to inform donor organizations
of the actual human development situation on the ground and the best local
approaches for reducing the problem.</span></div>
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<span class="share-body"><span class="commentary" id="control_gen_4"><span class="st">To conclude, I would like to underscore that w</span>e are all bound up together
to the achievement, support of the Millennium Development Goals (MDGs),
and the forthcoming Sustainable Development Goals (SDGs).</span></span><br />
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">References</span></b></div>
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<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">[1] Citizen participation in Development Aid Support</span></div>
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<a href="http://en.wikipedia.org/wiki/User:KFDWB"><span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">http://en.wikipedia.org/wiki/User:KFDWB</span></a></div>
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<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">[2] Development Aid Support Mechanism</span></div>
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<a href="http://www.knowledgefordevelopmentwithoutborders.org/"><span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">http://www.knowledgefordevelopmentwithoutborders.org</span></a></div>
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Development Aid Support<br />
[3] <a href="http://www.ngojobs.at/ngos/583">http://www.ngojobs.at/ngos/583</a></div>
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<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">[4] Publications: papers and books </span></div>
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<a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html"><span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html</span></a><br />
<br />
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">[5]
World Sustainable Building: Knowledge for Development Without Borders,
an alternative of a non-profit organization that supports Development
Institutions for tracking and monitoring on real time the world´s most
complex development challenges? <br /><a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html">http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html</a><br /><br />[6]
Why I think about the design of Global Services Support to achieve
long-term Sustainable Development Goals (SDGs) through Simple and Good
Practices of the MDGs? <br /><a href="http://amouzoubedi.blogspot.co.at/2014/02/why-i-support-design-of-global-services.html">http://amouzoubedi.blogspot.co.at/2014/02/why-i-support-design-of-global-services.html</a><br /><br />[6
Knowledge for Development Template and Workflow for Tracking and
Solving the World’s Most Difficult Development Challenges <br /><a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-template-and.html">http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-template-and.html</a> </span></div>
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com1tag:blogger.com,1999:blog-5733734842582254876.post-51839959075559942302014-05-22T09:09:00.001-07:002014-08-04T05:54:54.118-07:00Human Development, what it is?<br />
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
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<br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">If Human development is defined as the process of enlarging people’s freedoms and opportunities and improving their social justice, economic and environmental well-being, citizens have to participate, and decide worldwide who to be, what to do, and how to live individual and together to reach social justice, economic and environmental well-being of our lovely planet. </span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">I think that addressing and resolving Human development
challenges only at the academic, political, power leader and development aid level
are not enough anymore to reach the </span><span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Human development objectives</span>.</span><br />
<br />
<br /></div>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEionbGwBooJNlb3x3j9CXQHMT2Ozl8fw5qPvCTO1WyrCyueqR-I6XDGlrUdSCD9Bu3_ueazqa7xrtkJCYJTHfbHhwdvWPSv6yOsjHSflMqCM3fWXGCjz25mmczBMiapPBur7bqFPe0IoXs/s1600/amouzoubedi.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEionbGwBooJNlb3x3j9CXQHMT2Ozl8fw5qPvCTO1WyrCyueqR-I6XDGlrUdSCD9Bu3_ueazqa7xrtkJCYJTHfbHhwdvWPSv6yOsjHSflMqCM3fWXGCjz25mmczBMiapPBur7bqFPe0IoXs/s1600/amouzoubedi.jpg" height="300" width="400" /></a></div>
<br />
<br />
<br />
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">The struggles and upheavals around us and over
there are showing that there is a need to create better paths and opportunities for
local self-sufficiency, independence and dignity for all worldwide through
education, training, housing and other social and environmental Services etc.
The paths and opportunities that include more citizens in the human development
decisions processes and </span><span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"> human development</span> local best practices in each corner of the globe. </span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">In addition, local citizens must be engaged more to address
their own human development challenges by reporting, and/or raising a ticket about the economic, social and
environmental problems they are facing so that human development engagements,
interventions, researches and resources must be efficiency targeted and
focused. </span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">I am thinking here about a young volunteer
organization based in Austria, Vienna where I volunteer too. The organization is <a href="http://www.developmentaidsupport.org/">Development Aid Support mechanism</a>.</span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">This volunteer organization gives every local citizen
worldwide the chance to participate in the reporting of the economic, social
and environmental problems that their local communities are facing so that
development engagements, interventions and resources must be efficiency
targeted and focused into the socio-cultural context requirements and the
minimum human development existence needs in each corner of our globe.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 10pt; text-align: justify;">
<br />
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Development Aid Support Mechanism is an initiative
by <a href="http://www.developmentaidsupport.org/"><b>Knowledge for Development Without Borders</b> <b>(KFDWB)</b></a>, an NGO,
based in Vienna, Austria, whose mission is to identify current development
issues and development best practices on the ground and to make this knowledge available to development organizations, academics, private sector, and local and national responsible bodies in order to highlight and alleviate the problems at a community level.</span><br />
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"></span><br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><br />
<b>Conclusion</b><br />
<br />
<br />
I would like to conclude here that we do not need to point out anybody, any development organizations, any universities, community practices, NGOs, public and private institutions and governments as Millennium Development Goals (MDGs) are applied to all people (Rich and poor) worldwide. We have ALL witnessed or been party to the failure of some Millennium Development (MDGs) Goals to achieve their assigned objectives to reach sustainable and worth-living integrated development worldwide. <br />
<br />
Local communities may be engaged more in the reporting, and/or raising a ticket about the economic, social and environmental problems they are daily facing so that Human development engagements, researches, interventions and resources must be efficiency targeted and focused locally.<br />
<br />
As long as local communities do not know or understand which human development challenges they are facing and try to resolve first these challenges locally, and/or raise a ticket about their problems, challenges, frustrations, etc. that they live with every day of their current existence it will be difficult to help them as foreign Human development aid will still have sociocultural context resistances.....
</span> </div>
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<div class="MsoNoSpacing">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">References</span></b></div>
<div class="MsoNoSpacing">
<br /></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">[1] Citizen participation in Development Aid Support</span></div>
<div class="MsoNoSpacing">
<a href="http://en.wikipedia.org/wiki/User:KFDWB"><span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">http://en.wikipedia.org/wiki/User:KFDWB</span></a></div>
<div class="MsoNoSpacing">
<br /></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">[2] Development Aid Support Mechanism</span></div>
<div class="MsoNoSpacing">
<a href="http://www.developmentaidsupport.org/"><span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">http://www.developmentaidsupport.org</span></a></div>
<div class="MsoNoSpacing">
<br />
Development Aid Support<br />
[3] <a href="http://www.ngojobs.at/ngos/583">http://www.ngojobs.at/ngos/583</a><br />
</div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">[4] Publications: papers and books </span></div>
<div class="MsoNoSpacing">
<a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html"><span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html</span></a><br />
<br />
<span lang="EN-US" style="color: black; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">[5] World Sustainable Building: Knowledge for Development Without Borders, an alternative of a non-profit organization that supports Development Institutions for tracking and monitoring on real time the world´s most complex development challenges? <br /><a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html">http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html</a><br /><br />[6] Why I think about the design of Global Services Support to achieve long-term Sustainable Development Goals (SDGs) through Simple and Good Practices of the MDGs? <br /><a href="http://amouzoubedi.blogspot.co.at/2014/02/why-i-support-design-of-global-services.html">http://amouzoubedi.blogspot.co.at/2014/02/why-i-support-design-of-global-services.html</a><br /><br />[6 Knowledge for Development Template and Workflow for Tracking and Solving the World’s Most Difficult Development Challenges <br /><a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-template-and.html">http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-template-and.html</a> </span></div>
</div>
DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com3tag:blogger.com,1999:blog-5733734842582254876.post-54164941764432003742014-05-19T08:14:00.000-07:002014-08-06T12:04:32.313-07:00The Use of Agile, Project Management, Prince2, and ITILV3 for Business Applications Contract, Operation and Support Management<br />
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<div class="MsoNormal" style="margin: 0cm 0cm 0pt 35.4pt;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhjR9hLFgExCovkKY_YTCxu_NvVHA6uVgewvAHY2lGgjkQC9z84se8hEDJOLjuz8HmBtyot0-y8QnVEPCX3zR-hVwL0-60DtYMxKJnXvJCCGl2ZCzmN63zCnH5U-uHcbuXsxqk0mYeflAw/s1600/amouzoubedi.bmp" style="clear: left; cssfloat: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhjR9hLFgExCovkKY_YTCxu_NvVHA6uVgewvAHY2lGgjkQC9z84se8hEDJOLjuz8HmBtyot0-y8QnVEPCX3zR-hVwL0-60DtYMxKJnXvJCCGl2ZCzmN63zCnH5U-uHcbuXsxqk0mYeflAw/s1600/amouzoubedi.bmp" /></a></div>
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<span lang="EN-GB" style="font-family: Arial;">ITIL </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span><span lang="EN-GB" style="font-family: Arial;">V3 </span><span lang="EN-GB" style="font-family: "Arial", "sans-serif";"><span lang="EN-GB" style="font-family: Arial;">(IT Service Management)</span></span><br />
<span lang="EN-GB" style="font-family: Arial;">PRINCE2 </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span> <span lang="EN-GB" style="font-family: Arial;">(Projects in Controlled Environments) </span><br />
<span lang="EN-GB" style="font-family: Arial;">Agile Management Innovations </span><br />
<span lang="EN-GB" style="font-family: Arial;">Business Informatics - Diplom-Ingenieur.</span></div>
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<span lang="FR" style="font-family: Arial;">Informatikmanagement - Mag. rer. soc. oec</span> </div>
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<span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: Arial;">rer. soc. oec</span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt 35.4pt;">
<span lang="FR" style="font-family: Arial;">Social Science - DEUG</span></div>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="header"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footer"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="35" SemiHidden="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="envelope address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="1" SemiHidden="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
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<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
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<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
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<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
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<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
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<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
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<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
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<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
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<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
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<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
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<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
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<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
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<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
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<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
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<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
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<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
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<![endif]-->
<br />
<div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Project management</span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">The Project management</span></b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> is defined as the
process and activity of planning, organizing, motivating, and controlling resources,
procedures and protocols to achieve specific goals in scientific or daily
problems</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Agile</span></b><br />
<b><span style="font-size: x-small;"></span></b><br />
<b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Agile software
development</span></b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> is a group of software development methods based on iterative and
incremental development, where requirements and solutions evolve through
collaboration between self-organizing, cross-functional teams.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Prince2</span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">PRINCE2 (an acronym for <b><span style="font-family: "Calibri","sans-serif"; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">PR</span></b>ojects<b><span style="font-family: "Calibri","sans-serif"; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"> IN C</span></b>ontrolled<b><span style="font-family: "Calibri","sans-serif"; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"> E</span></b>nvironments) is a de facto
process-based method for effective project management.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">ITILV3</span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">ITIL is the most widely
adopted approach for IT Service Management in the
world. It provides a practical, no-nonsense framework for
identifying, planning, delivering and supporting IT services to the business. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">P<b>roject Management
Vs. Agile</b></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Each project starts by a
project´s need and description.<span style="mso-spacerun: yes;"> </span>The
project description must be done in collaboration with all party particularly
with the end user. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">The <span style="mso-spacerun: yes;"> </span>constant customer/end user collaboration
during <span style="mso-spacerun: yes;"> </span>and after the <b style="mso-bidi-font-weight: normal;">project description</b> provides great
opportunities to motivate and to understand well the project´s <span style="mso-spacerun: yes;"> </span>scope and its requirements, <span style="mso-spacerun: yes;"> </span>the services support <span style="mso-spacerun: yes;"> </span>as well as <span style="mso-spacerun: yes;"> </span>to measure project success by gauging the
level of customer/end user satisfaction throughout each life cycle of the
project.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Agile Vs. Prince2</span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">The project description
is a startup of any project.<span style="mso-spacerun: yes;"> </span>It is a sample
project Initiation Document.<span style="mso-spacerun: yes;"> </span>It is the
raw material.<span style="mso-spacerun: yes;"> </span>The projection description
is like an </span><span lang="EN-US" style="color: windowtext; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; text-decoration: none; text-underline: none;">input</span><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> to a production process
for subsequent </span><span lang="EN-US" style="color: windowtext; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; text-decoration: none; text-underline: none;">modification</span><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> and </span><span lang="EN-US" style="color: windowtext; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri; text-decoration: none; text-underline: none;">transformation</span><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> into a finished
business good. Once the raw material (project description) is available we need
to translate it into the right business case. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">The PRINCE2 offers
great </span><a href="http://www.siliconbeachtraining.co.uk/blog/download-prince2-2009-project-templates" target="_blank"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">templates</span></a><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"> scenarios to translate
projection description into business case and follow. Please note that in
PRINCE2 business case is a component of the Project Initiation Document and
lies at the heart of every PRINCE2 project.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Prince2 Vs. ITILV3 </span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">The choice of sustain IT systems and react to change that support your
projection description are<span style="mso-spacerun: yes;"> </span>vital to
focus on business value, good ROI, speed to market, and delivery of solutions
in response to your project change.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">To focus on the project business value, good ROI, speed to market, and
delivery of solutions in response to <span style="mso-spacerun: yes;"> </span>the
change , the IT services must be aligned to the needs of the business and
underpin the core business processes. ITILV3 provides guidance on how
to use IT as a tool to facilitate business change,
transformation and growth.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Example</span></b><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">: The use of Agile, Project Management, Prince2,
ITILV3 for the decision on Business Applications Management.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
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<tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td colspan="3" style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 453.1pt;" valign="top" width="604"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Step </span></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151.05pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">TODO</span></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151.05pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Appropriated Methodology </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">1. Project: Business Application Contract
<span style="mso-spacerun: yes;"> </span>Management</span></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151.05pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Project Description</span></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151.05pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Agile and<span style="mso-spacerun: yes;"> </span>Project Management</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">2. The translation of the <span style="mso-spacerun: yes;"> </span>Project Description into Business case</span></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151.05pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">The production of<span style="mso-spacerun: yes;"> </span>Business case by using an appropriated
Business<span style="mso-spacerun: yes;"> </span>case template</span></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151.05pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Prince2<span style="mso-spacerun: yes;"> </span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">3. The choice and the support of
the business applications products</span></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151.05pt;" valign="top" width="201"><div class="MsoNoSpacing" style="margin-left: 36pt; mso-list: l0 level1 lfo1; text-indent: -18pt;">
<span lang="EN-US" style="font-family: Symbol; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Research and Documentation</span></div>
<div class="MsoNoSpacing" style="margin-left: 36pt; mso-list: l0 level1 lfo1; text-indent: -18pt;">
<span lang="EN-US" style="font-family: Symbol; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Production of template for testing
the applications products and deployment</span></div>
<div class="MsoNoSpacing" style="margin-left: 36pt; mso-list: l0 level1 lfo1; text-indent: -18pt;">
<span lang="EN-US" style="font-family: Symbol; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Evaluation and measure </span></div>
<div class="MsoNoSpacing" style="margin-left: 36pt; mso-list: l0 level1 lfo1; text-indent: -18pt;">
<span lang="EN-US" style="font-family: Symbol; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Symbol; mso-fareast-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Agreement on Service level support,
operation level support of the applications products</span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151.05pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Agile, prince2, ITIL V3</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 5; mso-yfti-lastrow: yes;">
<td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151pt;" valign="top" width="201"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">4. Continuous Contract improvement</span><span lang="EN-US" style="mso-ansi-language: EN-US;"></span></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151.05pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Step Management PDCA
(plan–do–check–act/adjust)</span></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 151.05pt;" valign="top" width="201"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">Agile, Project Management,
prince2, ITILV3</span></div>
</td>
</tr>
</tbody></table>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Conclusion</span></b></div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US;">The </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">traditional project description is a first
guideline of the project management. To enter the project description into the
market, we need a business case.<span style="mso-spacerun: yes;"> </span>Also </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US;">IT Service management is not an option. It is vital to
focus on business value, good ROI, speed to market, and delivery and support of solutions
in response to change. Agile approaches mean an incremental method to change,
early delivery of business value, and collaborative work towards change.</span></div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US;">Understanding and employing Agile, Project Management, ITILV3, and PRINCE2 together can provide the potential for a well-run business applications management Contract, Operation and Support which is responsive to change and will not halt progress.</span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">References</span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">[1]
Implementing Information Security Management System and Auditing</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2013/12/implementing-information-security.html</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">[2]
Agile Strategy: the power of human factors in the design and support of your
business applications management<span style="mso-tab-count: 1;"> </span></span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">[3] The
Main differences between Output, Outcome, Benefit, Monitoring, Evaluation and
Auditing</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2013/11/the-main-differences.html</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">[4] IT
Financial Management – from the what to the how<span style="mso-tab-count: 1;"> </span></span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2013/11/it-financial-management-from-what-to-how.html</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">[5] Information
Management System AudIT Start-up<span style="mso-tab-count: 1;"> </span></span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2013/10/information-management-system-audit.html</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">[6] The
Main differences between Output, Outcome, Benefit, Monitoring, Evaluation and
Auditing</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2013/11/the-main-differences.html</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">[7] Publications:
papers and books</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">[8]
Plugged In Agile and PRINCE2 – Part 1</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">http://www.agileprojectmanagementprimer.com/plugged-agile-prince2-part-1/</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">[9] How
to manage the tension between agility and discipline in IT</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-hansi-font-family: Calibri;">http://www.computerweekly.com/feature/How-to-manage-the-tension-between-agility-and-discipline-in-IT</span></div>
DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com74tag:blogger.com,1999:blog-5733734842582254876.post-34631071746713811302014-03-31T09:21:00.000-07:002015-07-09T09:41:56.865-07:00Toward the Platform Knowledge for Development Without Borders<div style="text-align: justify;">
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<span lang="EN-GB" style="font-family: Arial;">ITIL </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span><span lang="EN-GB" style="font-family: Arial;">V3 </span><span lang="EN-GB" style="font-family: "Arial", "sans-serif";"><span lang="EN-GB" style="font-family: Arial;">(IT Service Management)</span></span><br />
<span lang="EN-GB" style="font-family: Arial;">PRINCE2 </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span> <span lang="EN-GB" style="font-family: Arial;">(Projects in Controlled Environments) </span><br />
<span lang="EN-GB" style="font-family: Arial;">Agile Management Innovations </span><br />
<span lang="EN-GB" style="font-family: Arial;">Business Informatics - Diplom-Ingenieur.</span></div>
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<span lang="FR" style="font-family: Arial;">Informatikmanagement - Mag. rer. soc. oec</span> </div>
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<span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: Arial;">rer. soc. oec</span></div>
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<span lang="FR" style="font-family: Arial;">Social Science - DEUG</span></div>
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<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><br />There are still many things need to be done, whatever the goals (MDGs Vs. SDGs) are, they require a good social support mechanism to support them. The government may could be changed, but only with good social support mechanism, it is possible to have a sustainable development of our society. <br />
<br />Whatever the sustainable development politics and strategies would be or would be adopted, we have reached a sustainable development era where there is a need of suitable social mechanism support worldwide to connect a global audience to necessary resources while providing a system to translate these goals, data, information and knowledge into sustainable local best practices.<br />
<br />So we are calling on interested parties from all backgrounds who can support, bring creativity, dedication, experience and talent to this program, to assist the hard work of development organizations, local governments, donors, foundations, ONGs, private sectors, for the worth management of, and worth investment in the social, economic and environmental well-being of our lovely planet. <br />
<br />
A presentation
about our <a href="http://www.developmentaidsupport.org/" target="_blank">program</a> can be </span><a href="http://www.developmentaidsupport.org/overview-presentation" target="_blank"><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">downloaded here</span></span></a><span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">. The struggles and upheavals around the
world have highlighted the lack of sufficient knowledge and a Global Services
Support for supporting local people, local governments as well as the workers
who work in sustainable and worth-living integrated development. The facts are
showing that the access to the data, information, knowledge and development
resources even technologies and money are not enough to guarantee Sustainable
Development Goals (SDGs) as long as there is no suitable social mechanism into
place to support worldwide the target audiences to translate these Goals, data,
information and knowledge into sustainable local best practices. There are
still many things need to be done, whatever the goals (MDGs Vs. SDGs) are, they
require a good social support mechanism to support them. Even the government
may could be changed, but only with good social support mechanism, it is
possible to have a sustainable development of our society.</span></div>
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<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Research shows
that there is also a lack of connection between local environments that do not
record and monitor the </span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><a href="http://www.un.org/millenniumgoals" target="_blank"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">Millennium Development Goals (MDGs)</span></a></span><span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"> that were addressed at the UN (2000).
Knowledge must be developed and supported continuously for the purposes of
survival and successes of our current and future generations. The platform Knowledge
for Development without Borders initiative is a Global Services Support
worldwide for </span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><a href="http://sustainabledevelopment.un.org/index.php?menu=1300" target="_blank"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">Sustainable Development Goals (SDGs)</span></a></span><span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"> through the promotion of simple and good
practices of the Millennium Development Goals(MDGs) to reach </span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><a href="http://www.pelicanweb.org/solisustv08n03page8.html" target="_blank"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">sustainable, worth-living integrated
development</span></a></span><span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">.</span></div>
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<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">"Knowledge
for Development without Borders" will provide support for data collection,
accurate information dispersion and knowledge sharing system which consequently
will be able to better monitor the sustainability through its knowledge
accumulation. It is believed that we need to achieve higher levels of
consciousness and address them through the local environment such way that we
will see positive results at </span><span style="font-size: 10pt; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><a href="http://www.opengovpartnership.org/" target="_blank"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">Open Government Partnership (OPG's)</span></a></span><span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"> and non OPG's levels.</span></div>
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<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Given that
people do not have the tools or the system where the data, information and knowledge can be collected, the
weak link will be closed now through the "Knowledge for Development
without Borders" organization. "Knowledge for Development without
Borders" is a non-profit international and interdisciplinary organization,
multi-stakeholder, that supports the implementation of the Millennium
Development Goals (MDGs). The organization has an open global platform for
development, networking, to pursue, monitor, track and support worldwide the
Millennium Development Goals (MDGs) by providing real time knowledge and
information based on the goals established by the MDGs. </span></div>
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<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">The intend is
to engage people from all backgrounds and create that system which represents
the new OGP (Open Government Partnership). The mission of
"Platform of Knowledge for Development Without Borders" hubs will detail on which
activities must be carried out according to seven regions: Asia, Africa, North
America, South America, Antarctica, Europe, and Australia. Each zone's research
specialists will <b>pursue, observe, monitor and report</b> any issues on
social and environmental well-being worldwide wherever people and other beings
are living. Their daily pursuing, watching and monitoring efforts are a
prerequisite for tracking and responding well to the world´s most difficult
development challenges.</span></div>
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<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Right data,
information and knowledge monitored and reported (<b><i>live and right data,
information and knowledge acquisition and dissemination of decision analytics
at the right time for Development Organizations, NGOs, Foundations, Governments
Agencies, Donors, Charity, Organizations, Private and Public institutions</i></b>)
will become integrated into the UN database and Open Databases, that will be
used by Open Government Partnership's and non-OPG's in future decisions
regarding sustainability and development that will impact the life of our
generation and the future of our children. <span style="color: black;"> </span></span><br />
<br />
<b><span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="color: black;">Why do we
think that a new program like Knowledge for Development Without Borders is so
important?</span></span></b></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">We believe
that there is a mass of population in the world without access to information
and proper knowledge about the benefits of the Millennium Development Goals
(MDGs). We believe that there is not enough awareness about the Millennium
Development Goals (MDGs) and their purpose. We believe that developmental organizations,
community practices, NGOs, public and private institutions, government as
Millennium Development Goals (MDGs) have to reflect the condition of all people
classes (Rich and Poor) worldwide.</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">We have all
witnessed or been part of the failure of some Millennium Development (MDGs)
Goals to achieve their assigned objectives. We believe that knowledge for
development needs to be transmitted free of any costs, equally across the
world, for the benefit of mankind and life . Due to the lack to access the
database that has accurate information and knowledge, the decision makers
require years to intervene. A knowledge database daily report system on the
ground closes the existing gap. Our organization will have the ears and eyes on
the grounds, wherever and worldwide. UN, all development agencies, NGOs,
private and public institutions, local and central governments etc. must
receive accurate information, knowledge and feedback in real time for better
decision making and timely intervention.</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<b><span lang="EN-AU" style="color: black; font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">What
we want to do?</span></b></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">We inform
worldwide population about meaning and benefits of MDGs. We motivate and engage
worldwide population with the best practices of MDGs. We provide accurate,
live, real time information and knowledge as well as Service Support worldwide
24x7 regarding achievement, monitoring and maintenance of the MDGs. We complete
the ongoing efforts and work with all international, local development
organizations, development agencies, foundations, governments, private and
public institutions. We assist Development Organizations, NGOs, Foundations,
local governments, donators, charity organizations, private and public
institutions etc. to update on real time their aid and open databases for
decision making and intervention as we have ears and eyes on the grounds,
wherever and worldwide.</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Our
organization teams, mobilize and engage all people without making any
distinction from around the world, and consider everybody as part of one family
for the good purpose, achievement, monitoring and maintenance of the Millennium
Development Goals (MDGs) - which is our social and environmental well-being of
our lovely planet. We mobilize local communities, communities' practices, local
governments, remotes areas, villages etc. to engage and contribute to the
achievement and maintenance of the Millennium Development Goals (MDGs) while
not neglecting to help them to access the minimum sociocultural infrastructure
that guarantees the human existence requirements.</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">We are
focusing on exploring simple, practical, viable and dynamic solutions, as we
have ears and eyes about informing, engaging, mobilizing and working hand in
hand with local people in each corner of the world for the achievement and
maintenance of the Millennium Development Goals (MDGs). We are dynamic as we
are working hand in hand with local communities, communities' practices, local
governments and development agencies to sounding an alarm and inform on social
and environmental issues that could handicap the achievement and maintenance of
the Millennium Development Goals (MDGs). We understand that diseases, poverty,
social inequity, and violence etc. do not need passports or clearance to cross
borders and agencies.</span><br />
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">We are looking
worldwide for honest volunteers, colleagues, friends, institutions, partners,
universities, governments, foundations, privates, publics, NGOs, donors,
individuals etc. to help us to develop this new program to assist development
organizations and local governments for the worth management of the social and
environmental well-being of our lovely planet.</span><br />
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"></span><br />
<div class="MsoNormal">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><b>So we are assisting
development organizations, NGOs, local populations, and local governments as
well as the private sector for the worth management of, and the worth
investment in the social, economic and environmental well-being of our lovely
planet</b>.</span><span lang="EN-AU" style="mso-ansi-language: EN-AU;"></span></span></div>
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"> </span><br />
<div class="MsoNoSpacing" style="text-align: justify;">
</div>
<b><span lang="EN-AU" style="color: black; font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">References</span></b><br />
<br />
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<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">The platform
of Knowledge for Development Without borders </span><span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">24x7 Global Social
Services support for Sustainable Development Goals (SDGs) through the promotion
of simple and good practices of the Millennium Development Goals (MDGs) to
reach sustainable, worth-living integrated development. Data, information and
knowledge acquisition and dissemination of decision analytics for Development
Organizations, NGOs, Foundations, Governments Agencies, Donors, Charity,
Organizations, Private and Public institutions.</span></div>
<div class="MsoNoSpacing">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">URL: <a href="http://www.knowledgefordevelopmentwithoutborders.org/">http://www.knowledgefordevelopmentwithoutborders.org</a><a href="http://www.developmentaidsupport.org/"></a> </span></div>
<div class="MsoNoSpacing">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"></span><br />
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">Why I think
about the design of Global Social Services Support to achieve long-term
Sustainable Development Goals (SDGs) through Simple and Good Practices of the
MDGs?</span></div>
<div class="MsoNoSpacing">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">URL: <a href="http://amouzoubedi.blogspot.co.at/2014/02/why-i-support-design-of-global-services.html">http://amouzoubedi.blogspot.co.at/2014/02/why-i-support-design-of-global-services.html</a></span></div>
<div class="MsoNoSpacing">
<br /></div>
<div class="MsoNoSpacing">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">World
Sustainable Building: Knowledge for Development Without Borders, an alternative
of a non-profit organization that supports Development Institutions to
translate development´s researches and decisions into the right local
practices, to track and monitor on real time the world´s most complex
development challenges.</span></div>
<div class="MsoNoSpacing">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">URL:</span><span lang="EN-AU" style="mso-ansi-language: EN-AU;"> </span><span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html">http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html</a></span></div>
<div class="MsoNoSpacing">
<br /></div>
<div class="MsoNoSpacing">
<span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">My papers as
well as my books<span style="mso-spacerun: yes;"> </span>focused on information
management systems, knowledge management and transfer,<span style="mso-spacerun: yes;"> </span>knowledge exchanges, international
cooperation, international commerce, cybercrime, local socio-cultural
infrastructures for development, underdevelopment, effective development aid,
South-South, North-south development, climate change, governance,
public-private partnership and private sector development, communities
development strategies, effective development programme evaluation and
innovative sustainable development<span style="mso-spacerun: yes;">
</span>processes are available on online bookshop Morebooks, Amazon,
Universities libraries etc. And can be found in the table below. </span></div>
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-ascii-theme-font: minor-latin; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">URL:
<a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html">http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html</a></span></div>
DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com0tag:blogger.com,1999:blog-5733734842582254876.post-44279091324518403692014-02-16T05:39:00.000-08:002014-10-29T00:34:58.915-07:00Why I think about the design of Global Social Services Support to achieve long-term Sustainable Development Goals (SDGs) through Simple and Good Practices of the MDGs?<div style="text-align: justify;">
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<span lang="EN-GB" style="font-family: Arial;">ITIL </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span><span lang="EN-GB" style="font-family: Arial;">V3 </span><span lang="EN-GB" style="font-family: "Arial", "sans-serif";"><span lang="EN-GB" style="font-family: Arial;">(IT Service Management)</span></span><br />
<span lang="EN-GB" style="font-family: Arial;">PRINCE2 </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span> <span lang="EN-GB" style="font-family: Arial;">(Projects in Controlled Environments) </span><br />
<span lang="EN-GB" style="font-family: Arial;">Agile Management Innovations </span><br />
<span lang="EN-GB" style="font-family: Arial;">Business Informatics - Diplom-Ingenieur.</span></div>
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<span lang="FR" style="font-family: Arial;">Informatikmanagement - Mag. rer. soc. oec</span> </div>
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<span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: Arial;">rer. soc. oec</span></div>
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<span lang="FR" style="font-family: Arial;">Social Science - DEUG</span></div>
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<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">There are still many things need to be done, whatever
the goals </span></span><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">(<b>MDGs Vs. SDGs</b>) </span></span> are, they require a good <a href="http://www.knowledgefordevelopmentwithoutborders.org/" target="_blank"><b><i>social Development Aid </i></b><b><i>support mechanism</i></b></a> to support them. The
government may could be changed, but only with good social support mechanism, it
is possible to have a sustainable development of our society. </span></span></div>
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<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Whatever the sustainable development politics
and strategies would be or would be adopted, w</span><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">e have reached a sustainable development era
where there is a need of suitable social mechanism support worldwide to connect
a global audience to necessary resources while providing a system to translate
these goals, data, information and knowledge into sustainable local best
practices.</span></span></span></div>
<br />
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<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">
</span></span>
<br />
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<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">Visit: <a href="http://www.knowledgefordevelopmentwithoutborders.org/" target="_blank">http://www.developmentaidsupport.org</a></span></span></span></div>
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<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
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<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The world is interconnected. And we agreed all that if something is wrong away over there (poorest of poor people have trouble meeting basic needs) it will affect others parts of the world and societies (example of the <a href="http://amouzoubedi.blogspot.co.at/2013/11/rethinking-sustainable-development.html" target="_blank">Lampedusa disaster</a> - example of <a href="http://www.youtube.com/watch?v=6gx24-cWFNw" target="_blank">Spain´s illegal immigration</a> etc).</span></span><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br />The challenge is a group of populations with an empty Stomach, a group of populations in "survival mode", a group of populations with false information, and a group of individuals who focused their interests only in "money" and "<a href="http://blog.nationmultimedia.com/print.php?id=1013" target="_blank">greedy business</a>" could not take care right about the United Nation's Millennium Development Goals, the worth management of the social and environmental well-being of our lovely planet. </span></span><br />
<br />
<br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">It will be difficult to them to care right about the Sustainable development goals (SDGs) through the promotion of simple and good practices of the Millennium Development Goals (MDGs) to reach sustainable, worth-living integrated development. On the papers and in the marketing this would work fine. </span></span><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">But to translate these Goals into the local right practices would be difficult. </span></span></span><br />
<br />
<br />
<br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgDzHlBL6SvNs4RN6_2fmIZbgTfoYs_zvXiCNEfjWthFvp60-NwVCkEWDRERvhUhYTAVADPqaJxOpUrVozOClX69dqB1TeqCbGdPPp7JWJ8xTXH7XGGvBlF6n5jpzBH6Ba_Q1Hf4oCYu_g/s1600/dev.JPG" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgDzHlBL6SvNs4RN6_2fmIZbgTfoYs_zvXiCNEfjWthFvp60-NwVCkEWDRERvhUhYTAVADPqaJxOpUrVozOClX69dqB1TeqCbGdPPp7JWJ8xTXH7XGGvBlF6n5jpzBH6Ba_Q1Hf4oCYu_g/s1600/dev.JPG" height="150" width="400" /></a> </span></span></span><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span> </span></span><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></span><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The facts are showing that the access to the data, information, knowledge and development resources even technology and money are not enough to guarantee Sustainable Development Goals (SDGs) as long as there is no suitable social mechanism into place to support worldwide the target audiences to translate these Goals, data, information and knowledge into sustainable local best practices. The United Nation's Millennium Development Goals are still having resistance because of the lack of the right Social Services Support worldwide.</span></span><br />
<br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">We need a social mechanism support that informs, supports, engages, and mobilizes poor, rich, business, religion, literate, illiterate, local people and local governments to put right or to translate the SDGs through the MDGs practices into the right local practices worldwide. We are working hard to design this social mechanism </span></span><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">support worldwide </span></span>(The Global Social Services Support to SDGs). </span></span><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></span><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The platform of Knowledge for development without borders:</span></span><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span> </span><br />
<b><i><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">24x7
Social Services support for Sustainable Development Goals (SDGs) through the
promotion of simple and good practices of the Millennium Development
Goals(MDGs) to reach sustainable, worth-living integrated development.
Data, information and knowledge acquisition and dissemination of
decision analytics for Development Organizations, NGOs, Foundations,
Governments Agencies, Donors, Charity, Organizations, Private and Public
institutions.</span></i></b><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br />Visit our homepage:<span style="font-family: Calibri;"> <a href="http://www.knowledgefordevelopmentwithoutborders.org/">http://www.knowledgefordevelopmentwithoutborders.org</a></span><a href="http://www.developmentaidsupport.org/" target="_blank"></a></span></div>
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
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<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">We are looking worldwide for honest volunteers, colleagues, friends, institutions, partners, universities, governments, foundations, privates, publics, NGOs, donors, individuals etc. to help us to develop this new program to assist development organizations and local governments for the worth management of the social and environmental well-being of our lovely planet.</span> </span></div>
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<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">On my recent blog I have talked about the need of the design of <a href="http://www.knowledgefordevelopmentwithoutborders.org/" target="_blank">Global Services Support</a> to achieve long-term Sustainable Development Goals (SDGs)
through Simple and Good Practices of the </span></span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><a href="http://www.undp.org/content/undp/en/home/mdgoverview.html">Millennium
Development Goals (MDGs)</a></span>. I am blogging here to explain why such
initiative is so important to be adopted, and supported worldwide by development organizations,
individuals, universities, research institutions, sustainable development networking,
NGOs, development foundations, communities of practices, local/central <span style="mso-spacerun: yes;"></span>governments, private and public institutions.<br />
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<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-language: DE-AT;">
Setting Development Goals without <a href="http://www.knowledgefordevelopmentwithoutborders.org/" target="_blank"><b style="mso-bidi-font-weight: normal;">Services Support</b></a> </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-language: DE-AT;">is not enough to </span>reach the long-term Sustainable Development (social and environmental
well-being of our planet). </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: Calibri;">Even the access to the data, information, knowledge and
development resources are not enough to guarantee Sustainable Development Goals
(SDGs) </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">as long as there is <span style="mso-spacerun: yes;"> </span>no suitable mechanism
in place to support worldwide the target audiences to translate these data, information and
knowledge into sustainable good practices.</span><br />
<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"></span><br />
<br />
<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">In addition, the capacities of local governments are limited in resources to cover all the good practices of their Sustainable Development Goals (SDGs). <span lang="EN-US" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">Access to the money and information is not enough.
Even microfinance has shown it limits.<o:p></o:p></span></span><br />
<span style="font-size: small;">
</span></span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-language: DE-AT;">These are the realities we are facing for a long
time in the sustainable development Arena.</span><br />
<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;">
<span lang="EN-US" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">Sustainable Development is not only a process to
develop a specific country or continent. <span style="mso-spacerun: yes;"> </span>It is also about the promoting, the monitoring, the support and
the maintenance of the United Nation's Sustainable Development Goals.<o:p></o:p></span></span><br />
<span style="font-size: small;">
</span><br />
<span style="font-size: small;">Anyh</span>ow we do not need to point out anybody, any development
organizations, any universities, community practices, NGOs, public and private
institutions, government as Millennium Development Goals (MDGs) are applied to
all people (<b>Rich</b> and <b>Poor</b>) worldwide. We have all contributed or
been party to the failure of some Millennium Development (MDGs) Goals <span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-language: DE-AT;">to achieve their assigned
objectives.</span></span><br />
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<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Therefore, there is a big
need to design <a href="http://www.knowledgefordevelopmentwithoutborders.org/" target="_blank"><b style="mso-bidi-font-weight: normal;">Global Services Support</b></a>
to achieve long-term Sustainable Development Goals (SDGs) through Simple and
Good Practices of the MDGs.</span></div>
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<br /></div>
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<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;">We could not achieve Sustainable</span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">
Development Goals </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;">if all our target audiences
(<b>Rich</b> and <b>Poor</b>) do not know about the benefits of these goals. </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;">We could not achieve Sustainable</span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">
Development Goals </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;">if all our target audiences
(<b>Rich</b> and <b>Poor</b>) </span> do not know </span>how to put these
goals into practices. </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;">We could not achieve Sustainable</span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">
Development Goals </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;">if all our target audiences
(<b>Rich</b> and <b>Poor</b>) </span>do not know </span></span>how to maintain </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-style: italic; mso-bidi-font-weight: bold; mso-fareast-language: DE-AT;">these goals</span>. The </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"> transfer and the translation of </span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">available knowledge for development as well as local resources </span>into good local practices are
big challenge as that of making information accessible.</span></div>
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<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"> (See: <a href="http://amouzoubedi.blogspot.co.at/2013/09/we-are-lacking-of-right-delivery.html">We
are lacking of the right delivery process and not of practical knowledge for
development</a>).</span> The example of
“<i style="mso-bidi-font-style: normal;">Damberger's TED talk on water pumps --
three sequential projects that "forgot" the human infrastructure
needed for maintenance</i>” is a great example among other g<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">overnmental and public–private partnerships (PPPs) development projects</span>.<br />
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<br />
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Lisa examples are very appealing.<span class="text"> “ (...) my <i style="mso-bidi-font-style: normal;">former flat mate's project was HIV/AIDS
education in South Africa, but all she really did was distribute condoms and
teach people how to use them. Is this worthy? Sure. But as soon as her time was
over and she came back, there was no one there giving out free condoms. A
friend from grad school had previously been a PC volunteer working on a project
to provide a water pump to a village in Mali. As part of the project, they
sealed off the well that had previously been used and, unfortunately, the pump
ended up breaking down and no one locally knew how to fix it. So now the
villagers have to walk to the next closest village to gather water. And there
are many other, similar cases.</i></span><i style="mso-bidi-font-style: normal;"><br />
<br />
<span class="text">Perhaps my sample size is too small. I will also accept
criticism of selection bias. Fine. And your argument that the PC is not
supposed to be about development projects but about a cultural exchange is well
taken. However, in the context of development failures that add to the clichés
portrayed in the <a href="http://africasacountry.com/kenyas-first-mockumentary-takes-on-the-ngo-world" target="_blank">Kenyan mockumentary</a>, the Peace Corps does not engage in any
sort of monitoring and evaluation. So a well-meaning volunteer can go through
the training (which may or may not always be as good as yours seems to have
been, see also </span></i></span><span class="text"><i style="mso-bidi-font-style: normal;"><span style="font-size: 10pt; line-height: 107%;"><a href="http://www.linkedin.com/redirect?url=http%3A%2F%2Fwww%2Ewashingtonmonthly%2Ecom%2Fmagazine%2Fmarch_april_2012%2Ffeatures%2Fgood_news_first_bad_news_never035758%2Ephp%3Fpage%3Dall&urlhash=XKjr&_t=tracking_disc" target="blank"><span lang="EN-US" style="mso-ansi-language: EN-US;">http://www.washingtonmonthly.com/magazine/march_april_2012/features/good_news_first_bad_news_never035758.php?page=all</span></a></span></i></span><span class="text"><i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">) and spend a
year living abroad, doing a project and come home feeling good about himself.
Great. But no one goes back a year or five years later to see if the irrigation
system still works, if the water pump is being used, if the sanitation program
has decreased water borne disease in the area or if those children speak
English, or whatever the project was supposed to be. And without accurate and
unbiased M&E, how can any organization claim to be a success, or indeed a
failure</span></i></span><span class="text"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">? (...) “ [see detail <span style="mso-spacerun: yes;"> </span><a href="http://www.linkedin.com/groups/Are-development-NGOs-becoming-so-65094.S.5839442047295053828?view=&gid=65094&type=member&item=5839442047295053828&report.success=62WUlrnddR6bgwSqXhj6sMCTLzs-Mtpi3fLJWbNsWtuooxKwgTL8r5xsvgkbozKwEkXBakadko">LinkedIn</a>]</span></span></div>
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<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">The </span></span><span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">UN Chief Cites Syria
at Rwanda Genocide Commemoration: </span></span>"<i style="mso-bidi-font-style: normal;">The Rwandan genocide was an epic failure of
the international community to take action in the face of atrocity
crimes," said the U.N. Secretary General. We know more keenly than ever
that genocide is not a single event, but a process that evolves over
time." Noting that with "courage and political will, genocide can be
prevented," Ban, however, said that the killings in Syria continue. The
death toll is currently estimated at more than 140,000, with no sign of ending.
An estimated 800,000 people, the overwhelming majority of them ethnic Tutsis,
were killed in Rwanda's 1994 genocide "Our collective failure to prevent
atrocities in Syria over the past three years is a shameful indictment of the
international community," said Ban, also mentioning rising hatred against
migrants, Muslims and the Roma community in Europe</i>” [UN Chief Cites Syria
at Rwanda Genocide Commemoration, <a href="http://www.naharnet.com/stories/en/120578-u-n-chief-cites-syria-at-rwanda-genocide-commemoration">by
Naharnet Newsdesk</a>]</span></span></div>
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<br /></div>
<br /></div>
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<i><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-language: DE-AT;">My research shows that
there is a mass of populations in the world without access to the
information and the knowledge about the benefits of the Millennium Development
Goals (MDGs). There is a mass of populations in the world who do not know what
the Millennium Development Goals (MDGs) are and mean. There is a mass of
populations in the world who do not know how to put the Millennium
Development Goals (MDGs) into practices…</span></i><br />
<br />
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<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Earlier
Knowledge and information from the grounds are the world’s most important facts
to address and achieve the World´s most complex Development Challenges.</span></span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"> <span class="text">The challenges are If development practitioners, development
organizations, NGOs, private and public institution etc. could not get the real
time information, knowledge, the difficulties that they will encounter on the
target ground, how can they design development intervention to tackle on real
time all these phenomena of the poverty that are transforming in time and
space?</span></span></div>
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<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Having
eyes and ears everywhere to pursue and to watch poverty on the real time must
be a great opportunity and success to track and to respond well to the World´s
most complex Development Challenges.</span></span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
<br />
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</div>
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<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"> These examples let me think about a pragmatic action, the design of a <a href="http://www.knowledgefordevelopmentwithoutborders.org/" target="_blank">Knowledg</a><span class="text"><a href="http://www.developmentaidsupport.org/" target="_blank">e for Development Without Boarders’ platform</a>. The Knowledge for
Development without Boarders’ initiative is a Global Services Support worldwide
for Sustainable Development Goals (SDGs) through the promotion of simple and
good practices of the Millennium Development Goals (MDGs) to reach Sustainable,
worth-living integrated development. </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">The
initiative explores simple practical, viable and dynamic solutions, as we have
ears and eyes on daily basis about informing, engaging, mobilizing and
working hands in hands with local people in each corner worldwide for the
achievement and the maintenance of the Millennium Development Goals (MDGs)
to<span style="mso-spacerun: yes;"> </span>reach </span></span><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">long-term
Sustainable Development Goals (SDGs), Sustainable, worth-living integrated
development.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Furthermore,
<span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span>a
pragmatic action like Knowledge for Development without Borders will close
temporary and on long-term the lack of the access in real time to communication
infrastructures as well as the lack of the access to accurate information
and knowledge on the grounds for worth development project and programme
evaluation, decision making and intervention as we have ears and eyes on daily
basis on the grounds; as we are working hands–in-hands with local communities wherever
and worldwide. </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">So
UN, all development agencies, NGOs, private and public institutions, local and
central governments interested in must receive accurate information, knowledge
and feedback in real time for better decision making and intervention.</span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">For
more<span style="mso-spacerun: yes;"> </span>information on this initiative please
visit the detail proposal: </span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">World Sustainable Building: Knowledge for
Development Without Borders, an alternative of a non-profit organization that
supports Development Institutions for tracking and monitoring on real time the
world´s most complex development challenges?</span></span></div>
<div class="MsoNormal" style="text-align: justify;">
<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html">http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html</a></span></span> </span></span></div>
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<span class="text"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">MDG: Millennium Development Goals
(lead UNDP) targeted on 8 goals to be achieved in 2015.</span></span></div>
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2012) targeted to foster MDGs and SDGs. </span></span><span class="text"><span style="font-size: 10pt; line-height: 107%;"><a href="http://www.linkedin.com/redirect?url=http%3A%2F%2Fgeg%2Einformea%2Eorg%2Fabout&urlhash=Xga_&_t=tracking_disc" target="blank"><span lang="EN-US" style="mso-ansi-language: EN-US;">http://geg.informea.org/about</span></a></span></span><span class="text"><span style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"> </span></span><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><br />
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building up on the MDGs) </span></span><span class="text"><span style="font-size: 10pt; line-height: 107%;"><a href="http://www.linkedin.com/redirect?url=http%3A%2F%2Fsustainabledevelopment%2Eun%2Eorg%2Findex%2Ephp%3Fmenu%3D1300&urlhash=vbfh&_t=tracking_disc" target="blank"><span lang="EN-US" style="mso-ansi-language: EN-US;">http://sustainabledevelopment.un.org/index.php?menu=1300</span></a></span></span><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"></span></div>
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<span class="text"><span lang="EN-AU" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><span style="mso-spacerun: yes;">Amouzou Bedi, <a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html" target="_blank">Publications: Papers and Books</a></span></span></span></div>
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com0tag:blogger.com,1999:blog-5733734842582254876.post-39459744788175283622014-01-21T06:44:00.000-08:002014-01-27T03:31:08.143-08:00Framework Guide about Performance Indicators in Knowledge Management for Development<br />
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<span lang="EN-GB" style="font-family: Arial;">ITIL </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span><span lang="EN-GB" style="font-family: Arial;">V3 </span><span lang="EN-GB" style="font-family: "Arial", "sans-serif";"><span lang="EN-GB" style="font-family: Arial;">(IT Service Management)</span></span><br />
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<span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: Arial;">rer. soc. oec</span></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US;"><span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 11pt; mso-ansi-language: EN-AU; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span><br />
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<span lang="EN-AU" style="font-size: 11pt; mso-ansi-language: EN-AU; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span><br />
<span lang="EN-AU" style="font-size: 11pt; mso-ansi-language: EN-AU; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span><br />
<span lang="EN-AU" style="font-size: 11pt; mso-ansi-language: EN-AU; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><div style="text-align: justify;">
<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="font-size: small;"><span style="font-family: Times New Roman;">The advantages of the introduction of Knowledge for development in the
complex development sector are already well-known and well-stated. It is,
nevertheless, paradoxical that although the development community has embraced
with satisfaction most of the information technologies allowing the improvement
in the delivery of some development interventions, it seems like this has not
been mentioned when talking about Framework Guide Performance Indicators in Knowledge Management for Development.</span></span></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="font-size: small;"><span style="font-family: Times New Roman;"></span></span></span> </div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="font-size: small;"><span style="font-family: Times New Roman;">Taking the above issue
of concern, my work proposes an information model for knowledge for Development
based upon the use of key performance indicators (KPIs) in development sector. <o:p></o:p></span></span></span></div>
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<u1:p></u1:p>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><u2:p></u2:p><u2:p></u2:p><span style="font-size: small;"><span style="font-family: Times New Roman;">Based upon the use of framework methodological
guide about knowledge for management indicators and quality assurance
techniques in Knowledge for development this blog is proposing key performance
indicators centered approach that drives information flow at all levels of the
day-to-day process of delivering effective and managed development
intervention, toward information assessment and knowledge for development
discovery. <o:p></o:p></span></span></span></div>
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</span></span><br />
<span style="font-size: small;"><span style="font-family: Times New Roman;"><u1:p></u1:p><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">The proposed key performance indicators (KPIs)
are forming a complete set of metrics that enable the assessment of the
performance management and the evaluation of the delivery of any prepared
development interventions.</span></span></span></span><br /></div>
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<em>A successful Knowledge Package for Development should be carefully targeted towards its audience, with the right mixture of delivery, simplicity, elegance and sustainable communities’ development innovations through the right knowledge formats and the right socio cultural infrastructures</em>.</div>
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<span lang="EN-AU">Setting suitable Key Performance Indicators for measuring Knowledge Package for Development through participative and collaborative approaches including the target community is probably the best strategies of determining and delivering the right knowledge package format and its right socio cultural infrastructures. <o:p></o:p></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhAP0oPciGiPWqJUjsFh76kkWxv2OOlZZ60qaHMfUMZKAbFsp9FLgu61hpHy7KQyAUimnfkcvczhF-JcQOLKr8Z_CZic9fMoAKFIXThp74_8aU2ijQTwW28j_l6ph5AbF_5dO1bAcJ50MM/s1600/cog_icons_7-01_400_262.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhAP0oPciGiPWqJUjsFh76kkWxv2OOlZZ60qaHMfUMZKAbFsp9FLgu61hpHy7KQyAUimnfkcvczhF-JcQOLKr8Z_CZic9fMoAKFIXThp74_8aU2ijQTwW28j_l6ph5AbF_5dO1bAcJ50MM/s320/cog_icons_7-01_400_262.png" height="209" width="320" /></a></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;"><span style="font-family: Calibri;">This proposal of an
information model for knowledge for Development based upon the use of key
performance indicators (KPIs) in development sector can be found in the table
below<o:p></o:p></span></span></div>
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<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;"><tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td colspan="4" style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 464.4pt;" valign="top" width="619"><div class="MsoNoSpacing">
<b><span style="font-family: "Times New Roman","serif"; font-size: 10pt; mso-ansi-language: DE-AT;">Perfo<span style="letter-spacing: -0.05pt;">r</span>mance</span></b><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Availability of the right knowledge package.</span></b><span lang="EN-US" style="font-family: "Times New Roman","serif";"> This may base on the right infrastructures and the right format with respect of the actual environment</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 121.2pt;" valign="top" width="162"><div class="MsoNormal" style="line-height: 10pt; margin: 0.2pt 0cm 0cm; mso-line-height-rule: exactly; text-align: justify;">
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Accesses to</span></b><span lang="EN-US" style="font-family: "Times New Roman","serif";"> the right socio cultural knowledge infrastructures. Integrating and assimilating <span style="mso-spacerun: yes;"> </span>knowledge package to the corresponded environment </span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.7pt;" valign="top" width="153"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Arra<span style="letter-spacing: -0.05pt;">n</span>geme<span style="letter-spacing: -0.05pt;">n</span>t<span style="letter-spacing: 0.05pt;"> </span><span style="letter-spacing: -0.05pt;">an</span>d</span></b><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">classifica<span style="letter-spacing: -0.05pt;">t</span>ion<span style="letter-spacing: 0.05pt;"> </span>of kno<span style="letter-spacing: 0.1pt;">w</span><span style="letter-spacing: -0.05pt;">l</span><span style="letter-spacing: 0.05pt;">e</span><span style="letter-spacing: -0.05pt;">d</span>ge infrastructures</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span>K</span><span lang="EN-US" style="font-family: "Times New Roman","serif";">nowled<span style="letter-spacing: -0.05pt;">g</span>e may be </span><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">arranged<span style="letter-spacing: -0.05pt;"> </span>in<span style="letter-spacing: -0.05pt;"> </span>such<span style="letter-spacing: -0.05pt;"> </span>a<span style="letter-spacing: 0.05pt;"> </span><span style="letter-spacing: -0.1pt;">w</span><span style="letter-spacing: -0.05pt;">a</span>y that it f<span style="letter-spacing: -0.05pt;">a</span>ci<span style="letter-spacing: -0.05pt;">l</span>it<span style="letter-spacing: -0.05pt;">a</span>tes finding</span><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">the right knowledge infrastructure and its formats</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">application<span style="letter-spacing: 0.05pt;"> </span>of<span style="mso-spacerun: yes;"> </span>the kno<span style="letter-spacing: 0.1pt;">w</span><span style="letter-spacing: -0.05pt;">l</span><span style="letter-spacing: 0.05pt;">e</span><span style="letter-spacing: -0.05pt;">d</span>ge package</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">Package must be focused on its scope and objectives applied according to the knowledge package business case with respect of the community’ needs and community´s environment</span><span lang="EN-US"></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif";">awareness of evaluation of the knowledge package</span></b></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">Awareness of being evaluated may contribute to increase knowledge upgrading, communities collaboration and participation</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">baseline<span style="letter-spacing: 0.05pt;"> </span>for<span style="letter-spacing: 0.05pt;"> the knowledge package </span>m<span style="letter-spacing: -0.05pt;">a</span>turity</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">co<span style="letter-spacing: -0.05pt;">m</span>paring<span style="letter-spacing: 0.05pt;"> actual </span><span style="letter-spacing: -0.05pt;">r</span><span style="letter-spacing: 0.05pt;">e</span>sul<span style="letter-spacing: -0.05pt;">t</span>s<span style="letter-spacing: 0.05pt;"> </span>to<span style="letter-spacing: 0.05pt;"> </span>a previous<span style="letter-spacing: -0.05pt;">l</span>y knowledge package<span style="letter-spacing: 0.1pt;"> </span>s<span style="letter-spacing: -0.05pt;">e</span>t<span style="letter-spacing: 0.05pt;"> </span><span style="letter-spacing: -0.05pt;">ba</span>seline</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Access to the new knowledge</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">no barrier to access and to transfer <span style="mso-spacerun: yes;"> </span>the new knowledge package</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Format enabling crea<span style="letter-spacing: -0.05pt;">t</span>ive knowledge package</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">objectives of the knowledge package <span style="mso-spacerun: yes;"> </span>enable infrastructures for creative knowledge formats, <span style="mso-spacerun: yes;"> </span>support<span style="mso-spacerun: yes;"> </span>flexible the knowledge activities, <span style="mso-spacerun: yes;"> </span>knowledge sharing and transfer process</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">readabili<span style="letter-spacing: -0.05pt;">t</span>y</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">flexible and adaptable knowledge package to a target <span style="letter-spacing: -0.05pt;">community through collaboration and participation work</span></span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">usability</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">usable and available knowledge package to the target through right infrastructures and right format</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">re-u<span style="letter-spacing: -0.1pt;">s</span>e</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">reusable and transferable knowledge toward <span style="letter-spacing: -0.05pt;">target communities</span></span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">re-use knowledge package </span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">reusable and transferable knowledge package toward <span style="letter-spacing: -0.05pt;">target communities</span></span></div>
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<tr style="mso-yfti-irow: 4;"><td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 10.2pt; margin: 0cm -1pt 0cm 4.95pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span style="font-family: "Times New Roman","serif"; mso-ansi-language: DE-AT;">B<span style="letter-spacing: 0.05pt;">e</span>st p<span style="letter-spacing: 0.05pt;">r</span>a<span style="letter-spacing: 0.05pt;">c</span>tic<span style="letter-spacing: 0.05pt;">e</span>s</span></b><span lang="EN-US"></span></div>
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<b><span style="font-family: "Times New Roman","serif"; mso-ansi-language: DE-AT;">Knowledge effect</span></b><span lang="EN-US"></span></div>
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<b><span style="font-family: "Times New Roman","serif"; mso-ansi-language: DE-AT;">Individual <span style="letter-spacing: 0.05pt;">e</span>xp<span style="letter-spacing: 0.05pt;">er</span>i<span style="letter-spacing: 0.05pt;">e</span><span style="letter-spacing: -0.05pt;">n</span>ce</span></b><span lang="EN-US"></span></div>
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<b><span style="font-family: "Times New Roman","serif"; mso-ansi-language: DE-AT;">su<span style="letter-spacing: 0.05pt;">cce</span>ss sto<span style="letter-spacing: 0.05pt;">r</span>i<span style="letter-spacing: 0.05pt;">e</span>s</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">cooperation with</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">knowledge experts, knowledge organization <span style="mso-spacerun: yes;"> </span>and target communities during all the process to find the right knowledge infrastructure and the right format</span><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">Knowledge sharing culture,<span style="mso-spacerun: yes;"> </span>adoption evaluation process to see the positive <span style="mso-spacerun: yes;"> </span>progression of the knowledge effect</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.7pt;" valign="top" width="153"><div class="MsoNormal" style="line-height: 5pt; margin: 0.05pt 0cm 0cm; mso-line-height-rule: exactly; text-align: justify;">
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Communities <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span></span>satisfaction</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">t<span style="letter-spacing: -0.05pt;">h</span>e communities <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span></span>a<span style="letter-spacing: -0.05pt;">r</span>e s<span style="letter-spacing: 0.05pt;">a</span>tisf<span style="letter-spacing: -0.05pt;">ie</span>d with the knowledge package</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 5pt; margin: 0.05pt 0cm 0cm; mso-line-height-rule: exactly; text-align: justify;">
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Communities<span style="letter-spacing: 0.05pt;"> </span>s<span style="letter-spacing: -0.05pt;">u</span>cc<span style="letter-spacing: -0.05pt;">e</span>ss</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">knowledge sharing success among communities compared with previously</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">dist<span style="letter-spacing: 0.05pt;">r</span>ibution of kno<span style="letter-spacing: 0.1pt;">w</span><span style="letter-spacing: -0.05pt;">l</span><span style="letter-spacing: 0.05pt;">e</span><span style="letter-spacing: -0.05pt;">d</span>ge</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">easy<span style="letter-spacing: 0.05pt;"> </span><span style="letter-spacing: -0.05pt;">d</span>istr<span style="letter-spacing: -0.05pt;">i</span>bution of<span style="letter-spacing: 0.05pt;"> the </span>knowledge<span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span>package </span>within the target communities</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Format</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">Knowledge package available in different local knowledge format and supports the local knowledge potential and resources</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Social value </span></b></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;">positive ef</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: -0.05pt;">f</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;">e</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: -0.05pt;">c</span><span lang="EN-US" style="font-family: "Times New Roman","serif";">ts <span style="letter-spacing: 0.05pt;">of the </span>knowledge<span style="letter-spacing: 0.05pt;"> package </span>within<span style="letter-spacing: 0.05pt;"> </span>the target community increases visibil<span style="letter-spacing: -0.05pt;">it</span>y<span style="letter-spacing: 0.1pt;"> and </span><span style="letter-spacing: -0.05pt;"><span style="mso-spacerun: yes;"> </span></span>inc<span style="letter-spacing: -0.05pt;">r</span>eased communities social<span style="letter-spacing: 0.05pt;"> </span>val<span style="letter-spacing: -0.05pt;">u</span>e</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 10.3pt; margin: 0.05pt 9.75pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">effi<span style="letter-spacing: -0.05pt;">c</span>ien<span style="letter-spacing: -0.05pt;">c</span>y<span style="letter-spacing: 0.05pt;"> </span>&<span style="letter-spacing: 0.05pt;"> </span>vi<span style="letter-spacing: -0.1pt;">s</span>ibili<span style="letter-spacing: -0.05pt;">t</span>y within the target community </span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">knowledge package increases<span style="letter-spacing: 0.05pt;"> </span>the well-being of the target community </span><span lang="EN-US"></span></div>
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<tr style="mso-yfti-irow: 7;"><td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.95pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Knowledge produces satis<span style="letter-spacing: -0.05pt;">f</span>action</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: -0.1pt;">positive effect, positive social impact of the knowledge package </span><span lang="EN-US" style="font-family: "Times New Roman","serif";">co<span style="letter-spacing: -0.05pt;">m</span>pared<span style="letter-spacing: 0.05pt;"> </span>to<span style="letter-spacing: -0.05pt;"> </span>pr<span style="letter-spacing: -0.05pt;">e</span>vious<span style="letter-spacing: -0.05pt;"> </span>community´s life</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 121.2pt;" valign="top" width="162"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.9pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Knowledge expertise av<span style="letter-spacing: -0.05pt;">a</span>ilable</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">target community <span style="mso-spacerun: yes;"> </span>supports manages efficient the new<span style="mso-spacerun: yes;"> </span>knowledge<span style="letter-spacing: 0.05pt;"> package for the local sustainable development purpose</span></span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.7pt;" valign="top" width="153"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.9pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Local partici<span style="letter-spacing: -0.1pt;">p</span>ation</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;">local community are involved in the outline of the </span><span lang="EN-US" style="font-family: "Times New Roman","serif";"><span style="mso-spacerun: yes;"> </span>knowledge package business scope</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Knowledge package Innovation<span style="letter-spacing: 0.05pt;"> </span></span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">new knowledge package increases knowledge innovation<span style="letter-spacing: 0.05pt;"> within local communities </span></span><span lang="EN-US"></span></div>
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<tr style="mso-yfti-irow: 8;"><td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 5pt; margin: 0.05pt 0cm 0cm; mso-line-height-rule: exactly; text-align: justify;">
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Communities <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span></span>satisfaction</span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 4.95pt 3.8pt 0cm 4.95pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">incr<span style="letter-spacing: -0.05pt;">e</span><span style="letter-spacing: 0.05pt;">a</span>sing<span style="letter-spacing: 0.05pt;"> </span>s<span style="letter-spacing: -0.05pt;">a</span>tisf<span style="letter-spacing: -0.05pt;">a</span>ction within the target communities <span style="letter-spacing: -0.05pt;"><span style="mso-spacerun: yes;"> </span></span>situ<span style="letter-spacing: -0.05pt;">a</span>ti<span style="letter-spacing: -0.05pt;">o</span>n<span style="letter-spacing: 0.05pt;"> </span>due to fac<span style="letter-spacing: -0.05pt;">i</span>li<span style="letter-spacing: -0.05pt;">t</span>ated<span style="letter-spacing: -0.05pt;"> </span>information sharing</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 121.2pt;" valign="top" width="162"><div class="MsoNormal" style="line-height: 10.3pt; margin: 0.05pt 17.1pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">New kn<span style="letter-spacing: -0.05pt;">o</span><span style="letter-spacing: 0.1pt;">w</span>ledge package <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span></span>ac<span style="letter-spacing: -0.05pt;">ti</span>vity </span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">new knowledge package activities increase</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">K<span style="letter-spacing: -0.05pt;">no</span><span style="letter-spacing: 0.1pt;">w</span>le<span style="letter-spacing: -0.05pt;">d</span>ge<span style="mso-spacerun: yes;"> </span>package s<span style="letter-spacing: -0.05pt;">h</span>aring and transferring</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">kno<span style="letter-spacing: -0.1pt;">w</span>ledge package sharing and transferring per<span style="letter-spacing: -0.05pt;"> m</span>easure<span style="letter-spacing: -0.05pt;">m</span>ent inter<span style="letter-spacing: -0.05pt;">v</span>al increase</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">business case <span style="mso-spacerun: yes;"> </span></span></b></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;">knowledge package business case </span><span lang="EN-US" style="font-family: "Times New Roman","serif";"><span style="mso-spacerun: yes;"> </span>co<span style="letter-spacing: -0.05pt;">n</span>tributes to<span style="letter-spacing: 0.05pt;"> the local sustainable development </span>efforts<span style="letter-spacing: 0.05pt;"> </span></span><span lang="EN-US"></span></div>
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<b><span style="font-family: "Times New Roman","serif"; mso-ansi-language: DE-AT;">motivation<span style="letter-spacing: 0.05pt;"> </span></span></b><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 121.2pt;" valign="top" width="162"><div class="MsoNormal" style="line-height: 5pt; margin: 0.05pt 0cm 0cm; mso-line-height-rule: exactly; text-align: justify;">
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<b><span style="font-family: "Times New Roman","serif"; mso-ansi-language: DE-AT;">activities </span></b><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.7pt;" valign="top" width="153"><div class="MsoNormal" style="line-height: 10.3pt; margin: 0.05pt 24.65pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span style="font-family: "Times New Roman","serif"; mso-ansi-language: DE-AT;">n<span style="letter-spacing: 0.05pt;">e</span>t<span style="letter-spacing: 0.1pt;">w</span>o<span style="letter-spacing: 0.05pt;">r</span>king<span style="letter-spacing: -0.05pt;"> </span></span></b><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: normal; margin: 0cm -1pt 0cm 0cm; text-align: justify;">
<b><span style="font-family: "Times New Roman","serif"; mso-ansi-language: DE-AT;">management</span></b><span lang="EN-US"></span></div>
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<tr style="mso-yfti-irow: 10;"><td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: normal; margin: 4.85pt 10.15pt 0cm 4.95pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">u<span style="letter-spacing: -0.1pt;">s</span>eful<span style="letter-spacing: -0.05pt;">n</span><span style="letter-spacing: 0.05pt;">e</span>ss<span style="letter-spacing: 0.05pt;"> </span>of the<span style="letter-spacing: 0.05pt;"> </span>knowledge package contribution</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 121.2pt;" valign="top" width="162"><div class="MsoNormal" style="line-height: 10pt; margin: 0.05pt 0cm 0cm; mso-line-height-rule: exactly; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 17.85pt 0cm 4.85pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">U<span style="letter-spacing: -0.1pt;">s</span>eful<span style="letter-spacing: -0.05pt;">n</span><span style="letter-spacing: 0.05pt;">e</span>ss of <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span></span>k<span style="letter-spacing: -0.05pt;">n</span>owledge<span style="mso-spacerun: yes;"> </span>ac<span style="letter-spacing: -0.05pt;">t</span>ivi<span style="letter-spacing: -0.05pt;">ties</span> management</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.7pt;" valign="top" width="153"><div class="MsoNormal" style="line-height: normal; margin: 4.85pt 12.15pt 0cm 4.85pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">incr<span style="letter-spacing: -0.05pt;">e</span><span style="letter-spacing: 0.05pt;">a</span>sing<span style="letter-spacing: 0.05pt;"> </span>possi<span style="letter-spacing: -0.05pt;">b</span>ili<span style="letter-spacing: -0.05pt;">t</span>ies for<span style="letter-spacing: 0.05pt;"> </span>networking<span style="letter-spacing: -0.1pt;"> </span>with exter<span style="letter-spacing: -0.05pt;">n</span>al, internal <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span>knowledge </span><span style="letter-spacing: -0.05pt;">p</span><span style="letter-spacing: 0.05pt;">a</span>rt<span style="letter-spacing: -0.05pt;">n</span><span style="letter-spacing: 0.05pt;">e</span>rs and others communities and organization</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 10.05pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">increasing <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span></span>of</span><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 2.6pt 0cm 4.85pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";"><span style="mso-spacerun: yes;"> </span>Knowledge package sharing, pre<span style="letter-spacing: -0.05pt;">f</span><span style="letter-spacing: 0.05pt;">e</span>rably<span style="letter-spacing: 0.05pt;"> </span>an increase<span style="letter-spacing: 0.05pt;"> </span>d<span style="letter-spacing: -0.05pt;">u</span>e<span style="letter-spacing: 0.05pt;"> </span>to<span style="letter-spacing: -0.1pt;"> well </span>managed knowledge package</span><span lang="EN-US"></span></div>
</td></tr>
<tr style="mso-yfti-irow: 11;"><td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.95pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">profitabi<span style="letter-spacing: -0.05pt;">l</span>i<span style="letter-spacing: -0.05pt;">t</span>y</span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 10.15pt; margin: 0cm -1pt 0cm 4.95pt; mso-line-height-rule: exactly; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">new<span style="letter-spacing: 0.05pt;"> </span>knowledge <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span></span>gained from </span><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 10.2pt; margin: 0cm -1pt 0cm 4.95pt; mso-line-height-rule: exactly; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">knowledge<span style="letter-spacing: 0.05pt;"> package </span><span style="letter-spacing: -0.05pt;">b</span><span style="letter-spacing: 0.05pt;">a</span>se<span style="letter-spacing: -0.05pt;"> </span><span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span></span><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 10.3pt; margin: 0.2pt 3.6pt 0cm 4.95pt; mso-line-height-rule: exactly; text-align: justify;">
<br /></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 121.2pt;" valign="top" width="162"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">quality<span style="letter-spacing: 0.05pt;"> </span></span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 5pt; margin: 0.3pt 0cm 0cm; mso-line-height-rule: exactly; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: 97%; margin: 0cm 6.75pt 0cm 4.85pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">usefulness of<span style="letter-spacing: -0.05pt;"> </span>the knowledge<span style="letter-spacing: 0.05pt;"> format and infrastructures </span>fou<span style="letter-spacing: -0.05pt;">n</span>d,<span style="letter-spacing: 0.05pt;"> </span>possibi<span style="letter-spacing: -0.05pt;">l</span>ities<span style="letter-spacing: -0.05pt;"> </span>of re-use of the knowledge package</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.7pt;" valign="top" width="153"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.9pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Times New Roman","serif"; mso-ansi-language: EN-AU;"><span style="mso-spacerun: yes;"> </span>q<span style="letter-spacing: -0.1pt;">u</span>ery<span style="letter-spacing: 0.05pt;"> </span>g<span style="letter-spacing: -0.05pt;">u</span>i<span style="letter-spacing: -0.05pt;">d</span>a<span style="letter-spacing: -0.05pt;">n</span>ce</span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 5.5pt; margin: 0.3pt 0cm 0cm; mso-line-height-rule: exactly; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: 10.3pt; margin: 0cm 3.8pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; mso-ansi-language: EN-AU;">sufficient<span style="letter-spacing: 0.05pt;"> </span>instr<span style="letter-spacing: -0.05pt;">uc</span>tions and guidance<span style="letter-spacing: 0.05pt;"> </span>within <span style="letter-spacing: -0.1pt;">knowledge package. This enables quick knowledge sharing</span></span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.9pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">rela<span style="letter-spacing: -0.05pt;">t</span>io<span style="letter-spacing: -0.05pt;">n</span>s<span style="letter-spacing: -0.05pt;">h</span>i<span style="letter-spacing: -0.05pt;">p</span>s</span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 5pt; margin: 0.3pt 0cm 0cm; mso-line-height-rule: exactly; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: 97%; margin: 0cm 5.3pt 0cm 4.85pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">relationships establis<span style="letter-spacing: -0.05pt;">h</span><span style="letter-spacing: 0.05pt;">e</span>d<span style="letter-spacing: 0.05pt;"> </span>due<span style="letter-spacing: 0.05pt;"> </span>to knowledge<span style="letter-spacing: 0.05pt;"> </span><span style="letter-spacing: -0.1pt;">sharing, transferring</span><span style="letter-spacing: 0.05pt;"> </span>& networking</span><span lang="EN-US"></span></div>
</td></tr>
<tr style="mso-yfti-irow: 12;"><td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.95pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;">re</span></b><b><span lang="EN-US" style="font-family: "Times New Roman","serif";">sponse<span style="letter-spacing: 0.05pt;"> </span>time</span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 10.15pt; margin: 0cm -1pt 0cm 4.95pt; mso-line-height-rule: exactly; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">real res<span style="letter-spacing: -0.05pt;">p</span>onse</span><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 10.3pt; margin: 0.2pt 6pt 0cm 4.95pt; mso-line-height-rule: exactly; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">ti<span style="letter-spacing: -0.05pt;">m</span>es<span style="letter-spacing: 0.05pt;"> </span>of<span style="letter-spacing: 0.05pt;"> </span>finding<span style="letter-spacing: -0.05pt;"> </span>info<span style="letter-spacing: -0.05pt;">rm</span>ation due to the knowledge format and its infrastructures</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 121.2pt;" valign="top" width="162"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;">re</span></b><b><span lang="EN-US" style="font-family: "Times New Roman","serif";">tu<span style="letter-spacing: 0.05pt;">r</span>n on inv<span style="letter-spacing: 0.05pt;">e</span><span style="letter-spacing: -0.1pt;">s</span>tm<span style="letter-spacing: 0.05pt;">e</span>nts</span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm -1pt 0cm 4.85pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">knowledge <span style="mso-spacerun: yes;"> </span>package business case represents value of money </span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.7pt;" valign="top" width="153"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;">scope re</span></b><b><span lang="EN-US" style="font-family: "Times New Roman","serif";">-use</span></b><span lang="EN-US"> </span></div>
<div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">reuse of new knowledge package scopes among other communities </span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">R<span style="letter-spacing: 0.05pt;">e</span>v<span style="letter-spacing: 0.05pt;">e</span>nue<span style="letter-spacing: 0.05pt;"> </span>gain<span style="letter-spacing: 0.05pt;">e</span><span style="letter-spacing: -0.1pt;">d</span>/sav<span style="letter-spacing: 0.05pt;">e</span>d</span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 10.15pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">revenue<span style="letter-spacing: 0.05pt;"> </span>gained<span style="letter-spacing: -0.1pt;"> </span>due<span style="letter-spacing: 0.05pt;"> </span>to the right knowledge package business case </span><span lang="EN-US"></span></div>
</td></tr>
<tr style="mso-yfti-irow: 13;"><td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 5pt; margin: 0.05pt 0cm 0cm; mso-line-height-rule: exactly;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm -1pt 0cm 4.95pt;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">sharing<span style="letter-spacing: 0.05pt;"> </span></span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 4.95pt 9.85pt 0cm 4.95pt;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">knowledge sharing<span style="letter-spacing: 0.05pt;"> </span>incr<span style="letter-spacing: -0.05pt;">e</span><span style="letter-spacing: 0.05pt;">a</span>s<span style="letter-spacing: 0.05pt;">es</span> amount<span style="letter-spacing: 0.05pt;"> </span>communities and regions</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 121.2pt;" valign="top" width="162"><div class="MsoNormal" style="line-height: 5pt; margin: 0.05pt 0cm 0cm; mso-line-height-rule: exactly;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm -1pt 0cm 4.9pt;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">support<span style="letter-spacing: 0.05pt;"> </span>ratings</span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 10pt; margin-bottom: 0cm; mso-line-height-rule: exactly;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 24.85pt 0cm 4.85pt;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">identification of the<span style="letter-spacing: 0.05pt;"> <span style="mso-spacerun: yes;"> </span>knowledge package sharing, transferring <span style="mso-spacerun: yes;"> </span>and </span>supp<span style="letter-spacing: -0.05pt;">o</span>rt and update function<span style="letter-spacing: -0.05pt;"> </span>ratings</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.7pt;" valign="top" width="153"><div class="MsoNormal" style="line-height: 10.3pt; margin: 0.05pt 40.1pt 0cm 4.85pt; mso-line-height-rule: exactly;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">support<span style="letter-spacing: 0.05pt;"> </span>from management</span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 9.5pt; margin: 0.5pt 0cm 0cm; mso-line-height-rule: exactly;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 8.65pt 0cm 4.85pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;">knowledge package </span><span lang="EN-US" style="font-family: "Times New Roman","serif";">suppo<span style="letter-spacing: -0.05pt;">r</span>ting and upgrading <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span></span>from knowledge management<span style="letter-spacing: 0.05pt;"> </span></span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 10.3pt; margin: 0.05pt 23.15pt 0cm 4.85pt; mso-line-height-rule: exactly;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Su<span style="letter-spacing: 0.05pt;">p</span>po<span style="letter-spacing: 0.05pt;">r</span>t<span style="letter-spacing: 0.05pt;"> </span>in<span style="letter-spacing: 0.05pt;">c</span>idents </span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 5pt; margin: 0.15pt 0cm 0cm; mso-line-height-rule: exactly;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 20.9pt 0cm 4.85pt;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;">Supporting <span style="mso-spacerun: yes;"> </span>knowledge change, update coming from the use of the knowledge package in actual environment</span><span lang="EN-US"></span></div>
</td></tr>
<tr style="mso-yfti-irow: 14; mso-yfti-lastrow: yes;"><td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.25pt;" valign="top" width="152"><div class="MsoNormal" style="line-height: 5pt; margin: 0.05pt 0cm 0cm; mso-line-height-rule: exactly;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm -1pt 0cm 4.95pt;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">Defect</span></b></div>
<div class="MsoNormal" style="line-height: normal; margin: 4.95pt 8.05pt 0cm 4.95pt;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">problem sub<span style="letter-spacing: -0.05pt;">m</span>itted due to the operationalization<span style="mso-spacerun: yes;"> </span>of the knowledge<span style="letter-spacing: 0.05pt;"> </span><span style="letter-spacing: -0.1pt;">package</span></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 121.2pt;" valign="top" width="162"><div class="MsoNormal" style="line-height: 10.25pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">time, money</span></b><span lang="EN-US"></span></div>
<div class="MsoNormal" style="line-height: 10.3pt; margin: 0cm -1pt 0cm 4.85pt; mso-line-height-rule: exactly;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">&p<span style="letter-spacing: 0.05pt;">er</span>sonn<span style="letter-spacing: 0.05pt;">e</span>l time<span style="letter-spacing: 0.05pt;"> </span>s</span></b><span lang="EN-US"></span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 5.05pt 0cm 4.85pt;">
<span lang="EN-US" style="font-family: "Times New Roman","serif";">Savings resources <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span></span>due to<span style="letter-spacing: 0.05pt;"> well </span><span style="letter-spacing: -0.1pt;">m</span><span style="letter-spacing: 0.05pt;">a</span>naged knowledge package through the right format and the infrastructures</span><span lang="EN-US"></span></div>
</td><td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 114.7pt;" valign="top" width="153"><div class="MsoNormal" style="line-height: 10.3pt; margin: 0.05pt 5.55pt 0cm 4.85pt; mso-line-height-rule: exactly;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">time<span style="letter-spacing: 0.05pt;"> </span>to<span style="letter-spacing: -0.05pt;"> </span>meet communities <span style="letter-spacing: -0.05pt;">n</span><span style="letter-spacing: 0.05pt;">ee</span><span style="letter-spacing: -0.05pt;">d</span>s</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; letter-spacing: 0.05pt;">communities </span><span lang="EN-US" style="font-family: "Times New Roman","serif";"><span style="mso-spacerun: yes;"> </span>are quickly satisfied<span style="letter-spacing: -0.05pt;"> </span>with the knowledge package <span style="letter-spacing: 0.05pt;"><span style="mso-spacerun: yes;"> </span></span>so<span style="letter-spacing: -0.05pt;">l</span>ution</span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Times New Roman","serif";">usability</span></b><span lang="EN-US"></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif";">useful of the knowledge package and<span style="letter-spacing: 0.05pt;"> the impacts on the well-being of the target communities </span></span><span lang="EN-US"></span></div>
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<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 20pt;">Conclusion </span></b></div>
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<span lang="EN-US">Using key performance indicators to measure the performance knowledge package helps to identify potential problems. When measuring knowledge package activities it is important to take action based on the local knowledge resources and potential we are identifying and gaining.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">We need a knowledge package scope to ensure that we take action based on what our key performance indicators are telling us. We also need to continually assess the usefulness of the key performance indicators we are using as the knowledge package may be updated on a regular basis. The key performance indicators may vary from development area to developement area. If a key performance indicator is no longer useful we must stop use this one. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">No knowledge package business case remains static. It may change with the time and this with the development of the target community. So the knowledge consumer environment is always changing and we need to change the knowledge package with its actual develpment environmemt. The use of key performance indicators helps us to manage correct this change and to stay efficiency in front.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Setting suitable Key Performance Indicators for measuring knowledge package for development must be driven by the target community. Collaboration and participation are probably the best processes to use. And Assessing regular feedback from the target community is probably the best way of determining whether the Knowledge package stays useful or not. </span></div>
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<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 20pt;">References</span></b></div>
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[<span lang="EN-US" style="mso-ansi-language: EN-US;">Amouzou Bedi] <a href="http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">Knowledge Package for Development </span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL: http://amouzoubedi.blogspot.co.at/2012_10_01_archive.html</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Amouzou Bedi] Creating decentralized knowledge management and transfer culture for development</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL: <a href="http://amouzoubedi.blogspot.co.at/2012_09_01_archive.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2012_09_01_archive.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Amouzou Bedi] La coopération agile au développement, book french édition</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL:<a href="http://amouzoubedi.blogspot.co.at/2011/09/la-cooperation-agile-au-developpement.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2011/09/la-cooperation-agile-au-developpement.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Amouzou, Bedi] La vie privée et sociale des plus pauvres: indicatrices pertinentes dans les processus d´évaluation des projets de développement (publication en cours)</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL: <a href="http://amouzoubedi.blogspot.co.at/2011_05_01_archive.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2011_05_01_archive.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Prince2, URL] Prince2</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL: <a href="http://www.prince2.ch/"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://www.prince2.ch</span></a></span><br />
[Intellectual, URL] Photos<br />
URL: http://www.intellectualventures.com/index.php/about/invention-marketplace</div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[ZEWO, URL] Logical Framework Approach</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL: <a href="http://impact.zewo.ch/en/impact"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://impact.zewo.ch/en/impact</span></a></span></div>
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<span lang="EN-US"><span style="color: windowtext; text-decoration: none;">[KIRCHE20, URL]Social-media Strategie<br />URL: http://kirche20.at</span></span><br />
<span lang="EN-US"><span style="color: windowtext; text-decoration: none;">[BOWDOIN, URL]http://www.bowdoin.edu/<br />URL: http://www.bowdoin.edu/news/archives/1bowdoincampus/006995.shtml<br />[ArbreApalabre, URL] Arbre a palabres<br />URL: http://www.salondessolidarites.org/visitez/programme/arbre-a-palabres</span></span><br />
<span lang="EN-US"><span style="color: windowtext; text-decoration: none;">[WERBEAG, URL] Suchmaschine<br />URL: http://www.werbeage.at/suchmaschinenoptimierung.htm </span></span><br />
<span lang="EN-US"><span style="color: windowtext; text-decoration: none;">[MYnextBrain, URL] Learning from experience</span></span></div>
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URL: http://mynextbrain.com/blog/wp-content/uploads/2010/03/LFE2.gif</div>
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[SOCIAL MEDIAL, URL] web-2<br />
URL <a href="http://gedankenstrich.org/2011/02/neuere-studien-zu-social-media-und-web-20/">http://gedankenstrich.org/2011/02/neuere-studien-zu-social-media-und-web-20/</a></div>
DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com1tag:blogger.com,1999:blog-5733734842582254876.post-20456970644073690142014-01-19T04:35:00.000-08:002015-09-05T05:34:23.037-07:00World Sustainable Building: Knowledge for Development Without Borders, an alternative of a non-profit organization that supports Development Institutions to translate development´s researches and decisions into the right local practices, to track and monitor on real time the world´s most complex development challenges.<br />
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">ITIL ®V3 (IT Service Management) </span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">PRINCE2 ® (Projects in Controlled Environments)</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Expertise in Agile Management Innovations </span></div>
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<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"></span></span></span></span><br />
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<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"></span></span></span></span><br />
<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"></span></span></span></span><br />
<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">There are still many things need to be done, whatever the goals </span></span><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">(<b>MDGs Vs. SDGs</b>) </span></span> are, they require a good social <a href="http://capacity4dev.ec.europa.eu/aid-support/" target="_blank">support mechanism </a>to support them. The government may could be changed, but only with good social support mechanism, it is possible to have a sustainable development of our society. </span></span></span></span></div>
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<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Whatever the sustainable development politics and strategies would be or would be adopted, w</span><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">e have reached a sustainable development era where there is a need of suitable social mechanism support worldwide to connect a global audience to necessary resources while providing a system to translate these goals, data, information and knowledge into sustainable local best practices.</span></span></span></span></span></div>
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<span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">So we are calling on interested parties from all backgrounds who can support, bring creativity, dedication, experience and talent to this program, to assist the hard work of development organizations, local governments, donors, foundations,<span style="mso-spacerun: yes;"> </span>ONGs, private sectors, for the worth management of, and worth investment in the social, economic <span style="mso-spacerun: yes;"> </span>and environmental well-being of our lovely planet.<span style="mso-spacerun: yes;"> Please we are moving to a new platform visit us on: <a href="http://www.knowledgefordevelopmentwithoutborders.org/" target="_blank">http://www.knowledgefordevelopmentwithoutborders.org </a> </span><o:p></o:p></span></span></span></span></span></div>
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<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The world is interconnected. And we agreed all that if something is wrong away over there (poorest of poor people have trouble meeting basic needs) it will affect others parts of the world and societies (example of the Lampedusa disaster - example of the Spain´s illegal Immigration etc).</span><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br />The challenge is a group of populations with an empty Stomach, a group of populations in "survival mode", a group of populations with false information, and a group of individuals who focused their interests only in "money" and "<a href="http://blog.nationmultimedia.com/print.php?id=1013" target="_blank">greedy business</a>" could not take care right about the United Nation's Millennium Development Goals, the worth management of the social and environmental well-being of our lovely planet. </span><br />
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<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">It will be difficult to them to care right about the Sustainable development goals (SDGs) through the promotion of simple and good practices of the Millennium Development Goals (MDGs) to reach sustainable, worth-living integrated development. On the papers and in the marketing this would work fine. But to translate these Goals into the local right practices would be difficult. </span><br />
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<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The facts are showing that the access to the data, information, knowledge and development resources even technology and money are not enough to guarantee Sustainable Development Goals (SDGs) as long as there is no suitable social mechanism into place to support worldwide the target audiences to translate these Goals, data, information and knowledge into sustainable local best practices. </span><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The United
Nation's Millennium Development Goals are still having resistance
because of the lack of the right Social Services Support worldwide.</span></span><br />
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<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">We
need a social mechanism support that informs, supports, engages, and
mobilizes poor, rich, business, religion, literate, illiterate, local
people and local governments to put right or to translate the SDGs
through the MDGs practices into the right local practices worldwide. We
are working hard to design this social mechanism </span></span><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">support worldwide </span></span>(<a href="http://capacity4dev.ec.europa.eu/aid-support/" target="_blank">The Global Social Services Support to SDGs</a>). </span></span><br />
<br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The platform of Knowledge for development without borders:</span></span><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span> </span><br />
<b><i><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">24x7 social Services support for Sustainable Development Goals (SDGs) through the promotion of simple and good practices of the Millennium Development Goals(MDGs) to reach sustainable, worth-living integrated development. Data, information and knowledge acquisition and dissemination of decision analytics for Development Organizations, NGOs, Foundations, Governments Agencies, Donors, Charity, Organizations, Private and Public institutions.</span></i></b><br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br />Visit our website: <a href="http://www.developmentaidsupport.org/">http://www.developmentaidsupport.org</a><br /><br />We are looking worldwide for honest volunteers, colleagues, friends, institutions, partners, universities, governments, foundations, privates, publics, NGOs, donors, individuals etc. to help us to develop this new program to assist development organizations and local governments for the worth management of the social and environmental well-being of our lovely planet. </span></div>
</td>
</tr>
</tbody></table>
<br />
<br />
<br />
<br />
<div style="text-align: justify;">
<b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">PROPOSAL<span style="font-family: Calibri;"> - </span></span></b><b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">PURSUING , WATCHING AND TRACKING </span></span></b><b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">THE GIANT MONSTER (POVERTY)
EVERYWHERE IN TIME AND SPACE</span></span></b></div>
<span class="text"><br />
<br />
<span lang="EN" style="mso-ansi-language: EN;">
<span style="font-family: Calibri;">
<o:p>
<span style="font-family: Times New Roman;">
</span></o:p></span></span></span><br />
<div style="text-align: justify;">
<a href="http://amouzoubedi.blogspot.co.at/2014_02_01_archive.html" target="_blank"><b><i>Sustainable, worth-living integrated development</i></b></a></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">“<i style="mso-bidi-font-style: normal;">We do not need to point out anybody, any
development organizations, any universities, community practices, NGOs, public and private
institutions, government as Millennium Development Goals (MDGs) are applied t</i></span><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><i style="mso-bidi-font-style: normal;">o all people (<b>Rich </b>and <b>poor</b>) worldwide. We have ALL witnessed or been party to the failure of
some Millennium Development (MDGs) Goals to achieve their assigned objectives (e.g. corruption is human trait and it must be tracked daily on the common basis).
If you think you have suggestion and want to contribute indirect, direct to the
best management of the well-being of our planet, please join us in this effort.</i></span><br />
<br />
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<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>DE-AT</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true"
DefSemiHidden="true" DefQFormat="false" DefPriority="99"
LatentStyleCount="267">
<w:LsdException Locked="false" Priority="0" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="false"
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<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 7"/>
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<w:LsdException Locked="false" Priority="39" Name="toc 1"/>
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<w:LsdException Locked="false" Priority="39" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" Name="toc 9"/>
<w:LsdException Locked="false" Priority="35" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" Priority="10" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Title"/>
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UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" Priority="22" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" Priority="59" SemiHidden="false"
UnhideWhenUsed="false" Name="Table Grid"/>
<w:LsdException Locked="false" UnhideWhenUsed="false" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" UnhideWhenUsed="false" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/>
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UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/>
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UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/>
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UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/>
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UnhideWhenUsed="false" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/>
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UnhideWhenUsed="false" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 6"/>
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UnhideWhenUsed="false" Name="Light List Accent 6"/>
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UnhideWhenUsed="false" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Normale Tabelle";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:10.0pt;
mso-para-margin-left:0cm;
line-height:115%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;
mso-fareast-language:EN-US;}
</style>
<![endif]-->
</i></span><br />
<div class="MsoNoSpacing">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><i style="mso-bidi-font-style: normal;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">The following examples among others proof why we need to have eyes and
ears on the ground to track all activities that could handicap the MDGs:</span></i></span></div>
<div class="MsoNoSpacing">
<br /></div>
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<o:OfficeDocumentSettings>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--><br />
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<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>DE-AT</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
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<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5"/>
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<w:LsdException Locked="false" Priority="39" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" Name="toc 9"/>
<w:LsdException Locked="false" Priority="35" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" Priority="10" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" Priority="1" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" Priority="11" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" Priority="22" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" Priority="59" SemiHidden="false"
UnhideWhenUsed="false" Name="Table Grid"/>
<w:LsdException Locked="false" UnhideWhenUsed="false" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
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<![endif]--><span class="text"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">"<i style="mso-bidi-font-style: normal;">The Rwandan genocide was an epic failure of the international community
to take action in the face of atrocity crimes," said the U.N. Secretary
General. We know more keenly than ever that genocide is not a single event, but
a process that evolves over time." Noting that with "courage and
political will, genocide can be prevented," Ban, however, said that the
killings in Syria continue. T</i></span></span><br />
<br />
<span class="text"><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><i style="mso-bidi-font-style: normal;">he death toll is currently estimated at more than
140,000, with no sign of ending. An estimated 800,000 people, the overwhelming
majority of them ethnic Tutsis, were killed in Rwanda's 1994 genocide "Our
collective failure to prevent atrocities in Syria over the past three years is
a shameful indictment of the international community," said Ban, also
mentioning rising hatred against migrants, Muslims and the Roma community in
Europe</i>” [UN Chief Cites Syria at Rwanda Genocide Commemoration, <a href="http://www.naharnet.com/stories/en/120578-u-n-chief-cites-syria-at-rwanda-genocide-commemoration">by
Naharnet Newsdesk</a>].</span></span><br />
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<span class="text"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">The above example let think that
having earlier Knowledge and information from the grounds are the world’s most
important facts to address and achieve the World´s most complex Development
Challenges.</span></span><span lang="EN-AU" style="mso-ansi-language: EN-AU;"> <span class="text">The challenges are If development practitioners, development
organizations, NGOs, private and public institution etc. could not get the real
time information, knowledge, the difficulties that they will encounter on the
target ground, how can they design development intervention to tackle on real
time all these phenomena of the poverty that are transforming in time and
space?</span></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Therefore, having
eyes and ears everywhere to pursue and to watch poverty on the real time must
be a great opportunity and success to track and to respond well to the World´s
most complex Development Challenges</span></div>
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<![endif]--><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><i style="mso-bidi-font-style: normal;">
<br />
We are waiting for your contributions and suggestions to evaluate and design a
new assistance program to support the quality insurance, the achievement and
the maintenance of the Millennium Development Goals (MDGs).<br />
<br />
We are in evaluation and designing phase to lunch this new assistance program:
"Knowledge for Development without Borders" (see proposal: <a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html">http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html</a> </i></span><i style="mso-bidi-font-style: normal;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">).<br />
<br />
We are still looking for volunteers and partners who want to contribute to an
initiative that bands ALL people worldwide to assist development organizations,
community practices, NGOs, public and private institutions for the best
management of the social and environmental well-being of our lovely planet. Your
thoughts as well as your assistance are welcome<br />
<br />
</span></i></div>
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<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">Access to money and information are not enough to reach sustainable development,
the social and environmental well-being of our planet.</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"> <b><i> </i></b></span></span></div>
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<i><b><span class="text"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">My research shows that there is a mass of populations in the world
without access to the information and the knowledge about the benefits of
the Millennium Development Goals (MDGs). </span></span></b></i></div>
<i><b>
</b></i><br />
<div class="MsoNoSpacing">
<i><b><span class="text"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">There is a mass of populations in the world who do not know what the Millennium
Development Goals (MDGs) are and mean. </span></span></b></i></div>
<i><b>
</b></i><br />
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<i><b><span class="text"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">There is a mass of populations in the world who do not know how to put the
Millennium Development Goals (MDGs) into practices… </span></span></b></i></div>
<i><b>
</b></i><br />
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<br /></div>
<i><b>
</b></i><br />
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<i><b><span class="text">And so…..</span></b></i><br />
<br />
<br />
<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHnnBqXZfnq6xf9EC25RlhuTFoq3qRdp-GisRnhmQk5oHWXSCswZF5cfIYlHIFZnZ_1tDL-ZPodzZMnRVqiLKeoTe1FEZ3EC40OLT60g36zeUqWsVAW-ukWLZCqIPDq6D2EdbdJSsSJ44/s1600/futurearth.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="311" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHnnBqXZfnq6xf9EC25RlhuTFoq3qRdp-GisRnhmQk5oHWXSCswZF5cfIYlHIFZnZ_1tDL-ZPodzZMnRVqiLKeoTe1FEZ3EC40OLT60g36zeUqWsVAW-ukWLZCqIPDq6D2EdbdJSsSJ44/s1600/futurearth.JPG" width="400" /></a></div>
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<![endif]--><span lang="EN-AU" style="mso-ansi-language: EN-AU;">There is
a crucial need of <a href="http://www.knowledgefordevelopmentwithoutborders.org/">Global Services Support</a> to achieve long-term Sustainable
Development Goals (SDGs) through Simple and Good Practices of the MDGs, <span style="mso-spacerun: yes;"> </span>and we are hoping that UN, IMF, World Bank
Group, NGOs, public and private institutions, governments, individuals,
volunteers, private and public donations and other development organizations
would join, encourage and assist us in this effort at the appropriate
time for the support and the maintenance of the social and
environmental well-being of our lovely planet.</span></div>
<br />
<br />
We would like to provide accurate, live, real time information and knowledge worldwide on the grounds to assist development practioners for the better decision making and worth development intervention in real time. Therefore we are providing a complete Service Support 24x7 to the achievement, monitoring and maintenance of the MDGs worldwide.<br />
<br /></div>
<br />
<br />
<a href="http://amouzoubedi.blogspot.co.at/2014_02_01_archive.html" target="_blank"><b><i>Sustainable, worth-living integrated development</i></b></a><br />
<b><i></i></b><br />
<i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"></span></i><br />
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<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">What we have Common and where we are Different </span></b></span></span></span></span></span></div>
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</xml><![endif]--> Knowledge for Development without Boarders’ initiative is a Global Services Support worldwide for Sustainable Development Goals (SDGs) through the promotion of simple and good practices of the Millennium Development Goals (MDGs) to reach Sustainable, worth-living integrated development. </span></span></span></span></span></span><br />
<br />
<br />
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<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">A simple action
like Knowledge for Development without Borders will close temporary and on long
term the lack of the access <span style="mso-spacerun: yes;"> </span>in real time
to <span style="mso-spacerun: yes;"> </span>communication infrastructures as well as the l</span></span></span></span></span></span></span><span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">ack of the access</span></span></span></span></span></span></span>to
to accurate information and knowledge <span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span>for <span style="mso-spacerun: yes;"> </span>worth development project<span style="mso-spacerun: yes;"> </span>and programme evaluation, decision making
and<span style="mso-spacerun: yes;"> </span>intervention as we have ears and
eyes on daily basis on the grounds, wherever and worldwide. So UN, all
development agencies, NGOs, <span style="mso-spacerun: yes;"> </span>private and
public institutions, local and central governments etc. must receive accurate
information, knowledge and feedback in real time for better decision making and
intervention.</span></span></span></span></span></span></span><br />
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<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">We are providing accurate, live, real time information and knowledge as well as Service Support worldwide 24x7 to the achievement, monitoring and maintenance of the MDGs.</span></span></span></span></span></span></span></span></div>
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<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">We assist
Development Organizations, NGOs, Foundations, local governments, Donators, Charity
Organizations, private and public institutions etc. to update on real time
their aid and Open databases for worth decision making and intervention as we
have ears and eyes on the daily on the grounds, wherever and worldwide.</span></span></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">
</span></span></span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><br /></span></span></span></span>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Our Organization bands, mobilizes<span style="mso-spacerun: yes;"> </span>and engages ALL people without distinction, worldwide as one single family to the Good purposes, the achievement, the monitoring and the maintenance of the Millennium Development Goals (MDGs) - The social and environmental well-being of our lovely planet.</span></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
</span></span></span></span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">We mobilize local communities, communities’ practices, local governments, remotes areas, villages etc.<span style="mso-spacerun: yes;"> </span>to engage and to contribute more to the achievement and the maintenance of the Millennium Development Goals (MDGs) while not neglecting to help them to access to the minimum sociocultural infrastructures that guarantee the minimum requirement for the human existence.<o:p></o:p></span></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><o:p><span style="font-family: Calibri;"> </span></o:p></span><br />
</span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><o:p><span style="font-family: Calibri;"> </span></o:p></span><br />
</span></span></span></span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEikwLYshhMogQYsCrUdNe2cp4Kv2b65L0e8eRkDNnMTQJcqkgmsC2upc8Jsbikf27V0VyAU1dCEe5y918iXpFN3qbV4VzDO2WkkMD0_0rKWnTe2-lrCJvXqgvDj_GHmKX8ZYJQ-VI9Yyak/s1600/education-.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="235" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEikwLYshhMogQYsCrUdNe2cp4Kv2b65L0e8eRkDNnMTQJcqkgmsC2upc8Jsbikf27V0VyAU1dCEe5y918iXpFN3qbV4VzDO2WkkMD0_0rKWnTe2-lrCJvXqgvDj_GHmKX8ZYJQ-VI9Yyak/s1600/education-.jpg" width="400" /></a></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><o:p><span style="font-family: Calibri;"> </span></o:p></span><br />
</span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><o:p><span style="font-family: Calibri;"> </span></o:p></span><br />
</span></span></span></span><br />
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<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">We are focusing on exploring simple practical, viable and dynamic solutions, as we have ears and eyes on daily basis about informing, engaging, mobilizing and working hands in hands with local people in each corner worldwide for the achievement and the maintenance of the Millennium Development Goals (MDGs). </span></span></span></span></span></span><br />
<br />
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</span></span></span></span></span></span><br />
<div class="MsoNormal">
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">We are understnading that there is a mass of populations in the world without access to information
and the knowledge about the benefits the Millennium Development Goals (MDGs).</span></span></span></span></span></span></span></div>
<div class="MsoNormal">
<br /></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">
</span></span></span></span></span></span><br />
<div class="MsoNormal">
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">We are understanding that there is a mass of populations in the world who do not know what
Millennium Development Goals (MDGs) are and mean.</span></span></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">
</span></span></span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">We are dynamic as we are working hands in hands with local communities, communities’ practices, local governments and development agencies to sounding an alarm and to inform on a social and environmental issues that could handicap the achievement and the maintenance of the Millennium Development Goals (MDGs). </span></span></span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;"></span></span><br /></span></span></span></span>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">We are understanding that disease, poverty, social inequity, and violence etc. do not need passports or clearance to cross borders and agencies.</span></span></span></span></span></span><br />
<br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">We are understanding and respecting the cultures we are working with.<br />We are accepting what other people believe in. </span></span></span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;"> </span></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
</span></span></span></span>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span lang="EN" style="font-size: 12pt; mso-ansi-language: EN; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><o:p><span style="font-family: Calibri;"> </span></o:p></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
</span></span></span></span>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">For example:<span style="mso-spacerun: yes;"> </span>rain forest will disappear without intervention we will sounding the alarm by the local government and international development organizations for intervention.</span><span lang="EN" style="font-size: 12pt; mso-ansi-language: EN; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><o:p></o:p></span></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
<br />
</span></span></span></span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">There are suspicious and unofficial social or environmental activities that could affect the lives of a group of populations and the local environment we will sounding the alarm by the local government and local/international development organizations for intervention. </span><span lang="EN" style="font-size: 12pt; mso-ansi-language: EN; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><o:p></o:p></span></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
</span></span></span></span>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><br /></span></span></span></span> </div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"></span></span></span></span></span></span>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; text-align: justify;">
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">The Bridge in a remote area is defect and it affects the lives of the local populations we will sound the alarm by the local government and international development organizations for intervention.</span></span></span></span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"></span></span></span></span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><o:p></o:p></span></span></span></span></span></span></span><br /></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">
</span></span></span></span></span></span>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">The water pumps in the rural community are suffering of the human infrastructures needed for the maintenance we will sound the </span></span></span></span></span></span></span><span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">alarm by the local government and local/international development organizations for intervention, and follow the access process to the human infrastructures.</span></span></span></span></span></span></span><br />
<br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Children are not sent to school and are held in slavery we will sound the alarm by the local government and local/international development organizations for intervention, and assist in the process of sending the children to school.</span></span></span></span></span></span></span><br />
<br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">There is a group of populations who could not Keeping Warm in Winter we will sound the alarm by the local government and local/international development organizations for intervention, and follow the process for helping </span></span></span></span></span></span></span><span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Keeping Warm in Winter</span></span></span></span></span></span></span> .<br /> </span></span></span></span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">And so..... </span></span></span></span></span></span></span><br />
<br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">We think that if something is <a href="http://amouzoubedi.blogspot.co.at/2013/11/rethinking-sustainable-development.html" target="_blank">wrong away over there</a> (poorest of poor people have trouble meeting basic needs) it will affect others parts of the world and societies.</span></span></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">
<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="font-family: Times New Roman;">
</span><span lang="EN" style="mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Times New Roman;">
</span></span></span></span></span></span></span></span></span><br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN" style="mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN" style="mso-ansi-language: EN;">We acknowledge
that to provide real time tracking and monitoring for Development institutions
as well as private and public institutions is not only challenging but quite
complex as well as the management, and it will need continuous struggle and
fully committed individuals. <br />
<br />
Our taskforce is we will have eyes and ears on the ground wherever worldwide.
We are not alone. We are living worldwide with local governments, local
communities etc. wherever. We are mobilizing them. We are listening to them and reporting
their concerns. We are engaging with them within the Millennium Development
Goals (MDGs) frame. We are supporting and helping them in all their daily
experiences in the achievement and maintenance of the Millennium Development
Goals (MDGs). </span><!--[if gte mso 9]><xml>
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<![endif]--><span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN" style="mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span></span></span></span></span></span></span></span><br />
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<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN" style="mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br /></span></span></span></span></span></span></span></span></div>
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<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN" style="mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">So we are contributing
worldwide to the secure, reliable, and on the real time of the update of the
public and private available sustainable development monitoring databases at local and international
niveau for better prevention, quick decision making and rapid worth intervention etc…</span></span></span></span></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN" style="mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><o:p></o:p></span><br /></span></span></span></span></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN" style="mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
<span style="font-family: Times New Roman;">
</span></span></span></span></span>
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<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Thus, for coordination we must report, categorize, classify data, information and knowledge from live experience on the grounds that we believe in, that we can demonstrate, share and show live with all without restriction if required, and sure with the respect of private information and knowledge.</span></span></span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"></span><br /></span></span></span></span>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"></span><br /></span></span></span></span>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"></span><br /></span></span></span></span>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><span style="font-family: Calibri;"> <b>Why I blog here?</b></span></span></span></span></span><br />
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><b><span style="font-family: Calibri;"></span></b><br /></span></span></span></span>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;"><br /></span></span></span></span></div>
<span class="text"><span lang="EN" style="mso-ansi-language: EN;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
</span> </span> </span></span><br />
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<span lang="EN-US" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-US;"></span><br />
<span lang="EN-US" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-US;"></span><br />
<span lang="EN-US" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-US;">I </span><span lang="EN-US" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-US;">blog here </span><span lang="EN-US" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;"><span style="mso-spacerun: yes;"> </span></span><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;">to share a reflexion on, and a model
of concept of a non-profit Organization like Knowledge for Development without
Borders for pursuing, tracking, monitoring on real time the serious
consequences of the poverty worldwide. </span></div>
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<span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;"></span><br /></div>
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<span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;"><i>When the development issues are earlier correctly identified through a real time information and knowledge (Knowledge for development without borders), Any solutions to it should be also better carefully discussed as the implementation for any development interventions we choose will be important (time, money, effectiveness and support).</i></span></div>
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<span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;">So<span style="mso-spacerun: yes;"> </span>to help Development Organizations, Private and Public institutions to keep ears and eyes on development issues </span><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;">on the ground, </span><span style="mso-spacerun: yes;"> </span>for responding on real time to, <span style="mso-spacerun: yes;"> </span>and for <span style="mso-spacerun: yes;"> </span>the better designing and delivering <span style="mso-spacerun: yes;"> </span>of<span style="mso-spacerun: yes;"> </span>any
development interventions.<span style="mso-spacerun: yes;"> </span>The KNOWLEDGE
FOR DEVELOPMENT WITHOUT BORDERS must be opened to anybody, any institutions
without distinction and borders.</span></div>
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<img border="0" height="291" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj8WVZM9bMl861NL6gBeY4lTlSW_UG6_4Zl3BqageNnR376H1O1kKZal45mOpr9h85bI1Noic9MytQOYtpVJaNxSbjuCkCUG1YxUPbszD_U_G6xzSMO0ZhfNF6wEWSpGsuS9DXRAJdSYBs/s1600/Camera.jpg" width="400" /></a><br />
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<br />
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">This blog
proposes a reflexion on an affiliated Non-governmental Organization approach to
assist development Organizations, public and private institutions in their
efforts to pursue and to track on real time basis the World´s most complex
Development Challenges. </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">KNOWLEDGE FOR
DEVELOPMENT WITHOUT BORDERS</span></b><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Earlier
Knowledge and information from the grounds will always be the world’s most
important facts to address and achieve the World´s most complex Development
Challenges. If development practitioners, development organizations, NGOs, private and public institution etc. could not get the real time
information, knowledge, the difficulties that they will encounter on the target ground, how can they design development intervention to tackle
on real time all these phenomena of the poverty that are transforming in time and
space? The challenge is that any development interventions which do not match with the socio-cultural context will fail. </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br />
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Having eyes and
ears everywhere to pursue and to watch poverty on the real time must be a great
opportunity and success to track and to respond well to the World´s most
complex Development Challenges. </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">A Non-governmental
Organization approach like KNOWLEDGE FOR DEVELOPMENT WITHOUT BORDERS could help
to have under control the monitoring of the </span><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><a href="http://www.un.org/millenniumgoals/" target="_blank">Millennium Development Goals (MDGs),</a></span> and to avoid in particular circumstances the later regret that "If we have <b style="mso-bidi-font-weight: normal;">known</b> what it was happening over there, it would not being happened. We
could avoid this earlier.. Poor information, poor or false interventions, poor investment ...</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">KNOWLEDGE FOR
DEVELOPMENT WITHOUT BORDERS must be treated as a Non-governmental organization
(NGOs) to assist Development Organizations, public and private institutions in
sounding early warning by providing real time
knowledge and information on development issues that affect the achievement and the maintenance of the <a href="http://www.un.org/millenniumgoals/" target="_blank">Millennium Development Goals (MDGs)</a> wherever. </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">MISSION</span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-AU" style="color: black; font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Helvetica; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Keeping eyes
and ears everywhere on the ground</span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To <b style="mso-bidi-font-weight: normal;">identify</b> and Track development issues for interventions</span><br />
<span lang="EN-AU" style="color: black; font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To <b>watch </b>and <b>monitoring </b>all over the world the achievement and the maintenance of the eight Millennium Development Goals </span><br />
<span lang="EN-AU" style="color: black; font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To <b>encourage</b> ALL people to band together for good purposes (well maintenance of our planet and the well-being of all)</span><span lang="EN-AU" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"> </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To<b style="mso-bidi-font-weight: normal;"> verify</b> and <b>track </b>issue on a welfare state (e.g. sounding alarm that a group a
population are living in survival mode, the bridge or forest will disappear if there is no action etc. )</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To <b style="mso-bidi-font-weight: normal;">provide</b> early warning</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To <b style="mso-bidi-font-weight: normal;">understand</b> early sounding</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To <b style="mso-bidi-font-weight: normal;">assess</b> and evaluate and prevent on
real time social issues (e.g. social conflict, genocide, terrorism, hunger,
nature pollution, climate change etc...)</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To <b>gathe</b>r
development issues across various sources for the design and the delivery of development intervention </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To <b style="mso-bidi-font-weight: normal;">inform</b> development institutions that
something is wrong here or there (e.g. the bridge is defect, social conflict, the rain
forest would disappear if there is no intervention, optimization of
consummations, defect welfare sate of a group of populations, etc.)</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To <b style="mso-bidi-font-weight: normal;">prepare</b><span style="mso-bidi-font-weight: normal;"> and </span><b style="mso-bidi-font-weight: normal;">send</b> log file reference on development issues to development agencies and local gouvernements and medias</span><br />
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">To <b>work </b>hands in hands with <a href="http://www.rfi.fr/emission/20140201-problematique-eau-potable-sokode-togo" target="_blank">Medias</a>
and local NGOs etc. for mobilizing action and intervention on development issues</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-AU" style="color: black; font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Helvetica; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"> Daily
monitoring</span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Poverty has
serious consequences which need to be tracked on real time in order to better counteract
them.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">This is the
mission of KNOWLEDGE FOR DEVELOPMENT WITHOUT BORDERS hubs which activities must been carried out according to seven regions area: Asia, Africa,
North America, South America, Antarctica, Europe, and Australia. Each zone’s
research specialists pursue, observe, monitoring and report any issues on
social and environment well-being worldwide wherever people are living. Their
daily pursuing, watching and monitoring efforts are a prerequisite for tracking
and responding well to the world´s most difficult development challenges. </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br />
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-AU" style="color: black; font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Helvetica; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Sounding the
alarm </span></b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">In <b style="mso-bidi-font-weight: normal;">checking</b> the worth and quality of
welfare state of a group of populations<br />
in <b style="mso-bidi-font-weight: normal;">verifying</b> social and environmental issues</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">In <b style="mso-bidi-font-weight: normal;">helping</b> preparing and forwarding <b>Log
File References</b> (see table below) to concerned institutions </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">In <b style="mso-bidi-font-weight: normal;">collecting</b>, sharing development issues
with Medias, public and private institutions, development organizations etc.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background: rgb(191, 191, 191); border-collapse: collapse; margin-left: 3pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184; width: 515px;">
<tbody>
<tr style="height: 13.4pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Log File Reference: </span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">e.g. KN4Dev
200774</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 62pt; mso-yfti-irow: 1;">
<td style="background: rgb(166, 166, 166); border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 62pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Customizing Unit:</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 62pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">e.g.KN4Dev CU
West Africa 034</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 36.15pt; mso-yfti-irow: 2;">
<td style="background: rgb(166, 166, 166); border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 36.15pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Customizer Name:</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 36.15pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">e.g. Ms./Mr.
Muster man</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 23.55pt; mso-yfti-irow: 3;">
<td rowspan="5" style="background: rgb(166, 166, 166); border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 23.55pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Region</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 23.55pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">e.g.
Division: KN4Dev Centre Africa - West Africa</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 25.8pt; mso-yfti-irow: 4;">
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 25.8pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">e.g. Regional
Knowledge for Development Centre: </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">West Africa
ID2007</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 24.9pt; mso-yfti-irow: 5;">
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 24.9pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Country: e.g. Muster Country</span></div>
</td>
</tr>
<tr style="height: 24.9pt; mso-yfti-irow: 6;">
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 24.9pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><br /></td>
</tr>
<tr style="height: 29.4pt; mso-yfti-irow: 7;">
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 29.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Locality:
e.g. Village xxx</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 8;">
<td rowspan="2" style="background: rgb(166, 166, 166); border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development issue identified </span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Description: e.g.
sounding alarming no hospital nearby- Populations are in survival mode- Most
of the villagers have never travelled far from their home village, never even
been in a bank, whose kids often do not attend school because the family
cannot afford modest fees, whose kids die of malaria or other diseases
because there is either no hospital nearby, even they cannot afford the cost
when there is a hospital. </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 9;">
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Priority:
high</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 10;">
<td style="background: rgb(166, 166, 166); border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Number of concerned populations: </span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">e.g. 500.000</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 11;">
<td style="background: rgb(166, 166, 166); border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Education level of the concerned populations:</span></b><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">e.g. Middle</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 12;">
<td style="background: rgb(166, 166, 166); border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Local capacity level of the concerned
populations:</span></b><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">e.g. Weak</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 13;">
<td style="background: rgb(166, 166, 166); border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Availability of the other basic needs for human
existence:</span></b><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">e.g. Lack of
basic education, health care, sanitation, clean water, employment, local
cooperation, food, inter alia, guidance, etc.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 14;">
<td style="background: rgb(166, 166, 166); border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Additional information:</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">e.g.
verification Videos, reportages, assessments, evaluations, meetings,
documentations, etc. </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 15; mso-yfti-lastrow: yes;">
<td style="background: rgb(166, 166, 166); border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.8pt;" width="142"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Datum and Signature:</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 166; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 279.45pt;" width="373"><br /></td>
</tr>
</tbody></table>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Table log file reference </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<a href="https://www.blogger.com/null"><span style="mso-bookmark: Vision;"><b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">V</span></b></span><span style="mso-bookmark: Vision;"></span></a><span style="mso-bookmark: Vision;"></span><b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">ISION</span></b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">The vision of
KNOWLEDGE FOR DEVELOPMENT WITHOUT BORDERS is to support the efforts of
development organization by helping them to access the real time knowledge and
information for better decision making, designing and delivering sustainable
solutions to developing communities worldwide, and make use of these knowledge
and information to monitoring the most critical world´s problems affecting the
social well-being and the environment of our planet. </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">KNOWLEDGE FOR
DEVELOPMENT WITHOUT BORDERS – will love to see a world where ALL people without
distinction have access to the knowledge and socio cultural infrastructures
resources with which to meet their basic human needs for existence and rise out
of poverty.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">COLLABORATION </span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br />
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">KNOWLEDGE FOR
DEVELOPMENT WITHOUT BORDERS is opening for everybody, everywhere, supporting a
team, a group, a network, an organization, community of practice etc.</span><br />
<br />
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">KNOWLEDGE FOR
DEVELOPMENT WITHOUT BORDERS must aim to provide worldwide ALL Development
Organization as well as Public and Private institutions with the real time knowledge and information on the World´s most challenges development issue for better action. </span><br />
<br />
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">For example, If public institutions and Development Organization do not know that a group of populations in a remote area is in "survival mode" they could not engage for assistance, and this must be the crucial role </span>of KNOWLEDGE FOR
DEVELOPMENT WITHOUT BORDERS for sounding the alarm that a <span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"> group of populations in this remote area is living in survival mode and if there no intervention it would have a dangerous impact on social welfare and on the environment. </span></div>
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<br /></div>
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International ONG that facilitates links and collaboration among development
organizations and private institutions toward improving the quality of the
designing, implementing, and the delivery of development intervention through
the real time access to the information to World’s most complex development
issues.</span></div>
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<b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">CHALLENGES </span></b></div>
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environment conditions (e.g. access to conflict areas, culture resistance,
political resistance, <b>remote areas</b>, group and individual interest
pressure, etc.)</span></div>
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<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Raising the
consciousness of the people wherever about the interests of the <a href="http://www.un.org/millenniumgoals">eight Millennium Development Goals</a>
(e.g. Consummation optimization, socio cultural infrastructures maintenance, climate
change consequences, education issues, etc.). <span style="mso-spacerun: yes;"></span>Helping people to understand their basic needs
and in accessing needed services, and providing such services.</span></span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">
</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">VALUES</span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Change</span></b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"> that can
contribute positively to communities development efforts; change that will
provide real time knowledge and information to track and design new development
interventions over time; and change that can pursue, watch and monitoring the
cycles of any poverty´s consequences.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Change that can
provide real time knowledge and information on the ground for rapid design and
delivery of development intervention and contre action.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Partnerships </span></b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">with a broad
cadre of institutional, academic, Medias, development, and international
organizations that is willing to assist in the pursuing, watching, monitoring,
and sounding alarm on the serious consequences of the world´s development
challenges.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Providing </span></b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">the real time
knowledge and information on keeping eyes and ears on the ground wherever to
the better design and delivery of development interventions that are symbiotic with
the environment, society, and culture and build capacity for people to solve
their own problems. </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Watching and
tracking </span></b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">that develop a new generation of development
intervention, which will encourage pursuing and watching the monster (poverty)
for generating better solutions and deliveries to problems in developing
communities.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Ethics</span></b><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"> that require
the pursuing and watching of the giant
monster (poverty) in time and space for the better design,
development and delivery of development interventions.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">KNOWLEDGE FOR
DEVELOPMENT WITHOUT BORDERS could contribute massive to meeting the <a href="http://www.un.org/millenniumgoals/"><b style="mso-bidi-font-weight: normal;"><span style="color: #2e74b5; mso-themecolor: accent1; mso-themeshade: 191; text-decoration: none; text-underline: none;">Millennium Development Goals</span></b></a> (MDGs)
through providing real time information and knowledge for tracking and
monitoring on real time the world´s most complex development challenges. </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"> WORLDWIDE
PRESENCE</span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">KNOWLEDGE FOR
DEVELOPMENT WITHOUT BORDERS activities out carried out on five continents
through network, national sections, and its close collaboration with local and regional
Medias, local government, private and development organization groups.
KNOWLEDGE FOR DEVELOPMENT WITHOUT BORDERS must have offices and sections
worldwide.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">CIRCULAIRE</span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">If you find
this idea interesting, and you will like to contribute to shape this concept please
<a href="mailto:bedamuzu@yahoo.fr" target="_blank">contact me</a> or joining this <a href="http://www.linkedin.com/groups?home=&gid=4653861&trk=anet_ug_hm" target="_blank">group</a> to put our ideas, efforts together for modelling and shaping this concept for the better pursuing, tracking and
monitoring on the real time the serious consequences of the </span><span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> giant monster
(poverty).</span><br />
<br />
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">So we could help our development colleagues, development agencies, private and public institutions to keep better eyes and ears on the ground for the better decision making, for the better designing and delivering of any
development interventions. The KNOWLEDGE FOR DEVELOPMENT WITHOUT BORDERS is opened to anybody, any public and private institutions without distinction and
borders.</span>
</div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<a href="https://www.blogger.com/null" name="Disclaimer"></a><a href="https://www.blogger.com/null"><span style="mso-bookmark: Disclaimer;"><b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">D</span></b></span><span style="mso-bookmark: Disclaimer;"></span></a><span style="mso-bookmark: Disclaimer;"></span><b><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">ISCLAIMER</span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span lang="EN-US" style="color: black; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">For the coordination, KNOWLEDGE FOR
DEVELOPMENT WITHOUT BORDERS must be a non-profit organization affiliated with
development organizations, Medias, ONGs, as well as public and private
institutions with an official registration trademark. </span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><u><span lang="EN-US" style="color: green; font-size: 12pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Note</span></u></b><span lang="EN-US" style="mso-ansi-language: EN-US;"> </span></div>
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<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;"><a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-template-and.html">[1] Knowledge
for Development Template and Workflow for Tracking and Solving the World’s
Difficult Development Challenges</a> </span><br />
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[2] <a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html" target="_blank">Publications: papers and books</a></span></div>
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</span></span></span>DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com3tag:blogger.com,1999:blog-5733734842582254876.post-36165388160930829082014-01-19T04:24:00.001-08:002017-10-05T06:43:35.201-07:00Knowledge for Development Template and Workflow for Tracking and Solving the World’s Most Difficult Human Development Challenges<div class="separator" style="clear: both; text-align: center;">
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Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
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<br />
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<br />
<span lang="EN-US" style="color: black; font-size: 12pt;">This blog proposes a conceptual template and workflow approach for
tracking and responding well to development challenges in a consistent manner.
This template and workflow can be used as a starting point in international
organizations and other types of non-profit organizations interested in
implementing knowledge for development tools to tackle and respond well to world´s
most complex development challenges wherever. </span></div>
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<br /></div>
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<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;">Poverty is a strange and cruel phenomenon. Research
into sustainable development is concerned with extending our understanding of
how the world works and of how we can better manage our interaction with that
world.<span style="mso-spacerun: yes;"> </span>As local, regional and global
communities as well as development agencies have become more aware of
environmental degradation and the complexity and fragility of coupled
natural-social systems, there has been an increasing focus on issues of
sustainability.</span></div>
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<span style="mso-bookmark: _Toc352611352;"><span lang="EN-US" style="color: black; font-size: 12pt;">The efforts to develop effective
policies need support from almost all forms of human knowledge. In particular,
we urgently need to improve our understanding of the interactions between
people and their biophysical environment—interactions that are driven by human
aspirations and social and cultural institutions, but that are ultimately constrained
by the time and space.</span></span></div>
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<span style="mso-bookmark: _Toc352611352;"><span lang="EN-US" style="color: black; font-size: 12pt;">In the face of mounting evidence that
human activity is beginning to have a significant negative impact on the
environment, and that environmental degradation can severely affect human
welfare, the integration of knowledge for development across a wide range of
sources is it is essential to keep eyes and ears on the grounds.</span></span><span style="mso-bookmark: _Toc352611352;"><span lang="EN-US" style="color: black; font-size: 12pt;"> Many researchers in the international
community have taken up the integration challenge. For these workers knowledge
for Development is an opportunity. </span></span>
</div>
<span lang="EN-US" style="color: black; font-size: 12pt;"></span><br />
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<br /></div>
<span lang="EN-US" style="color: black; font-size: 12pt;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;"><span style="mso-bookmark: _Toc352611352;"><span lang="EN-US" style="color: black; font-size: 12pt;">The integration, the transfer and the
alignment of available knowledge for development, strategies, concepts and
methods into development processes and communities practices (client knowledge)
is a pressing and challenging research issue today. </span></span></span></div>
<span lang="EN-US" style="color: black; font-size: 12pt;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;"><br /></span></div>
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;"><span style="mso-bookmark: _Toc352611352;"><span lang="EN-US" style="color: black; font-size: 12pt;">This is required to change
development policies, people’s mindset, development approaches, and capacity
building of the local people to handle at a certain point their own problem and
understand what issues lead to poverty as well as undertaking innovative
research on specific development issues, developing key partnerships to expand
knowledge exchange (e.g. academia, experts, civil societies etc.), combining a
global perspective with local knowledge, better interaction directly with
clients to determine knowledge needs, helping countries address their own
development challenges and match them with relevant global practices,
disseminating good practice to different audiences, facilitating global
partnerships and knowledge exchange, connecting, involving, drawing from existing
research, data and expertise etc.</span></span></span></div>
<span lang="EN-US" style="color: black; font-size: 12pt;">
</span>
<br />
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;"><br /></span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;"><br /></span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;"><b>Point of departure</b></span></div>
<br />
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;">“<i style="mso-bidi-font-style: normal;">Poverty
relates primarily to the limited access of poor people to the knowledge and
resources with which to address their basic human needs and promote sustainable
development in such areas as water supply and sanitation, food production and
processing, housing and construction, energy, transportation and communication,
income generation, and employment creation</i>.” (UNESCO, 2003).</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;">Also
poverty is a giant monster that can only be tamed by innovative and flexible
resolution. For social reality poverty is relative and transforming in the time
and space as the atoms in the space. Most of development efforts, whether it is
related to poverty, education, corruption, peace, etc., focus on solutions as
if development institutions are handling clearly defined problems. </span></div>
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;">Developmental
challenges are complex wicked problems. If we agreed with, we might accept that
there are no perfect solutions which will apply to these problems in space and
time. “<b>Rien ne se perd</b>, <b>rien ne se crée</b>, <b>tout se transforme”</b>
(Antoine Laurent Lavoisier).</span></div>
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt;"> Every solution has its own unintended
consequences, which policy makers and decision makers should come to terms
with. I think every solution is an opportunity to redefine the problem and
adapt the solution-process. Without attention to shifting realities on the
ground, it serves no purpose. Fighting poverty in all of its dimensions
requires eyes and ears on the ground. And I believe that is the role of
<b>Knowledge for Development</b>.</span></div>
<br />
<br />
<br />
<b>The components of Knowledge Management for Development </b><br />
<br />
<br />
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiOZA1-Y_CciCt4lx2tlFpcypjNI-YIPgbj574vEL3z-cZdvN9soFoc2XZWxdISf2lq8gz2yuiFV8yJvtujz_DT7ATDlP67zzzd0PfDaAh81gfmD0ymILxQbUgZsNll00RGIrvYPBM1MsQ/s1600/knw.JPG" style="margin-left: 1em; margin-right: 1em;"></a><br />
<br />
<br />
<br />
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<span lang="EN-IN" style="color: #444444; font-size: 12pt;"><br /></span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCpiCtfKHps17SrAVEf1K8i56I3bT090ygswPW3n-L-9juvn_1MxAHKVPlEQJjwyFDQfQ1DwPYY52JMsfofV9h0-Eipg8j9S_8ByqsWWGc0UADxF9Jl2eSELkGEtkQDQbiaDFpF4vnwJ8/s1600/knw.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="297" data-original-width="400" height="237" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgCpiCtfKHps17SrAVEf1K8i56I3bT090ygswPW3n-L-9juvn_1MxAHKVPlEQJjwyFDQfQ1DwPYY52JMsfofV9h0-Eipg8j9S_8ByqsWWGc0UADxF9Jl2eSELkGEtkQDQbiaDFpF4vnwJ8/s320/knw.JPG" width="320" /></a></div>
<span lang="EN-IN" style="color: #444444; font-size: 12pt;"><br /></span><br />
<span lang="EN-IN" style="color: #444444; font-size: 12pt;"><br /></span><br />
<span lang="EN-IN" style="color: #444444; font-size: 12pt;"><br /></span><br />
<span lang="EN-IN" style="color: #444444; font-size: 12pt;"><br /></span><br />
<span lang="EN-IN" style="color: #444444; font-size: 12pt;">Knowledge for Development is the <b>practical
knowledge development</b> to improve organizational capabilities and
development interventions through better *„know how", „better Knowledge´s
Design, Delivery, and Support"*, the use and the distribution of the
organization's individual and collective knowledge resources. This supports the
*science* that enables the translation of "theories", research´s
"materials", and <a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html" target="_blank">"learning experience"</a> into *live practices*
through a simple innovative sustainable development model. Practices that
improve and support internal, local and regional sustainable development
efforts.</span><span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Knowledge for Development is composed of three
components which are </span><span lang="EN-AU" style="color: #444444; font-size: 12pt;">Business Knowledge, public Knowledge, and Client Knowledge.</span><br />
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-size: 12pt;"><b>Business knowledge</b> </span><span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<br />
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<span lang="EN-IN" style="color: #444444; font-size: 12pt;">This is the practical business knowledge for the
successfully management, operation and benefits of public and private
organizations. The practical business knowledge which we could call the traditional
knowledge management enables the efficient management, the smooth operation and
the support of internal organizations culture and its business strategies.</span></div>
<br />
<span lang="EN-AU" style="color: #444444; font-size: 12pt;"><b>Knowledge for Development</b></span><br />
<br />
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<span lang="EN-IN" style="color: #444444; font-size: 12pt;">This is the practical Knowledge for Development. The
Knowledge that is designed, tested, packaged and embedded in development
interventions. The practical knowledge for development enables the successfully
management, operation, delivery and support of sustainable development
interventions into local practices and local environments. An important
property of this knowledge is that a successful practical Knowledge for
Development should be carefully targeted towards its audience, with the right
mixture of delivery, support, simplicity, elegance, and, with the right
sustainable communities’ development innovations through the right knowledge
formats and the right sociocultural knowledge infrastructures.</span><span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<br />
<span lang="EN-AU" style="color: #444444; font-size: 12pt;"><b>Client Knowledge</b></span><br />
<br />
<br />
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<span lang="EN-AU" style="color: #444444; font-size: 12pt;">That
is the community practices (Practical Client Knowledge) which we could describe
as the daily public, private practices and habits of each community. This
knowledge describes what works in our community, in our industries, in our
sectors, in our lives, in our societies, in our engagements, in our daily jobs
etc. The community practices vary from community to community, from
region to region, and change with the time and in the space. </span><span lang="EN-AU" style="color: #444444; font-size: 12pt;">This
Knowledge embeds the Practical Business Knowledge and the Practical Knowledge
for Development. It is focused on local private business management, public
organizations management, and particularly on local sociocultural
infrastructures management, operations and their support. </span><span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">The difference between Business knowledge,
Knowledge for Development and client knowledge can be found on the table below.</span></div>
<span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span><br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
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<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin-left: 3pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184; width: 515px;">
<tbody>
<tr style="height: 13.4pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(184, 204, 228); border-image: none; border: 1pt solid currentColor; height: 13.4pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Type of knowledge </span></b></div>
</td>
<td style="background: rgb(184, 204, 228); border-image: none; border: 1pt solid currentColor; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Description</span></b></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 1;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" valign="top" width="142"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-size: 12pt;">Business Knowledge</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" valign="top" width="373"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="color: #444444; font-size: 12pt;">Solves businesses and private management problems. Offers real
benefits for business line. Based on organizational objectives such as improved
performance, competitive advantage innovation, lessons learning, transfer
between projects and the general development of collaborative practices.
Practical private Knowledge for the management of the private
businesses. Included Organizational Knowledge.</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="color: #444444; font-size: 12pt;">Traditional knowledge management system that enables the efficient
management, the smooth operation and the support of internal organizations
culture and its business strategies. </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-size: 12pt;">Internal, rigorous and very operational. </span><span lang="EN-IN" style="color: #444444; font-size: 12pt;">The
knowledge management strategy is aggressive and greedy for Return On
Investment (ROI).</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 2;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" valign="top" width="142"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-size: 12pt;">public Knowledge</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" valign="top" width="373"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="color: #444444; font-size: 12pt;">Practical knowledge refers to skills that are learned by continuous
application of theoretical ideas into real life. It often leads to a deeper
understanding of a concept through the act of doing and personal experience.
In addition, principal learned are not easily forgotten. Included
Organizational Knowledge.</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"><br />
</span><span lang="EN-IN" style="color: #444444; font-size: 12pt;">Solves
poorest people’s problems. Practical public Knowledge for the management of
social progress, and the well-being of each community members. </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="color: #444444; font-size: 12pt;"> Knowledge that is designed, tested, packaged and embedded in
development interventions. </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-size: 12pt;">Focused on the development of the capacities of the local communities
in helping the communities to drive and to promote their own sustainable
development processes through suitable evaluation processes, through the
right adequate local sociocultural knowledge infrastructures, through
effective collaborative and participatory approaches with governments,
private sector, PPPs, NGOs etc. with the respect of the local Knowledge
resources and potentials, at the right place and at the right moment. </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="color: #444444; font-size: 12pt;">This knowledge enables the successfully management, operation,
delivery and support of sustainable development interventions into local
community practices and local environments. </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="color: #444444; font-size: 12pt;">Public and flexible knowledge management system that focuses on the
minimum well-being of all community members wherever they are living through
prosperity sharing and extreme poverty eradication. </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="color: #444444; font-size: 12pt;">The Knowledge management strategy has a flexible focus on Return On
Investment (ROI).</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="color: #444444; font-size: 12pt;">Is carefully targeted towards its audience, with the right mixture of
delivery, support, simplicity, elegance, flexibility, and, with the right
sustainable communities’ development innovations through the right knowledge
formats and the right sociocultural knowledge infrastructures.</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-size: 12pt;">Improves Development works processes, impacts, outputs, outcome and
benefits. Supported by change management processes and mechanisms. </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-size: 12pt;">Efficient through different delivery models, collaborations,
participations, processes, formats and architectures, change management and
support etc. (The core services of the Science of Delivery).</span><span style="font-size: 12pt; mso-ansi-language: DE-AT; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 3; mso-yfti-lastrow: yes;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" valign="top" width="142"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-size: 12pt;">Client Knowledge </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
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<span lang="EN-AU" style="color: #444444; font-size: 12pt;">Solves community daily practices problems. This knowledge underlines
what works in our community, in our industries, in our sectors, in our lives,
in our societies, in our engagements, in our daily jobs etc.</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"><br />
</span><span lang="EN-AU" style="color: #444444; font-size: 12pt;">The
knowledge includes the </span><span lang="EN-AU" style="color: #444444; font-size: 12pt;">daily
public, private </span><span lang="EN-AU" style="color: #444444; font-size: 12pt;">practices
and habits of each community. This includes the Practical Business Knowledge
and the Practical knowledge for Development. </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-size: 12pt;">The knowledge management strategy is focused on local private
business, public organizations, and on local management of the available
sociocultural infrastructures. This knowledge management supports too the </span><span lang="EN-IN" style="color: #444444; font-size: 12pt;">Return On
Investment (ROI).</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
</tr>
</tbody></table>
</div>
<br />
<br />
<br />
<br />
<br />
<b>What | Why | How approach </b><br />
<br />
<br />
<b>What this is</b><br />
<br />
<!--[if gte mso 9]><xml>
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</xml><![endif]--><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Millions people live below the line of
extreme poverty. The Poverty has serious consequences which need to be tracked
in order to better counteract them. Therefore, Knowledge for Development
Template and Workflow are required for better Tracking and Solving development
Challenges.</span><br />
<br />
<br />
<b>Why it's useful</b><br />
<br />
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</o:OfficeDocumentSettings>
</xml><![endif]--><span lang="EN-US" style="font-family: "calibri" , "sans-serif"; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span><br />
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:RelyOnVML/>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]-->
<br />
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Keeping ears and eyes on the grounds
wherever is absolute to track better and to act on development issues. And this
is the crucial mission of knowledge development Centre that activities must be
carried out according to geographical area: local knowledge Centre, regional
knowledge Centre, and global knowledge Centre. Each zone’s research specialists
observe and report any serious problems on development issues. Their daily
monitoring efforts, particularly the efforts of knowledge customizer must be a
prerequisite for any action undertaken by the development organizations.</span></div>
<!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>DE-AT</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true"
DefSemiHidden="true" DefQFormat="false" DefPriority="99"
LatentStyleCount="267">
<w:LsdException Locked="false" Priority="0" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 7"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 8"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" Priority="39" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" Name="toc 9"/>
<w:LsdException Locked="false" Priority="35" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" Priority="10" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" Priority="1" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" Priority="11" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" Priority="22" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" Priority="59" SemiHidden="false"
UnhideWhenUsed="false" Name="Table Grid"/>
<w:LsdException Locked="false" UnhideWhenUsed="false" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" UnhideWhenUsed="false" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/>
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<w:LsdException Locked="false" Priority="67" SemiHidden="false"
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UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
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<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
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<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Normale Tabelle";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Calibri","sans-serif";
mso-bidi-font-family:"Times New Roman";
mso-ansi-language:EN-US;
mso-fareast-language:EN-US;}
</style>
<![endif]--><br />
<b>How to use it</b><br />
<br />
<!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:RelyOnVML/>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:RelyOnVML/>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
</xml><![endif]--><br />
<!--[if gte mso 9]><xml>
<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:HyphenationZone>21</w:HyphenationZone>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>DE-AT</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true"
DefSemiHidden="true" DefQFormat="false" DefPriority="99"
LatentStyleCount="267">
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UnhideWhenUsed="false" QFormat="true" Name="Normal"/>
<w:LsdException Locked="false" Priority="9" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="heading 1"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 2"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 3"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 4"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 6"/>
<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 7"/>
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<w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 9"/>
<w:LsdException Locked="false" Priority="39" Name="toc 1"/>
<w:LsdException Locked="false" Priority="39" Name="toc 2"/>
<w:LsdException Locked="false" Priority="39" Name="toc 3"/>
<w:LsdException Locked="false" Priority="39" Name="toc 4"/>
<w:LsdException Locked="false" Priority="39" Name="toc 5"/>
<w:LsdException Locked="false" Priority="39" Name="toc 6"/>
<w:LsdException Locked="false" Priority="39" Name="toc 7"/>
<w:LsdException Locked="false" Priority="39" Name="toc 8"/>
<w:LsdException Locked="false" Priority="39" Name="toc 9"/>
<w:LsdException Locked="false" Priority="35" QFormat="true" Name="caption"/>
<w:LsdException Locked="false" Priority="10" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" Priority="1" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" Priority="11" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" Priority="22" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" Priority="59" SemiHidden="false"
UnhideWhenUsed="false" Name="Table Grid"/>
<w:LsdException Locked="false" UnhideWhenUsed="false" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
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an alarm to identify the root cause of development issues, to verify
information and to prepare a log file issue. To forward the log file to the knowledge
production Unit to consult with local governments about the production of
knowledge package for an intervention. To send the produced knowledge package (<span style="color: #4f81bd; mso-themecolor: accent1;">see <a href="http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html"><span style="color: #4f81bd; text-decoration: none;">building
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<br /></div>
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into the extreme living conditions of the poor populations concerned, assess
the status of the basic needs for human existence, investigate root causes of
the extreme living conditions of these poor populations, and meet the country’s
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 6"/>
</w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Normale Tabelle";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Calibri","sans-serif";
mso-ansi-language:EN-US;
mso-fareast-language:EN-US;}
</style>
<![endif]-->
<br />
<br />
<div style="text-align: justify;">
<span lang="EN-US" style="font-family: "calibri" , "sans-serif"; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><b>Knowledge Customizing Unit</b> </span></div>
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;"></span><br />
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;"></span><br />
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">Keeping watching the serious
consequences of poverty around, sounding the alarm at the earlier stage. Daily
monitoring of the consequences is very important to track the poverty. The role
of knowledge customizer Unit is to </span><span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">raise an alarm to local,
regional, and global development institutions about development issue that affect
the social and environmental wellbeing of a group of populations</span><br />
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">The role of the knowledge
customizing Unit is to serve as watchdogs on development challenges, to monitor
their progress and to prepare the log file for the production of the Knowledge
package for intervention, assembling people to make development intervention on
the issues of the time. </span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">In addition to procedure
requirements, knowledge customizer must offer functionality for managing
complete competency by also managing instructor-led learning events and
field-skills verification. This includes the ability to link learning materials
such as log file guides and field assessment forms and make them accessible to
the knowledge production Unit.</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">Knowledge customizer provides
real time information verification on the lieu and <span style="mso-spacerun: yes;"> </span>documentation such as attendance sheets and
issues verification approvals, videos, camera , etc. can be scanned and then
linked to the specific log file according to the full understanding of the
socio-cultural context, and with the active involvement of concerned
populations in all stages of the knowledge customizing process.</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;"><b>The template to track development issue</b> </span></div>
<br />
<span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">The Role
of this template is to track document and to forward the documentation as a log
file to the concerned knowledge Production Unit.</span><br />
<div class="MsoNormal" style="background: white; line-height: normal; text-align: justify;">
<br /></div>
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<br />
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="background: rgb(191, 191, 191); border-collapse: collapse; margin-left: 3pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184; width: 515px;">
<tbody>
<tr style="height: 13.4pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="border-image: none; border: 1pt solid currentColor; height: 13.4pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Log
File Reference: </span></b></div>
</td>
<td style="border-image: none; border: 1pt solid currentColor; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">e.g. KN4Dev 200774</span></div>
</td>
</tr>
<tr style="height: 62pt; mso-yfti-irow: 1;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 62pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Knowledge
Customizing Unit:</span></b></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 62pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">e.g.KN4Dev CU West Africa
034</span></div>
</td>
</tr>
<tr style="height: 36.15pt; mso-yfti-irow: 2;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 36.15pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Knowledge<span style="mso-spacerun: yes;"> </span>Customizer Name:</span></b></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 36.15pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">e.g. Mr./Ms. Muster Mann</span></div>
</td>
</tr>
<tr style="height: 23.55pt; mso-yfti-irow: 3;">
<td rowspan="5" style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 23.55pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Region</span></b></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 23.55pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">e.g. Division: KN4Dev Centre
Africa - West Africa</span></div>
</td>
</tr>
<tr style="height: 25.8pt; mso-yfti-irow: 4;">
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 25.8pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">e.g. Regional<span style="mso-spacerun: yes;"> </span>Knowledge for Development<span style="mso-spacerun: yes;"> </span>Centre:<span style="mso-spacerun: yes;">
</span></span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">West Africa ID2007</span></div>
</td>
</tr>
<tr style="height: 24.9pt; mso-yfti-irow: 5;">
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 24.9pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">Country: e.g. Country Muster</span></div>
</td>
</tr>
<tr style="height: 24.9pt; mso-yfti-irow: 6;">
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 24.9pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
</td>
</tr>
<tr style="height: 29.4pt; mso-yfti-irow: 7;">
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 29.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">Locality: e.g. Village
Muster</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 8;">
<td rowspan="2" style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Development
issue identified </span></b></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">Description:<span style="mso-spacerun: yes;"> e.g. </span>sounding alarming no hospital nearby-
Populations are in survival mode- Most of the villagers have never travelled
far from their home village, never even been in a bank, whose kids often do
not attend school because the family cannot afford modest fees, whose kids
die of malaria or other diseases because there is either no hospital nearby,
even they cannot afford the cost when there is a hospital. </span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 9;">
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">Priority: high</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 10;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Number
of concerned populations: </span></b></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">e.g. 500.000</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 11;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Education
level of the concerned populations:</span></b></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">e.g. Middle</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 12;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Local
capacity level of the concerned populations:</span></b></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">e.g. Weak</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 13;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Availability
of the other basic needs for human existence:</span></b></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">e.g. Lack of basic
education, health care, sanitation, clean water, employment, local
cooperation,<span style="mso-spacerun: yes;"> </span>food, inter alia,
guidance, etc.</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 14;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Additional
information:</span></b></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNoSpacing" style="text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;">e.g. verification Videos,
reportages, assessments, evaluations, meetings, documentations, etc. </span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 15; mso-yfti-lastrow: yes;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 106.85pt;" width="142"><div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Datum
and Signature:</span></b></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 279.5pt;" width="373"><div class="MsoNormal" style="text-align: justify;">
<br /></div>
</td>
</tr>
</tbody></table>
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<![endif]--><br />
<br />
<br />
<span lang="EN-AU" style="color: #444444; font-size: 12pt;"><b><b>Problem detection</b></b></span><br />
<br />
<br />
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<br />
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<span lang="EN-AU" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-AU;">The problem investigation and diagnosis procedure is
aimed at identifying the root cause of any development issues and to prepare
the log file and sounding the alarm. This requires attention (ears and eyes on
the ground). </span></div>
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<span lang="EN-US" style="font-size: 12pt; line-height: 115%;">This
process enables to identify on a common basis development issues (e.g.
private and public institutions, old and young people all over the world will
come together to discuss about development issues of each corner of the world
etc.) </span></div>
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<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">To <b style="mso-bidi-font-weight: normal;">verify </b>a welfare state (e.g. a group a population are living in
survival mode)</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">To <b style="mso-bidi-font-weight: normal;">provide</b> early warning</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">To <b style="mso-bidi-font-weight: normal;">understand </b>early sounding</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">To <b style="mso-bidi-font-weight: normal;">assess </b>and evaluate and prevent on real time development
issues (e.g. social conflict, genocide, terrorism, hunger, nature pollution,
climate change etc...)</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">To <b style="mso-bidi-font-weight: normal;">gather</b> development issues across various sources</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">To i<b style="mso-bidi-font-weight: normal;">nform</b> development institutions that something is wrong here or
there (e.g. the bridge, social conflict, the rain forest would disappear if
there is no intervention, optimization of consummations, defect welfare sate of
a group of populations, etc.)</span></div>
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government for mobilizing action on development intervention.</span></div>
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<td style="background: rgb(184, 204, 228); border-image: none; border: 1pt solid currentColor; height: 13.4pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<b><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">References</span></b></div>
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<b><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Procedure</span></b></div>
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<b><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Description</span></b></div>
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<b><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Role</span></b></div>
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<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" valign="top" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev 4.1.1</span></div>
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<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" valign="top" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Review closed <span style="mso-spacerun: yes;"> </span>log file </span></div>
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<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Periodically, the knowledge
Coordinator must review the closed log file to detect new development problems
or match development issues to existing problems that have not been resolved.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Analysis of real time data
may reveal that similar or reoccurring development issue <span style="mso-spacerun: yes;"> </span>are reported, which means that a permanent
knowledge package for intervention <span style="mso-spacerun: yes;"> </span>fix
must be produced.<br />
Select development issues since last review by using the following criteria: </span></div>
<div class="MsoNormal" style="line-height: normal; margin-left: 18.75pt; margin-top: 9.6pt; mso-list: l0 level1 lfo1; mso-margin-bottom-alt: auto; tab-stops: list 36.0pt; text-align: justify; text-indent: -18pt;">
<span lang="EN-US" style="color: black; font-family: "symbol"; font-size: 10pt;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><span lang="EN-US" style="color: black; font-size: 12pt;">Major development issues (high impact)</span></div>
<div class="MsoNormal" style="line-height: normal; margin-left: 18.75pt; margin-top: 9.6pt; mso-list: l0 level1 lfo1; mso-margin-bottom-alt: auto; tab-stops: list 36.0pt; text-align: justify; text-indent: -18pt;">
<span lang="EN-US" style="color: black; font-family: "symbol"; font-size: 10pt;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><span lang="EN-US" style="color: black; font-size: 12pt;">Social issues resolved through a local production of the
knowledge package for development or local knowledge package for intervention
not matched to a problem. So issue escalation </span></div>
<div class="MsoNormal" style="line-height: normal; margin-left: 18.75pt; margin-top: 9.6pt; mso-list: l0 level1 lfo1; mso-margin-bottom-alt: auto; tab-stops: list 36.0pt; text-align: justify; text-indent: -18pt;">
<span lang="EN-US" style="color: black; font-family: "symbol"; font-size: 10pt;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><span lang="EN-US" style="color: black; font-size: 12pt;">Suspected development issues (as identified by the local
knowledge Customizing Unit )</span></div>
<div class="MsoNormal" style="line-height: normal; margin-left: 18.75pt; margin-top: 9.6pt; mso-list: l0 level1 lfo1; mso-margin-bottom-alt: auto; tab-stops: list 36.0pt; text-align: justify; text-indent: -18pt;">
<span lang="EN-US" style="color: black; font-family: "symbol"; font-size: 10pt;"><span style="mso-list: Ignore;">·<span style="font-size-adjust: none; font-stretch: normal; font: 7pt/normal "Times New Roman";">
</span></span></span><span lang="EN-US" style="color: black; font-size: 12pt;">Candidates (developments agencies, local government, PPPs etc.) for
development intervention. All closed development issues not resolved through a production of local knowledge package for intervention need to be matched to existing development issues and must be escalated to next step. Otherwise Knowledge Connector and Delivery staff may already have linked the development issues to existing knowledge package for intervention </span><span lang="EN-US" style="color: black; font-family: "calibri" , "sans-serif"; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-hansi-theme-font: minor-latin;">. </span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" valign="top" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Customizer,
Producer, Connector and Delivery <span style="mso-spacerun: yes;"> </span>Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 2;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.2</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Development issues caused
by social or environmental outstanding issue?</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Verify whether the development
issue is caused a by social or environmental outstanding issue or Known
Error. If yes, we need go to KN4dev4.1.3. If not, we need to go to KN4dev4.1.4
It is important to link development issues <span style="mso-spacerun: yes;"> </span>to existing social and environmental issues
in order to monitor the number of reoccurring<span style="mso-spacerun: yes;">
</span>issues, which will help <span style="mso-spacerun: yes;"> </span>each
knowledge for development Centre to identify development issues <span style="mso-spacerun: yes;"> </span>that are not resolved. The issue count is
updated in the log file record. The issue count is the number of times that
this particular development issue has resulted in a local, regional and
global knowledge package for intervention. The issue count influences the
prioritization by giving an indication of the frequency of occurrence and
thus the impact this issue is having on the social and the environmental
wellbeing.</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Customizer
Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 3;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.3</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Relate issue to social
and environmental outstanding problem</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">If the development issue
is caused by a social and environmental issues outstanding issue the log file
must be linked to the issue record. If needed, the issue log file is updated
and the Knowledge package production for intervention is notified (for
example, when a knowledge package for intervention is already available).</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">End of procedure.</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Customizer and
Knowledge Producer <span style="mso-spacerun: yes;"> </span>Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 4;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.5</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Capture development issues
details</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">After a development issue
is identified or detected, it must be accurately recorded (e.g. log file).</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">The concerned Knowledge
Customizer fills out the problem details (some fields are copied from the
related assessment file).</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">A brief description and
detailed description is added or updated to define the issue in more detail.
The issue must be described in terms of symptoms and impact of the issue from
a social and environmental well-being<span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span>perspective.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Recording issues details
consists of the following activities:</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Determine affected group
of population</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Determine impact on the social
and environmental well-being of the group of population </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Provide an impact Reference
and description.<br />
Determine the specific conditions under which a social and environmental
well-being of the group of population are affected (e.g. the bridge is defect
the population could not join the next city for buying food, rations,
telephoning, for hospitalization etc...)</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Customizer <span style="mso-spacerun: yes;"> </span>Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 5;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.5.1.6</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Determine issue Categorization</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Determine the correct
categorization for the issue <span style="mso-spacerun: yes;"> </span>record
(e.g. sanitation, food, welfare state) etc.</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Customizer
Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 6;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.7</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Match consequence to the issue</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Search for social and
environmental consequences that are caused by this issue. Link these consequence
to the new issues.<br />
Consequence can also be linked by Knowledge Customizer, which also results in
updating the issues count.</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Customizer
Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 7;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.8</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Local knowledge package
production for intervention is possible available?</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Verify whether a Local
knowledge package production for intervention is possible or is available
based on consequences or issues history. If yes, go to KN4dev4.1.9. If not,
go to KN4dev4.1.10.</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Producer and
Knowledge Connector and Delivery Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 8;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.9</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Document knowledge
package production for intervention</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Document knowledge
package production for intervention from the related development issue and it
consequences.</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge customizer and Knowledge
producer Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 9;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.10</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Submit problem</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Review and complete the log
file reference record details including description and brief description.
Save the log file record. After the registration and classification is
complete, the issue phase must be updated to “issue prioritization,
assignment, and scheduling”.<br />
A default priority is selected based on the impact and urgency code (e.g.
high, massive, etc.).<br />
Update phase to “issue prioritization and planning”. Continue with activity
“Evaluate issue Priority” KN4dev4.2.1.</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Customizer
Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 10;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.11</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Conduct Trend Analysis</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Review real time
information and knowledge on the target site (for example, local performance
and availability capacity). Identify potential issue such as capacity and
performance issues. The real time information provided by availability,
capacity, and change management is analyzed to determine local potential issues
and capacity.</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Producer and
Knowledge Connector <span style="mso-spacerun: yes;"> </span>Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 11;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.12</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Review PPPs issues</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Information from
suppliers is periodically reviewed to identify issues and Known Errors (that
is, the Known Errors discovered and published by providers). For example: the
infrastructure that supports right the knowledge package for intervention is
not available local.</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 66.9pt;" width="89"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Connector and
Delivery<span style="mso-spacerun: yes;"> </span>Coordinator</span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 12;">
<td style="border-color: currentColor gray windowtext windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 64.3pt;" width="86"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.13</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 73.95pt;" width="99"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Related to<br />
to the lack in access to the infrastructure that supports the knowledge package
for the intervention?</span></div>
</td>
<td style="border-color: currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 13.4pt; padding: 0cm 3.5pt; width: 181.2pt;" width="242"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">The suspected issue is analyzed
and it is determined whether an investigation is required or whether the
identified issue can be resolved <span style="mso-spacerun: yes;"> </span>to an
outstanding infrastructures and maintenance supplier</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">After a potential issue
has been detected through trend analysis or information provided by suppliers
and development teams, it needs to be assessed to determine if the issue has
already been recorded as an issue or a Known Error.<br />
For example: additional or new information discovered that is relevant for
the issue. If yes, go to KN4dev4.1.14. If no, continue with SO4.1.4.</span></div>
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<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Connector and
Delivery <span style="mso-spacerun: yes;"> </span>Coordinator</span></div>
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<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">KN4dev4.1.14</span></div>
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<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Update PPPs outstanding
issue.</span></div>
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<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Update issue record (and
any related Known Errors) with information and details captured from
suppliers and other sources. After the update, the stakeholders and
responsible supplier Analyst may need to be informed of new insights.</span></div>
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<span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Knowledge Connector and
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<span lang="EN-US" style="font-family: "calibri" , "sans-serif"; font-size: 12pt;">Table: </span><span lang="EN-US" style="color: black; font-size: 12pt; line-height: 115%;">Workflow for tracking on real time development issues.</span><br />
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">The success
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Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" Priority="0" SemiHidden="true"
UnhideWhenUsed="true" Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
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<br />
<br />
<br />
<b>Knowledge Production Unit</b><br />
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<span lang="EN-US" style="font-size: 12pt; line-height: 115%;">The role of the knowledge production
Unit is to prepare the knowledge package for intervention, to monitor it
progress and to assess the <a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html" target="_blank">quality</a> and the worth of the Knowledge package for intervention,
assembling people to make development intervention on the issues of the time</span></div>
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<br /></div>
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<span lang="EN-US" style="font-size: 12pt; line-height: 115%;">In addition to procedure
requirements, knowledge Producer must offer functionality for managing complete
competency by also managing instructor-led learning events and field-skills
verification, documentation of required infrastructures. This includes the
ability to link documentations file guides and field assessment forms and make
them accessible to the knowledge Connection Unit.</span></div>
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<br /></div>
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<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">The knowledge Production Unit provides knowledge package service
designed and production through available development log file reference to
address demand from development interventions. </span></div>
<br />
<br />
<div style="text-align: justify;">
<br /></div>
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<br />
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<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">The role of the
knowledge Connection Unit is to serve as evaluation center and delivery center
on knowledge Package for development intervention. It monitors the progress
and prepares the intervention on the target site. The Knowledge
Connection Unit evaluates the worth of the intervention with the <span style="color: #333333;"><a href="http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html" target="_blank">three pillars of development intervention parameters</a> (Inclusion
Management in all phases of the intervention, Sociocultural Infrastructures
(Physical/soft) that enable the development and the support of the
intervention, Knowledge Transfer and Change Management that enable efficient
management and the exploitation of the intervention on the target site after
the intervention exits) for maintaining sustainability (to remain diverse and
productive over time).</span></span></div>
<br />
<br />
<br />
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbWfGvRLQoOP0VjS_V9hQE_TDHDCntJn-93V196PaNHGLypVIKmre_fmUcol4281p3T0ZmS6k3REovTC4xN_0rQXEKt3LCSBSh5nrA-ndBGkMo1rgX6WK9Ud8WOF9vx5ARmgGVAwVYLY4/s1600/pillars.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbWfGvRLQoOP0VjS_V9hQE_TDHDCntJn-93V196PaNHGLypVIKmre_fmUcol4281p3T0ZmS6k3REovTC4xN_0rQXEKt3LCSBSh5nrA-ndBGkMo1rgX6WK9Ud8WOF9vx5ARmgGVAwVYLY4/s400/pillars.jpg" width="400" /></a><br />
<br />
<br />
<b>Conclusion</b><br />
<br />
<div style="text-align: justify;">
<br /></div>
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<span lang="EN-US" style="font-size: 12pt; line-height: 115%;">Development
challenge is complex and requires very attention on the ground. This means
having eyes and ears everywhere to pursue and to watch poverty on the real time
must be a great opportunity and success to track and to respond well to the
World´s most complex Development Challenges. This success depends on how
earlier development agencies are getting Knowledge and information from the
grounds for mobilizing development interventions</span><span lang="EN-US" style="font-family: "times new roman" , "serif"; font-size: 12pt;"> </span><br />
<br />
<span lang="EN-US" style="font-family: "times new roman" , "serif"; font-size: 12pt;">The described Template and Workflow in this paper, as well as
development sustainability indicators, development sustainability reports etc.
do not guarantee necessary World Sustainable Building.<span style="mso-spacerun: yes;"> </span></span><span lang="EN-US" style="font-size: 12pt; line-height: 115%;">
</span><br />
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<span lang="EN-US" style="font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="font-family: "times new roman" , "serif"; font-size: 12pt;">It seems that the best process for maintaining World Sustainable
Building is to pursuing, watching, and tracking on real time and in space (ears
and eyes on the grounds) the positive and negative impact on the achievement of
the Millennium Development Goals (MDGs) objectives worldwide. And as process, I
would propose the Knowledge for Development without Borders</span>.</span></div>
<br />
<br />
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
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<span lang="EN-US" style="font-size: 12pt; line-height: 115%;">Pursuing,
watching, and tackling the giant monster (Poverty) worldwide on real time and space
demands an organization, an affiliated Non-governmental Organization approach
like KNOWLEDGE FOR DEVELOPMENT WITHOUT BORDERS (please <a href="http://amouzoubedi.blogspot.co.at/2014/01/knowledge-for-development-without.html" target="_blank">see</a>) that assists
development organizations, NGOs, governments, Public and Private institutions
to have access on the real time basis to the information and knowledge on the
grounds for the better decision making, designing, and mobilizing development intervention. </span><span lang="EN-US" style="font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%;">KNOWLEDGE FOR DEVELOPMENT WITHOUT BORDERS </span>that bands ALL people together for the well social and environmental purposes.</span></div>
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<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[1] Knowledge Package for Development </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL: http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[2] Framework based on knowledge for Development to
analyse and measure the worth of Development Interventions </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL:
http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[3] Holistic framework to improve development
interventions </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL:
http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[4] Setting Key Performance Indicator (KPI) for
Knowledge Package for Development </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL: http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html
</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[5] Agile knowledge Package Quality Policy: It is the
Right Delivery and the Real-Time Access to the Knowledge for Development! </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL: <a href="http://amouzoubedi.blogspot.co.at/2012/12/agile-knowledge-package-quality-policy.html"><span lang="DE-AT" style="color: windowtext; mso-ansi-language: DE-AT; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2012/12/agile-knowledge-package-quality-policy.html</span></a>
</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[6] Creating decentralized knowledge management and
transfer culture for development</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL: http://amouzoubedi.blogspot.co.at/2012/09/creating-decentralized-knowledge.html
</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[7] How Knowledge can Impact Development?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL: <a href="http://amouzoubedi.blogspot.co.at/2013/03/how-knowledge-can-impact-development.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013/03/how-knowledge-can-impact-development.html</span></a></span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;"> [8] Change Management and Knowledge for
Development</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL:http://amouzoubedi.blogspot.co.at/2013/03/change-management-and-knowledge-for.html</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[9] We are lacking of the right delivery process and
not of practical knowledge for development </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL:
http://amouzoubedi.blogspot.co.at/2013/09/we-are-lacking-of-right-delivery.html</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[10] Evaluation et Development Durable </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL:
http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[11] A holistic approach: the sociocultural infrastructures
and the Millennium Development Goals (MDGs) </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL: http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;"> [12] Why operate agile in sustainable
development programmes and projects?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL: http://amouzoubedi.blogspot.co.at/2013_01_01_archive.html
</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[13] Holistic framework to improve development
projects and interventions</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL: http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">[14] Publications: papers and books </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US;">URL: http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html</span></div>
</div>
<div style="text-align: justify;">
[15] Management<br />
URL: <a href="http://www.mango.org.uk/Guide/WorkingWithBeneficiaries">http://www.mango.org.uk/Guide/WorkingWithBeneficiaries</a><br />
URL: <a href="http://www.mango.org.uk/Guide/Donors">http://www.mango.org.uk/Guide/Donors</a></div>
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<a href="https://www.morebooks.de/search/de?utf8=%25E2%259C%2593&q=Amouzou+Bedi" target="_blank">*Author,</a> Amouzou Bedi (<span style="color: blue;">Expertise and knowledge of the science management and its cultural implications in the developed and developing world in particular</span>), contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank">LinkedIn</a>. I will try to update this paper on a regular basis if a need arises. Please if you have a suggestion (how we can better this Template) and feedback with regards to this work please feel free to share this. Many thanks for taking your time to read this paper.</div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiP6TdAzNMeKe7VaB5M6lS-KGs6nrTka1hmHzx_c9D4TE-BXLAHhG34ZeG1Y6gI_G_h2bYGM-NisRxizoieSqefUryS8oPcRXw2y6DCHR9yTsW1LSiJ7BIjh6-PuofoHecODPY_H8GtJUs/s1600/fin.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="305" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiP6TdAzNMeKe7VaB5M6lS-KGs6nrTka1hmHzx_c9D4TE-BXLAHhG34ZeG1Y6gI_G_h2bYGM-NisRxizoieSqefUryS8oPcRXw2y6DCHR9yTsW1LSiJ7BIjh6-PuofoHecODPY_H8GtJUs/s400/fin.jpg" width="400" /></a>j</div>
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<br />DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com2tag:blogger.com,1999:blog-5733734842582254876.post-4793103716306783192013-12-27T07:53:00.002-08:002014-01-15T23:58:15.061-08:00Implementing Information Security Management System and Auditing<span style="font-family: Calibri; font-size: x-small;"></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhjR9hLFgExCovkKY_YTCxu_NvVHA6uVgewvAHY2lGgjkQC9z84se8hEDJOLjuz8HmBtyot0-y8QnVEPCX3zR-hVwL0-60DtYMxKJnXvJCCGl2ZCzmN63zCnH5U-uHcbuXsxqk0mYeflAw/s1600/amouzoubedi.bmp" style="clear: left; cssfloat: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhjR9hLFgExCovkKY_YTCxu_NvVHA6uVgewvAHY2lGgjkQC9z84se8hEDJOLjuz8HmBtyot0-y8QnVEPCX3zR-hVwL0-60DtYMxKJnXvJCCGl2ZCzmN63zCnH5U-uHcbuXsxqk0mYeflAw/s1600/amouzoubedi.bmp" /></a><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">ITIL ®V3 (IT Service Management) </span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">PRINCE2 ® (Projects in Controlled Environments)</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Agile Management Innovations </span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Wirtschaftsinformatik - Diplom-Ingenieur (MSc)</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Informatikmanagement - Mag. rer. soc. oec (MA)</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Wirtschaftsinformatik - Bakk.rer. soc. oec (BA)</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Social Science - DEUG</span></div>
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<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"> </span></span></span><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span lang="EN-US" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><a href="http://technet.microsoft.com/en-us/library/cc961268.aspx"><span style="color: blue;">Business
applications</span></a> allow customers to process business operations through
different ICT infrastructures and applications platforms. The security <span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-font-kerning: 18.0pt;">(e.g. <a href="http://technet.microsoft.com/en-us/library/cc700825.aspx"><span style="color: blue;">Responding to
IT Security Incidents</span></a>) of </span>these
ICT infrastructures, business applications, data acquisition, data transport, data collection, data processing, data processing, data&products, and customer
information associated with it is relevant business critical performances, as well as the business continuity may be considered high-profile. </span></span></span></span><br />
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span lang="EN-US" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"></span></span></span></span><br />
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span lang="EN-US" style="font-size: 10pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Furthermore, due to the
requirements, rapid transformation of business applications development,
pressure, availability and reliability demands imposed by information security,
business applications management need to implement secure Information Security
Management System, integrated solutions, a valid assessment<a href="http://amouzoubedi.blogspot.co.at/2013/11/it-financial-management-from-what-to-how.html" target="_blank"> before investment</a>,
quality assurance testing, 24 x 7 Support with a well framed and documented
operations procedures and an information security <a href="http://amouzoubedi.blogspot.co.at/2013/10/information-management-system-audit.html" target="_blank"><span style="color: blue;">Audit</span></a> checklist.</span><span lang="EN-US" style="mso-ansi-language: EN-US;"><o:p></o:p></span></span></span></span></div>
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;">
</span></span></span><br />
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"></span></span></span><br />
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"> </span></span><br />
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">
</span>
</span><span style="font-family: Calibri; font-size: x-small;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-font-kerning: 18.0pt;">Business Continuity check list</span></b></span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span style="font-family: Calibri; font-size: x-small;"></span> <span style="font-family: Calibri; font-size: x-small;"> </span></div>
<div style="text-align: justify;">
<span style="font-family: Calibri; font-size: x-small;"></span><br /></div>
<div style="text-align: justify;">
<span style="font-family: Calibri; font-size: x-small;"><span lang="EN-US" style="color: #333333; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">Business Continuity requires
a set off comprehensive and innovative measures </span></span><span style="font-family: Calibri; font-size: x-small;"><span lang="EN-US" style="color: #333333; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"> and procedures (e.g. <a href="http://intreis.com/wp-content/uploads/downloads/2013/03/Structuring-IT-SLAs.pdf" target="_blank">Structuring IT Service Level Agreements, SLA</a>) to ensure
business continuity and reliability. A set off comprehensive and innovative designing and developing tests for new versions of business applications. <span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU;"><span style="color: black; font-family: Calibri;">An example of system availability guarantees can be found on the table below.</span></span></span></span><br />
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<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto auto auto 3pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184; width: 517px;">
<tbody>
<tr style="height: 13.4pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.4pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 78.8pt;" valign="bottom" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b style="mso-bidi-font-weight: normal;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Performance Metric </span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td colspan="3" style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.4pt; padding: 0cm 3.5pt; width: 308.95pt;" valign="bottom" width="412"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"> </span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b style="mso-bidi-font-weight: normal;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Description</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 1;">
<td rowspan="6" style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 78.8pt;" width="105"></td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.25pt;" valign="top" width="104"><div align="center" class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<b><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">#Items <o:p></o:p></span></span></b></div>
</td>
<td colspan="2" style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 230.7pt;" valign="top" width="308"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<b><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">Incident responding
time <o:p></o:p></span></span></b></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 2;">
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.25pt;" valign="top" width="104"><div align="center" class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">1</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: 1.0pt; mso-border-color-alt: windowtext; mso-border-left-alt: .5pt; mso-border-right-alt: .5pt; mso-border-style-alt: solid; mso-border-top-alt: 1.0pt; padding: 0cm 3.5pt; width: 100.95pt;" valign="top" width="135"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">10 minutes</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 129.75pt;" valign="top" width="173"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">30 minutes</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 3;">
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.25pt;" valign="top" width="104"><div align="center" class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">2</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: 1.0pt; mso-border-color-alt: windowtext; mso-border-left-alt: .5pt; mso-border-right-alt: .5pt; mso-border-style-alt: solid; mso-border-top-alt: 1.0pt; padding: 0cm 3.5pt; width: 100.95pt;" valign="top" width="135"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">30 minutes</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 129.75pt;" valign="top" width="173"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">4 hours</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 4;">
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.25pt;" valign="top" width="104"><div align="center" class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">3</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: 1.0pt; mso-border-color-alt: windowtext; mso-border-left-alt: .5pt; mso-border-right-alt: .5pt; mso-border-style-alt: solid; mso-border-top-alt: 1.0pt; padding: 0cm 3.5pt; width: 100.95pt;" valign="top" width="135"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">2 hours</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 129.75pt;" valign="top" width="173"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">24 hours</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 5;">
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.25pt;" valign="top" width="104"><div align="center" class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">4</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: 1.0pt; mso-border-color-alt: windowtext; mso-border-left-alt: .5pt; mso-border-right-alt: .5pt; mso-border-style-alt: solid; mso-border-top-alt: 1.0pt; padding: 0cm 3.5pt; width: 100.95pt;" valign="top" width="135"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">1 day</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 129.75pt;" valign="top" width="173"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">1 week</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 6;">
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.25pt;" valign="top" width="104"><div align="center" class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">5<o:p></o:p></span></span></div>
</td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-bottom-alt: 1.0pt; mso-border-color-alt: windowtext; mso-border-left-alt: .5pt; mso-border-right-alt: .5pt; mso-border-style-alt: solid; mso-border-top-alt: 1.0pt; padding: 0cm 3.5pt; width: 100.95pt;" valign="top" width="135"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">…<o:p></o:p></span></span></div>
</td>
<td style="background: rgb(191, 191, 191); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 129.75pt;" valign="top" width="173"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">….<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.4pt; mso-yfti-irow: 7; mso-yfti-lastrow: yes;">
<td style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.4pt; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.8pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 10pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Availability</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td colspan="3" style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.4pt; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 308.95pt;" width="412"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">This metric
includes system availability guarantees over a period of time.<span style="mso-spacerun: yes;"> </span>For example, the <b>application</b> will be
available 98% of the time, 7 days a week, 19 hours per day.</span><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
</tbody></table>
<span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Table 1 performance metric setting</span><o:p></o:p><br />
<br />
<span style="font-family: Calibri; font-size: x-small;"><span lang="EN-US" style="color: #333333; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></span><br />
<span style="font-family: Calibri; font-size: x-small;"><span lang="EN-US" style="color: #333333; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"></span></span><br />
<span style="font-family: Calibri; font-size: x-small;"><span lang="EN-US" style="color: #333333; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">A well framed and documented business
continuity check list could help evaluating new measure and to respond with the highest quality at the lowest cost as soon
as possible while detection business continuity outages (e.g. <a href="http://www.continuitycentral.com/feature0928.html" target="_blank">power failure response strategy</a>) in a turbulent environment. </span></span><span style="font-family: Calibri; font-size: x-small;"><span lang="EN-US" style="color: #333333; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;">The first step in preparing Business continuity
outages response strategy(e.g. Service Level Agreement (SLA), Operation Level Agreement (OLA), and Underpinning Contract (UC)) is to identify and understand well the business infrastructures
environment and its operations. The table below shows some critical infrastructures, but not
limited to these one. </span></span><br />
<span style="font-family: Calibri; font-size: x-small;"><span lang="EN-US" style="color: #333333; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"><o:p></o:p></span></span> </div>
<span style="font-family: Calibri; font-size: x-small;">
</span><br />
<span style="font-family: Calibri; font-size: x-small;"> </span><span style="font-family: Calibri; font-size: x-small;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin;"><o:p> </o:p></span><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><o:p> </o:p></span></span><br />
<span style="font-family: Calibri; font-size: x-small;"></span><br />
<span style="font-family: Calibri; font-size: x-small;"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto auto auto 3pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184; width: 515px;"><span style="font-family: Times New Roman;">
</span><tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><span style="font-family: Times New Roman;">
</span><td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 78.5pt;" valign="bottom" width="105"><span style="font-family: Times New Roman;">
</span><br />
<div align="center" class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 5pt; text-align: center;">
<b><span style="font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Type</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td colspan="2" style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 307.75pt;" valign="bottom" width="410"><span style="font-family: Times New Roman;">
</span><br />
<div align="center" class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 5pt; text-align: center;">
<span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><strong>Description<o:p></o:p></strong></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span></tr>
<span style="font-family: Times New Roman;">
</span>
<tr style="height: 13.5pt; mso-yfti-irow: 1;"><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.5pt;" width="105"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;"><strong>Infrastructures<o:p></o:p></strong></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td colspan="2" style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 307.75pt;" width="410"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Budgeting, Infrastructure Engineering,
procurement, Infrastructure Change, Release Management, </span><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Responsible people, </span><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Significant events, </span><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Support 24x7 basis by using mobile
phones with Email & SMS, videos, cameras, incidents tracking tools, alerting, service
enabled/disabled, etc.<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Computing Facilities (workstations, servers,
RAID technology, <span style="mso-spacerun: yes;">power, cooling, safety infrastructure, </span>UPS power protection systems, etc.) etc.<o:p></o:p></span><br />
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span></tr>
<span style="font-family: Times New Roman;">
</span>
<tr style="height: 13.5pt; mso-yfti-irow: 2;"><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.5pt;" width="105"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;"><strong>Network services reliability<o:p></o:p></strong></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td colspan="2" style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 307.75pt;" width="410"><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Signal conditioners, Failover
capabilities, network services, Mail, DNS and DHCP, file services, Internet Access, Active Directory,
development servers</span><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">, Servers
backup, etc.</span></td><span style="font-family: Times New Roman;">
</span></tr>
<span style="font-family: Times New Roman;">
</span>
<tr style="height: 23.05pt; mso-yfti-irow: 3;"><span style="font-family: Times New Roman;">
</span><td rowspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 23.05pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.5pt;" width="105"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;"><strong>Security Management<o:p></o:p></strong></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td colspan="2" style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 23.05pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 307.75pt;" width="410"><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Documentation covering Users Security
Policy, Network Usage and access policy, Sensitive business information encryption,
data exchange policies, compliance with security policy, regulations, logon scripts and Group
Policies, etc. <o:p></o:p></span><br />
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span></tr>
<span style="font-family: Times New Roman;">
</span>
<tr style="height: 20.4pt; mso-yfti-irow: 4;"><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 20.4pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 3.5pt; width: 108pt;" width="144"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;"><strong>Staff Security<o:p></o:p></strong></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 20.4pt; mso-border-bottom-alt: 1.0pt; mso-border-color-alt: windowtext; mso-border-left-alt: .5pt; mso-border-right-alt: 1.0pt; mso-border-style-alt: solid; mso-border-top-alt: .5pt; padding: 0cm 3.5pt; width: 199.75pt;" width="266"><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Security checks, business data confidentiality
agreements, security knowledge up-to-date, special security training programs
on regular basis, etc.</span></td><span style="font-family: Times New Roman;">
</span></tr>
<span style="font-family: Times New Roman;">
</span>
<tr style="height: 20.4pt; mso-yfti-irow: 5;"><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 20.4pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 3.5pt; width: 108pt;" width="144"><span style="font-family: Times New Roman;">
</span><br />
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<span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;"><strong>Physical Security and Access Control<o:p></o:p></strong></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 20.4pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 3.5pt; width: 199.75pt;" width="266"><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Access control system, first level security
check service, employee's ID-badges, usage of electronic cards, video
monitoring, alert systems, and governmental Security Service's (Police)
protection, central and decentralize control point, etc.<o:p></o:p></span><br />
<span style="font-family: Times New Roman;"></span> </td><span style="font-family: Times New Roman;">
</span></tr>
<span style="font-family: Times New Roman;">
</span>
<tr style="height: 20.4pt; mso-yfti-irow: 6;"><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 20.4pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 3.5pt; width: 108pt;" width="144"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;"><strong>Customers Data Protection<o:p></o:p></strong></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 20.4pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 3.5pt; width: 199.75pt;" width="266"><span style="font-family: Times New Roman;">
</span><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Sensitive Business<span style="mso-spacerun: yes;"> </span>data are exchanged via secure canal like
VPN, Secure FTP server, <span style="mso-spacerun: yes;"> </span>emails encryption, respecting ISO standards for information security, following governmental rules, regulations
for emergency issues, etc.<o:p></o:p></span><br />
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span></tr>
<span style="font-family: Times New Roman;">
</span>
<tr style="height: 20.4pt; mso-yfti-irow: 7;"><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 20.4pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 3.5pt; width: 108pt;" width="144"><span style="font-family: Times New Roman;">
</span><br />
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<span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;"><strong>Additional</strong> <strong>capacities<o:p></o:p></strong></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 20.4pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 3.5pt; width: 199.75pt;" width="266"><span style="font-family: Times New Roman;">
</span><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Using virtualization
technology for development purposes, building separate operational environment for each project, resource
allocation flexibility and effectiveness, servers, storage, and network virtualizationetc.<o:p></o:p></span><br />
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span></tr>
<span style="font-family: Times New Roman;">
</span>
<tr style="height: 20.4pt; mso-yfti-irow: 8;"><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 20.4pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 3.5pt; width: 108pt;" width="144"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;"><strong>Security Monitoring<o:p></o:p></strong></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 20.4pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 3.5pt; width: 199.75pt;" width="266"><span style="font-family: Times New Roman;">
</span><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Constantly monitored of critical
processes by the administrative team, controlled vital information, monitoring,
evaluation and effective management of <span style="mso-spacerun: yes;"> </span>changes and incidents (well tracking and
logging), etc</span></td><span style="font-family: Times New Roman;">
</span></tr>
<span style="font-family: Times New Roman;">
</span>
<tr style="height: 13.5pt; mso-yfti-irow: 9; mso-yfti-lastrow: yes;"><span style="font-family: Times New Roman;">
</span><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 78.5pt;" width="105"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;"><strong>Backup Process and Disaster Recovery<o:p></o:p></strong></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td colspan="2" style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 307.75pt;" width="410"><span style="font-family: Times New Roman;">
</span><span lang="EN-US" style="color: #333333; font-family: "Verdana","sans-serif"; font-size: 9pt; mso-ansi-language: EN-US;">Well defined information Life Cycle Management
(ILM) process, set of data protection and security-related activities, special
data recovery scenario for potential data loss situation (e.g. hardware or
software failure, computer virus, human mistake, etc.), data acquisition, signal conditioners, PID controllers, regulation of process
of backup copies and replication create by the Backup process plan, physically distributed
backup locations, dedicated servers in several countries, encryption of high
business backup data, etc.</span></td><span style="font-family: Times New Roman;">
</span></tr>
<span style="font-family: Times New Roman;">
</span></tbody></table>
<span style="font-family: Times New Roman; font-size: small;">
Table 2 Business continuity check list</span></div>
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
</div>
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"></span></span></span><br />
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;">Ensuring that<span style="font-family: Times New Roman; font-size: small;">
b</span><span lang="EN-AU" style="font-size: 10pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">usiness continuity
related infrastructures(<em>e.g. computing facilities, network services
reliability, etc.),</em> security management <em>[(e.g. staff security, physical security
and access control, customers/business data protection, additional capacities(e.g. virtualization technology),</em> security monitoring <em>(e.g. syslog server)],</em>
backup process and disaster recovery <em>(e.g. hardware or software failure,<span style="mso-spacerun: yes;"> </span>computer virus, human mistake, failure of
physically distributed backup locations etc.),</em> </span><span style="font-family: Times New Roman; font-size: small;">bus</span>iness data delivery time, information security infrastructure and regulation, business information and information systems, agility, reliability, security and availability, etc. are handled in consistency with business needs and data Information Security Policy and procedures is crucial for Business continuity management.</span></span></span></div>
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span style="font-family: Calibri; font-size: x-small;"></span><br /></div>
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span style="font-family: Calibri; font-size: x-small;"></span><br /></div>
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<br /></div>
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<span style="font-family: Calibri; font-size: x-small;"></span> </div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US"><o:p></o:p></span> </div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhCilwuMuMmBLGw6ecgHnIossErt6rexDLY0pgcfailFacI3I5Nek7VZ02EDu1k18cMVJ9NIjT-4yXvzOmEoLToYoQ5x10YDOQdMzRjS5XDnssGkZnD2AwShXjCb23UqsTHY2xf3vbiy2g/s1600/cles_p.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhCilwuMuMmBLGw6ecgHnIossErt6rexDLY0pgcfailFacI3I5Nek7VZ02EDu1k18cMVJ9NIjT-4yXvzOmEoLToYoQ5x10YDOQdMzRjS5XDnssGkZnD2AwShXjCb23UqsTHY2xf3vbiy2g/s400/cles_p.jpg" height="300" width="400" /></a></div>
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<span lang="EN-US"><o:p></o:p></span> </div>
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<span lang="EN-US"><o:p></o:p></span> </div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-US"></span><span lang="EN-US"><o:p><span style="font-size: x-small;"></span></o:p></span> </div>
<span lang="EN-US"> </span><br />
<span lang="EN-US"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;">Specifically<span style="mso-spacerun: yes;"> <a href="https://smfdor.saas.hp.com/help/index.jsp" target="_blank">frameworks and </a></span><a href="https://smfdor.saas.hp.com/help/index.jsp" target="_blank">guidelines</a> that <span style="mso-spacerun: yes;"> </span>address <span style="mso-spacerun: yes;"> </span>standards for developing and implementing administrative, technical, and physical safeguards to protect the security, confidentiality, and integrity of business and customer information. The <a href="http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html" target="_blank">choice</a> and the <a href="http://amouzoubedi.blogspot.co.at/2013/11/it-financial-management-from-what-to-how.html" target="_blank">testing of business applications</a> will not be discussed in this blog. However, the figure below illustrates some examples of steps involved in the testing process for the choice of business applications.</span></span><br />
<span lang="EN-US">
</span><br />
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-hansi-theme-font: minor-latin;"><span style="font-family: Times New Roman; font-size: small;">
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<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-hansi-theme-font: minor-latin;"></span><br />
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-hansi-theme-font: minor-latin;"></span><br />
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-hansi-theme-font: minor-latin;"><table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;"><span style="font-family: Times New Roman;">
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</span><td style="background: rgb(217, 217, 217); border: 1pt solid windowtext; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 50.25pt;" valign="top" width="67"><span style="font-family: Times New Roman;">
</span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">#<u1:p></u1:p>Version</span><span style="font-family: "Arial","sans-serif"; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
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</span><td style="background: rgb(217, 217, 217); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 89.85pt;" valign="top" width="120"><span style="font-family: Times New Roman;">
</span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Implemented<u1:p></u1:p>
By </span><span style="font-family: "Arial","sans-serif"; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
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</span><td style="background: rgb(217, 217, 217); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 77.95pt;" valign="top" width="104"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Revision<u1:p></u1:p>
Date </span><span style="font-family: "Arial","sans-serif"; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
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</span><td style="background: rgb(217, 217, 217); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 70.85pt;" valign="top" width="94"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Approved<u1:p></u1:p>
By</span><span style="font-family: "Arial","sans-serif"; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
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</span><td style="background: rgb(217, 217, 217); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 78pt;" valign="top" width="104"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Approval<u1:p></u1:p>
Date</span><span style="font-family: "Arial","sans-serif"; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><span style="font-family: Times New Roman;">
</span><td style="background: rgb(217, 217, 217); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 78.5pt;" valign="top" width="105"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Reason<u1:p></u1:p></span><span style="font-family: "Arial","sans-serif"; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
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</span></tr>
<span style="font-family: Times New Roman;">
</span>
<tr style="mso-yfti-irow: 1;"><span style="font-family: Times New Roman;">
</span><td style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 50.25pt;" valign="top" width="67"><span style="font-family: Times New Roman;">
</span><br />
<div align="center" class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span lang="EN-US" style="color: #444444; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">1.0<u1:p></u1:p></span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
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</span><td style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 89.85pt;" valign="top" width="120"><span style="font-family: Times New Roman;">
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<i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="color: blue; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><name></span></i><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><u1:p></u1:p><o:p></o:p></span></div>
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<span lang="EN-US" style="color: #444444; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">Test Plan</span><span lang="EN-US" style="color: #444444; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"> draft<u1:p></u1:p></span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><o:p></o:p></span></div>
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<span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p> </o:p></span></div>
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S<span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-hansi-theme-font: minor-latin;">ample Testing Template Version</span><span style="font-size: x-small;">:xxx</span></span></span></span><br />
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<div class="MsoNormal" style="margin: 3pt 0cm 3pt 28.8pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-hansi-theme-font: minor-latin;"></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><o:p></o:p></span> </div>
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<span lang="EN-US"><o:p><span style="font-size: x-small;"></span></o:p></span> </div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhngvVyqSVAQi78ZlLa3QgomFRuwy-M3WXOx7o8qz-M_e0KwLCW2HUiFxnPluYkPotGqnTBSH5JUfNKzLziU6IZddWceZLuUVAOp_aggQ3mfUN0mefu1SoA9fYiK-_W_W8iCkx0BNu-OLs/s1600/ApplicationTest.gif" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhngvVyqSVAQi78ZlLa3QgomFRuwy-M3WXOx7o8qz-M_e0KwLCW2HUiFxnPluYkPotGqnTBSH5JUfNKzLziU6IZddWceZLuUVAOp_aggQ3mfUN0mefu1SoA9fYiK-_W_W8iCkx0BNu-OLs/s400/ApplicationTest.gif" height="400" width="323" /></a></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">Fig. Processes that illustrate the steps involved in the application testing processes</span><br />
<span lang="EN-US"></span><br /></div>
<span lang="EN-US">
</span><span lang="EN-US"><span lang="EN-US" style="color: windowtext; font-family: "Calibri","sans-serif"; font-size: 10pt; font-style: normal; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-hansi-theme-font: minor-latin;">The above figure describes the
items/features/functions to be tested that are within the scope of this test
plan. Include a description of how they will be tested, when, by whom, </span></span><span lang="EN-US"><span lang="EN-US" style="color: windowtext; font-family: "Calibri","sans-serif"; font-size: 10pt; font-style: normal; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-hansi-theme-font: minor-latin;">and to what quality standards.</span></span><br />
<span lang="EN-US">
</span><span lang="EN-US"></span><span lang="EN-US"></span><br />
<span lang="EN-US">
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<tbody>
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<td style="background: rgb(217, 217, 217); border: 1pt solid windowtext; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.1pt;" valign="top" width="123"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span style="font-family: Calibri;"><b><span lang="EN-US" style="color: #444444; font-size: 12pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">Item to Test</span></b><b style="mso-bidi-font-weight: normal;"><span style="font-size: 12pt;"><o:p></o:p></span></b></span></div>
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<td style="background: rgb(217, 217, 217); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.1pt;" valign="top" width="123"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span style="font-family: Calibri;"><b><span lang="EN-US" style="color: #444444; font-size: 12pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">Test Description</span></b><b style="mso-bidi-font-weight: normal;"><span style="font-size: 12pt;"><o:p></o:p></span></b></span></div>
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<td style="background: rgb(217, 217, 217); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 62.2pt;" valign="top" width="83"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span style="font-family: Calibri;"><b><span lang="EN-US" style="color: #444444; font-size: 12pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">Test Date</span></b><b style="mso-bidi-font-weight: normal;"><span style="font-size: 12pt;"><o:p></o:p></span></b></span></div>
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<td style="background: rgb(217, 217, 217); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 3cm;" valign="top" width="113"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span style="font-family: Calibri;"><b><span lang="EN-US" style="color: #444444; font-size: 12pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">Responsibility</span></b><b style="mso-bidi-font-weight: normal;"><span style="font-size: 12pt;"><o:p></o:p></span></b></span></div>
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<td style="background: rgb(217, 217, 217); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-background-themecolor: background1; mso-background-themeshade: 217; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 99.2pt;" valign="top" width="132"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<b style="mso-bidi-font-weight: normal;"><span style="font-size: 12pt;"><span style="font-family: Calibri;">Approval
Date<o:p></o:p></span></span></b></div>
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<b style="mso-bidi-font-weight: normal;"><span style="font-size: 12pt;"><o:p><span style="font-family: Calibri;"> </span></o:p></span></b></div>
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<b><span lang="EN-US" style="color: #444444; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span></b></div>
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<td style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.1pt;" valign="top" width="123"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<b><span lang="EN-US" style="color: #444444; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span></b></div>
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<b><span lang="EN-US" style="color: #444444; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span></b></div>
</td>
<td style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 3cm;" valign="top" width="113"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<b><span lang="EN-US" style="color: #444444; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span></b></div>
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<td style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 99.2pt;" valign="top" width="132"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<o:p><span style="font-family: Calibri;"> </span></o:p></div>
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<b><span lang="EN-US" style="color: #444444; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span></b></div>
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<td style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.1pt;" valign="top" width="123"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<b><span lang="EN-US" style="color: #444444; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span></b></div>
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<td style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 62.2pt;" valign="top" width="83"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<b><span lang="EN-US" style="color: #444444; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span></b></div>
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<td style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 3cm;" valign="top" width="113"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<b><span lang="EN-US" style="color: #444444; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span></b></div>
</td>
<td style="background: rgb(198, 217, 241); border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 99.2pt;" valign="top" width="132"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<o:p><span style="font-family: Calibri;"> </span></o:p></div>
</td>
</tr>
</tbody></table>
<div style="text-align: justify;">
<br /></div>
</span><br />
<div style="text-align: justify;">
<span lang="EN-US"></span><span lang="EN-US"></span><span lang="EN-US">
</span><br />
<span lang="EN-US"></span><br />
<span lang="EN-US"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">Also includes a description of those items
agreed not to be tested.</span><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"> Furthermore, this blog exploits and shares an
Information Security Management Audit Check List developed by <a href="http://www.sans.org/"><span style="color: blue;">SANS</span></a> as start reference which I think business
applications management can exploit for developing a secure Information
Security Management System to protect the security, availability, confidentiality,
and integrity of business and customer information. This Information Security
Management Audit Check List can be found in the table below.<o:p></o:p></span></span></div>
</span><br /></div>
<span lang="EN-US"></span><br />
<span lang="EN-US"></span><br />
<span lang="EN-US"></span><br />
<span lang="EN-US"><table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid black .5pt; mso-border-insideh: .5pt solid black; mso-border-insidev: .5pt solid black; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184; width: 508px;"><tbody>
<tr style="height: 14.15pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td style="background: rgb(141, 179, 226); border: 1pt solid black; height: 14.15pt; mso-border-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> <strong>Checklist</strong></o:p></span></div>
<div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p><strong> </strong></o:p></span></div>
</td><td style="background: rgb(141, 179, 226); border-color: black windowtext black rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 14.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p><strong> Standard</strong></o:p></span></div>
</td><td style="background: rgb(141, 179, 226); border-color: black windowtext black rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 14.15pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Section<o:p></o:p></span></b></div>
</td><td style="background: rgb(141, 179, 226); border-color: black black black rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 14.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Audit question<o:p></o:p></span></b></div>
</td><td style="background: rgb(141, 179, 226); border-color: black black black rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 14.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" width="66"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt;">
<b><span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;">findings<o:p></o:p></span></b></div>
</td><td style="background: rgb(141, 179, 226); border-color: black black black rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 14.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;">Compliance <o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 28.3pt; mso-yfti-irow: 1;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 28.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 28.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.1<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 28.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Information security policy</span></b><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="mso-yfti-irow: 2;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">1.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Information security policy document<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there exists an Information security policy, which is approved by the management, published and communicated as appropriate to all employees. <o:p></o:p></span></div>
<div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the policy states management commitment and sets out the organizational approach to managing information security.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 21.55pt; mso-yfti-irow: 3;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">1.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 21.55pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Review of Informational Security Policy<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the Information Security Policy is reviewed at planned intervals, or if significant changes occur to ensure its continuing suitability, adequacy and effectiveness. <o:p></o:p></span></div>
<div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether any defined Information Security Policy review procedures exist and do they include requirements for the management review. <o:p></o:p></span></div>
<div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the results of the management review are<span style="mso-spacerun: yes;"> </span>taken into account.<o:p></o:p></span></div>
<div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether management approval is obtained for the revised policy.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="mso-yfti-irow: 4;"><td colspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 381.05pt;" valign="top" width="508"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449709"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Organization of information security</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 48.4pt; mso-yfti-irow: 5;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 48.4pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 48.4pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.1<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 48.4pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Internal Organization</span></b><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 48.55pt; mso-yfti-irow: 6;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 48.55pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Management commitment to information security<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether management demonstrates active support for security measures within the organization. This can be done via clear direction, demonstrated commitment, explicit assignment and acknowledgement of information security responsibilities.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 7;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Information security coordination<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether information security activities are coordinated by representatives from diverse parts of the organization, with pertinent roles and responsibilities.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 8;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.1.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.1.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Allocation of information security responsibilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether responsibilities for the protection of individual assets, and for carrying out specific security processes, were clearly identified and defined. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 9;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.1.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.1.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Authorization process for information processing facilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether management authorization process is defined and implemented for any new information processing facility within the organization. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 10;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.1.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.1.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Confidentiality agreements<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the organization’s need for Confidentiality or Non-Disclosure Agreement (NDA) for protection of information is clearly defined and regularly reviewed.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Does this address the requirement to protect the confidential information using legal enforceable terms<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 11;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.1.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.1.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Contact with authorities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there exists a procedure that describes when, and by whom: relevant authorities such as Law enforcement, fire department etc., should be contacted, and how the incident should be reported. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 12;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.1.7<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.1.7<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Contact with special interest groups<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether appropriate contacts with special interest groups or other specialist security forums, and professional associations are maintained. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 13;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.1.8<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.1.8<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Independent review of information security<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the organization’s approach to managing information security, and its implementation, is reviewed independently at planned intervals, or when major changes to security implementation occur. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 14;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.2<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449711"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">External Parties</span></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 15;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Identification of risks related to external parties<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether risks to the organization’s information and information processing facility, from a process involving external party access, is identified and appropriate control measures implemented before granting access. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 16;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Addressing security when dealing with customers<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether all identified security requirements are fulfilled before granting customer access to the organization’s information or assets. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 17;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">2.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Addressing Security in third party agreements<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the agreement with third parties, involving accessing, processing, communicating or managing the organization’s information or information processing facility, or introducing products or services to information processing facility, complies with all appropriate security requirements.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 18;"><td colspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 381.05pt;" width="508"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449712"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Asset Management</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 19;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">3.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">7.1<o:p></o:p></span></h3>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449713"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Responsibility for assets</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 20;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">3.1.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">7.1.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Inventory of assets<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether all assets are identified and an inventory or register is maintained with all the important assets. <o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 21;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">3.1.2<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">7.1.2<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Ownership of assets<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether each asset identified has an owner, a defined and agreed-upon security classification, and access restrictions that are periodically reviewed.<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 22;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">3.1.3<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">7.1.3<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Acceptable use of assets<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether regulations for acceptable use of information and assets associated with an information processing facility were identified, documented and implemented. <o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 23;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">3.2<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">7.2<o:p></o:p></span></h3>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449714"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Information classification</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 24;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">3.2.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">7.2.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Classification guidelines<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether the information is classified in terms of its value, legal requirements, sensitivity and criticality to the organization.<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 25;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">3.2.2<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">7.2.2<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Information labelling and handling<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether an appropriate set of procedures are defined for information labelling and handling, in accordance with the classification scheme adopted by the organization.<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 26;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">3.2.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">7.2.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Classification guidelines<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether the information is classified in terms of its value, legal requirements, sensitivity and criticality to the organization.<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 27;"><td colspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 381.05pt;" width="508"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449715"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Human resources security</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 28;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.1<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449716"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Prior to employment</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 29;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Roles and responsibilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether employee security roles and responsibilities, contractors and third party users were defined and documented in accordance with the organization’s information security policy. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Were the roles and responsibilities defined and clearly communicated to job candidates during the pre-employment process<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 30;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Screening<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether background verification checks for all candidates for employment, contractors, and third party users were carried out in accordance to the relevant regulations. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Does the check include character reference, confirmation of claimed academic and professional qualifications and independent identity checks<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 31;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.1.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.1.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Terms and conditions of employment<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether employee, contractors and third party users are asked to sign confidentiality or non-disclosure agreement as a part of their initial terms and conditions of the employment contract.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether this agreement covers the information security responsibility of the organization and the employee, third party users and contractors. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 32;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.2<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449717"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">During employment</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 33;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Management responsibilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the management requires employees, contractors and third party users to apply security in accordance with the established policies and procedures of the organization.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 34;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Information security awareness, education and training<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether all employees in the organization, and where relevant, contractors and third party users, receive appropriate security awareness training and regular updates in organizational policies and procedures as it pertains to their job function.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 35;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Disciplinary process<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there is a formal disciplinary process for the employees who have committed a security breach.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 36;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.3<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449718"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Termination or change of employment</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 37;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.3.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.3.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Termination responsibilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether responsibilities for performing employment termination, or change of employment, are clearly defined and assigned.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 38;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.3.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.3.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Return of assets<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there is a process in place that ensures all employees, contractors and third party users surrender all of the organization’s assets in their possession upon termination of their employment, contract or agreement.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 39;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">4.3.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.3.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Removal of access rights<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether access rights of all employees, contractors and third party users, to information and information processing facilities, will be removed upon termination of their employment, contract or agreement, or will be adjusted upon change. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 40;"><td colspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 381.05pt;" width="508"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;">Physical and Environmental Security<o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 41;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.1<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449720"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Secure Areas</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 42;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Physical Security Perimeter<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether a physical border security facility has been implemented to protect the information processing service. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Some examples of such security facilities are card control entry gates, walls, manned reception, etc.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 43;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Physical entry Controls<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether entry controls are in place to allow only authorized personnel into various areas within the organization. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 44;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.1.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.1.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Securing Offices, rooms and facilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the rooms, which have the information processing service, are locked or have lockable cabinets or safes. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 45;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.1.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.1.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Protecting against external and environmental threats<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the physical protection against damage from fire, flood, earthquake, explosion, civil unrest and other forms of natural or man-made disaster should be designed and applied.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 46;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;"><o:p> </o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there is any potential threat from neighbouring premises.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 47;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.1.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.1.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Working in Secure Areas<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether physical protection and guidelines for working in secure areas is designed and implemented. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 48;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.1.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.1.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Public access delivery and loading areas<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the delivery, loading, and other areas where unauthorized persons may enter the premises are controlled, and information processing facilities are isolated, to avoid unauthorized access.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 49;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449721"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Equipment Security</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 50;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Equipment siting protection<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the equipment is protected to reduce the risks from environmental threats and hazards, and opportunities for unauthorized access. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 51;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Supporting utilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the equipment is protected from power failures and other disruptions caused by failures in supporting utilities. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether permanence of power supplies, such as a<span style="mso-spacerun: yes;"> </span>multiple feed, an Uninterruptible Power Supply (ups), a backup generator, etc. are being utilized.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 52;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Cabling Security<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the power and telecommunications cable, carrying data or supporting information services, is protected from interception or damage. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 53;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;"><o:p> </o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there are any additional security controls in place for sensitive or critical information. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 54;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.2.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Equipment Maintenance<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the equipment is correctly maintained to ensure its continued availability and integrity. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the equipment is maintained, as per the supplier’s recommended service intervals and specifications. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the maintenance is carried out only by authorized personnel.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 55;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether logs are maintained with all suspected or actual faults and all preventive and corrective measures. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 56;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether appropriate controls are implemented while sending equipment off premises. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Are the equipment covered by insurance and the insurance requirements satisfied<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 57;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.2.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Securing of equipment off-premises<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether risks were assessed with regards to any equipment usage outside an organization’s premises, and mitigation controls implemented. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the usage of an information processing facility outside the organization has been authorized by the management. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 58;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.2.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Secure disposal or re-use of equipment <o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether all equipment, containing storage media, is checked to ensure that any sensitive information or licensed software is physically destroyed, or securely over-written, prior to disposal or reuse.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 59;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">5.2.7<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2.7<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Removal of property<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether any controls are in place so that equipment, information and software is not taken off-site without prior authorization.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 60;"><td colspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 381.05pt;" width="508"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449722"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Communications and Operations Management</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 61;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">6.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">10.1<o:p></o:p></span></h3>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449723"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Operational Procedures and responsibilities</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 62;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">6.1.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">10.1.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Documented Operating procedures<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether the operating procedure is documented, maintained and available to all users who need it.<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 63;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">6.1.2<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">10.1.2<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Change management<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether all changes to information processing facilities and systems are controlled.<o:p></o:p></span></h3>
<h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;"><o:p> </o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 64;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">6.1.3<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">10.1.3<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Segregation of duties<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether duties and areas of responsibility are separated, in order to reduce opportunities for unauthorized modification or misuse of information, or services.<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 65;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">6.1.4<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">10.1.4<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Separation of development, test and operational facilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether the development and testing facilities are isolated from operational facilities.<span style="mso-spacerun: yes;"> </span>For example, development and production software should be run on different computers.<span style="mso-spacerun: yes;"> </span>Where necessary, development and production networks should be kept separate from each other. <o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 66;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">6.2<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">10.2<o:p></o:p></span></h3>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449724"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Third party service delivery management</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 67;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">6.2.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">10.2.1<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Service delivery<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether measures are taken to ensure that the security controls, service definitions and delivery levels, included in the third party service delivery agreement, are implemented, operated and maintained by a third party. <o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 68;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">6.2.2<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">10.2.2<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Monitoring and review of third party services<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether the services, reports and records provided by third party are regularly monitored and reviewed.<o:p></o:p></span></h3>
<h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether audita are conducted on the above third party services, reports and records, on regular interval.<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 69;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">6.2.3<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">10.2.3<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Managing changes to third party services<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether changes to provision of services, including maintaining and improving existing information security policies, procedures and controls, are managed.<o:p></o:p></span></h3>
<h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Does this take into account criticality of business systems, processes involved and re-assessment of risks<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 70;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">6.3<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">10.3<o:p></o:p></span></h3>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449725"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">System planning and acceptance</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 71;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.3.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.3.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Capacity Management<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the capacity demands are monitored and projections of future capacity requirements are made, to ensure that adequate processing power and storage are available.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Example: Monitoring hard disk space, RAM and CPU on critical servers.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 72;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.3.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.3.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">System acceptance<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether system acceptance criteria are established for new information systems, upgrades and new versions.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether suitable tests were carried out prior to acceptance.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 73;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.4<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449726"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Protection against malicious and mobile code</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 74;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.4.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.4.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Controls against malicious code<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether detection, prevention and recovery controls, to protect against malicious code and appropriate user awareness procedures, were developed and implemented.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 75;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.4.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.4.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Controls against mobile code<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether only authorized mobile code is used. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the configuration ensures that authorized mobile code operates according to security policy.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether execution of unauthorized mobile code is prevented. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">(Mobile code is software code that transfers from one computer to another computer and then executes automatically.<span style="mso-spacerun: yes;"> </span>It performs a specific function with little or no user intervention.<span style="mso-spacerun: yes;"> </span>Mobile code is associated with a number of middleware services.)<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 76;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.5<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449727"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Backup</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 77;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.5.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.5.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Information backup<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether back-ups of information and software is taken and tested regularly in accordance with the agreed backup policy.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 78;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.6<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449728"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Network Security Management</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 79;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.6.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.6.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Network Controls <o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the network is adequately managed and controlled, to protect from threats, and to maintain security for the systems and applications using the network, including the information in transit. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 80;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" width="161"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Whether controls were implemented to ensure the security of the information in networks, and the protection of the connected services from threats, such as unauthorized access.</span><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 81;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.7<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.7<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449729"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Media handling</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 82;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.7.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.7.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Management of removable media<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether procedures exist for management of removable media, such as tapes, disks, cassettes, memory cards, and reports.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether all procedures and authorization levels are clearly defined and documented.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 83;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.7.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.7.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Disposal of Media<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the media that are no longer required are disposed of securely and safely, as per formal procedures. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 84;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.7.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.7.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Information handling procedures<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether a procedure exists for handling information storage. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Does this procedure address issues, such as information protection, from unauthorized disclosure or misuse <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 85;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.7.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.7.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Security of system documentation<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the system documentation is protected against unauthorized access. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 86;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.8<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.8<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449730"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Exchange of Information</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 87;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.8.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.8.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Information exchange policies and procedures<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there is a formal exchange policy, procedure and control in place to ensure the protection of information.<o:p></o:p></span></div>
<div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><span style="mso-spacerun: yes;"> </span>Does the procedure and control cover using electronic communication facilities for information exchange. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 88;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.8.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.8.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Exchange agreements<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether agreements are established concerning exchange of information and software between the organization and external parties. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the security content of the agreement reflects the sensitivity of the business information involved.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 89;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.8.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.8.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Physical Media in transit<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether media containing information is protected against unauthorized access, misuse or corruption during transportation beyond the organization’s physical boundary.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 90;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.8.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.8.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Electronic Messaging<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the information involved in electronic messaging is well protected. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">(Electronic messaging includes but is not restricted to Email, Electronic Data Interchange, Instant Messaging)<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 91;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.8.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.8.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Business information systems<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether policies and procedures are developed and enforced to protect information associated with the interconnection of business information systems. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 92;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.9<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.9<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449731"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Electronic Commerce Services</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 93;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.9.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.9.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Electronic Commerce<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the information involved in electronic commerce passing over the public network is protected from fraudulent activity, contract dispute, and any unauthorized access or modification. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 94;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether Security control such as application of cryptographic controls are taken into consideration. </span><span lang="EN-AU" style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="mso-spacerun: yes;"> </span></span><span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 95;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: none; tab-stops: 0cm; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Whether electronic commerce arrangements between trading partners include a documented agreement, which commits both parties to the agreed terms of trading, including details of security issues.<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 96;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.9.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.9.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">On-Line Transactions<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether information involved in online transactions is protected to prevent incomplete transmission, mis-routing, unauthorized message alteration, unauthorized disclosure, unauthorized message duplication or replay.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 97;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.9.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.9.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Publicly available information<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the integrity of the publicly available information is protected against any unauthorized modification.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 98;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.10<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.10<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449732"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Monitoring</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 99;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.10.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.10.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Audit logging<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether audit logs recording user activities, exceptions, and information security events are produced and kept for an agreed period to assist in future investigations and access control monitoring.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether appropriate Privacy protection measures are considered in Audit log maintenance. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 100;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.10.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.10.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Monitoring system use<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether procedures are developed and enforced for monitoring system use for information processing facility.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the results of the monitoring activity reviewed regularly.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the level of monitoring required for individual information processing facility is determined by a risk assessment.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 101;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.10.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.10.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Protection of log information<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether logging facility and log information are well protected against tampering and unauthorized access. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 102;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.10.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.10.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Administrator and operator logs<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether system administrator and system operator activities are logged. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the logged activities are reviewed on regular basis.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 103;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.10.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.10.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Fault logging<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether faults are logged analysed and appropriate action taken.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether level of logging required for individual system are determined by a risk assessment, taking performance degradation into account.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 104;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">6.10.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.10.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Clock synchronisation<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether system clocks of all information processing system within the organization or security domain is synchronised with an agreed accurate time source.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">(The correct setting of computer clock is important to ensure the accuracy of audit logs)<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 105;"><td colspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 381.05pt;" width="508"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449733"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Access Control</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 106;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.1<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449734"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Business Requirement for Access Control</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 107;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Access Control Policy<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether an access control policy is developed and reviewed based on the business and security requirements.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 108;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether both logical and physical access control are taken into consideration in the policy<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 109;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the users and service providers were given a clear statement of the business requirement to be met by access controls.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 110;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.2<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449735"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">User Access Management</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 111;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">User Registration<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there is any formal user registration and de-registration procedure for granting access to all information systems and services. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 112;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Privilege Management<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the allocation and use of any privileges in information system environment is restricted and controlled i.e., Privileges are allocated on need-to-use basis, privileges are allocated only after formal authorization process. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 113;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">User Password Management<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">The allocation and reallocation of passwords should be controlled through a formal management process. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 114;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.2.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.2.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Review of user access rights<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there exists a process to review user access rights at regular intervals. Example: Special privilege review every 3 months, normal privileges every 6 months.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 115;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.3<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449736"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">User Responsibilities</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 116;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.3.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.3.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Password use<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there are any security practice in place to guide users in selecting and maintaining secure passwords. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 117;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.3.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.3.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Unattended user equipment<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the users and contractors are made aware of the security requirements and procedures for protecting unattended equipment. . <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Example: Logoff when session is finished or set up auto log off, terminate sessions when finished etc.,<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 118;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.3.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.3.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Clear desk and clear screen policy<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the organisation has adopted clear desk policy with regards to papers and removable storage media<o:p></o:p></span></div>
<div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the organisation has adopted clear screen policy with regards to information processing facility<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 119;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.4<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449737"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Network Access Control</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 120;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.4.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.4.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Policy on use of network services<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether users are provided with access only to the services that they have been specifically authorized to use.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there exists a policy that does address concerns relating to networks and network services. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 121;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.4.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.4.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">User authentication for external connections<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether appropriate authentication mechanism is used to control access by remote users.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 122;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.4.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.4.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Equipment identification in networks<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether automatic equipment identification is considered as a means to authenticate connections from specific locations and equipment.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 123;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.4.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.4.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Remote diagnostic and configuration port protection<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether physical and logical access to diagnostic ports are securely controlled i.e., protected by a security mechanism. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 124;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.4.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.4.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Segregation in networks<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether groups of information services, users and information systems are segregated on networks.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the network (where business partner’s and/ or third parties need access to information system) is segregated using perimeter security mechanisms such as firewalls.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether consideration is made to segregation of wireless networks from internal and private networks. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 125;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.4.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.4.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Network connection control<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there exists an access control policy which states network connection control for shared networks, especially for those extend across organization’s boundaries. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 126;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.4.7<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.4.7<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Network routing control<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the access control policy states routing controls are to be implemented for networks.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 127;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" width="161"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Whether the routing controls are based on the positive source and destination identification mechanism.</span><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 128;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.5<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Operating system access control</span><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 129;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.5.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.5.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Secure log-on procedures<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether access to operating system is controlled by secure log-on procedure.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 130;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.5.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.5.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">User identification and authentication<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether unique identifier (user ID) is provided to every user such as operators, system administrators and all other staff including technical. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether suitable authentication technique is chosen to substantiate the claimed identity of user.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether generic user accounts are supplied only under exceptional circumstances where there is a clear business benefit. Additional controls may be necessary to maintain accountability.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 131;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.5.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.5.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Password management system<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there exists a password management system that enforces various password controls such as: individual password for accountability, enforce password changes, store passwords in encrypted form, not display passwords on screen etc., <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 132;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.5.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.5.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Use of system utilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the utility programs that might be capable of overriding system and application controls is restricted and tightly controlled. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 133;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.5.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.5.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Session time-out<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether inactive session is shutdown after a defined period of inactivity.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">(A limited form of timeouts can be provided for some systems, which clears the screen and prevents unauthorized access but does not close down the application or network sessions.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 134;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.5.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.5.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Limitation of connection time<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there exists restriction on connection time for high-risk applications. This type of set up should be considered for sensitive applications for which the terminals are installed in high-risk locations.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 135;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.6<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449739"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Application and Information Access Control</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 136;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.6.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.6.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Information access restriction<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether access to information and application system functions by users and support personnel is restricted in accordance with the defined access control policy.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 137;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.6.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.6.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Sensitive system isolation<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether sensitive systems are provided with dedicated (isolated) computing environment such as running on a dedicated computer, share resources only with trusted application systems, etc.,<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 138;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.7<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.7<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449740"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Mobile Computing and teleworking</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 139;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.7.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.7.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Mobile computing and communications<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether a formal policy is in place, and appropriate security measures are adopted to protect against the risk of using mobile computing and communication facilities.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Some example of <st1:place w:st="on">Mobile</st1:place> computing and communications facility include: notebooks, palmtops, laptops, smart cards, mobile phones. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether risks such as working in unprotected environment is taken into account by <st1:place w:st="on">Mobile</st1:place> computing policy.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 140;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.7.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.7.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Mobile computing and communications<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether a formal policy is in place, and appropriate security measures are adopted to protect against the risk of using mobile computing and communication facilities.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Some example of <st1:place w:st="on">Mobile</st1:place> computing and communications facility include: notebooks, palmtops, laptops, smart cards, mobile phones. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether risks such as working in unprotected environment is taken into account by <st1:place w:st="on">Mobile</st1:place> computing policy.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 141;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">7.7.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.7.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Teleworking<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether policy, operational plan and procedures are developed and implemented for teleworking activities.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether teleworking activity is authorized and controlled by management and does it ensure that suitable arrangements are in place for this way of working.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 142;"><td colspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 381.05pt;" width="508"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449741"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Information systems acquisition, development and maintenance</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 143;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.1<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449742"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Security requirements of information systems</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 144;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Security requirements analysis and specification<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether security requirements for new information systems and enhancement to existing information system specify the requirements for security controls. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the Security requirements and controls identified reflects the business value of information assets involved and the consequence from failure of Security.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 145;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" width="161"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Whether system requirements for information security and processes for implementing security is integrated in the early stages of information system projects.</span><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 146;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.2<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449743"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Correct processing in applications</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 147;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Input data validation<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether data input to application system is validated to ensure that it is correct and appropriate. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the controls such as: Different types of inputs to check for error messages, Procedures for responding to validation errors, defining responsibilities of all personnel involved in data input process etc., are considered.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 148;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Control of internal processing<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether validation checks are incorporated into applications to detect any corruption of information through processing errors or deliberate acts. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the design and implementation of applications ensure that the risks of processing failures leading to a loss of integrity are minimised. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 149;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Message integrity<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether requirements for ensuring and protecting message integrity in applications are identified, and appropriate controls identified and implemented. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether an security risk assessment was carried out to determine if message integrity is required, and to identify the most appropriate method of implementation.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 150;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.2.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.2.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Output data validation<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the data output of application system is validated to ensure that the processing of stored information is correct and appropriate to circumstances. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 151;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.3<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449744"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Cryptographic controls</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 152;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.3.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.3.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Policy on use of cryptographic controls<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the organization has Policy on use of cryptographic controls for protection of information. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the policy is successfully implemented.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 153;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" width="161"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Whether the cryptographic policy does consider the management approach towards the use of cryptographic controls, risk assessment results to identify required level of protection, key management methods and various standards for effective implementation</span><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 154;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.3.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.3.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Key management<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether key management is in place to support the organizations use of cryptographic techniques. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether cryptographic keys are protected against modification, loss, and destruction.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether secret keys and private keys are protected against unauthorized disclosure.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether equipments used to generate, store keys are physically protected. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 155;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin: 1.8pt 0cm 0pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" width="45"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" width="102"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" width="161"><div class="MsoNormal" style="margin: 0cm 3.6pt 0pt 0cm;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Whether the Key management system is based on agreed set of standards, procedures and secure methods.</span><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 156;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.4<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449745"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Security of system files</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 157;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.4.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.4.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Control of operational software<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there are any procedures in place to control installation of software on operational systems. (This is to minimise the risk of corruption of operational systems.)<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 158;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.4.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.4.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Protection of system test data<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether system test data is protected and controlled. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether use of personal information or any sensitive information for testing operational database is shunned. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 159;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.4.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.4.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Access Control to program source code<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether strict controls are in place to restrict access to program source libraries. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">(This is to avoid the potential for unauthorized, unintentional changes.)<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 160;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.5<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449746"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Security in development and support processes</span></b></a><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;"> </span></b><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 161;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.5.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.5.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Change control procedures<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there is strict control procedure in place over implementation of changes to the information system. (This is to minimise the corruption of information system.)<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether this procedure addresses need for risk assessment, analysis of impacts of changes, <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 162;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.5.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.5.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Technical review of applications after operating system changes<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there is process or procedure in place to review and test business critical applications for adverse impact on organizational operations or security after the change to Operating Systems.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Periodically it is necessary to upgrade operating system i.e., to install service packs, patches, hot fixes etc., <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 163;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.5.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.5.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Restriction on changes to software packages<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether modifications to software package is discouraged and/ or limited to necessary changes.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether all changes are strictly controlled. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 164;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.5.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.5.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Information leakage<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether controls are in place to prevent information leakage.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether controls such as scanning of outbound media, regular monitoring of personnel and system activities permitted under local legislation, monitoring resource usage are considered. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 165;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.5.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.5.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Outsourced software development<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the outsourced software development is supervised and monitored by the organization. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether points such as: Licensing arrangements, escrow arrangements, contractual requirement for quality assurance, testing before installation to detect Trojan code etc., are considered. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 166;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.6<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449747"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Technical Vulnerability Management</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 167;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">8.6.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">12.6.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Control of technical vulnerabilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether timely information about technical vulnerabilities of information systems being used is obtained.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the organization’s exposure to such vulnerabilities evaluated and appropriate measures taken to mitigate the associated risk.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 168;"><td colspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 381.05pt;" width="508"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449748"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Information security incident management</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 169;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">13.1<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449749"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Reporting information security events and weaknesses</span></b></a><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;"> </span></b><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 170;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">13.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Reporting information security events<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether information security events are reported through appropriate management channels as quickly as possible. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether formal information security event reporting procedure, Incident response and escalation procedure is developed and implemented. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 171;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">13.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Reporting security weaknesses<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there exists a procedure that ensures all employees of information systems and services are required to note and report any observed or suspected security weakness in the system or services. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 172;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">13.2<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449750"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Management of information security incidents and improvements</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 173;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">13.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Responsibilities and procedures<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether management responsibilities and procedures were established to ensure quick, effective and orderly response to information security incidents. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether monitoring of systems, alerts and vulnerabilities are used to detect information security incidents. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 174;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the objective of information security incident management is agreed with the management.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 175;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">13.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Learning from information security incidents<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there is a mechanism in place to identify and quantify the type, volume and costs of information security incidents. <o:p></o:p></span></div>
<div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the information gained from the evaluation of the past information security incidents are used to identify recurring or high impact incidents. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 176;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">9.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">13.2.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Collection of evidence<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether follow-up action against a person or organization after an information security incident involves legal action (either civil or criminal). <o:p></o:p></span></div>
<div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether evidence relating to the incident are collected, retained and presented to conform to the rules for evidence laid down in the relevant jurisdiction(s). <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 177;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether internal procedures are developed and followed when collecting and presenting evidence for the purpose of disciplinary action within the organization.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 178;"><td colspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 381.05pt;" width="508"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449751"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Business Continuity Management</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 179;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">14.1<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449752"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Information security aspects of business continuity management</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 180;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">14.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Including information security in the business continuity management process<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there is a managed process in place that addresses the information security requirements for developing and maintaining business continuity throughout the organization. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether this process understands the risks the organization is facing, identify business critical assets, identify incident impacts, consider the implementation of additional preventative controls and documenting the business continuity plans addressing the security requirements.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 181;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">14.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Business continuity and risk assessment<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether events that cause interruption to business process is identified along with the probability and impact of such interruptions and their consequence for information security.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 182;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.1.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">14.1.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Developing and implementing continuity plans including information security<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether plans were developed to maintain and restore business operations, ensure availability of information within the required level in the required time frame following an interruption or failure to business processes.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the plan considers identification and agreement of responsibilities, identification of acceptable loss, implementation of recovery and restoration procedure, documentation of procedure and regular testing.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 183;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.1.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">14.1.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Business continuity planning framework<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there is a single framework of Business continuity plan.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether this framework is maintained to ensure that all plans are consistent and identify priorities for testing and maintenance. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether business continuity plan addresses the identified information security requirement. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 184;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">10.1.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">14.1.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Testing, maintaining and re-assessing business continuity plans<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether Business continuity plans are tested regularly to ensure that they are up to date and effective.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether business continuity plan tests ensure that all members of the recovery team and other relevant staff are aware of the plans and their responsibility for business continuity and information security and know their role when plan is evoked. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 185;"><td colspan="6" style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 381.05pt;" width="508"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449753"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Compliance</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 186;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.1<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449754"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Compliance with legal requirements</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 187;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.1.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Identification of applicable legislation<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether all relevant statutory, regulatory, contractual requirements and organizational approach to meet the requirements were explicitly defined and documented for each information system and organization. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether specific controls and individual responsibilities to meet these requirements were defined and documented.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 188;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.1.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Intellectual property rights (IPR)<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether there are procedures to ensure compliance with legislative, regulatory and contractual requirements on the use of material in respect of which there may be intellectual property rights and on the use of proprietary software products. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the procedures are well implemented.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 189;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;"><o:p> </o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether controls such as: publishing intellectual property rights compliance policy, procedures for acquiring software, policy awareness, maintaining proof of ownership, complying with software terms and conditions are considered. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 190;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.1.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.1.3<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Protection of organizational records<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether important records of the organization is protected from loss destruction and falsification, in accordance with statutory, regulatory, contractual and business requirement.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether consideration is given to possibility of deterioration of media used for storage of records.<o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether data storage systems were chosen so that required data can be retrieved in an acceptable timeframe and format, depending on requirements to be fulfilled.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 191;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.1.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.1.4<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Data protection and privacy of personal information<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether data protection and privacy is ensured as per relevant legislation, regulations and if applicable as per the contractual clauses. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 192;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.1.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.1.5<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Prevention of misuse of information processing facilities<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether use of information processing facilities for any non-business or unauthorized purpose, without management approval is treated as improper use of the facility. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether a log-on a warning message is presented on the computer screen prior to log-on. Whether the user has to acknowledge the warning and react appropriately to the message on the screen to continue with the log-on process. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether legal advice is taken before implementing any monitoring procedures.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 193;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.1.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.1.6<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Regulation of cryptographic controls<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the cryptographic controls are used in compliance with all relevant agreements, laws, and regulations. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 194;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.2<o:p></o:p></span></div>
</td><td colspan="4" style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 310.4pt;" valign="top" width="414"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<a href="http://www.blogger.com/null" name="_Toc134449755"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-bidi-font-size: 12.0pt;">Compliance with security policies and standards, and technical compliance</span></b></a><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p></o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 195;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Compliance with security policies and standards<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether managers ensure that all security procedures within their area of responsibility are carried out correctly to achieve compliance with security policies and standards. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Do managers regularly review the compliance of information processing facility within their area of responsibility for compliance with appropriate security policy and procedure<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 196;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.2.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Technical compliance checking<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether information systems are regularly checked for compliance with security implementation standards. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the technical compliance check is carried out by, or under the supervision of, competent, authorized personnel. <o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 197;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.2.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Compliance with security policies and standards<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether managers ensure that all security procedures within their area of responsibility are carried out correctly to achieve compliance with security policies and standards. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Do managers regularly review the compliance of information processing facility within their area of responsibility for compliance with appropriate security policy and procedure<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 198;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.3.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.3.1<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Information systems audit controls<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether audit requirements and activities involving checks on operational systems should be carefully planned and agreed to minimise the risk of disruptions to business process. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether the audit requirements, scope are agreed with appropriate management.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
<tr style="height: 26.95pt; mso-yfti-irow: 199; mso-yfti-lastrow: yes;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">11.3.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-right-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 33.75pt;" valign="top" width="45"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">15.3.2<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-bottom-alt: black; mso-border-left-alt: windowtext; mso-border-right-alt: windowtext; mso-border-style-alt: solid; mso-border-top-alt: black; mso-border-width-alt: .5pt; padding: 0cm 5.4pt; width: 76.5pt;" valign="top" width="102"><h3 style="layout-grid-mode: char; margin: 12pt 0cm 3pt; mso-list: l0 level3 lfo1; tab-stops: 0cm; text-align: justify; text-indent: 0cm;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt; font-weight: normal;">Protection of information system audit tools<o:p></o:p></span></h3>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 120.5pt;" valign="top" width="161"><div class="MsoBodyText" style="layout-grid-mode: char; margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether access to information system audit tools such as software or data files are protected to prevent any possible misuse or compromise. <o:p></o:p></span></div>
<div class="MsoBodyText" style="margin: 0cm 0cm 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 10pt;">Whether information system audit tools are separated from development and operational systems, unless given an appropriate level of additional protection.<o:p></o:p></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 49.6pt;" valign="top" width="66"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) black black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt; width: 63.8pt;" valign="top" width="85"><div class="MsoNormal" style="margin: 1.8pt 0cm 0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; letter-spacing: -0.1pt;"><o:p> </o:p></span></b></div>
</td></tr>
</tbody></table>
Table 3 Audit Security check list<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US"><o:p></o:p></span><span lang="EN-US"></span><br /></div>
<span lang="EN-US"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"></span></span></b><br />
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 12pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">Conclusion<o:p></o:p></span></span></b></div>
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none; text-align: justify;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"></span></span> <br />
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">With the accelerating changes in the infrastructures source systems that support business needs, increasing reliance on information for critical business operation and decisions, and an expanding and ever-changing array of regulations and compliance requirements, this check list is not universal. </span></span><br />
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;"></span></span><br />
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">It depends on business applications environment with a regular check and update. Business applications management can use this Audit Check List as a start up to developing and maintaining a robust system of detecting, tracking, logging, operating, alerting, regular auditing and reporting to detect potential operations procedures, security breaches, as well as security policies to check the State of Health of the business continuity, the management and security maintenance procedures in place. </span></span><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">You can download a copy of this Information Security Management Audit Check List </span><a href="http://www.sans.org/score/checklists/ISO_17799_2005.doc"><span style="color: blue; font-family: Calibri;">here</span></a> </span></div>
<div style="text-align: justify;">
</div>
<span style="font-family: Times New Roman; font-size: small;"></span><span lang="EN-AU" style="font-size: 9pt; mso-ansi-language: EN-AU;"><o:p><span style="font-family: Times New Roman; font-size: small;"> </span></o:p></span><br /><span style="font-size: small;"><span style="font-family: Times New Roman;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">References</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><o:p></o:p></span></b></span></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><o:p><span style="font-family: Times New Roman; font-size: small;"> <br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">[1] Val Thiagarajan, SANS Institute<o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">URL: www.sans.org<o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">[2] IT Financial Management – from the what to the how <o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">URL: http://amouzoubedi.blogspot.co.at/2013/11/it-financial-management-from-what-to-how.html<o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">[3] Information Management System AudIT Start-ups<o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">URL: http://amouzoubedi.blogspot.co.at/2013/10/information-management-system-audit.html<o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">[4] <span style="mso-spacerun: yes;"> </span>The Main differences between Output, Outcome, Benefit, Monitoring, Evaluation and Auditing<o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">URL: http://amouzoubedi.blogspot.co.at/2013/11/the-main-differences.html<o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">[5] Agile Strategy: the power of human factors in the design and support of your business applications management<o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">URL: http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html<o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">[6] <span style="mso-spacerun: yes;"> </span>BS ISO/IEC 17799:2005 (BS 7799-1:2005) Information technology. Security techniques. Code of practice for information security management<o:p></o:p></span><br /><span style="font-family: Times New Roman; font-size: small;"></span><br /><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">[7] Draft BS 7799-2:2005 (ISO/IEC FDIS 27001:2005) Information technology. Security techniques. Information security management systems. Requirements</span></span></o:p></span><br />
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><o:p><span style="font-family: Times New Roman; font-size: small;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></span></o:p></span> <br />
[<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><o:p><span style="font-family: Times New Roman; font-size: small;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">8] Information technology – Security techniques – Information security management systems – Requirement. BS ISO/ IEC 27001:2005 BS 7799-2:2005.<br /><br /><span style="font-family: Calibri; font-size: x-small;"></span><br /><br /><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><a href="https://www.morebooks.de/search/de?utf8=%25E2%259C%2593&q=Amouzou+Bedi" target="_blank"><span style="font-family: Times New Roman; font-size: small;">*Author,</span></a><span style="font-family: Times New Roman; font-size: small;"> Amouzou Bedi (<span style="color: blue;">Expertise and knowledge of the science management and its cultural implications in the developed and developing world in particular</span>), contact on </span><a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank"><span style="font-family: Times New Roman; font-size: small;">LinkedIn</span></a><span style="font-family: Times New Roman; font-size: small;">. I will try to update this paper on a regular basis if a need arises. Please if you have a suggestion (how we can better this framework) and feedback with regards to this work please feel free to share this. Many thanks for taking your time to read this paper.</span></span><br /><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"><span style="font-size: small;"></span></span><br /><o:p><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiP6TdAzNMeKe7VaB5M6lS-KGs6nrTka1hmHzx_c9D4TE-BXLAHhG34ZeG1Y6gI_G_h2bYGM-NisRxizoieSqefUryS8oPcRXw2y6DCHR9yTsW1LSiJ7BIjh6-PuofoHecODPY_H8GtJUs/s1600/fin.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiP6TdAzNMeKe7VaB5M6lS-KGs6nrTka1hmHzx_c9D4TE-BXLAHhG34ZeG1Y6gI_G_h2bYGM-NisRxizoieSqefUryS8oPcRXw2y6DCHR9yTsW1LSiJ7BIjh6-PuofoHecODPY_H8GtJUs/s400/fin.jpg" height="305" width="400" /></a><o:p></o:p></o:p></span></span></o:p></span></span></span><br />DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com30tag:blogger.com,1999:blog-5733734842582254876.post-15255838532892345322013-12-12T01:42:00.001-08:002013-12-13T02:57:33.955-08:00The role of Why? | What? | How? in Knowledge for Development to unlock development complexity where development efforts are still having resistances.<div style="text-align: justify;">
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<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
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<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This blog proposes a conceptual approach that can used as a starting
point to contextualize knowledge for development initiatives in international
organizations and other types of non-profit organizations interested in
knowledge for development to unlock development complexity in the areas where
development efforts <span style="mso-spacerun: yes;"> </span>are still having
resistance.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Producer, Knowledge customizer, Knowledge connector as
well as Organizational knowledge leaders, development knowledge leader,
knowledge managers and consultants involved in creating and implementing
knowledge for development initiatives aimed at development process improvements
in international development organizations context could benefit from the
reflections and learning insights from this blog.</span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The integration, the transfer and the alignment of available knowledge
for development, strategies, concepts and methods into development processes
and communities practices (client knowledge) is a pressing
and challenging research issue today. This is required to change
development policies, people’s mindset, development approaches, and capacity
building of the local people to handle at a certain point their own problem and
understand what issues lead to poverty as well as undertaking innovative
research on specific development issues, developing key partnerships to expand
knowledge exchange (e.g. academia, experts, civil societies etc.), combining a
global perspective with local knowledge, better interaction directly with
clients to determine knowledge needs, helping countries address their own
development challenges and match them with relevant global practices,
disseminating good practice to different audiences, facilitating global
partnerships and knowledge exchange, connecting, involving, drawing from
existing research, data and expertise etc.<o:p></o:p></span></span></div>
<div style="text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development researches and practitioners as well as Knowledge producer ,
Knowledge customizer, Knowledge connector in the areas of process and
knowledge for development alike seek for solutions that aid the flexible
alignment of knowledge for development efforts to development’s most value
generating activities that enable the eradication for Extreme Poverty, and for
promoting shared prosperity where development efforts are stilled mysterious.<o:p></o:p></span></span></div>
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div style="text-align: justify;">
<br /></div>
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The advantages inherent in such efforts are variable. The execution of
sustainable development processes is supported from a knowledge perspective,
the economic, politic, the moral, cultural, social, public and environmental
benefit of knowledge for development can be illustrated more easily and
knowledge for development activities become "alive" because of it
well integration in development processes - which in turn thrives sustainable
development performance.<o:p></o:p></span></span></div>
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div style="text-align: justify;">
<br /></div>
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development researches and practitioners have to work more with
Knowledge producer, Knowledge customizer, Knowledge connector, partners to help
identify why, what and how they can most effectively mobilize knowledge to
influence social, economic, environment and change. They have to support local
partners to identify and measure desired outcomes, understand the nature of local
knowledge context, and the key people and organizations they need to be
engaging with, and the Why? | What? | How?<o:p></o:p></span></span></div>
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span><br />
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><div style="text-align: justify;">
<br />
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">In order to align knowledge for development efforts to development’s
most value generating activities that enable the eradication for Extreme
Poverty, and for promoting shared prosperity, development practitioners, Knowledge producer, Knowledge customizer, Knowledge connector, and partners need to
understand what the knowledge management for development (the business
knowledge, the knowledge for development, client knowledge) </span></div>
<div style="text-align: justify;">
</div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjwckd6xJknEQwOOA6daxnbKKXd7SYakL2c4XeCV8S1SsBXpdvR4tPvF_9BshWnndGOO6AAIeuHQ8yrQob6UJKpkXUz4DpeQiIrPooD_Li2uWXrPh8YcR7xh3hHpO-aBMbvpzaAfde9USE/s1600/knw.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="296" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjwckd6xJknEQwOOA6daxnbKKXd7SYakL2c4XeCV8S1SsBXpdvR4tPvF_9BshWnndGOO6AAIeuHQ8yrQob6UJKpkXUz4DpeQiIrPooD_Li2uWXrPh8YcR7xh3hHpO-aBMbvpzaAfde9USE/s400/knw.JPG" width="400" /></a></div>
<div style="text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br /></div>
<div style="text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Fig.1
The three components of knowledge Management for development </span></div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
</div>
<div style="text-align: justify;">
</div>
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<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">- and individuals (stakeholders, publics, private, government, civil
societies and communities) are in any given context, and how they relate to
each other and influence social and environmental challenge and change.<o:p></o:p></span></div>
<div style="text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
</div>
<div style="text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development practitioners as well as Knowledge
producer, Knowledge customizer, Knowledge connector have to develop a strategy
which identified approaches to understand the local context, the current
knowledge on practices and preferences, to introduce new practical knowledge
into communities’ practices, to support global partnerships, knowledge exchange
, knowledge -sharing and learning for the eradication of extreme poverty, and
for promoting shared prosperity.<o:p></o:p></span></div>
<div style="text-align: justify;">
<br />
<span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p> </o:p></span>
</div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Effective
development practices must recognize when the timing is appropriate to make
investments in knowledge strategy (people, platforms and infrastructures) which
identified approaches to support knowledge-sharing and learning to enable the
development practices to deliver on its growth objectives. This practices
should include declarative knowledge (e.g., basic development emergency
solution routines and operating procedures), procedural knowledge (e.g.,
instructions from <span style="color: black;">Development practitioners, Knowledge
producer, Knowledge customizer, Knowledge connector</span>, actual knowledge
practice, and learning) and conditional knowledge (e.g., observation and development
of a specific knowledge for development involving direct interactions with
target communities) and others relevant knowledge exchanges and operation
strategies.<o:p></o:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development
practitioners as well as Knowledge producer, Knowledge customizer, Knowledge
connector should combine and apply the various knowledge types in development
practice to assess comprehensively each local development’s condition and
administer effective development solutions.<o:p></o:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowing
the Why? | What? | How? to understand the current knowledge on practices,
preferences and migrate into the future knowledge practices in complex regions
that resist to development efforts (e.g. Africa) requires a more comprehensive
understanding of the process of becoming knowledge focused, demand for evidence
and how knowledge for development can understand and address the local
situation, while taking advantage of investments in global and local knowledge
for development strategy. </span></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
</div>
<div style="text-align: justify;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhWs0_gOlXtkzZFhSVNkwqJOyn1fldVwL14HoRE6j07e3aJ95tidwT4nPzJpt8AExyLnSK3HtW1E2eWS78ZQvBVb9HRltDQI3lAaraLf1JxJzN3Bfh_hyh-ucm0H_rgcBszc4qrSVEBVbQ/s1600/bank01.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="293" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhWs0_gOlXtkzZFhSVNkwqJOyn1fldVwL14HoRE6j07e3aJ95tidwT4nPzJpt8AExyLnSK3HtW1E2eWS78ZQvBVb9HRltDQI3lAaraLf1JxJzN3Bfh_hyh-ucm0H_rgcBszc4qrSVEBVbQ/s400/bank01.JPG" width="400" /></a></div>
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<br /></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Fig.2 Pragmatic bottom-up and top down approach to research and distribute knowledge
for development across various regions<o:p></o:p></span><br />
</span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt;"></span><br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt;">Adopting
a pragmatic bottom-up and top down approach- to develop research syntheses
products, policy briefs and thematic guides, which present diverse perspectives
on key development issues (e.g.</span><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> undertaking innovative research on
specific development issues, developing key partnerships to expand knowledge
frontier (e.g. academia, experts, civil societies etc.), combining a global
perspective with local knowledge, better interaction directly with clients to
determine knowledge needs, helping countries address their own development
challenges and match them with relevant global practices, disseminating good
practice to different audiences, facilitating global partnerships and knowledge
exchange, connecting,<span style="mso-spacerun: yes;"> </span>involving drawing
from existing research, data and expertise etc.).<o:p></o:p></span></div>
<div style="text-align: justify;">
</div>
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</div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">This
bottom-up and top down approach explores the structure of an integrated
knowledge for development strategy in international organizations and the
dynamic interactions between local and global stakeholders to share research
and knowledge about development using various repackage knowledge formats that
are accessible to local community practices, policymakers and practitioners
etc.<o:p></o:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">It
also demonstrates a description overview to classify and to deliver various knowledge
for development´s products and to contextualize knowledge for development
initiatives in international organizations. <o:p></o:p></span></div>
<div style="text-align: justify;">
<br />
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnq6dfqmEXFN1q45r3cBt1yktZ9AI6ARg4dD0yMU7w8wi8z8POdpoTnfdXKXi3oCxAQ7noxi3sLSbkIBG0XcLvTM2lkN95HRoOvDodNrFkwy27PiHHmzO5gSgt-0vWPuWbXXGKqFYKsAc/s1600/wao.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="305" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnq6dfqmEXFN1q45r3cBt1yktZ9AI6ARg4dD0yMU7w8wi8z8POdpoTnfdXKXi3oCxAQ7noxi3sLSbkIBG0XcLvTM2lkN95HRoOvDodNrFkwy27PiHHmzO5gSgt-0vWPuWbXXGKqFYKsAc/s400/wao.JPG" width="400" /></a></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Fig.3
Delivery processes of knowledge for development<o:p></o:p></span></div>
<div style="text-align: justify;">
</div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"></span><br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">The
Knowledge for development in the form of framework, developed as part of the
study, helped understand contextual issues facing the international
organizations and the strategic Knowledge for development systems proposed and
implemented - </span><span lang="EN-US"><a href="http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html"><span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span style="color: blue;">visit</span></span></a></span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">
<o:p></o:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">A
good way to address a delivery structure and description - a record of
exploration and delivering hierarchies that supports the translation of
evidence into action.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"> Providing access to
research evidence is not enough to unlock the development complexity.</span><span lang="EN-US" style="color: red; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
</div>
<div style="text-align: justify;">
</div>
<div style="text-align: justify;">
<b>Why? | What? | How?</b> </div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Despite
abundant human capital, land, mineral resources cultural contributions and
progresses to name a few things Africa remains poor. Getting a clear and deep
sense of <b style="mso-bidi-font-weight: normal;">why</b> and <b style="mso-bidi-font-weight: normal;">what</b> (Demand of evidence)<b style="mso-bidi-font-weight: normal;"> </b>is happening there before the <b style="mso-bidi-font-weight: normal;">how </b>(the translating of the acquired
evidence into action/practice) may be the key to unlock Africa development
complexity.<span style="mso-spacerun: yes;"> </span>If it is well done the </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Why? |
What? | How? </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">in knowledge for development can unlock
the key to the mystery of development of the Africa.<o:p></o:p></span></div>
<div style="text-align: justify;">
<br />
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Knowledge
for development have to undertake the right strategies to understand how people
working at local and national development policy levels access and engage with
the local evidence, local mentality, behaviors, culture, environment,
information especially in the context of local sustainable development (the
well-being of all).<o:p></o:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US;">At the same time, it's important to understand the specific local
practices we are concerned with. The practices endorsed by the geography, the
culture, the history and others social, human and environmental factors. <b style="mso-bidi-font-weight: normal;">Understanding</b> and <b style="mso-bidi-font-weight: normal;">listening </b>to by knowledge producers, governments and donors etc.
could help to well design, to produce, to package, to deliver and to support
with elegance and simplicity a practical knowledge package for development into
a foreign community practices.<o:p></o:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="margin: 0in 0in 0pt; text-align: justify;">
</div>
<div style="text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">The crucial mission of </span><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Why? | What? | How?</span></b><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">in Knowledge for Development is to help local </span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">community of practices,
development policymakers, development practitioners, <span style="color: black;">Knowledge producer, Knowledge customizer, Knowledge connector</span> etc., to understand,
identify and align trends and opportunities that guarantee and support the
eradication of extreme poverty, and for promoting shared prosperity where
development efforts are still having resistances.</span><br />
<br />
<br />
<b>Why?</b><br />
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This
step helps to listen and understand the local context, the situation, the
challenge </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">development practitioners </span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">are facing, and the need of adequate interventions
or solutions. <o:p></o:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The
why step allows </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">development practitioners as </span><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">well as Knowledge producer, Knowledge customizer, Knowledge connector</span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> to move from concrete observations of the
happenings of a particular situation to the more abstract potential emotions
and motives that are at play in the situation they are trying to listen,
observe and understand. <o:p></o:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">For
example, why despite abundant human capital, land, mineral resources, cultural
contributions, progresses, to name a few things Africa remains so poor? Why
some are so rich and some are so poor? Why is the persons we are helping doing
what they’re doing, and in the particular way that they are doing it? Why
development efforts are sabotaged? Why are they so corrupted? A few many why
questions, it depends.<o:p></o:p></span></div>
<div style="text-align: justify;">
</div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p> </o:p></span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The
advantage of this step is that it can reveal assumptions that </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">development
practitioners </span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">can early test
with end beneficiaries to cover unexpected challenges and realizations in a
particular intervention and investment.<o:p></o:p></span></div>
<div style="text-align: justify;">
<br />
<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This
step is a particularly powerful technique to leverage when analysing
development intervention that </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">development
practitioners as </span><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">well as Knowledge producer, Knowledge
customizer, Knowledge connector</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"> have</span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> taken into the field, both for synthesis purposes,
and to direct </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">development issues and challenges </span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">to future areas of need finding.</span></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<b>What?</b></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<br /></div>
<div style="text-align: justify;">
</div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">This
step helps to design a solution and delivery strategy that result from the
first step, the why step.<o:p></o:p></span></div>
<div style="text-align: justify;">
</div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">For
example what we need to do to help them help themselves? What to do to reduce
the corruption? What to do to avoid social exclusion? What to do to avoid that
those development efforts are not sabotaged? A few many what questions, it
depends.<o:p></o:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">The
design and the delivery strategy should include these three parameters: 1.
Inclusion Management in all phases of the intervention. 2. Sociocultural
Infrastructures (Physical/soft) that enable the development and the support of
the intervention. 3. Knowledge transfer and Change Management that enable
efficient management and the exploitation of the intervention on the target
site after the intervention exits for maintaining sustainability. </span></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
</div>
<div style="text-align: justify;">
</div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"></span><br /></div>
<div class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbWfGvRLQoOP0VjS_V9hQE_TDHDCntJn-93V196PaNHGLypVIKmre_fmUcol4281p3T0ZmS6k3REovTC4xN_0rQXEKt3LCSBSh5nrA-ndBGkMo1rgX6WK9Ud8WOF9vx5ARmgGVAwVYLY4/s1600/pillars.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbWfGvRLQoOP0VjS_V9hQE_TDHDCntJn-93V196PaNHGLypVIKmre_fmUcol4281p3T0ZmS6k3REovTC4xN_0rQXEKt3LCSBSh5nrA-ndBGkMo1rgX6WK9Ud8WOF9vx5ARmgGVAwVYLY4/s400/pillars.jpg" width="400" /></a></div>
<div style="text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"></span><br /></div>
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><div align="justify" class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
</div>
<div align="justify">
<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman";"></span><br /></div>
<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman";"><div align="justify" class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman";">Fig4. The three pillars of development intervention for maintaining sustainability </span></div>
<div align="justify">
</div>
<div align="justify" class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
</div>
</span><div align="justify" class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman";">This is a particularly
powerful technique to leverage the </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">design of a
solution and delivery strategy of a </span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman";">development intervention
that </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">development practitioners as </span><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">well as Knowledge producer, Knowledge customizer, Knowledge connector</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">
have</span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman";"> taken into the field, both for synthesis purposes, and
to direct </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">development issues and challenges </span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman";">to
future areas of need finding for maintaining sustainability. </span></div>
<div align="justify">
</div>
<div align="justify" class="MsoNormal" style="margin: 0in 0in 10pt; text-align: justify;">
<b>How?</b> </div>
<div align="justify">
</div>
<div align="justify">
</div>
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<span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman";">This step helps</span><span lang="EN" style="color: #333333; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> to </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US;">plan
implementation of the solution, to develop and deliver, to measure and monitor,
learn, train on the target site, that result from the second step, the <b style="mso-bidi-font-weight: normal;">what</b> step. </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This step
requires great design and social engineering talent. <o:p></o:p></span></div>
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</div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">For
example, how helping poor people to help themselves by the access to the right
economic, social, public and cultural infrastructures and the related knowledge
management and transfer that affect and endorse their daily lives and
activities wherever they are living? How to secure local market for competitive
advantage in production, consummation, and investment? How to develop local
industries for job development? </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">How
promoting sector reform, improve governance, and the development of
country-owned roadmaps?<span style="mso-spacerun: yes;"> </span>How assisting
countries in developing sustainable financing strategies to implement
large-scale programs? How to avoid the politicization of development arena to
have more positive impact? How providing capacity-building support to both
regional and national policymakers and service providers? A few many how
questions, it depends.<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development
team (</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US;">development practitioners, </span><span lang="EN-US" style="color: black; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge producer, Knowledge customizer, Knowledge connector etc.)</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> will challenge implantation solution and delivery intervention status
quo by using right designs and prioritizing simple end beneficiaries needs and
experiences to move an external knowledge solution into foreign community
practices without destroy the available local knowledge and with the respect of
the target environment. </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
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</div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This step
is a particularly powerful technique to leverage the implementation of the
solution, to develop and deliver, to measure and monitor, learn, train on development intervention that development practitioners have
taken into the field, both for synthesis purposes, and to direct development
issues and challenges to future areas of need finding for maintaining
intervention satisfaction and it sustainability into a foreign community practices.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br /></div>
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<br /></div>
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<b>Conclusion </b></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br />
<br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The “<b>Why? </b>”
is our reason for existing, the higher cause we believe in, and the big
development problem/challenge we want to solve. I think that the <b style="mso-bidi-font-weight: normal;">Why? | What? | How?</b> Model could help
individuals, development practitioners, <span style="color: black;">Knowledge producer,
Knowledge customizer, and Knowledge connector</span> to unlock development
complexity, to better engage with policy and practice in an effort to be
more productive and effective in reducing poverty, shared prosperity, improving
human wellbeing and enhancing social justice in development regions that always
resist to development efforts. This model is a master key that can be used
everywhere while facing complex challenges or problems.<o:p></o:p></span>
</span></div>
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<b>References</b> </div>
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</div>
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<span style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span style="mso-spacerun: yes;"> </span><span lang="EN-US">[1] Knowledge Package for
Development <o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html<o:p></o:p></span></div>
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</div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">[2]
Framework based on knowledge for Development to analyse and measure the worth
of Development Interventions <o:p></o:p></span></div>
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</div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html<o:p></o:p></span></div>
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</div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">[3]
Holistic framework to improve development interventions <o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html<o:p></o:p></span></div>
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</div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">[4]
Setting Key Performance Indicator (KPI) for Knowledge Package for Development <o:p></o:p></span></div>
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</div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html
<o:p></o:p></span></div>
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</div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">[5]
Agile knowledge Package Quality Policy: It is the Right Delivery and the
Real-Time Access to the Knowledge for Development! <o:p></o:p></span></div>
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</div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
</span><span lang="EN-US"><a href="http://amouzoubedi.blogspot.co.at/2012/12/agile-knowledge-package-quality-policy.html"><span style="color: windowtext; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2012/12/agile-knowledge-package-quality-policy.html</span></span></a></span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">
<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">[6]
Creating decentralized knowledge management and transfer culture for
development<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
http://amouzoubedi.blogspot.co.at/2012/09/creating-decentralized-knowledge.html
<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">[7]
How Knowledge can Impact Development?<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US;">URL</span><span style="font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">:</span><span lang="EN-AU" style="mso-ansi-language: EN-US;"> </span><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/how-knowledge-can-impact-development.html">http://amouzoubedi.blogspot.co.at/2013/03/how-knowledge-can-impact-development.html</a><o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">[8]
Change Management and Knowledge for Development<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:http://amouzoubedi.blogspot.co.at/2013/03/change-management-and-knowledge-for.html<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">[9]
We are lacking of the right delivery process and not of practical knowledge for
development <o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
http://amouzoubedi.blogspot.co.at/2013/09/we-are-lacking-of-right-delivery.html<o:p></o:p></span></div>
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<span lang="EN-US"><span style="font-family: Calibri;">[10]</span></span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">
Evaluation et Development Durable <o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html<o:p></o:p></span></div>
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<span lang="EN-US"><span style="font-family: Calibri;">[</span></span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">1</span><span lang="EN-US"><span style="font-family: Calibri;">1] A holistic approach: the sociocultural infrastructures and the
Millennium Development Goals (MDGs) <o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
</span><span lang="EN-US"><span style="font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html<o:p></o:p></span></span></div>
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<span lang="EN-US"><span style="font-family: Calibri;"><span style="mso-spacerun: yes;"> </span>[</span></span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">1</span><span lang="EN-US"><span style="font-family: Calibri;">2] Why operate agile in sustainable development programmes and projects?<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
</span><span lang="EN-US"><span style="font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2013_01_01_archive.html
<o:p></o:p></span></span></div>
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<span lang="EN-US"><span style="font-family: Calibri;">[</span></span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">1</span><span lang="EN-US"><span style="font-family: Calibri;">3] Holistic framework to improve development projects and
interventions<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
</span><span lang="EN-US"><span style="font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html<o:p></o:p></span></span></div>
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<span lang="EN-US"><span style="font-family: Calibri;">[</span></span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">1</span><span lang="EN-US"><span style="font-family: Calibri;">4] Publications: papers and books <o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">URL:
</span><span lang="EN-US"><span style="font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html<o:p></o:p></span></span></div>
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<a href="https://www.morebooks.de/search/de?utf8=%25E2%259C%2593&q=Amouzou+Bedi" target="_blank">*Author,</a> Amouzou Bedi (<span style="color: blue;">Expertise and knowledge of the science management and its cultural implications in the developed and developing world in particular</span>), contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank">LinkedIn</a>. I will try to update this paper on a regular basis if a need arises. Please if you have a suggestion (how we can better this framework) and feedback with regards to this work please feel free to share this. Many thanks for taking your time to read this paper.</div>
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com0tag:blogger.com,1999:blog-5733734842582254876.post-81742843392037366222013-11-21T11:35:00.000-08:002015-04-21T08:20:10.887-07:00Thinking outside the box: Rethinking the sustainable development processes with the example of the Lampedusa disaster<br />
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">ITIL ®V3 (IT Service Management) </span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">PRINCE2 ® (Projects in Controlled Environments)</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Agile Management Innovations </span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Wirtschaftsinformatik - Diplom-Ingenieur</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Informatikmanagement - Mag. rer. soc. oec </span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Wirtschaftsinformatik - Bakk.rer. soc. oec</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Social Science - DEUG</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">We are not lacking of experiences. We are not lacking
of expertise. We are not lacking of science management model. Agile and
waterfall model are rocking in sustainable development arena. We are not
lacking of </span><a href="http://amouzoubedi.blogspot.co.at/2013/09/we-are-lacking-of-right-delivery.html"><span style="color: blue; font-family: Calibri;">knowledge</span></a><span style="font-family: Calibri;">.
We are not lacking of development management tools. Some issues we are facing are not new
or even already well established. The </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.carlohermann.com/main/portfolio/lampedusa-an-humanitarian-crisis"><span style="color: blue; font-family: Calibri;">lampedusa</span></a></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">
humanitarian crisis is an example among others. Together we can <a href="http://www.knowledgefordevelopmentwithoutborders.org/" target="_blank">fix</a> it. <o:p></o:p></span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg57_Veo83oMJVmkx4OXtipPgNBbgpwRy6GvGzhWFj3jCD9TQXFOetdIdnZT34ysuTk7QnDMTEJIaxDgJm-mYerSYpt-0AxUl7UMnEQboI-T3ZrJrxRCUQcr3oLGwWOVcaHYGzHcpWl7iw/s1600/fluechtlingsboote-lampedusa.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg57_Veo83oMJVmkx4OXtipPgNBbgpwRy6GvGzhWFj3jCD9TQXFOetdIdnZT34ysuTk7QnDMTEJIaxDgJm-mYerSYpt-0AxUl7UMnEQboI-T3ZrJrxRCUQcr3oLGwWOVcaHYGzHcpWl7iw/s400/fluechtlingsboote-lampedusa.jpg" height="266" width="400" /></a></div>
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Fig.1 Immigrants on boat</div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">We all know that the only effective long-term solution
to prevent a mass influx of migrants from unstable regions is to create jobs
and improve living conditions in the countries of origin and transit. We can prevent natural catastrophes from becoming human tragedies but we could not avoid some </span></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><a href="http://en.wikipedia.org/wiki/Natural_disaster"><span style="color: blue; font-family: Calibri;">Natural disasters</span></a><span style="font-family: Calibri;"> etc....</span></span><br />
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<span lang="EN-US" style="font-family: "Calibri","sans-serif"; mso-ansi-language: EN-US;">We all know that local government should play the key
role with the assistances of local and international development agencies to
leave poorest of poor from the poverty.<o:p></o:p></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">We all know that no society can develop sustainable
without access to the right economic, social, public and cultural
infrastructures and the related knowledge management and transfer that affect
and endorse the daily lives and activities of their citizens wherever they are
living. We are awarding that corruption (materials and moral) cannot support
the sustainable development efforts. <o:p></o:p></span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">People are working hard on many fronts to progress the well-being of all. It moves. On the one hand progress has been made. On the other hand it is happening slowly. And sometimes it seems
impossible. </span></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Therefore where are the causes of these </span><a href="http://www.un.org/en/development/desa/publications/world-economic-and-social-survey-2013-sustainable-development-challenges.html"><span style="color: blue; font-family: Calibri;">sustainable
development challenges</span></a><span style="font-family: Calibri;">? </span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiuFyV5Ebpd9BSDm0MrEFWxcXcw91G6VNOqMEb5Y6kf3gEiGmnpGt8JHRqEGxXxQjs9YGb3uPFbY2HnPBR4ONzj-tiksw10JnFHw8yU249TfDlPLkCtTV9ezlfU19c0w5HA4IoqqpWnAIQ/s1600/beauty.JPG" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiuFyV5Ebpd9BSDm0MrEFWxcXcw91G6VNOqMEb5Y6kf3gEiGmnpGt8JHRqEGxXxQjs9YGb3uPFbY2HnPBR4ONzj-tiksw10JnFHw8yU249TfDlPLkCtTV9ezlfU19c0w5HA4IoqqpWnAIQ/s1600/beauty.JPG" /></a></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">For example, it is simple to conclude that it is the lack of the responsibility of the local government from where these immigrants are comming. The challenge is if it is wrong away over there (poorest of poor people have trouble meeting basic needs) it will affect others parts of the world and societies. So we are all so concerned to fix the root causes. </span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"></span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">I think that we are dealing with a deeper problem related
to local and external </span><span style="color: blue; font-family: Calibri;">Human factors</span><span style="font-family: Calibri;"> and cultural
influences effects in sustainable development arena. We are underestimated the incorporation of local and external Human
factors and cultural influences effects while designing </span><a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html"><span style="color: blue; font-family: Calibri;">implementing, and delivering
development intervention</span></a><span style="font-family: Calibri;">s. </span></span></div>
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<br />
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">We need business, cooperation, development
intervention, management, politic, decision model that include local and external human factors
and cultural influences effects. We need to evaluate objectively development
intervention in dealing with internal and external spiritual, moral, social, economic, environmental, political,
cultural, and intellectual problems.<o:p></o:p></span></span></div>
<br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">The </span><a href="http://totallycoolpix.com/2011/04/the-lampedusa-immigrants-crisis"><span style="color: blue; font-family: Calibri;">Lampedusa
disaster</span></a><span style="font-family: Calibri;"> can be used as an opportunity to change for the better, as an
opportunity for dealing with the root causes in lieu of treating the symptoms
of development challenges. </span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"></span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Well, the first reasons of this continual disaster
are: the immigrants are seeking for international protection or are looking for employment opportunities. Thus, the symptoms of this continual disaster are social
conflicts and economic hardship. Yes, seeking for international protection and looking for employment opportunities are humane. Unfortunately we are facing an economic and social challenge (human factors and cultural influences effects). And we are forgetting about the "<b>Why</b>" - (the root causes) and dealing only with the "<b>What</b>" - (the symptoms) of this continual disaster.<o:p></o:p></span></span></div>
<br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">To respond to this humanitarian crisis certain will
suggest to enforce a common patrol of the coasts in order to deter future waves
of immigrants, and others will suggest the development of a new integrated
border management strategy and process. If so, we are treating only the symptoms and forgetting the root causes. These
resolutions are not optimal. We need to tackle the <b style="mso-bidi-font-weight: normal;"><a href="http://en.wikipedia.org/wiki/Root_cause_analysis"><span style="color: blue;">root causes</span></a></b>.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiKZbngb_v4Foe7roFhWeHZpz29wXDJCB-PDltxlpmhfV-bRYmJWKxS3eUJN0dPNeOmDSFpM5bQaU_0CyNY9ScCMEkKs0UazSPjVOEEqHdrRUfI7c3VAqhiq-NQhiESBRUx41g7AgGhQ58/s1600/Rootcauses.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiKZbngb_v4Foe7roFhWeHZpz29wXDJCB-PDltxlpmhfV-bRYmJWKxS3eUJN0dPNeOmDSFpM5bQaU_0CyNY9ScCMEkKs0UazSPjVOEEqHdrRUfI7c3VAqhiq-NQhiESBRUx41g7AgGhQ58/s400/Rootcauses.jpg" height="298" width="400" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
Fig. 2 Illustration of root of a tree</div>
<br />
<span id="goog_156389056"></span><span id="goog_156389057"></span><br />
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Sustainable development is complex. When we are facing
challenges, how do we approach it? Do we jump in and start treating the
symptoms? Or do we stop to consider whether there's actually a deeper problem
that needs our attention?<o:p></o:p></span></span><br />
<br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">The challenge is that if we only fix the symptoms,
what we are seeing on the surface the problem will almost certainly happen
again, which will lead us to fix it, again, and again, and again. The crisis of Lampedusa
is an example.<o:p></o:p></span></span></div>
<br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">If, instead, we look deeper to figure out why the
problem is occurring, we can fix the underlying Human factors, cultural
influences effects, systems and processes that are causing the problem. <o:p></o:p></span></span></div>
<br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Development intervention will fail without the incorporation
of the appropriate Human factors (Spiritual Capital, Moral Capital, Aesthetic
Capital Human Capital, Human Abilities, Human Potentials and </span><a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html"><span style="color: blue; font-family: Calibri;">sociocultural
infrastructures</span></a><span style="font-family: Calibri;">), </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;"><o:p></o:p></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Composition of the
Human Factors<o:p></o:p></span></span></b></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Definition <o:p></o:p></span></span></b></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">SPIRITUAL CAPITAL<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">It is the aspect of the human personality that is
usually in tune with the universal laws and principles of human life. It
equips the individual to see beyond what the five senses are able to grasp
and also furnishes him or her with deeper insights into the non-material
world.<o:p></o:p></span></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">MORAL CAPITAL<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">It represents habits and attitudes of the human
heart that are based on universal principles regarding right or wrong. It
refers to the qualities individuals possess that lead them to conform or not
to conform to universal principles of life. Its constituents include
integrity, humility, justice, charity, patience, honesty, sensitivity,
fairness, etc.).<o:p></o:p></span></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Aesthetic Capital<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">A deep sense of and love for beauty. It includes a
strong passion for music, art, drama, dance and other artistic capacities
(imagination and creativity are strong component<o:p></o:p></span></span></div>
</td>
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<tr style="mso-yfti-irow: 4;">
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Human Capital<o:p></o:p></span></span></b></div>
</td>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">The know-how and acquired skills (i.e., technical,
conceptual, intellectual, analytic and communications); human experiences,
knowledge, intelligence, physical well-being, emotional health, etc.<o:p></o:p></span></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Human Abilities<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">These constitute the power or capacity of an
individual to competently undertake projects or effectively perform tasks
requiring mental and physical effort. They are required for the effective use
of human capital. Examples include wisdom, vision, commitment, determination,
diligence, courage, accountability, judgment, responsibility, competence,
motivation, human energy, optimism, endurance, self-control, objectivity,
reliability, and so on.<o:p></o:p></span></span></div>
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<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Human Potentials<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">They are the human talents that may or may not be
harnessed and employed for human utilization. These may be referred to as the
yet undeveloped and unused dimensions of the H<o:p></o:p></span></span></div>
</td>
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</tbody></table>
Table 1 Human Factors. <span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Source: Adjibolosoo, the Human Factor in Development.<o:p></o:p></span></span><br />
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">and </span><span lang="EN-US" style="mso-ansi-language: EN-US;">Cultural influences (psychological and sociological, metaphysical,
ideological, and authoritative) effects. Some parameters of Cultural influences
can be found in the following table.<o:p></o:p></span></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Cultural influences<o:p></o:p></span></span></b></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Description<o:p></o:p></span></span></b></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Psychological
motives and practical concerns<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="font-family: Calibri;">Such as intellectual
curiosity, and desires for self-esteem, respect from others, financial
security, and power, can be intellectual alliances with colleagues and by
seeking respect and rewards, status and power in the form of publications,
grant money, employment, promotions, and honors.<o:p></o:p></span></span></div>
</td>
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<tr style="height: 26.05pt; mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 111.75pt;" valign="top" width="149"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Metaphysical
worldviews<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="font-family: Calibri;">That form the
foundation for some criteria used in conceptual evaluation, can be
nonreligious, or based on religious principles that are theistic,
nontheistic, or atheistic<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 111.75pt;" valign="top" width="149"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Ideological
principles<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="font-family: Calibri;">About "the way
things should be" in society, socioeconomic structures, race relations,
gender issues, social philosophies and customs, religions, morality,
equality, freedom, and justice<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 4;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 111.75pt;" valign="top" width="149"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Opinions of
authorities<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="font-family: Calibri;">who are acknowledged
due to expertise, personality, and/or power, a response to a dominant
personality, and/or involvement in a power relationship<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 5; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 111.75pt;" valign="top" width="149"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Social-institutional
contexts<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 297.65pt;" valign="top" width="397"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="font-family: Calibri;">Psychology,
practicality, metaphysics, ideology, authority<o:p></o:p></span></span></div>
</td>
</tr>
</tbody></table>
Table 2 Cultural influences parameters. <span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Source: Craig Rusbult, Cultural Influence in Science: Causes and Effects.</span></span><br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
</div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">The term, Human factor, refers here to the spectrum of
personality characteristics and other dimensions of human performance that
enable social, economic and political institutions to function and remain
functional over time. Such dimensions sustain the workings and application of
the rule of law, political harmony, a disciplined labor force, just legal
systems, respect for human dignity and the sanctity of life, social welfare,
and so on (Adjibolosoo, 1993, p. 142).<o:p></o:p></span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">As is often the case, no social, economic or political
institutions can develop and function effectively without access to the right
economic, social, public and cultural infrastructures and the related knowledge
management and transfer that affect and endorse the daily lives and activities
of their citizens wherever they are living.<o:p></o:p></span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">For various reasons, the development interventions
challenges ahead will require the Human factors, cultural influences effects
and better collaborations processes. This demands new management perspective.<o:p></o:p></span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Since there is a huge natural, cultural, social
diversity, a target intervention has to be defined locally, considering the
particular needs of concerned people and institutions. This is the reasons why it
is impossible to apply successfully development intervention worldwide.<o:p></o:p></span></span></div>
<br />
<span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US;">The challenge is “<i>The
best </i><a href="http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html"><span style="color: blue;"><i>Knowledge
Management</i></span></a><i>, learning and evaluation strategies in the UK are not
necessarily the best Knowledge Management, learning and evaluation strategies
in Uganda. Different groups and organizations (whether they are different due
to political circumstances, economic resources, culture, social background or
religion etc.) may have different associations in relation to concepts such as
‘leadership’, ‘cooperation’, ‘information’, ‘sharing’ and ‘monitoring</i>”
(Hovland 2003: 8).</span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p></o:p></span></span><br />
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">In deciding how best to meet the poorest needs for
better life, the answers will depend crucially on how the question will be </span><a href="http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html"><span style="color: blue; font-family: Calibri;">framed</span></a><span style="font-family: Calibri;">.
We need to evaluate locally the human factors and the </span><a href="http://amouzoubedi.blogspot.co.at/2013/01/why-operate-agile-in-sustainable.html"><span style="color: blue; font-family: Calibri;">cultural
influences effects</span></a><span style="font-family: Calibri;">. Makes clear that it is crucial to examine together these
needs locally before making decisions, where choices made today could continue
to affect target community for decades to come.<o:p></o:p></span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">For some reason and challenges, we need to try to
solve development challenges by attempting to identify deeply and correct the
root causes of each challenge, as to simply addressing their symptoms. <o:p></o:p></span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Therefore we need an operative management perspective
that seeks to identify the origin of the challenge and the same time fixes the
requirements. A management perspective that uses a specific set of steps, with
associated tools, to find the primary cause of the problem, so that we can:<o:p></o:p></span></span></div>
<br />
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-list: l0 level1 lfo1;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Determine what is happening exactly there.<o:p></o:p></span></span></b></li>
<li class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-list: l0 level1 lfo1;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Determine why it is happening there.<o:p></o:p></span></span></b></li>
<li class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-list: l0 level1 lfo1;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Figure out what to do to eliminate/reduce the likelihood that it
will happen again. <o:p></o:p></span></span></b></li>
<li class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-list: l0 level1 lfo1;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Fix the requirements.</span></span></b></li>
<li class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-list: l0 level1 lfo1;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Repeat<o:p></o:p></span></span></b></li>
</ul>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">An operative management perspective to perform a
comprehensive, system-wide review of development problems as well as the events
and factors leading to them in sustainable development arena.<o:p></o:p></span></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">I think we do not need to look far from us. We do not need complex theories, practices and programs. We need to keep it very simple. A creative
management combination of </span><a href="http://en.wikipedia.org/wiki/Waterfall_model"><span style="color: blue; font-family: Calibri;">waterfall</span></a><span style="font-family: Calibri;">
and </span><a href="http://en.wikipedia.org/wiki/Agile_software_development"><span style="color: blue; font-family: Calibri;">Agile</span></a><span style="font-family: Calibri;">
model can create and award this kind of operative management perspective which
can be promoted worldwide. </span></span><br />
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Agile development is an alternative to traditional project management
where emphasis is placed on empowering people to collaborate and make
team decisions in addition to continuous planning, continuous testing
and continuous integration.</span></span></span></span></span></span></span></span><br />
<br /></div>
<br />
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto auto auto 3pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-yfti-tbllook: 1184; width: 534px;">
<tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 65.8pt;" valign="bottom" width="88"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Models<o:p></o:p></span></span></b></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 133.15pt;" valign="bottom" width="178"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Phrases<o:p></o:p></span></span></b></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 201.55pt;" valign="bottom" width="269"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
</div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Principe s<o:p></o:p></span></span></b></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 65.8pt;" width="88"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">waterfall model<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 133.15pt;" width="178"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">1. Requirements specification resulting in the
product requirements document <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">2. Design resulting in the Software architecture <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">3. Construction (implementation or coding) resulting
in the actual software <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">4. Integration <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">5. Testing and debugging <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">6. Installation <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">7. Maintenance <o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 201.55pt;" width="269"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">The waterfall model maintains that one should move
to a phase only when its preceding phase is completed and perfected. Various
modified waterfall models (including Royce's final model), however, can
include slight or major variations on this process.<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 2; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 65.8pt;" width="88"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Agile Manifesto<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 133.15pt;" width="178"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">1. Individuals and interactions over processes and
tools <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">2. Working software over comprehensive documentation
<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">3. Customer collaboration over contract negotiation <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">4. Responding to change over following a plan<o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 201.55pt;" width="269"><div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Customer satisfaction by rapid delivery of useful
software <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Welcome changing requirements, even late in
development <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Working software is delivered frequently (weeks
rather than months) <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Working software is the principal measure of
progress <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Sustainable development, able to maintain a constant
pace <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Close, daily cooperation between business people and
developers <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Face-to-face conversation is the best form of
communication (co-location) <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Projects are built around motivated individuals, who
should be trusted <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Continuous attention to technical excellence and
good design <o:p></o:p></span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Simplicity—the art of maximizing the amount of work
not done—is essential <o:p></o:p></span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Self-organizing teams <o:p></o:p></span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Regular adaptation to changing circumstances<o:p></o:p></span></span></div>
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Table 3 Agile & Waterfall model<br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Sustainable development arena is complex. For
some reason and from a management perspective, a well combination of waterfall
and Agile model can help to manage with success complicated and complex development
challenges. The exploration of Human factor and cultural influences effects are
well incorporated in Agile. Waterfall model is well known for fixing the
requirements. </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Fig1. An Operative Management perspective that addresses the root causes of a problem, figures the requirements out, then fixes the requirements and repeats.</span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p></o:p></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Agile determines in this process why it is happening</span></span></span></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"> (human factors, cultural influences effects, </span></span></span></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">root cause</span></span></span></span>) through collaboration. What it is happening figures out the requirements (symptoms). Waterfall fixes the requirements – and repeats. Each transformation must be evaluated and managed on the site with the collaboration with the target community.<o:p></o:p></span></span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"></span></span>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">So let’s apply in the following table these knowledge and create a flexible model of an operative management perspective which can be promoted worldwide. <o:p></o:p></span></span></span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><table align="left" border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto 4.8pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-anchor-horizontal: column; mso-table-anchor-vertical: paragraph; mso-table-left: left; mso-table-lspace: 7.05pt; mso-table-overlap: never; mso-table-rspace: 7.05pt; mso-table-top: .05pt; mso-yfti-tbllook: 1184; width: 539px;"><tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 50.15pt;" valign="bottom" width="67"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Tools<o:p></o:p></span></span></b></div>
</td><td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 6cm;" valign="bottom" width="227"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Taskforces<o:p></o:p></span></span></b></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Methodologies<o:p></o:p></span></span></b></div>
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<tr style="height: 13.5pt; mso-yfti-irow: 1;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 50.15pt;" valign="bottom" width="67"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Agile<o:p></o:p></span></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 6cm;" valign="top" width="227"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Addresses the root causes through the collaboration with the target community. Continuous improvement through<span style="mso-spacerun: yes;"> </span>looking at the same situation from different perspectives: the Target community, the people (Actors) who implement the solutions, the Transformation process that's affected, the World view, the process Owner, and local, cultural, political, social environmental constraints.<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Assumes that People, Systems, Human factors and events are interrelate and stay in the middle of sustainable development arena <o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Supports the assumption that "<b style="mso-bidi-font-weight: normal;"><a href="http://amouzoubedi.blogspot.co.at/2013/01/why-operate-agile-in-sustainable.html"><span style="color: blue;">vérité en deçà des Pyrénées, erreur au-delà</span></a></b>" de Pascal.<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Seeking to identify<span style="mso-spacerun: yes;"> </span>first the origin of the problem<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Listing and understanding the target community<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Determine what happened over there. <o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Determine why it happened over there. <o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Why does the causal factor exist?<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">What is the real reason the problem occurred?<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Figure out what to do to reduce the likelihood that it will happen again. <o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">What can we do to prevent the problem from happening again?<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">What sequence of events leads to the problem?<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">What conditions allow the problem to occur?<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">What other problems surround the occurrence of the central problem?<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Collaborate with the target community to find the roots causes.<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Support continuous improvement through on-going feedbacks of the target community to address the root causes:<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Physical and soft causes – basic intangible, tangible, material items failed in some way in the target community (for example, the lack of sociocultural infrastructures). <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Human causes and factors – People did something wrong, or did not do something that was needed. Human causes and factors cause typically lead to physical causes (for example, no one person wanted knows right why these immigrants are sacrificed their life at Lampedusa in the hope to reach and to have a better life in Europe).<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Organizational causes – A system, model, process, or policy that people use to make decisions or do their work is faulty (for example, no one person was responsible for addressing the right root causes of this immigration. Immigrants countries must assume their responsibility). <o:p></o:p></span></span></div>
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<tr style="height: 13.5pt; mso-yfti-irow: 2;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 50.15pt;" valign="top" width="67"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Waterfall model<o:p></o:p></span></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 6cm;" valign="top" width="227"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Collaboration with implementers to addresses the symptoms through data collection and analyse. Exploration the situation with the following questions:<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">What do you see happening?<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">What are the specific symptoms?<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">What proof do you have that the problem exists?<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">How long has the problem existed?<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">What is the impact of the problem?<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Assumes that process and events ( machines processes, management)<span style="mso-spacerun: yes;"> </span>are interrelate and stay in the middle of sustainable development arena that lead to rigid plan <o:p></o:p></span></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 184.25pt;" valign="top" width="246"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Fix Only the <b style="mso-bidi-font-weight: normal;">symptoms</b> (requirements) through processes analyse.<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">How will the solution be implemented?<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Who will be responsible for it?<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">What are the risks of implementing the solution?<o:p></o:p></span></span></div>
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<tr style="height: 13.5pt; mso-yfti-irow: 3; mso-yfti-lastrow: yes;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 50.15pt;" valign="top" width="67"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Agile vice versa. Waterfall <o:p></o:p></span></span></b></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 6cm;" valign="top" width="227"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Addresses<span style="mso-spacerun: yes;"> </span>first the root through the collaboration with the target, and then fix the causes<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
</div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Agile and waterfall collaborate together to underlines these Facts:<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Ask "So <b style="mso-bidi-font-weight: normal;">why</b>?" to determine the root problem.<o:p></o:p></span></span></div>
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</div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Ask "So <b style="mso-bidi-font-weight: normal;">wha</b>t?" to determine all the possible consequences of the fact.<o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Seek cause and effect to determine where the trouble may have begun.<o:p></o:p></span></span></div>
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</div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Break down the problem into small, detailed parts to better understand the big picture and for continuous improvement.<o:p></o:p></span></span></div>
</td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 184.25pt;" valign="top" width="246"><div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Seeking to identify first the origin of a problem and fixing it. Assumes we need to analyse the situation fully before moving on to look at factors that contributed to the problem. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Maximizing the effectiveness of the root cause analysis, get together everyone – experts and front line staff – who understands the situation. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Including people and human factors who are most familiar with the problem may help lead to a better understanding of the issues. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Human factors, events, systems and processes must collaborate together in sustainable development arena.<o:p></o:p></span></span></div>
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<span style="font-family: Calibri;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">Key points</span></b><span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">:<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Continuous improvement<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Continual small changes<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">People and Human factor closest to a process <o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; mso-element-anchor-horizontal: column; mso-element-anchor-vertical: paragraph; mso-element-frame-hspace: 7.05pt; mso-element-top: .05pt; mso-element-wrap: around; mso-element: frame; mso-height-rule: exactly;">
<span lang="EN-US" style="font-size: 9pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Identify quickly places for improvement<o:p></o:p></span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"> Table 4 The description of the operative management perspective processes </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Conclusion</span></span></b></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Neither Agile nor waterfall model itself can solve our sustainable developments challenges. But both Agile and Waterfall could be used in some complex cases and to achieve better results and synergy effect and find better solution. Sustainable developments thematic are human consciousness (The why, what and how) thematic. It is the degree of the feeling, the quality and the state of individual of being aware of sustainable development issues and how to deal individual and in a group with these issues for a common goal, the well-being of all members of our society. The </span><a href="http://amouzoubedi.blogspot.co.at/2011/05/evaluation-agile-la-vie-privee-et.html"><span style="color: blue; font-family: Calibri;">science of technology</span></a><span style="font-family: Calibri;"> alone could not solve all our sustainable developments challenges. </span></span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"></span></span><br /></span>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">We absolutely need to incorporate local and external Human factors and cultural influences effects while designing, implementing and delivering development intervention on a target site..<o:p></o:p></span></span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">References <o:p></o:p></span></span></b></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><o:p><span style="font-family: Calibri;"> </span></o:p></span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Amouzou Bedi, </span><a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html"><span style="color: windowtext; mso-bidi-font-family: "Times New Roman"; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">papers and books</span></span></a><span style="font-family: Calibri;">, <a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html">http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html<o:p></o:p></a></span></span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Sutharshan, A. (2013). Human factors and cultural
influences in implementing agile philosophy and agility in global software
development. Retrieved from </span><a href="http://ro.ecu.edu.au/theses/587" target="_blank"><span style="color: windowtext; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">http://ro.ecu.edu.au/theses/587</span></span></a><span style="font-family: Calibri;"> <o:p></o:p></span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Rethink software development process, </span><a href="http://www.ibm.com/developerworks/rational/library/rethink-software-development-process/" target="_blank"><span style="color: windowtext; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">http://www.ibm.com/developerworks/rational/library/rethink-software-development-process/</span></span></a><o:p></o:p></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Mind tools, http://www.mindtools.com/pages/article/newTMC_80.htm<o:p></o:p></span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Agility
in global software development. Retrieved from http://ro.ecu.edu.au/theses/587 <o:p></o:p></span></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Rethink-software-development-process, http://www.ibm.com/developerworks/rational/library/rethink-software-development-process/<o:p></o:p></span></span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Adjibolosoo, "The Human Factor in
Development." The Scandinavian Journal of Development Alternatives, XII
(4): 139-149.<o:p></o:p></span></span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;">Cultural-Personal Factors in Science by Craig Rusbult,
Ph.D., <a href="http://www.asa3.org/ASA/education/science/cp2.htm#3">http://www.asa3.org/ASA/education/science/cp2.htm#3</a></span></span></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiP6TdAzNMeKe7VaB5M6lS-KGs6nrTka1hmHzx_c9D4TE-BXLAHhG34ZeG1Y6gI_G_h2bYGM-NisRxizoieSqefUryS8oPcRXw2y6DCHR9yTsW1LSiJ7BIjh6-PuofoHecODPY_H8GtJUs/s1600/fin.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiP6TdAzNMeKe7VaB5M6lS-KGs6nrTka1hmHzx_c9D4TE-BXLAHhG34ZeG1Y6gI_G_h2bYGM-NisRxizoieSqefUryS8oPcRXw2y6DCHR9yTsW1LSiJ7BIjh6-PuofoHecODPY_H8GtJUs/s400/fin.jpg" height="305" width="400" /></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;">
</span><a href="https://www.morebooks.de/search/de?utf8=%25E2%259C%2593&q=Amouzou+Bedi" target="_blank"><span style="color: #3778cd;">*Author,</span></a> Amouzou Bedi - Business Application Management - Operations&Infrastructures by KPMG Austria - <span style="color: blue;">Expertise and knowledge of the science management and its cultural implications in the developed and developing world in particular</span>), contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank"><span style="color: #3778cd;">LinkedIn</span></a>. I will try to update this paper on a regular basis if a need arises. Many thanks for taking your time to read this paper, and for sharing this with the others.<br />
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com0tag:blogger.com,1999:blog-5733734842582254876.post-58914040773979701152013-11-12T01:48:00.000-08:002013-11-21T23:25:32.221-08:00The Main differences between Output, Outcome, Benefit, Monitoring, Evaluation and Auditing<div style="text-align: justify;">
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<span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">ITIL ®V3 (IT Service Management) </span></div>
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<b><span lang="EN-US" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Arial;"></span></span></b><br /></div>
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<br /></div>
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<strong><span style="color: #626262; font-family: Arial;"></span></strong><br /></div>
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<strong><span style="color: #626262; font-family: Arial;"></span></strong>
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<span lang="EN" style="font-family: "Arial","sans-serif"; font-size: 12pt; line-height: 107%; mso-ansi-language: EN;"><span lang="EN" style="font-family: "Arial","sans-serif"; font-size: 12pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">I like researching and sharing. I blog here to share my researches on the main differences between Output, Outcome, Benefit, Monitoring, Evaluation and Auditing... There is no project without Output, Outcome, and
Benefit. The Benefit could have positive or negative impact/effect. And then there is no management without Monitoring, Evaluation and
Auditing. There are plenty definitions of Output, Outcome, Benefit in project management, Monitoring,
Evaluation and Auditing in management around, but here I would like to share a sample
and flexible definition of these termes and the main differences between them. These definitions are not rigid and could be varied in different business environments and concepts.</span></span></div>
<span lang="EN-US" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
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<span lang="EN-US" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><strong> </strong></span><br />
<span lang="EN-US" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><strong></strong> </span></div>
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<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgfZzyL07-9Jbd2tH5InVEcxY8mDAoAJAcdQG44zpwyPDGoFZvB1o5xa3Rdzx9y9m2U18AXTViiXiW_3LReVFiI9ePKofowEX1nOLdQCr-1EsxAPxnw1w5S3RL1gWhAaI6pOspTVLImTPo/s1600/project.PNG" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgfZzyL07-9Jbd2tH5InVEcxY8mDAoAJAcdQG44zpwyPDGoFZvB1o5xa3Rdzx9y9m2U18AXTViiXiW_3LReVFiI9ePKofowEX1nOLdQCr-1EsxAPxnw1w5S3RL1gWhAaI6pOspTVLImTPo/s1600/project.PNG" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"> <a href="http://www.siliconbeachtraining.co.uk/blog/download-prince2-2009-project-templates" target="_blank">Download PRINCE2 project templates</a></td></tr>
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<span lang="EN-US" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><strong></strong></span><br />
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<span lang="EN-US" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> <strong>Main differences between Output, Outcome, Benefit</strong></span></div>
<span lang="EN-US" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span><span lang="EN" style="color: #626262; font-size: 12pt; mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"> </span><br />
</span><span lang="EN" style="color: #626262; font-size: 12pt; mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br />
</span><br />
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<span lang="EN" style="color: #626262; font-size: 12pt; mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span><span style="font-family: Calibri;"><b><span lang="EN" style="color: #626262; font-size: 12pt; mso-ansi-language: EN; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">In PRINCE2® - PRojects IN Controlled Environments:</span></b><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span><br />
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<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU;">A <b style="mso-bidi-font-weight: normal;">project’s output</b> is any of the project’s specialist products (whether tangible or intangible)<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU;">An<b style="mso-bidi-font-weight: normal;"> outcome</b> is the result of the change derived from using the project’s outputs<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU;">A <b style="mso-bidi-font-weight: normal;">benefit</b> is the measurable improvement resulting from an outcome that is perceived as an advantage by one or more stakeholders.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Example
of output, outcome and benefits:<o:p></o:p></span></div>
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<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Output<o:p></o:p></span></b></div>
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<tr style="height: 26.05pt; mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 85.75pt;" valign="top" width="114"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Outcome<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 367.35pt;" valign="top" width="490"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 5pt;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Sales orders are processed more quickly and accurately<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 3; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 85.75pt;" valign="top" width="114"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Benefits<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 367.35pt;" valign="top" width="490"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 5pt;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Costs are reduced by 10%, volume of sales orders increased by 15% and
revenue increased by 10% annually.<o:p></o:p></span></div>
</td>
</tr>
</tbody></table>
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 5pt; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 5pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Let me
give a short framework example for the production of a practical Knowledge for
Development to combat HIV/AIDS in a remote village that explains Input, output,
outcome, and benefit in the following table:<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 6pt; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; margin-left: 0px; margin-right: 0px; text-align: left;">
<tbody>
<tr style="height: 26.05pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td colspan="2" style="background: rgb(198, 217, 241); border: 1pt solid windowtext; height: 26.05pt; mso-border-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 453.1pt;" valign="top" width="604"></td>
</tr>
<tr style="height: 38.25pt; mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 85.75pt;" valign="top" width="114"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Trigger<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 367.35pt;" valign="top" width="490"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Needs for new knowledge
package or adaptation of existing knowledge package and the required socio
cultural infrastructures to combat HIV/AIDS in a <o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 38.25pt; mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 85.75pt;" valign="top" width="114"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Prerequisite<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 367.35pt;" valign="top" width="490"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Funding, and local
capacity management for the operation and the support during and after the
intervention are available.<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 38.25pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 85.75pt;" valign="top" width="114"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Approach<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 367.35pt;" valign="top" width="490"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Assessment and evaluation
to produce a new knowledge package or to adapt an existing knowledge package
into the local environment.<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 38.25pt; mso-yfti-irow: 4;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 85.75pt;" valign="top" width="114"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Input<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 367.35pt;" valign="top" width="490"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Decision to invest in a
construction of a knowledge development center to support the local knowledge
management and transfer procedures.<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 38.25pt; mso-yfti-irow: 5;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 85.75pt;" valign="top" width="114"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Output<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 367.35pt;" valign="top" width="490"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge development
center is constructed, maintained and managed by a local knowledge management
committee with support of knowledge management agencies, local government,
NGOs, public, private sector, regional knowledge management coordination
center etc.<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 38.25pt; mso-yfti-irow: 6;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 85.75pt;" valign="top" width="114"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Outcome<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 367.35pt;" valign="top" width="490"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Information on HIV/AIDS
infection and prevention are offered more quickly and accurately through
videos, cinema, storytelling, sketches, analogies, seminar, education,
training, theatre, singing, discussion, knowledge sharing etc. in the local,
national and regional language within and outside the knowledge development´s
center.<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 38.25pt; mso-yfti-irow: 7;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 85.75pt;" valign="top" width="114"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Benefit<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 367.35pt;" valign="top" width="490"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">HIV/AIDS infections are
reduced by 10%, annually.<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 38.25pt; mso-yfti-irow: 8; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 85.75pt;" valign="top" width="114"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Evaluation approach<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 367.35pt;" valign="top" width="490"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Direct ongoing feedbacks
from the final beneficiaries and the other stakeholder without neglect other sources to measure the
outcome results and to manage changes.<o:p></o:p></span></div>
</td>
</tr>
</tbody></table>
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
Source: <a href="http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html" target="_blank">Framework based on knowledge for Development</a></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 6pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><b></b><o:p></o:p></span> </div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 6pt; text-align: justify;">
<b><span lang="EN" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></b><br />
<b><span lang="EN" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></b><br />
<b><span lang="EN" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></b><br />
<b><span lang="EN" style="color: #626262; font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Main differences between Monitoring Evaluation and
Auditing<o:p></o:p></span></b></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 6pt; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; margin-left: 0px; margin-right: 0px; text-align: left;">
<tbody>
<tr style="height: 26.05pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(198, 217, 241); border: 1pt solid windowtext; height: 26.05pt; mso-border-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 0.95in;" valign="top" width="91"></td>
<td style="background: rgb(198, 217, 241); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 110.35pt;" valign="top" width="147"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span style="color: teal; font-family: "Arial","sans-serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Monitoring</span></b><span style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background: rgb(198, 217, 241); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 111.45pt;" valign="top" width="149"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span style="color: teal; font-family: "Arial","sans-serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Evaluation</span></b><span style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background: rgb(198, 217, 241); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 162.9pt;" valign="top" width="217"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span style="color: teal; font-family: "Arial","sans-serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Audit</span></b><span style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 38.25pt; mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 0.95in;" valign="top" width="91"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Definition</span></b><span style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 110.35pt;" valign="top" width="147"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Ongoing analysis of
project progress towards achieving planned results with the purpose of
improving management decision making<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 111.45pt;" valign="top" width="149"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Assessment of the
efficiency, impact, relevance and sustainability of the project’s actions.<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 38.25pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 162.9pt;" valign="top" width="217"><div class="MsoNormal" style="line-height: 15pt; margin: 0in 0in 5pt;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Assessment of:<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: 15pt; margin: 0in 0in 5pt;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">-The legality and regularity of the project expenditure and income<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: 15pt; margin: 0in 0in 5pt;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">-Compliance with laws and regulation<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">-Efficient, effective and
economical use of project funds<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 0.95in;" valign="top" width="91"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span style="color: indigo; font-family: "Arial","sans-serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Who?</span></b><b><span style="color: indigo; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 110.35pt;" valign="top" width="147"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Internal management
responsibility<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 111.45pt;" valign="top" width="149"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Usually incorporate
external agencies<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 162.9pt;" valign="top" width="217"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Usually incorporate
external agencies<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 0.95in;" valign="top" width="91"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span style="color: indigo; font-family: "Arial","sans-serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">When?<o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 110.35pt;" width="147"><div class="MsoNormal" style="line-height: 15pt; margin: 0in 0in 5pt;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Ongoing<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 111.45pt;" valign="top" width="149"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Usually at completion but
also at mid-term, ex-post and ongoing<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 162.9pt;" width="217"><div class="MsoNormal" style="line-height: 15pt; margin: 0in 0in 5pt;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Ex-post, completion.<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 4; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 0.95in;" valign="top" width="91"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<b><span style="color: indigo; font-family: "Arial","sans-serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Why?</span></b><b><span style="color: indigo; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 110.35pt;" valign="top" width="147"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Check progress, take remedial
action, and update plans.<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 111.45pt;" valign="top" width="149"><div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Learn broad lessons
applicable to other programs and projects. Provides accountability.<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0in 5.4pt; width: 162.9pt;" valign="top" width="217"><div class="MsoNormal" style="line-height: 15pt; margin: 0in 0in 5pt;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Provides assurance and accountability to <a href="http://www.businessdictionary.com/definition/stakeholder.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">stakeholders.</span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Provides recommendations
for improvement of current and future projects.<o:p></o:p></span></div>
</td>
</tr>
</tbody></table>
</div>
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Source: EC, 2004, Project Cycle Management Guideline</div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US;"></span> <span lang="EN-US" style="mso-ansi-language: EN-US;"> </span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0in 0in 8pt; text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; line-height: 107%; mso-ansi-language: EN-US;">According to the PRINCE2®
- PRojects IN Controlled Environments, as the project’s outcomes and benefits
are often only realized after the project has closed, it is unfortunately easy
for projects to become focused solely on creating products (the outputs). The
link from the project’s outputs to outcomes and benefits should be clearly
identified and made visible to those involved, otherwise the original purpose
of the project can get lost.</span><span lang="EN-US" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></span></div>
<span lang="EN-US" style="mso-ansi-language: EN-US;">
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US;">References</span></div>
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US;"></span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US;"></span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US;"></span><br />
<div class="MsoNoSpacing" style="line-height: normal; margin: 0in 0in 0pt; text-align: justify;">
<br />
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US;">Framework based on knowledge for Development to analyze and measure the worth of Development Interventions</span><br />
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US;"> <a href="http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html">http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html</a></span></div>
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US;">
</span>
<br />
<div class="MsoNormal" style="margin: 0in 0in 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 12pt; line-height: 107%;">Download PRINCE2 Project Templates</span></div>
<div class="MsoNormal" style="margin: 0in 0in 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; line-height: 107%; mso-ansi-language: EN-US;">http://www.siliconbeachtraining.co.uk/blog/download-prince2-2009-project-templates<o:p></o:p></span></div>
<br />
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 12pt; mso-ansi-language: EN-US;"><a href="http://www.prince2-2009-basics.com/">http://www.prince2-2009-basics.com</a><br />
http://www.aquaknow.net/<br />
http://www.acdi-cida.gc.ca/INET/IMAGES.NSF/vLUImages/Results-basedManagement/$file/RBM-LOGIC_MODEL-Def.pdf<br />
Source: EC, 2004, Project Cycle Management Guideline.<br />
DevOps - development and operations<br />
<a href="http://www.webopedia.com/TERM/D/devops_development_operations.html">http://www.webopedia.com/TERM/D/devops_development_operations.html</a></span></div>
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<span style="font-family: Arial;"></span><br /></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"><o:p></o:p></span></span><br />
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><br />
<span style="font-family: Calibri;"><br />
<o:p><br />
</o:p></span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Arial;"><span style="font-family: Calibri;"></span></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;"><o:p><span style="font-family: Calibri;"></span></o:p></span> </div>
</span> </span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiP6TdAzNMeKe7VaB5M6lS-KGs6nrTka1hmHzx_c9D4TE-BXLAHhG34ZeG1Y6gI_G_h2bYGM-NisRxizoieSqefUryS8oPcRXw2y6DCHR9yTsW1LSiJ7BIjh6-PuofoHecODPY_H8GtJUs/s1600/fin.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="305" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiP6TdAzNMeKe7VaB5M6lS-KGs6nrTka1hmHzx_c9D4TE-BXLAHhG34ZeG1Y6gI_G_h2bYGM-NisRxizoieSqefUryS8oPcRXw2y6DCHR9yTsW1LSiJ7BIjh6-PuofoHecODPY_H8GtJUs/s400/fin.jpg" width="400" /></a></div>
<br />
<a href="https://www.morebooks.de/search/de?utf8=%25E2%259C%2593&q=Amouzou+Bedi" target="_blank"><span style="color: #3778cd;">*Author,</span></a> Amouzou Bedi - Business Application Management - Operations&Infrastructures by KPMG Austria - <span style="color: blue;">Expertise and knowledge of the science management and its cultural implications in the developed and developing world in particular</span>), contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank"><span style="color: #3778cd;">LinkedIn</span></a>. I will try to update this paper on a regular basis if a need arises. Many thanks for taking your time to read this paper, and for sharing this with the others</div>
</div>
DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com30tag:blogger.com,1999:blog-5733734842582254876.post-53998468588464645582013-11-02T09:01:00.000-07:002014-06-09T01:24:19.017-07:00IT Financial Management – from the what to the how<div style="text-align: justify;">
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<span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;">
<o:p></o:p></span></span><br />
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</span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">IT Financial Management
(system engineering, <a href="http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html" target="_blank">application management</a>, development of business case,
financial analysis, market research, feasibility, <a href="http://en.wikipedia.org/wiki/Investment_decisions"><span lang="DE-AT" style="color: windowtext; font-size: 11pt; line-height: 107%; mso-ansi-language: DE-AT; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; text-decoration: none; text-underline: none;">Return oninvestment (ROI)</span></a>, IT purchasing, Services Management, maintenance and supporting etc.)
comprises the discipline of ensuring that the IT infrastructure is obtained, managed and supported at
the most effective price (which does not necessarily mean cheapest) and
calculating the cost of providing IT services so that an organization can
understand the costs of its <a href="http://www.itil-officialsite.com/" target="_blank">IT services</a>. These costs may then be recovered from
the customer of the service…..</span></span></span><br />
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<span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Effective </span></span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">IT Financial Management must </span></span></span> recognize when the timing is appropriate to make investments in application platforms and infrastructure to enable the business to deliver on its growth objectives. Knowing the </span></span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">„</span></span></span>why</span></span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">‟</span></span></span>, „what‟, „how‟</span></span></span>, </span></span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">„</span></span></span></span></span></span>when</span></span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">‟</span></span></span></span></span></span> and </span></span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">„</span></span></span></span></span></span></span></span></span>which tools</span></span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">‟</span></span></span></span></span></span></span></span></span> to use to protect the current assets, maintain the current operation and migrate into the future, respond to the business requirements and concurrence require a specialized skill set, the knowledge of IT Market trends and communities.</span></span></span><br />
<span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br /></span></span></span>
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<span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">My goal for this blog is to
assist IT Financial Management in understanding and making efficient <a href="http://en.wikipedia.org/wiki/Total_cost_of_ownership"><span lang="DE-AT" style="color: windowtext; font-size: 11pt; line-height: 107%; mso-ansi-language: DE-AT; text-decoration: none; text-underline: none;">Total Cost of Ownership (TCO), </span></a>decision,
including efficient organizations assess of the business value (costs,
benefits, and ROI). This requires the well understanding of the market trend
and the value of moving from the </span></span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> „</span></span></span>why</span></span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">‟</span></span></span>, „what‟ to the „how‟.<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></span></span></div>
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<span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span style="font-family: Times New Roman;">
</span></span></span><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This blog provides a
comprehensive, a quick view, and a general-purpose business framework to support the development and
the maintenance of business cases for enterprise-scale information
technology-based projects. </span></span></span></div>
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<span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This work can be used as a standard template
for technology-based initiatives, and by individual to articulate, identify
issues and present creative model and practical solutions to the feasibility,
and to judge the ROI of an IT Financial Management. <o:p></o:p></span></span></span></div>
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<span style="font-family: Calibri;"><b><span lang="EN-AU" style="color: #000066; font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Strategic
Implementation Plan</span></b></span></div>
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<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">This addresses the
challenge of the information technology-based project. The Strategic
Implementation Plan foresees a first set of specific actions to be followed: </span></span><br />
<br />
<ul>
<li><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">Assessments for Business value studies,
Custom </span><a href="http://www.hallcr.com/Tools.aspx"><span lang="DE-AT" style="color: windowtext; mso-ansi-language: DE-AT; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">IT investment</span></span></a><span style="font-family: Calibri;"> analysis and decision.</span></span></li>
<li><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><a href="http://www.exinfm.com/free_spreadsheets.html"><span lang="DE-AT" style="color: windowtext; mso-ansi-language: DE-AT; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">Tools & Calculator</span></span></a><span style="font-family: Calibri;"> for Advanced,
enterprise-ready, research-based analytical tools.</span></span></li>
<li><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">Research for Pioneering data-intensive
research World-class modelling and analysis.</span></span></li>
<li><span style="font-family: Calibri;">Training <span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">for Value-based sales & decision-making skills.</span></span></li>
<li><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><a href="http://hallcr.com/MarketingCommunications.aspx"><span style="color: windowtext; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">Marketing<span style="mso-spacerun: yes;"> </span>Communications</span></span></a><span style="font-family: Calibri;"> for Highly credible
quantitative vendor product marketing collateral.</span></span></li>
</ul>
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<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">In addition, networking and knowledge sharing
on innovative, rentable IT Financial Management may be pursued. A sample
example of strategic implementation Plan can be found on the following table:</span></span></div>
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<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto auto auto 3pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184; width: 421px;"><tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 39.05pt;" width="52"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span></b><b><span style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Assessments</span><o:p></o:p></span></b></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 2cm;" width="76"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> <span style="color: windowtext; text-decoration: none; text-underline: none;">Tools &
Calculators</span><o:p></o:p></span></b></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 2cm;" width="76"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Research</span><o:p></o:p></span></b></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 49.6pt;" width="66"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Marketing Communications</span><o:p></o:p></span></b></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 49.6pt;" width="66"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Training</span><o:p></o:p></span></b></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 63.8pt;" width="85"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span></b><b><span style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Assessments</span><o:p></o:p></span></b></div>
<span style="font-family: Times New Roman;">
</span></td></tr>
<tr style="height: 13.5pt; mso-yfti-irow: 1;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; mso-rotate: -90; padding: 0cm 3.5pt; width: 39.05pt;" width="52"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 5pt; text-align: justify;">
<b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Objective</span></b><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 2cm;" width="76"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Business
value studies<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Custom
IT investment analysis and decision support<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 2cm;" width="76"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Advanced,
enterprise-ready, research-based analytical tools<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 49.6pt;" width="66"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Pioneering
data-intensive research<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-US" style="color: windowtext; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">World-class
modeling and analysis</span><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 49.6pt;" width="66"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Highly
credible quantitative vendor product marketing collateral <o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 63.8pt;" width="85"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Value-based
sales & decision-making skills <o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td></tr>
<tr style="height: 13.5pt; mso-yfti-irow: 2;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; mso-rotate: -90; padding: 0cm 3.5pt; width: 39.05pt;" width="52"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 5.65pt 0pt; text-align: justify;">
<b><span style="font-family: "Arial","sans-serif"; font-size: 9pt;">Recent Topics</span></b><span style="font-family: "Arial","sans-serif"; font-size: 9pt;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 2cm;" width="76"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Business
intelligence<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Windows 7</span><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Microsoft Office 2010, SharePoint,
MDOP</span><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Licensing analysis (EA/SA)</span><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 2cm;" width="76"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Project
portfolio assessments<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Windows 7</span><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">IT initiative ROI tool</span><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Business Intelligence</span><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Microsoft BI</span><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 49.6pt;" width="66"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Impact
of IT capabilities (maturity) on firm performance<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">IT
Capability Framework<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Cost/benefit/KPI
evidence sources<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 49.6pt;" width="66"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Windows
Vista<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Microsoft
SQL Server<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">MDOP<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Small
Business Server<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 63.8pt;" width="85"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Value-based
selling<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Effective
tool usage<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">How to
develop business cases<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td></tr>
<tr style="height: 13.5pt; mso-yfti-irow: 3;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; mso-rotate: -90; padding: 0cm 3.5pt; width: 39.05pt;" width="52"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 5.65pt 0pt; text-align: justify;">
<b><span style="font-family: "Arial","sans-serif"; font-size: 9pt;">Services &
Deliverables </span></b><span style="font-family: "Arial","sans-serif"; font-size: 9pt;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 2cm;" width="76"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Solution
benefits (IT, business; qualitative, quantitative)<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Costs
& risks<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Financial
analysis (ROI)<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Business
case <o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 2cm;" width="76"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Tool
design & development<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Data/logic
research<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Training<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Support<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 49.6pt;" width="66"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Cost-benefit
modeling<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Research
synthesis<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;">Multi-firm studies</span><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Feature-benefit
analysis<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 49.6pt;" width="66"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">White
papers<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Case
studies<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Marketing
content<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Presentations
<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 63.8pt;" width="85"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Content
development <o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Training delivery<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td></tr>
<tr style="height: 13.5pt; mso-yfti-irow: 4; mso-yfti-lastrow: yes;"><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; mso-rotate: -90; padding: 0cm 3.5pt; width: 39.05pt;" width="52"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 5.65pt 0pt; text-align: justify;">
<b><span style="font-family: "Arial","sans-serif"; font-size: 9pt;">Customers</span></b><span style="font-family: "Arial","sans-serif"; font-size: 9pt;"><o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 2cm;" width="76"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">IT/business
decision-makers<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 2cm;" width="76"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Decision-makers<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">IT
vendors<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Service
providers<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 49.6pt;" width="66"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">IT
vendors<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Analysts<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Decision-makers<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 49.6pt;" width="66"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">IT
Vendors<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td><td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 63.8pt;" width="85"><span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Vendor
sales<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span><br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 9pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Decision-makers
& analysts<o:p></o:p></span></div>
<span style="font-family: Times New Roman;">
</span></td></tr>
</tbody></table>
<span style="font-family: Arial;"><span style="font-size: x-small;">Table 1: </span><span lang="EN-AU" style="font-size: 9pt; line-height: 107%; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">A sample example of s</span><span lang="EN-AU" style="font-size: 9pt; line-height: 107%; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">trategic implementation Plan</span></span></div>
<br />
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="font-family: Times New Roman; font-size: small;">
</span></span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><b><span lang="EN-AU" style="color: #000066; font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Understanding the category definitions</span></span></b></span></div>
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><br /></span>
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><br /></span>
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">The Category Definitions provides guidance on clarification of service and investments in services. The </span><a href="http://www.boozallen.com/about/doingbusiness/contract-vehicles/gsa-schedules/itschedule/itschedule_categories"><span style="color: blue; font-family: Calibri;">IT Labor</span></a><span style="font-family: Calibri;"> category Definitions can be found on the following table:</span></span></span><br />
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><br /></span>
<br />
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">
</span><br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody>
<tr style="height: 26.05pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(198, 217, 241); border: 1pt solid windowtext; height: 26.05pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
<span style="font-size: 12pt;"><span style="font-family: Calibri;">Category<o:p></o:p></span></span></div>
</td>
<td style="background: rgb(198, 217, 241); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 26.05pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">Definition <o:p></o:p></span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">PC Engineering
Services<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">PC Hardware management, PC image management, user admin and
provisioning, data management, backup &restore, network management,
server/tools management 3rd-level/advanced support<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Application
Management<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><a href="http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html"><span style="color: blue; font-family: Calibri;">Application
strategy</span></a><span style="font-family: Calibri;">, Software inventory management, configuration, packaging,
testing, software deployment, installation failure and support<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Security<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Security assessment and planning, security patch management, security
incident remediation<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Services Desk
(Helpdesk)<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Technical Support. Call center (remote), support (tier0/1) of user
computing. Include all channels (phone, email, web, walk-in, etc.) Do not
include non-PC-related requests.<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Deskside<span style="mso-spacerun: yes;"> </span>(On-Site) support<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Deskside<span style="mso-spacerun: yes;"> </span>(dispatched) support
(typically escalated from the Service Desk)<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 6;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Administration
and Other<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Finance, other purchasing, training, planning, administration, senior
management, and other.<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Client
Application Development <o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Client-side application coding/testing and advanced
troubleshooting/fixing<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Contractors<o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Non-employee FTEs that directly conduct the above on-going services.
The model assumes that savings (efficiency improvements) that impact
employees will also impact contractors in a similar way (the model applies
the same % efficiency improvements). Do not include contractors where this
does not apply.<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 9; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">External<span style="mso-spacerun: yes;"> </span>Services <o:p></o:p></span></span></b></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 10cm;" valign="top" width="378"><div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">External Service providers that directly conduct the above on-going
services. The model assumes that savings (efficiency improvements) that
impact FTEs will also impact External services the same percentage.<o:p></o:p></span></span></div>
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: bold; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Do not include Service where this does not apply.<o:p></o:p></span></span></div>
</td>
</tr>
</tbody></table>
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Table 2: The IT Labor category Definitions<o:p></o:p></span></span></div>
<div style="text-align: justify;">
<br />
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><b><span lang="EN-AU" style="color: #000066; font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Strategic
Technology Plan- Description </span></span></b></span><br />
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><b><span lang="EN-AU" style="color: #000066; font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;"><o:p></o:p></span></span></b></span><br />
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">
</span>
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><a href="http://en.wikipedia.org/wiki/Strategic_Technology_Plan"><span style="color: windowtext; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">The Strategic
Technology Plan- Description</span></span></a><span style="font-family: Calibri;"> <span style="mso-spacerun: yes;"> </span>enables<span style="mso-spacerun: yes;">
</span>IT Financial Management to describe and to know where they are now and
where they want to be some time in the future with regard to the </span><a href="http://en.wikipedia.org/wiki/Technology" title="Technology"><span style="color: windowtext; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">technology</span></span></a><span style="font-family: Calibri;">
and </span><a href="http://en.wikipedia.org/wiki/Infrastructure" title="Infrastructure"><span style="color: windowtext; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">infrastructure</span></span></a><span style="font-family: Calibri;">
in the organisation. It often consists of the following table:</span></span></span><br />
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><br /></span>
<br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto auto auto 3pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-yfti-tbllook: 1184; width: 534px;">
<tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 79.05pt;" valign="bottom" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Worksheet Name</span></b><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 123pt;" valign="bottom" width="164"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Title</span></b><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 7cm;" valign="bottom" width="265"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Description</span></b><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 79.05pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Profile</span><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 123pt;" width="164"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Organizational Profile</span><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 7cm;" width="265"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Collects information
about: organization size, location, and industry; end user types and labor
costs; and the initiative to be modeled. This information is used to
estimate default values for all costs and benefits throughout the rest of the
model. It displays a summary of costs and benefits of the scenario
modeled.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 79.05pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Initiatives</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 123pt;" width="164"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Initiative Descriptions</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 7cm;" width="265"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">For Reference Only:
provides key features, capabilities, benefits, and common vendors/products
for the 18 sample initiative types included in the model.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 79.05pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Costs</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 123pt;" width="164"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Implementation Costs</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 7cm;" width="265"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Estimates all costs
(direct and indirect) needed to implement, fully adopt, and support the
solution. Cost categories include: hardware, software, IT labor, and
user labor, including one-time and annual on-going costs.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 4;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 79.05pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">IT Labor</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 123pt;" width="164"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">IT Labor TCO Savings</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 7cm;" width="265"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Estimates IT labor TCO
(as-is and to-be) and TCO savings enabled by the solution</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 5;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 79.05pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Direct Savings</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 123pt;" width="164"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Direct Cost Savings</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 7cm;" width="265"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Estimates non-labor
direct IT and business cost savings enabled by the solution.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 6;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 79.05pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Productivity</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 123pt;" width="164"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">User Productivity
Benefits</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 7cm;" width="265"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Estimates user time/labor
savings enabled by the solution. First estimates the amount of time
users spend conducting common business activities then estimates how much the
solution is expected to increase the efficiency of conducting key
activities. The time savings is discounted using a "Productivity
Conversion Factor", then converted into $ value.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 7;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 79.05pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Revenue</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 123pt;" width="164"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Revenue Impact</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 7cm;" width="265"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Estimates how and how
much the solution is expected to increase revenue. The benefit is the
profit on the incremental revenue.</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 8;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 79.05pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">KPIs</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 123pt;" width="164"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Key Performance Indicator
Assessment (Optional)</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 7cm;" width="265"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Assessment of how the
solution may impact a variety of business KPIs. In this model, these
KPI changes are not converted into financial benefits.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 9; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 79.05pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">ROI</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 123pt;" width="164"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Financial Analysis</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 7cm;" width="265"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Summary of costs &
benefits by type; Cash flow analysis; calculation of ROI, payback period,
NPV, and IRR; and graphs</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
</tbody></table>
</div>
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">
</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span lang="EN-US" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Table 3: Sample Strategic Technology Plan- Description<o:p></o:p></span></span></span><br />
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">
</span>
<br />
<br />
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;"><b><span lang="EN-AU" style="color: #000066; mso-ansi-language: EN-AU; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Description of Initiatives <o:p></o:p></span></b></span></span><br />
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">
</span></span>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
</span></span></span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The descriptions of initiatives include the detail of the type of the initiative, key features, capabilities, Benefits, vendors and product. </span>Sample data should not be used for making
investment decisions. Sample data is not meant to represent average /typical
project results, is not based on research, and is not provided at the lowest
level detail. It should only be used as a starting point for assessing the
business value of your project. Initiative cost and benefits will differ
substantially from one organization to another. </span><span lang="EN-AU" style="mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">A sample description of initiatives can be found on the
following table:</span></span></span></div>
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><span style="font-family: Calibri;">
</span></span>
<br />
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto auto auto 3pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-yfti-tbllook: 1184; width: 534px;">
<tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 79pt;" valign="bottom" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Initiative
Type</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="bottom" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Key
Features, Capabilities, Benefits</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="bottom" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Sample
Vendors And Products</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 1;">
<td rowspan="3" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 79pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">PC HW/OS Upgrades</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Improved performance, reliability,
security, manageability, productivity</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft Windows Vista, Linux, Red Hat,
Novell</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 24pt; mso-yfti-irow: 2;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Notebook, desktop, thin-client</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Dell, HP, Apple, Toshiba, Lenovo, Fujitsu,
Acer, Sony, Gateway </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 3;">
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Intel, AMD</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 24pt; mso-yfti-irow: 4;">
<td rowspan="4" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 24pt; padding: 0cm 3.5pt; width: 79pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Server HW/SW Upgrades</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Virtualization, consolidation, clustering</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft Windows Server, Novell SUSE, Red
hat, Unix, Solaris, IBM AIX, HP–UX</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 5;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Improved performance, reliability,
manageability, security</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">IBM, HP, Dell, Sun, Fujitsu, Bull</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 6;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Multi-core, 64-bit, RISC/Itanium, x86</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><br /></td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 7;">
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Web servers, application servers, DBMS
servers, data warehouse servers, infrastructure servers, high performance
computing servers</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><br /></td>
</tr>
<tr style="height: 24pt; mso-yfti-irow: 8;">
<td rowspan="4" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 24pt; padding: 0cm 3.5pt; width: 79pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Infrastructure Mgmt / Networking</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Asset inventory/management, OS management,
configuration management, change management, systems management, software
distribution, application packaging</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft System Center Configuration
Manager, MDOP, Active Directory</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 24pt; mso-yfti-irow: 9;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Directory services, group policy objects</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">IBM Tivoli, BMC Software, CA Unicenter, HP,
LANDesk, Novell ZENworks, Symantec Altiris, Cisco Systems</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 10;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">IPV6, LAN, WAN</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><br /></td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 11;">
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">VOIP – voice over Internet protocol</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><br /></td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 12;">
<td rowspan="3" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 79pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Storage</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Digital storage of business data and
documents</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">EMC, HP, IBM, Sun, Hitachi, EDS, Network
Appliance</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 24pt; mso-yfti-irow: 13;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Archival, records management, tape backup,
SAN, NAS, disk arrays, iSCSI, fibre channel</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">IBM DB2, Microsoft Exchange, Microsoft SQL
Server, Oracle, SAP</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 14;">
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Capacity management, performance analysis,
storage provisioning, quota management, event management</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><br /></td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 15;">
<td rowspan="3" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 79pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Security</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Security planning, assessment,
incident/breach management </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">McAfee, Symantec, CA, Trend Micro</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 16;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Identity and access management, encryption,
smartcards, authentication, authorization, patch management</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Cisco Systems, NetIQ</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 17;">
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Firewalls, antivirus, anti-malware,
anti-spyware, network access control, information and data rights management</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">VeriSign, IBM, Unisys</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 18;">
<td rowspan="8" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 79pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Application Development / Architecture</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Improved software quality, integration,
usability </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft .NET, Visual Studio</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 19;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Custom developed software</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">IBM WebSphere, Rational</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 20;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Rapid application development</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Sun Microsystems Java</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 21;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Middleware, application server</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Java/J2EE/EE, Ruby on Rails, PHP, Python,
Perl</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 22;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><br /></td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 23;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Web services, Service-Oriented
Architecture, SaaS (software as a service)</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Oracle Fusion Middleware, Application
Server</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 24;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><br /></td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 25;">
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Enterprise architecture (EA)</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">BEA Systems WebLogic, JBoss (Red Hat), SAP
NetWeaver</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 26;">
<td rowspan="7" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 79pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Compliance, Governance, Risk</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Methods and software to ease compliance
with regulations such as HIPPA, Sarbanes-Oxley, Basel II</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td rowspan="7" style="background: white; border-color: rgb(0, 0, 0) windowtext black rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 12.75pt; mso-border-left-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">BearingPoint, Deloitte, Ernst & Young,
IBM, KPMG, PricewaterhouseCoopers</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 27;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">ITIL, COBIT, Six Sigma, CMM, ISO
17799/9000, PMBOK</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 26.25pt; mso-yfti-irow: 28;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 26.25pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Maturity models (Microsoft’s Infrastructure
Optimization Maturity Model)</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 26.25pt; mso-yfti-irow: 29;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 26.25pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><br /></td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 30;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Portfolio management, IT-business
alignment, balanced scorecard, service level management, risk management </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 31;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Business continuity – disaster planning /
recovery </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 32;">
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">IT governance, policies, internal audit,
monitoring</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 36pt; mso-yfti-irow: 33;">
<td rowspan="5" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 36pt; padding: 0cm 3.5pt; width: 79pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Outsourcing</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 36pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Outsource IT and business processes,
applications, infrastructure, or initiatives to reduce costs and improve
results</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 36pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Accenture, Capgemini, Cognizant, CSC, EDS,
IBM, HP, Siemens, CompuCom, Infosys, Keane, Perot Systems, Satyam, TCS,
Wipro, Getronics, Unisys</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 15pt; mso-yfti-irow: 34;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 15pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Infrastructure management: helpdesk,
on-site support, desktop management, data center services</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 15pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">AT&T, IBM, MCI-Digex, Qwest, Rackspace,
Verio</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 35;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">BPO – business process outsourcing</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><br /></td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 36;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Offshore services</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><br /></td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 37;">
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Application outsourcing, web hosting</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><br /></td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 38;">
<td rowspan="4" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 79pt;" width="105"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Wireless/ Mobility</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Wireless e-mail, mobile access to
line-of-business applications, unified communications, </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft Windows Mobile, Palm, Symbian</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 24pt; mso-yfti-irow: 39;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">VPN, mobile remote access, telecommuting</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">RIM BlackBerry, Nokia, Apple iPhone, Sharp,
Motorola/Symbol, Fujitsu, </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 40;">
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Handheld devices, smartphone, PDAs</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">3Com, Cisco Systems, Nortel Networks,
Siemens</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 41; mso-yfti-lastrow: yes;">
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 229.75pt;" valign="top" width="306"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Wireless LAN/WAN, 802.11n, WiMAX, CDMA,
UMTS, GPRS, EDGE</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 91.75pt;" valign="top" width="122"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Equant, AT&T, MCI, BT, Sprint, Verizon</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
</tbody></table>
</div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: black;">Table 4: sample description of initiatives</span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><br />
</span><br />
<span style="font-family: Calibri;"><span style="color: #000066; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span></span>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span style="color: #000066; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><b>Business Technology Initiatives<o:p></o:p></b></span></span></div>
<span style="font-family: Calibri;"><span style="color: #000066; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span></span>
<span style="font-family: Calibri;"><span style="color: #000066; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: black;">Business Technology Initiative helps to address IT needs through efficient solutions– where better business technology choices equal better Return on investment (ROI). <o:p></o:p></span></span></span></span><br />
<span style="font-family: Calibri;"><span style="color: #000066; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: black;">A sample Business Technology Initiative´s checklist can be found on the following table:<o:p></o:p></span></span></span></span><br />
<br />
<span style="font-family: Calibri;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto auto auto 3.5pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184; width: 534px;">
<tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 13.5pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 130.25pt;" valign="bottom" width="174"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Initiative
Type</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; mso-border-bottom-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="bottom" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Key
Features, Capabilities, Benefits</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 4cm;" valign="bottom" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Sample
Vendors And Products</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 1;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td rowspan="4" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 130.25pt;" width="174"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Office Productivity Software</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Word processing, spreadsheets, personal
databases, presentation graphics software, personal information management,
note-taking, task and project management, document creation and publishing</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft Office 2007</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 2;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">OpenOffice.org</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 3;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Sun StarOffice</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 4;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 13.5pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Google Apps</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 5;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td rowspan="6" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 130.25pt;" width="174"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Messaging/ Collaboration</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">E-mail, calendaring/scheduling, task
management, unified communications</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft SharePoint, Exchange, Live
Meeting</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 6;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Real-time collaboration, presence, instant
messaging, web conferencing</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">IBM Domino / Lotus Notes</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 7;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Social computing, blogs, wikis</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Oracle Collaboration Suite</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 8;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Team workspaces, project management,
discussion threads, document workflow</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Sun Java Enterprise System</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 9;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Novell GroupWise</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 10;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 13.5pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">WebEx Communications</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 11;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td rowspan="3" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 130.25pt;" width="174"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Content Management</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Document management, web content
management, document imaging, records management, digital asset management</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft SharePoint</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 36pt; mso-yfti-irow: 12;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 36pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 36pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Knowledge management, information management</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 36pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">EMC Documentum, FileNet, Hummingbird, IBM
Content Management, Interwoven, Mobius Management Systems, Open Text, Oracle
Content Services, Stellent, and Vignette</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 13;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 13.5pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Intranets, Extranets, Portals</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><br /></td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 14;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td rowspan="3" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 130.25pt;" width="174"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">E-commerce / Internet</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Web sites for external business information
dissemination, marketing, sales transactions, etc.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft IIS, Commerce Server</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 15;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Web storefronts, shopping cart management,
taxation, personalization, transaction management, settlement and product
visualization </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">ATG, Escalate Retail, Comergent, Oracle,
SAP</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 16;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 13.5pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">B2B, B2C, AJAX, mashups</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><br /></td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 17;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td rowspan="4" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 130.25pt;" width="174"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Business Process Mgmt / Integration</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Process modeling, monitoring and management
</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft BizTalk Server, SharePoint Server</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 24pt; mso-yfti-irow: 18;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 24pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Workflow, business rules, automation,
electronic forms</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Captaris Workflow, EMC Documentum, Global
360, IBM FileNet, Open Text</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 24pt; mso-yfti-irow: 19;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 24pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">BAM (business activity monitoring)</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Pegasystems, Oracle, SAP, TIBCO,
webMethods, BEA Systems, SeeBeyond, GXS, Sterling Commerce</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 20;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 13.5pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">EAI (enterprise application integration)</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><br /></td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 21;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td rowspan="3" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 130.25pt;" width="174"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Business Intelligence / Data Mgmt</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Database management systems (DBMS), data
warehousing, data marts, online transaction processing (OLTP)</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft SQL Server, PerformancePoint
Server</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 24pt; mso-yfti-irow: 22;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 24pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Master data management, data quality,
metadata</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Teradata, IBM, Oracle, MySQL, Ingres,
PostgreSQL, Sybase</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 24.75pt; mso-yfti-irow: 23;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 24.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 24.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Financial planning, corporate performance
management, reporting, analytics, dashboards, scorecards, enterprise search,
ETL, OLAP, query</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 24.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Oracle Hyperion, Business Objects,
Informatica, Cognos, Information Builders, MicroStrategy, SAS</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 39pt; mso-yfti-irow: 24;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 39pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 39pt; padding: 0cm 3.5pt; width: 130.25pt;" width="174"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Business Applications (Vertical, LOB)</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 39pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Wide variety of specialized software that
helps organizations streamline business processes and improve results</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 39pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Various products/vendors by business
function and industry</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 25;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td rowspan="4" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 130.25pt;" width="174"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">CRM</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Customer Relationship Management</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Oracle Siebel, PeopleSoft</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 26;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Sales force automation, marketing campaign
management, customer information management, order entry, customer service
management, customer analytics, product configurators</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Onyx, Sage, mySAP CRM, Salesforce.com,
Amdocs</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 27;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><br /></td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 28;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 13.5pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Hosted CRM</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft Dynamics CRM</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 29;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td rowspan="4" style="background: white; border-color: rgb(0, 0, 0) windowtext black; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 12.75pt; padding: 0cm 3.5pt; width: 130.25pt;" width="174"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">ERP / Supply Chain</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Enterprise resource planning: supply
chain management, operations/production management, inventory management,
planning/scheduling,, finance/accounting, human resource management, product
management, warehouse management, logistics, purchasing, order entry, CAD,
etc.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">SAP</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 24pt; mso-yfti-irow: 30;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 24pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 24pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Oracle Fusion (E-Business Suite, J.D.
Edwards, PeopleSoft)</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 12.75pt; mso-yfti-irow: 31;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 12.75pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext rgb(0, 0, 0) rgb(0, 0, 0); border-style: none solid none none; border-width: 0px 1pt 0px 0px; height: 12.75pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Lawson, Intentia, Infor, Sage, Ariba, </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 32; mso-yfti-lastrow: yes;">
<td nowrap="" style="background-color: transparent; border: rgb(0, 0, 0); height: 13.5pt; padding: 0cm 3.5pt; width: 8pt;" valign="bottom" width="11"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) black windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 148.85pt;" valign="top" width="198"><br /></td>
<td style="background: white; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Symbol; font-size: 12pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">·</span><span style="font-family: Calibri;"><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Microsoft Dynamics</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
</tbody></table>
</div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> <span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Table 5: sample Business Technology Initiative´s checklist</span></span></span><br />
<br />
<br />
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="color: #000066; font-family: ""sans-serif"","serif"; font-size: 14pt; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><b>Open </b><b>Source Software </b></span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><o:p><br />
<br />
</o:p></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; mso-padding-alt: 0in 0in 0in 0in; mso-yfti-tbllook: 1184; width: 530px;"><tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0; mso-yfti-lastrow: yes;"><td style="background: rgb(184, 204, 228); border: 1pt solid windowtext; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-left-alt: solid windowtext .5pt; padding: 0in 3.5pt; width: 397.5pt;" valign="bottom" width="530"></td></tr>
</tbody></table>
<br />
</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgDtRcVk1i_78yrhsA3TztHam5gATrncoA7BSHC_gJraVvhG60mcwKefWNo9ktzOulLTwbT_Z-Miya19g6e8mHhxFpAIO_iEJrDCf2HdQLQsRRaCQBcWi5bIQ-XlVqdRud4inMAN_7DyEg/s1600/linux_penguin400.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgDtRcVk1i_78yrhsA3TztHam5gATrncoA7BSHC_gJraVvhG60mcwKefWNo9ktzOulLTwbT_Z-Miya19g6e8mHhxFpAIO_iEJrDCf2HdQLQsRRaCQBcWi5bIQ-XlVqdRud4inMAN_7DyEg/s400/linux_penguin400.jpg" height="400" width="400" /></a><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri;"><span style="font-family: Calibri;">In today's high pressure economic environment spending wisely on IT has become a necessity. So undertaking a careful comparison of open source software and proprietary software is the prudent thing for any IT Financial Management to do.<span style="mso-spacerun: yes;"> </span>Well </span><a href="http://de.wikipedia.org/wiki/Open_Source"><span style="color: blue; font-family: Calibri;">Open source</span></a><span style="font-family: Calibri;"> deployments could provide dramatic cost savings combined with the flexibility to meet today's rapidly changing business requirements. Many </span><a href="http://www.damicon.com/index.html"><span style="color: blue; font-family: Calibri;">open-source applications</span></a><span style="font-family: Calibri;"> are available for Microsoft Windows, Linux, Apple Macintosh, and Solaris. </span></span></span><br />
<br />
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri;"><span style="font-family: Calibri;">The following table provides a comparison of </span><a href="http://www.damicon.com/index.html"><span style="color: blue; font-family: Calibri;">open source software</span></a><span style="font-family: Calibri;"> and proprietary software:<o:p></o:p></span></span></span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">
</span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">
<o:p>
<br />
</o:p></span></div>
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<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto auto auto 3pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184; width: 515px;">
<tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 272.95pt;" valign="bottom" width="364"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Commercial
Software Category</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 4cm;" valign="bottom" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: center;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Open-Source
Equivalent</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">AntiVirus Tools (eg. Norton, McAfee)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="antivirus">No open-source tools
recommended</a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span>Use </span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://free.grisoft.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Grisoft AVG</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"> or </span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://free-av.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">AntiVir</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Application Servers (eg. IBM WebSphere, BEA
WebLogic)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="appserv"></a><a href="http://www.enhydra.org/"><span style="mso-bookmark: appserv;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Enhydra</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://geronimo.apache.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Geronimo</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.jboss.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">JBoss</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://jonas.objectweb.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">JOnAS</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://jakarta.apache.org/tomcat/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Tomcat (servlet container)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.zope.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Zope</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Asset
Management (eg. Intuit, Peregrine, Remedy)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="assetmgt"></a><a href="http://www.ocsinventory-ng.org/"><span style="mso-bookmark: assetmgt;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">OCS Inventory</span></b></span></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 4;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Backup Utilities (eg. CA ARCserve, Legato, Veritas)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="backups"></a><a href="http://www.amanda.org/"><span style="mso-bookmark: backups;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Amanda</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://backuppc.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">BackupPC</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.bacula.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Bacula</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://rsync.samba.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Rsync</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 5;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">BioInformatics (multiple highly specialized vendors)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="bioinfo"></a><a href="http://www.open-bio.org/"><span style="mso-bookmark: bioinfo;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Open BioInformatics Foundation</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="https://community.openclinica.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">OpenClinica</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 6;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Business Graphics (eg. Microsoft Visio)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="bizgraphs"></a><a href="http://www.lysator.liu.se/~alla/dia/dia.html"><span style="mso-bookmark: bizgraphs;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Dia</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.libreoffice.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">LibreOffice
Draw</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.openoffice.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenOffice
Draw</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.xfig.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Xfig</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 7;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">CD / DVD Burning (eg. Adaptec RecordNow, Roxio CD
Creator)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="cdburn"></a><a href="http://sourceforge.net/projects/eroaster/"><span style="mso-bookmark: cdburn;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">ECLiPt Roaster</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.xcdroast.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">X-CD-Roast</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 8;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Configuration Management (eg. Rational ClearCase,
Visual SourceSafe)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="configmgt"></a><a href="http://www.gnu.org/software/gnu-arch/"><span style="mso-bookmark: configmgt;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Arch</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.cvshome.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">CVS</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.opencm.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenCM</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://prcs.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">PRCS</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.gnu.org/software/rcs/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">RCS</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://subversion.tigris.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Subversion</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 9;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Content
Management Systems (eg. Documentum, Interwoven, Vignette)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="contentmgt"></a><a href="http://www.alfresco.com/"><span style="mso-bookmark: contentmgt;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Alfresco</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.kineticode.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Bricolage</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.cps-project.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">CPS</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://ez.no/products/ez_publish"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">eZ
publish CMS</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://kbpublisher.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">KnowledgebasePublisher</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://lenya.apache.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Lenya</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.magnolia.info/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Magnolia</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.phraseanet.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Phraseanet</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.typo3.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">TYPO3</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.xaraya.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Xaraya</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 10;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Content
Management Systems - Web<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="cmsweb"></a><a href="http://bika.sourceforge.net/"><span style="mso-bookmark: cmsweb;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Bika LIMS</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.dotnetnuke.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">DotNetNuke</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.drupal.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Drupal</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.joomla.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Joomla!</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://mamboserver.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Mambo</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.midgard-project.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Midgard</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.opencms.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">OpenCMS</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.opensourcecms.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">opensourceCMS</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.phpnuke.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">PHP-Nuke</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://phpwebsite.appstate.edu/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">phpWebSite</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.plone.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Plone</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.postnuke.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">PostNuke</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 11;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">CRM Applications (eg. Microsoft CRM, Siebel)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="crmapps"></a><a href="http://www.anteil.com/"><span style="mso-bookmark: crmapps;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Anteil</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.compiere.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Compiere</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.concursive.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">ConcourseSuite</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.opencrx.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">openCRX</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.sugarcrm.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">SugarCRM</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.vtiger.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">vtiger CRM</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 12;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Database Software (eg. Microsoft Access, SQL Server)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="dbsw"></a><a href="http://www.firebirdsql.org/"><span style="mso-bookmark: dbsw;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Firebird</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://gaby.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Gaby</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://kexi-project.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Kexi</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.knoda.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Knoda</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.mysql.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">MySql</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://mindx.sourceforge.net/novinyl/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Novinyl</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://postgresql.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">PostgreSQL</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.hsdi.com/qddb/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Qddb</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 13;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Database (BI) Tools (eg. Crystal Reports, ERWin,
Microsoft Access)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.eclipse.org/birt/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">BIRT</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.fabforce.net/dbdesigner4/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">DBDesigner 4</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://jasperforge.org/sf/projects/jasperreports"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">JasperReports</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://openi.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenI</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.openrpt.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenRPT</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.pentaho.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Pentaho</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.spagoworld.org/xwiki/bin/view/SpagoBI/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">SpagoBI</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.totalrekall.co.uk/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Total Rekall</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://rapid-i.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">YALE</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 14;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Desktop Publishing (eg. Microsoft Publisher, Quark
Xpress)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="deskpubs"></a><a href="http://web2.altmuehlnet.de/fschmid/index.html"><span style="mso-bookmark: deskpubs;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Scribus</span></b></span></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 15;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Directory Servers (eg. Microsoft Active Directory)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="dirserv"></a><a href="http://www.openldap.org/"><span style="mso-bookmark: dirserv;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">OpenLDAP</span></b></span></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 16;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Disk Imaging (eg. Norton Ghost)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="diskimg"></a><a href="http://www.mondorescue.org/"><span style="mso-bookmark: diskimg;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Mondo</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.partimage.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Partition Image</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 17;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Document Management (eg. Open Text)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="docmgt"></a><a href="http://contineo.sourceforge.net/"><span style="mso-bookmark: docmgt;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Contineo</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.openkm.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">OpenKM</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://owl.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Owl</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 18;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Email Applications (eg. Microsoft Outlook Express)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="email"></a><a href="http://kmail.kde.org/"><span style="mso-bookmark: email;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">KMail</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.mozilla.org/projects/thunderbird/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Mozilla and Thunderbird</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.spicebird.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Spicebird</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.ximian.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Ximian
Evolution</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 19;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Email
List Manager<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.gnu.org/software/mailman/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Mailman</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.greatcircle.com/majordomo/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">MajorDomo</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.phplist.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">PHPlist</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 20;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Email Servers - POP and SMTP (eg. </span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Microsoft
Exchange)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.exim.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Exim</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.qmail.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">qmail</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://james.apache.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">James</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.postfix.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Postfix</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.sendmail.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">SendMail</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://squirrelmail.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">SquirrelMail</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.zimbra.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Zimbra</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 21;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Email
Servers - IMAP<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.inter7.com/courierimap/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Courier IMAP</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://cyrusimap.org/index.php"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Cyrus IMAP</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.scalix.com/enterprise/products/communityedition.php"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Scalix</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.washington.edu/imap/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">UW IMAP</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 22;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">ERP and Financial Software (eg. </span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Oracle,
SAP, Intuit QuickBooks)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="erpapps"></a><a href="http://www.compiere.org/"><span style="mso-bookmark: erpapps;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Compiere</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.gnucash.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">GNUCash</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://nola.noguska.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">NOLA</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.ofbiz.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Open for
Business</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.openbravo.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Openbravo</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.sql-ledger.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">SQL Ledger</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.weberp.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">webERP</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.xtuple.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">xTuple</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 23;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">File Compression (eg. PKzip, WinZip)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="filecmp"></a><a href="http://www.7-zip.org/"><span style="mso-bookmark: filecmp;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">7-zip</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://sources.redhat.com/bzip2/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">bzip2</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.gzip.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">gzip</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 24;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Flash Viewers (eg. Macromedia Flash)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="flashview"></a><a href="http://www.macromedia.com/shockwave/download/alternates/"><span style="mso-bookmark: flashview;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Flash for other OS's</span></b></span></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 25;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Forums, Blogs (Weblogs), Bulletin Boards and Wikis<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="forum"></a><a href="http://www.dokuwiki.org/"><span style="mso-bookmark: forum;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">DokuWiki</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.phpbb.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">phpBB</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.pivotlog.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Pivot</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.rollerweblogger.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Roller</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://thingamablog.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Thingamablog</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://wordpress.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">WordPress</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.yabbforum.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">YaBB</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.yetanotherforum.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Yet Another
Forum.net</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 26;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Graphics and Image Editors (eg. </span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Adobe
Illustrator, PhotoShop)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="graphics"></a><a href="http://cinepaint.sourceforge.net/"><span style="mso-bookmark: graphics;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">CinePaint</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.gimp.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">GIMP</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.imagemagick.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">ImageMagick</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.inkscape.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Inkscape</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.k-3d.org/wiki/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">K-3D</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 27;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Groupware (eg. Microsoft Exchange, Lotus Notes)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="groupware"></a><a href="http://www.dotproject.net/"><span style="mso-bookmark: groupware;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">dotProject</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.horde.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Horde</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.kolab.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Kolab</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://lucane.org/EN/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Lucane</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.mimerdesk.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Mimerdesk</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.opengroupware.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenGroupware</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.open-xchange.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Open-Xchange</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.php-collab.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">phpCollab</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.phpgroupware.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">phpGroupWare</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.phprojekt.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">PHProjeckt</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.tutos.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">TUTOS</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 28;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Help Desk (eg. BMC Remedy, FrontPage Heat, Intuit
Track-It)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="helpdesk"></a><a href="http://www.bugzilla.org/"><span style="mso-bookmark: helpdesk;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Bugzilla</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.stackworks.net/irm/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Information
Resource Manager</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://helpdesk.oneorzero.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OneOrZero</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://phpsupport.jynx.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">phpSupport</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.phpsupporttickets.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">php Support Tickets</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.bestpractical.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">RT: Request
Tracker</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://sitracker.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">SiT! Support Incident Tracker</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 29;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">HTML Editors (eg. DreamWeaver, FrontPage, HomeSite)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="htmledit"></a><a href="http://bluefish.openoffice.nl/"><span style="mso-bookmark: htmledit;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Bluefish</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.kompozer.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">KompoZer</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 30;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Instant
Messaging (eg. AIM, MSN, Yahoo!)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="instantmsg"></a><a href="http://ayttm.sourceforge.net/"><span style="mso-bookmark: instantmsg;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Ayttm</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://gnomeicu.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">GnomeICU</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://kopete.kde.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Kopete</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.licq.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Licq</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://pidgin.im/pidgin/home/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Pidgin</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 31;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Integrated Dev Environments (eg. Microsoft Visual
Basic, Visual Studio)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="intdevenv"></a>Anjuta<o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.eclipse.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Eclipse</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://glade.gnome.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">GLADE</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://gcc.gnu.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">GNU
Compiler Collection</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.gnu.org/software/gdb/gdb.html"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">GNU Project Debugger</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.kdevelop.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">KDevelop</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.netbeans.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">NetBeans</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.xemacs.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">XEmacs</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 32;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Learning (or Course) Management System<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="learning"></a><a href="http://www.moodle.org/"><span style="mso-bookmark: learning;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Moodle</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.sakaiproject.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Sakai</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 33;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Modeling Tools (eg. IBM Rational Rose, CA AllFusion)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="modeltools"></a><a href="http://www.tigris.org/"><span style="mso-bookmark: modeltools;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">ArgoUML</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.staruml.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">StarUML</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 34;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Music Playing / Editing (eg. iTunes, Sound Forge,
Cool Edit)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="music"></a><a href="http://amarok.kde.org/"><span style="mso-bookmark: music;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Amarok</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://audacious-media-player.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Audacious</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://audacity.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Audacity</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://banshee-project.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Banshee</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://glame.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">GLAME</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="https://player.helixcommunity.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Helix</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 35;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Network
Diagramming and Monitoring<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="netdiag"></a><a href="http://www.cacti.net/"><span style="mso-bookmark: netdiag;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Cacti</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://etherape.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Etherape</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.jffnms.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">JFFNMS</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.kaboodle.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Kaboodle</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.mrtg.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">MRTG</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.ntop.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">ntop</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.rrdtool.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">RRDtool</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.snort.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Snort
(intrusion detection)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.wireshark.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Wireshark</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.zenoss.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Zenoss</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 36;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Network Management Tools (eg. HP OpenView, Microsoft
SMS)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="netmgt"></a><a href="http://www.bo2k.com/"><span style="mso-bookmark: netmgt;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">BO2K</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.hyperic.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Hyperic HQ</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.nagios.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Nagios</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.opennms.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenNMS</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.openqrm.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenQRM</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.webmin.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Webmin</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 37;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Office Productivity Suites (eg. Microsoft Office)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="officeprod"></a><a href="http://www.gnome.org/gnome-office/"><span style="mso-bookmark: officeprod;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">GNOME Office</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.koffice.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">KOffice</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.libreoffice.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">LibreOffice</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.openoffice.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenOffice</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 38;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Operating Environments (eg. Microsoft Windows,
Linux, VMWare)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="opsystems"></a><a href="http://www.freebsd.org/"><span style="mso-bookmark: opsystems;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">freeBSD</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.freedos.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">freeDOS</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.linux.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Linux</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.netbsd.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">NetBSD</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.openbsd.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenBSD</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.opensolaris.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenSolaris
(Sun)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.samba.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Samba
(file/print services)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.virtualbox.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">VirtualBox
(virtual machine)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.winehq.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Wine
(Windows emulator)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://xen.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Xen (virtual machine)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 39;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">PDF File Viewer and Creator (eg. </span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Adobe
Acrobat)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="pdfview"></a><a href="http://www.gnome.org/projects/evince/"><span style="mso-bookmark: pdfview;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Evince</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://okular.kde.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">okular</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.cs.wisc.edu/~ghost/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">GhostScript</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://sourceforge.net/projects/pdfcreator/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">PDFCreator</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 40;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Personal Financial Managers (eg. Microsoft Money,
Intuit Quicken)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="persfin"></a><a href="http://www.gnucash.org/"><span style="mso-bookmark: persfin;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">GNUCash</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.grisbi.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Grisbi</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://jgnash.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">jGnash</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://kmymoney2.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">KMyMoney</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 41;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Personal Information Managers (eg. Microsoft
Outlook)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="persinfo"></a><a href="http://pim.kde.org/"><span style="mso-bookmark: persinfo;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">KDE-PIM</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://linuxorg.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Linux
Organizer</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.bellz.org/treeline/index.html"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">TreeLine</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.tuxcards.de/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">TuxCards</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.ximian.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Ximian Evolution</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 42;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Photo Album Manager (or Photo Organizer)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="photoalbum"></a><a href="http://digikam.sourceforge.net/"><span style="mso-bookmark: photoalbum;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">digiKam</span></b></span></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 43;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Portal Servers (eg. Microsoft Sharepoint, Plumtree,
Vignette)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="portals"></a><a href="http://www.gluecode.com/"><span style="mso-bookmark: portals;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Gluecode</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"> (built on open source)<o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.gridsphere.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">GridSphere</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.liferay.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Liferay Portal</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.metadot.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Metadot</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 44;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Presentation Software (eg. Microsoft Powerpoint)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.libreoffice.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">LibreOffice Impress</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.openoffice.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">OpenOffice Impress</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 45;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Privacy (eg. Pretty Good Privacy)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="privacy"></a><a href="http://axcrypt.sourceforge.net/"><span style="mso-bookmark: privacy;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">AxCrypt</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.gnupp.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">GnuPP</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.gnupg.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">GPG</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://truecrypt.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">TrueCrypt</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 46;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Programming
Languages<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="proglang"></a><a href="http://www.perl.org/"><span style="mso-bookmark: proglang;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Perl</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.php.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">PHP</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.python.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Python</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.ruby-lang.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Ruby</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 47;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Project Management and Collaboration (eg. </span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Microsoft
Project)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="projmgt"></a><a href="http://www.achievo.org/"><span style="mso-bookmark: projmgt;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Achievo</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://ganttproject.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">GanttProject</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.pureviolet.net/ganttpv/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">GanttPV</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://netoffice.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">NetOffice</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://openproj.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenProj</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://outreach.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Outreach
Project Tool</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.projectlibre.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">ProjectLibre</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://simpleprojectmanagement.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Planner</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.tutos.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">TUTOS</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 48;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Remote Access (eg. Symantec pcAnywhere or VPN
appliances)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="remote"></a><a href="http://openvpn.net/"><span style="mso-bookmark: remote;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenVPN</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.rdesktop.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">rdesktop</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.stunnel.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Stunnel</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.tinc-vpn.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">tinc</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://ultravnc.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">UltraVNC</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.realvnc.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">VNC -
Virtual Network Computing</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 49;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Security
(eg. firewalls, scanners)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="security"></a><a href="http://firestarter.sourceforge.net/"><span style="mso-bookmark: security;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Firestarter (firewall)</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.ipcop.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">IPCop
(firewall)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://nessus.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Nessus
(scanner)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.cirt.net/nikto2"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Nikto
(scanner)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.insecure.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Nmap
(scanner)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.openssh.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenSSH
(secure communications)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.proofsecure.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Paros (proxy)</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.smoothwall.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">SmoothWall (firewall)</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 50;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Shopping Cart (eg. AShop, Interspire)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="shop"></a><a href="http://www.prestashop.com/"><span style="mso-bookmark: shop;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">PrestaShop</span></b></span></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 51;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Spam
Filters (eg. MailWasher, SpamEater)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="spam"></a><a href="http://assp.sourceforge.net/"><span style="mso-bookmark: spam;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Anti-Spam SMTP Proxy</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.mailscanner.info/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">MailScanner</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://popfile.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">POPFile</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.spamassassin.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">SpamAssassin</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://spambayes.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">SpamBayes</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 52;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Spreadsheets
(eg. Microsoft Excel)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="spreadsht"></a><a href="http://projects.gnome.org/gnumeric/"><span style="mso-bookmark: spreadsht;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Gnumeric</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.libreoffice.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">LibreOffice
Calc</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.openoffice.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenOffice
Calc</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 53;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Telephone Systems - VOIP / PBX / FAX Servers<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="telesys"></a><a href="http://www.asterisk.org/"><span style="mso-bookmark: telesys;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Asterisk PBX</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.hylafax.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">HylaFAX
(fax server)</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.openpbx.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenPBX</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.iptel.org/ser/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">SER PBX</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.sipfoundry.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">SIPfoundry
PBX</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://yate.null.ro/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Yate</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 54;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Terminal Server (eg. Microsoft Windows Terminal
Server)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="termserv"></a><a href="http://www.ltsp.org/"><span style="mso-bookmark: termserv;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Linux Terminal Server Project</span></b></span></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 55;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Test Tools (eg. IBM Rational, Mercury Interactive,
Segue)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="testtool"></a><a href="http://ant.apache.org/"><span style="mso-bookmark: testtool;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Ant</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://jakarta.apache.org/jmeter/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Apache JMeter Load Tester</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://junit.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">JUnit
Testing Framework</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.opensourcetesting.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Open-Source Test Tools List</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 56;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Text Editors & File Merging (eg. </span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Microsoft
Notepad)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="textedit"></a><a href="http://www.gnu.org/software/emacs/emacs.html"><span style="mso-bookmark: textedit;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Emacs</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://gedit.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">gedit</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://gnotepad.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">gnotepad+</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.jedit.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">JEdit</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.vim.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Vim</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://winmerge.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">WinMerge</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 57;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Video
Editing<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="video"></a><a href="http://fixounet.free.fr/avidemux/"><span style="mso-bookmark: video;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Avidemux</span></b></span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blender.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Blender</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.jahshaka.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Jahshaka</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://corp.kaltura.com/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Kaltura</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.kinodv.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Kino</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://lives.sourceforge.net/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">LiVES</span></b></a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.virtualdub.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">VirtualDub</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 58;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Video Players (WinDVD, PowerDVD, Windows Media
Player, RealPlayer)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://hftom.free.fr/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Kaffeine</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.mplayerhq.hu/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">MPlayer</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.real.com/freeplayer/?rppr=rnwk"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">RealPlayer for other OS's</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.gnome.org/projects/totem/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">Totem</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 59;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Virtual Meetings (eg. Microsoft NetMeeting /
Messenger)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.blogger.com/null" name="virtmeet"></a><a href="http://www.gnomemeeting.org/"><span style="mso-bookmark: virtmeet;"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">GnomeMeeting</span></b></span></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 60;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Web
Browsers (eg. Microsoft Internet Explorer)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="webrows"></a><a href="http://galeon.sourceforge.net/"><span style="mso-bookmark: webrows;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Galeon</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.konqueror.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Konqueror</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://mozilla.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Mozilla
Firefox</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.opera.com/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Opera</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 61;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Web and FTP Servers (eg. </span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;">Microsoft
IIS)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="webftp"></a><a href="http://apache.org/"><span style="mso-bookmark: webftp;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Apache HTTP Server</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://filezilla.sourceforge.net/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">FileZilla</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.proftpd.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">ProFTPD</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://squid-cache.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">Squid Proxy
and Cache</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><span style="mso-spacerun: yes;"> </span><a href="http://www.squidguard.org/"><b><span style="color: #2b458f; text-decoration: none; text-underline: none;">squidGuard Access Controller</span></b></a><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 62; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.95pt;" width="364"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Word Processors (eg. Microsoft Word)<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 4cm;" width="151"><div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="wordproc"></a><a href="http://www.abiword.com/"><span style="mso-bookmark: wordproc;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">AbiWord</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><a href="http://www.blogger.com/null" name="pressw"></a><a href="http://www.libreoffice.org/"><span style="mso-bookmark: pressw;"><b><span lang="EN-US" style="color: #2b458f; font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">LibreOffice Writer</span></b></span></a><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span style="font-family: Symbol; font-size: 10pt; line-height: 107%; mso-ascii-font-family: Verdana;">·</span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span style="mso-spacerun: yes;"> </span></span><span style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://www.openoffice.org/"><b><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US; text-decoration: none; text-underline: none;">OpenOffice
Writer</span></b></a></span><span lang="EN-US" style="font-family: "Verdana","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><o:p></o:p></span></div>
</td>
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</tbody></table>
</div>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">
</span><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">Table 6: sample comparison of open source software and proprietary software</span></span></span><br />
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;"></span></span></span><br /></div>
</div>
</div>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;"></span></span></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;"></span></span></span><br />
<div style="text-align: justify;">
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;"><b><span style="color: #000066;">e-Learning/Learning Tool</span></b><span style="font-family: Times New Roman;">
</span></span></span></span></div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
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<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
</div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: DE-AT; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></span></span></span></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: DE-AT; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">“A
learning tool is a tool for your own personal or professional learning or one
you use for teaching or training.” <span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><span style="font-size: small;">Here</span></span></span> is a <a href="http://c4lpt.co.uk/top100tools/guide/"><span style="color: #cc0000;">practical Guide</span></a> to the Top 100
Tools for Learning 2013: Contents Written by Jane Hart, A Practical Guide to
the Top 100 Tools for Learning 2013 describes the essential features of each of
the tools in the <span style="color: windowtext; text-decoration: none; text-underline: none;"><a href="http://c4lpt.co.uk/top100tools/" target="_blank">Top 100 Tools for Learning 2013 list</a></span>, and how they can be used for personal
productivity, professional learning and development, education and/or training.</span><span lang="EN-US" style="mso-ansi-language: EN-US;"><o:p></o:p></span></span></span></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">
</span></span></span>
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<div style="text-align: justify;">
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><b><span style="color: #000066; font-family: Calibri;">Best Freeware </span></b></span></span><br />
<br />
<br />
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 8pt;">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span lang="EN-US" style="font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">The Gizmo's Freeware Editors are offering right Choice List of freeware,
where we could find a collection of the very best freeware for diverse
operating systems. These lists could be found on the following table:<o:p></o:p></span></span></span></span></div>
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<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; margin: auto auto auto 3pt; mso-padding-alt: 0cm 3.5pt 0cm 3.5pt; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184; width: 515px;">
<tbody>
<tr style="height: 13.5pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(184, 204, 228); border-color: windowtext gray windowtext windowtext; border-style: solid; border-width: 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; padding: 0cm 3.5pt; width: 272.9pt;" valign="bottom" width="364"><div align="center" class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 5pt; text-align: center;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">Software</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background: rgb(184, 204, 228); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 13.5pt; padding: 0cm 3.5pt; width: 113.35pt;" valign="bottom" width="151"><div align="center" class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 5pt; text-align: center;">
<span style="font-family: Calibri;"><b><span style="font-size: 12pt; mso-ascii-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">URL</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
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<tr style="height: 13.5pt; mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.9pt;" width="364"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span style="font-family: Calibri;"><span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Best Free Windows Desktop
Software</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 113.35pt;" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<b><u><span style="color: #2b458f; font-size: 10pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><a href="http://www.techsupportalert.com/content/top-freeware-picks-category-editors.htm"><span lang="EN-US" style="color: #2b458f; mso-ansi-language: EN-US;"><span style="font-family: Calibri;">http://www.techsupportalert.com/content/top-freeware-picks-category-editors.htm</span></span></a></span></u></b><b><u><span lang="EN-US" style="color: #2b458f; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></u></b></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.9pt;" width="364"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Best Free Windows 64 bit
Software<o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 113.35pt;" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<b><u><span style="color: #2b458f; font-size: 10pt; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><a href="http://www.techsupportalert.com/best-free-windows7-vista-64-bit-software.htm"><span style="color: #2b458f;"><span style="font-family: Calibri;">http://www.techsupportalert.com/best-free-windows7-vista-64-bit-software.htm</span></span></a><o:p></o:p></span></u></b></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.9pt;" valign="top" width="364"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Best Free Portable
Windows Software <o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 113.35pt;" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<b><u><span lang="EN-US" style="color: #2b458f; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><a href="http://www.techsupportalert.com/best-free-portable-programs.htm"><span style="color: #2b458f; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">http://www.techsupportalert.com/best-free-portable-programs.htm</span></span></a><o:p></o:p></span></u></b></div>
</td>
</tr>
<tr style="height: 13.5pt; mso-yfti-irow: 4;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) gray windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 13.5pt; mso-border-alt: solid windowtext 1.0pt; mso-border-right-alt: solid gray .5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 272.9pt;" valign="top" width="364"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Best Free Mac Software<o:p></o:p></span></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 13.5pt; mso-border-top-alt: solid windowtext 1.0pt; padding: 0cm 3.5pt; width: 113.35pt;" width="151"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
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<b><u><span lang="EN-US" style="color: #2b458f; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><a href="http://www.techsupportalert.com/best-free-android-apps.htm"><span style="color: #2b458f; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">http://www.techsupportalert.com/best-free-android-apps.htm</span></span></a><o:p></o:p></span></u></b></div>
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</div>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;">
</span></span>
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<div style="text-align: justify;">
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span style="color: #000066; font-family: Calibri;"><b></b></span><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span style="color: #000066; font-family: Calibri;"><b></b></span><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span style="color: #000066; font-family: Calibri;"><b>The Top 125 Network Security Tools </b></span></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">The <a href="http://sectools.org/">SecTools.Org</a> is very impressed by the collective smarts of the security community and highly recommends reading the whole list and investigating any tools we are unfamiliar with. The SecTools.Org: Top 125 Network Security Tools can be found on this <a href="http://sectools.org/" target="_blank">site</a>.</span></div>
</div>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">
</span>
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<br />
<div style="text-align: justify;">
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-AU" style="color: #000066; font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Maintenance<o:p></o:p></span></span></b></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">This is a
process that evaluates both potential threats and the impacts of IT Financial
Management and decision of an organization for the continually normal business
operations. It provides a framework to develop and build the organization's IT
Financial maintenance with the capability for an effective response.<o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">The purpose
of the IT Financial maintenance is to minimize the operational, financial,
legal, reputational and other material consequences arising from a disruption
due to an undesired event, minimizing losses and restoring normal, regular
operations in the shortest, possible time. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">Coupled with
security measures to protect the organization's IT Financial assets, it
requires plans and strategies that should cater for and allow responses,
contingency plans and procedures to recover as quickly as possible. <span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">Therefore ensuring that critical objectives are
met, safeguarding key stakeholder’s interests and the organization's
reputation, brand and value creating activities.</span><o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2013/10/information-management-system-audit.html"><span style="color: blue; font-family: Calibri;">Organization's
IT Financial maintenance</span></a><span style="font-family: Calibri;"> may be broken down into periodic activities like <o:p></o:p></span></span></div>
<div class="separator" style="clear: both; line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEghufxajFm4L8taf-9mqKXEjB8QTw_7b50Sig4gEiX0rqw-ALsz7YoB__i_0SlOAF4u_KcFB6qEa3Ft55qGUM8wVpfsrTk8W1nwObRy48Z9jpcWP-tZR5F8UEer3_ItipaO-aPBfM3FRLI/s1600/Mause.JPG" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEghufxajFm4L8taf-9mqKXEjB8QTw_7b50Sig4gEiX0rqw-ALsz7YoB__i_0SlOAF4u_KcFB6qEa3Ft55qGUM8wVpfsrTk8W1nwObRy48Z9jpcWP-tZR5F8UEer3_ItipaO-aPBfM3FRLI/s400/Mause.JPG" height="400" width="312" /></a></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">confirmation of information in the manual, roll out to staff for awareness and
specific training for critical individuals, testing and verification of
technical solutions established for recovery operations, testing and
verification of organization recovery procedures. Issues found during testing
phase often must be reintroduced to each analysis phase.<span style="mso-spacerun: yes;"> </span>Sample Manual/Resource Checking reference can
be found on the following table:<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><br /></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">
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<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(198, 217, 241); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="margin: 0cm 0cm 8pt; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; line-height: 107%; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">Types<o:p></o:p></span></span></div>
</td>
<td style="background: rgb(198, 217, 241); border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="margin: 0cm 0cm 8pt; text-align: justify;">
<span style="font-size: 12pt; line-height: 107%;"><span style="font-family: Calibri;">Manual/Resource Checking<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><h3 style="margin: 12pt 0cm 3pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: normal; mso-fareast-language: DE-AT;">Information/targets<o:p></o:p></span></h3>
<ul type="disc">
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l1 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Manual/resources
checking must evolve with the organization. Activating the
Manual/resources checking verifies the notification plan's efficiency as
well as contact data accuracy. Types of changes that should be
identified and updated in the manual include :</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri;"><o:p></o:p></span></span></li>
</ul>
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<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><ul type="disc">
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l2 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Staffing<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l2 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Important clients<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l2 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Vendors/suppliers<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l2 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Organization
structure changes<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l2 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Company investment
portfolio and mission statement<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l2 level1 lfo1; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Communication and
transportation infrastructure such as roads and bridges<o:p></o:p></span></span></li>
</ul>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><h3 style="margin: 12pt 0cm 3pt; text-align: justify;">
<span style="font-family: "Calibri","sans-serif"; font-size: 12pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-font-weight: normal; mso-fareast-language: DE-AT;">Technical</span><span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: normal; mso-fareast-language: DE-AT;"><o:p></o:p></span></h3>
<ul type="disc">
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l1 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Specialized
technical resources must be maintained. Checks include:</span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri;"><o:p></o:p></span></span></li>
</ul>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><ul type="disc">
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l0 level1 lfo2; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="color: windowtext; text-decoration: none; text-underline: none;"><span style="font-family: Calibri;">Virus</span></span><span style="font-family: Calibri;">
definition distribution<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l0 level1 lfo2; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Application security
and service patch distribution<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l0 level1 lfo2; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Hardware operability<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l0 level1 lfo2; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Application
operability<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l0 level1 lfo2; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Data verification<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l0 level1 lfo2; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Data application<o:p></o:p></span></span></li>
</ul>
</td>
</tr>
<tr style="mso-yfti-irow: 3; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><h3 style="margin: 12pt 0cm 3pt; text-align: justify;">
<span style="font-family: "Calibri","sans-serif"; font-size: 12pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-font-weight: normal; mso-fareast-language: DE-AT;">Testing and
verification of recovery procedures</span><span lang="EN-AU" style="font-family: "Calibri","sans-serif"; font-size: 12pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-bidi-font-weight: normal; mso-fareast-language: DE-AT;"><o:p></o:p></span></h3>
<ul type="disc">
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l1 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">As work processes
change, previous recovery procedures may no longer be suitable. Checks
include:<o:p></o:p></span></span></li>
</ul>
<h3 style="margin: 12pt 0cm 3pt; text-align: justify;">
<span style="font-family: "Calibri","sans-serif"; font-size: 12pt; font-weight: normal; line-height: 115%; mso-bidi-font-family: Calibri; mso-fareast-language: DE-AT;"><o:p> </o:p></span></h3>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><ul type="disc">
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l1 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Are all work
processes for critical functions documented?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l1 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Have the systems
used for critical functions changed?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l1 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Are the documented
work checklists meaningful and accurate?<o:p></o:p></span></span></li>
<li class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-list: l1 level1 lfo3; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; tab-stops: list 36.0pt; text-align: justify;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">Do the documented
work process recovery tasks and supporting disaster recovery
infrastructure allow staff to recover within the predetermined recovery
time objective?<o:p></o:p></span></span></li>
</ul>
</td>
</tr>
</tbody></table>
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">
</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">Table 7: Sample Manual/Resource Checking reference</span></span><span lang="EN-AU" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><b><span lang="EN-AU" style="color: #000066; font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Arial; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Conclusion </span></b><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">This blog helps me
to assist IT Financial Management in better understanding, planning, designing,
assessment, implementation, management, supervision of an IT investment
projects, programmes and the feasibility of an information technology-based
project. <o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">I hope that the
checklists I have described along this blog could help companies, organizations
and Information Management System Auditors to sharp their IT Financial
Management for better Return on investment (ROI), and for a better responding
to the dynamic Information Management System markets and trends. Some useful
document can be found in the references.</span></span><br />
<br />
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="font-family: Calibri;">The challenge is a Business Partner, Chief Information Officer (CIO), and IT Department that sit around and wait for the IT Strategy to be formalised to build a robust IT Financial Management and vision could not respond efficient and optimal to their business needs, behaviours and transformations. The IT Financial Management Bottom line is that the IT Strategy should support business objectives, behaviours, and transformations with new technology, as needed as the IT department delivers effective IT Services and innovative technology solutions to respond and improve competitiveness, demonstrated and articulated in a dynamic business environment and IT market trend. Thank you very much.</span></span><br />
<br />
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<span style="font-size: 12pt;"><span style="font-family: Calibri;">Information Management
System AudIT Start-up<o:p></o:p></span></span></div>
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<span style="font-family: Calibri;"><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;">URL: </span><span style="font-size: 12pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/10/information-management-system-audit.html"><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span style="color: blue;">http://amouzoubedi.blogspot.co.at/2013/10/information-management-system-audit.html</span></span></a></span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><o:p></o:p></span></span></div>
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<span style="font-size: 12pt;"><span style="font-family: Calibri;">Agile Strategy: the power
of human factors in the design and support of your business applications
management <o:p></o:p></span></span></div>
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<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">URL: </span><a href="http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html"><span style="color: blue; font-family: Calibri;">http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html</span></a><o:p></o:p></span></div>
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<![endif]--><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 11pt; line-height: 107%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">The Crowdsourcing of Code: What IT Can Learn
from Developers<br />
URL: <a href="http://devops.com/">http://devops.com/</a></span></div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br />
<br />
<span lang="EN-AU" style="background: white; font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">Opensoftware<o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="background: white; font-size: 12pt; mso-ansi-language: EN-AU;">URL: </span><span style="background: white; font-size: 12pt;"><a href="http://www.damicon.com/resources/opensoftware.html"><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span style="color: blue;">http://www.damicon.com/resources/opensoftware.html</span></span></a></span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="background: white; font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">Schoolforgene<o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-size: 12pt;">URL: <a href="http://paulhami.edublogs.org/tag/schoolforgenet/"><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span style="color: blue; font-family: Calibri;">http://paulhami.edublogs.org/tag/schoolforgenet/</span></span></a></span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="background: white; font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">ITIL - IT services management<br />
URL: <a href="http://www.itil-officialsite.com/"><span style="color: blue;">http://www.itil-officialsite.com</span></a><o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;">
</span>
</div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span style="font-family: Times New Roman;">
</span><span lang="EN-AU" style="background: white; font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;"><br />
</span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;">
</span>
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;">
</span>
</div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="background: white; font-size: 12pt; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-hansi-font-family: Calibri;">GNU General Public License (GPL)<br />
URL: <a href="http://www.gnu.org/licenses/gpl-2.0.html"><span style="color: blue;">http://www.gnu.org/licenses/gpl-2.0.html</span></a><o:p></o:p></span>
<span style="font-family: Times New Roman;">
</span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;">
</span>
</div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Times New Roman;">
</span><span style="background: white; font-size: 12pt;"><span style="font-family: Calibri;">E</span></span><span style="background: white; font-size: 12pt;"><span style="font-family: Calibri;">p</span></span><span style="background: white; font-size: 12pt;"><span style="font-family: Calibri;">eriencing pressures to lower IT costs?</span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span style="font-family: Calibri;"><span lang="EN-AU" style="background: white; font-size: 12pt; mso-ansi-language: EN-AU;">URL: </span><span style="background: white; font-size: 12pt;"><a href="http://www.redhat.com/carveoutcosts/customer_profiles.html"><span lang="EN-AU" style="color: windowtext; mso-ansi-language: EN-AU; text-decoration: none; text-underline: none;">http://www.redhat.com/carveoutcosts/customer_profiles.html</span></a></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br />
<br />
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">Open Source software for free<o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">URL: </span><a href="http://sourceforge.net/"><span style="color: blue; font-family: Calibri;">http://sourceforge.net/</span></a><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNoSpacing" style="line-height: normal; margin: 0cm 0cm 0pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p> </o:p></span><span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">Business_continuity_planning<o:p></o:p></span></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">URL: </span><a href="http://en.wikipedia.org/wiki/Business_continuity_planning"><span style="color: blue; font-family: Calibri;">http://en.wikipedia.org/wiki/Business_continuity_planning</span></a><o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;"><span style="font-family: Calibri;">Download PRINCE2 documents,<o:p></o:p></span></span></div>
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<span lang="EN-AU" style="font-size: 12pt; mso-ansi-language: EN-AU;">Amouzou Bedi - Publications - papers and books <br />URL: <a href="http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html">http://amouzoubedi.blogspot.co.at/2011/03/publications-papers-and-books.html</a></span><br />
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<a href="https://www.morebooks.de/search/de?utf8=%25E2%259C%2593&q=Amouzou+Bedi" target="_blank"><span style="color: #3778cd;">*Author,</span></a> Amouzou Bedi - Business Application Management - Operations&Infrastructures by KPMG Austria - <span style="color: blue;">Expertise and knowledge of the science management and its cultural implications in the developed and developing world in particular</span>), contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank"><span style="color: #3778cd;">LinkedIn</span></a>. I will try to update this paper on a regular basis if a need arises. Many thanks for taking your time to read this paper, and for sharing this with the others</div>
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com112tag:blogger.com,1999:blog-5733734842582254876.post-34023609882693808512013-10-01T01:31:00.003-07:002013-12-26T03:45:21.015-08:00Information Management System AudIT Start-ups <br />
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Just finished your studies in business administration, management, economics, informatics, business informatics, informatics management, etc... Are you ready to move into your new career, maybe as a career starter in Information Management System Audit? </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%;">Don't Worry Be cool..</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiUxBFCvM4NE5kcnrs2BKlW9nCYMeLAZ8NDC-kC9U7oR3dKx9zlp85cjEW3vpqWMJFDwIFFeHD6Ygo4iKrA9NiqWrTcsWSPuO6SH1w4tSywqTy3RKwtCb_NJL2aQ48lcYTPTur77M0coUg/s1600/are+you+ready.JPG" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" height="400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiUxBFCvM4NE5kcnrs2BKlW9nCYMeLAZ8NDC-kC9U7oR3dKx9zlp85cjEW3vpqWMJFDwIFFeHD6Ygo4iKrA9NiqWrTcsWSPuO6SH1w4tSywqTy3RKwtCb_NJL2aQ48lcYTPTur77M0coUg/s400/are+you+ready.JPG" width="358" /></a><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU;">The focus of this blog<span style="mso-spacerun: yes;"> </span>is to assist Career Starter in Information Management System Audit<span style="mso-spacerun: yes;"> </span>in better understanding the basic component<span style="mso-spacerun: yes;"> </span>relating to Information Management System and to help them having<span style="mso-spacerun: yes;"> </span>passions for<span style="mso-spacerun: yes;"> progressing and </span>achieving great career results in Information Management System Audit. </span></div>
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<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU;">Information management systems audit is an examination of the management controls within an Information technology infrastructure. This Audit enables obtained evidence and determines if the information systems are safeguarding assets, maintaining data integrity, and operating effectively to achieve the organization's goals or objectives. These reviews are often performed in conjunction with a financial statement audit, internal audit, or other form of attestation engagement. The </span><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU;">reviews</span> strategies and checklists depend on organizational business strategies and operations.</span></div>
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<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU;">The Information management systems audits are formerly called electronic data processing (EDP) audits. Each Information management systems audit<span style="mso-spacerun: yes;"> </span>includes the following steps - Planning process, studying and evaluating controls process, testing and evaluating controls process,<span style="mso-spacerun: yes;"> </span>reporting and follow-up process.</span></div>
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<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU;">An information management systems audit is complex and requires diverse processes.<span style="mso-spacerun: yes;"> </span>As career starter in Information management systems audit, well-defined checklists or frameworks could help </span><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU;"><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU;">quickly </span> to better understand<span style="mso-spacerun: yes;"> </span>the concept and its requirements, to deep and progress with passions in the career. Furthermore, this enables a career starter in information management systems audit to master the first entry job frustration.</span><br />
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</td>
<td style="background: #8DB3E2; border-left: none; border: solid black 1.0pt; height: 28.3pt; mso-background-themecolor: text2; mso-background-themetint: 102; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Yes</span></b></div>
</td>
<td style="background: #8DB3E2; border-left: none; border: solid black 1.0pt; height: 28.3pt; mso-background-themecolor: text2; mso-background-themetint: 102; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">No</span></b></div>
</td>
<td style="background: #8DB3E2; border-left: none; border: solid black 1.0pt; height: 28.3pt; mso-background-themecolor: text2; mso-background-themetint: 102; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">N/A</span></b></div>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="border-top: none; border: solid black 1.0pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" valign="top" width="364"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 2;">
<td style="background: #BFBFBF; border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div class="MsoNormal" style="margin-top: 1.8pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">A</span></b></div>
</td>
<td style="background: #BFBFBF; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-top: 1.8pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">ORGANISATION AND ADMINISTRATION</span></b></div>
</td>
<td style="background: #BFBFBF; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="background: #BFBFBF; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="background: #BFBFBF; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: background1; mso-background-themeshade: 191; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="border-top: none; border: solid black 1.0pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" valign="top" width="364"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 48.4pt; mso-yfti-irow: 4;">
<td style="border-top: none; border: solid black 1.0pt; height: 48.4pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
<div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">-</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.4pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Audit
Objective</span></b></div>
<div class="MsoNormal" style="margin-top: 1.8pt; tab-stops: 335.7pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Does the organization of data processing
provide for adequate segregation of duties?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.4pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.4pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.4pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 48.55pt; mso-yfti-irow: 5;">
<td style="border-top: none; border: solid black 1.0pt; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
<div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">-</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: 75.6pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Audit Procedures</span></b></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Review the company organization chart, and the data processing
department organization chart.<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 26.95pt; mso-yfti-irow: 6;">
<td style="border-top: none; border: solid black 1.0pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">1</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: 3.6pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is there a separate EDP department within the</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> company?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 39.55pt; mso-yfti-irow: 7;">
<td style="border-top: none; border: solid black 1.0pt; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">2</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -5.4pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is there a steering committee where the duties and</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> responsibilities for managing MIS are clearly defined?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 8;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">3</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -5.4pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Has the company developed an IT strategy linked</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> with the long and medium term plans?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 9;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">4</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -5.4pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is the EDP Department independent of the user</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> department and in particular the accounting department?<span style="letter-spacing: -.1pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 44.95pt; mso-yfti-irow: 10;">
<td style="border-top: none; border: solid black 1.0pt; height: 44.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">5</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 44.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -5.4pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there written job descriptions for all jobs within</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> EDP department and these job descriptions are communicated to
designated employees?<span style="letter-spacing: -.1pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 44.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 44.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 44.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 11;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">6</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -5.4pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are EDP personnel prohibited from having</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> <span style="letter-spacing: -.1pt;">incompatible
responsibilities or duties in user</span> departments and vice versa?<span style="letter-spacing: -.1pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 12;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">7</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -5.4pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there written specifications for all jobs in the</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> EDP Department?<span style="letter-spacing: -.1pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 13;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">8</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -5.4pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are
the following functions within the EDP Department performed by separate
sections:<span style="letter-spacing: -.1pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.95pt; mso-yfti-irow: 14;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l1 level1 lfo2; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; letter-spacing: -.1pt; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";"> </span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">System design?<span style="letter-spacing: -.1pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.05pt; mso-yfti-irow: 15;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l1 level1 lfo2; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Application
programming?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.95pt; mso-yfti-irow: 16;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l1 level1 lfo2; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Computer
operations?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.05pt; mso-yfti-irow: 17;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l1 level1 lfo2; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Database
administration?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.95pt; mso-yfti-irow: 18;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l1 level1 lfo2; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Systems
programming?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.9pt; mso-yfti-irow: 19;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.9pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.9pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l1 level1 lfo2; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Data entry
and control?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.9pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.9pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.9pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.95pt; mso-yfti-irow: 20;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">9</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are the data processing personnel
prohibited from</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> duties relating to:</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.05pt; mso-yfti-irow: 21;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l1 level1 lfo2; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Initiating
transactions?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.95pt; mso-yfti-irow: 22;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l1 level1 lfo2; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Recording
of transactions?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.05pt; mso-yfti-irow: 23;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l1 level1 lfo2; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Master file
changes?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 24;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l1 level1 lfo2; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Correction
of errors?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 31.45pt; mso-yfti-irow: 25;">
<td style="border-top: none; border: solid black 1.0pt; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">10</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are all processing pre-scheduled and authorized by appropriate
personnel?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 26;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">11</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there procedures to evaluate and
establish who</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> has access to the data in the
database?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.95pt; mso-yfti-irow: 27;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">12</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are the EDP personnel adequately trained?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 30.55pt; mso-yfti-irow: 28;">
<td style="border-top: none; border: solid black 1.0pt; height: 30.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">13</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are systems analysts programmers denied access to <span style="letter-spacing: -.1pt;">the computer room and limited in their operation
of</span> the computer?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 29;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">14</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are operators barred from making changes to <span style="letter-spacing: -.1pt;">programs and from creating or amending data</span>
before, during, or after processing?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 30;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">15</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is the custody of assets restricted to
personnel</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> outside the EDP department?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 31;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">16</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is strategic data processing plan developed by the <span style="letter-spacing: -.1pt;">company for the achievement of long-term
business</span> plan?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 32;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">17</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there any key personnel within IT department whose absence
can leave the company within limited expertise?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 33;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">18</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there any key personnel who are being over-relied?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 48.55pt; mso-yfti-irow: 34;">
<td style="border-top: none; border: solid black 1.0pt; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">19</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is EDP audit being carried by internal audit or an <span style="letter-spacing: -.1pt;">external consultant to ensure compliance of
policies</span> and controls established by management?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 35;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" valign="top" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 36;">
<td style="background: #7F7F7F; border-top: none; border: solid black 1.0pt; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">B</span></b></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">PROGRAM
MAINTENANCE AND SYSTEM DEVELOPMENT</span></b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 37;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 48.55pt; mso-yfti-irow: 38;">
<td style="border-top: none; border: solid black 1.0pt; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
<div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">-</span></b></div>
<div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Audit
Objective</span></b></div>
<div class="MsoNormal" style="margin-right: -.9pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Development and changes to programs are authorized,
tested, and approved, prior to being</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> placed in
production.</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 48.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 8.95pt; mso-yfti-irow: 39;">
<td style="border-top: none; border: solid black 1.0pt; height: 8.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 8.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 8.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 8.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 8.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 40;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.2pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Program
Maintenance </span></b><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Audit<span style="mso-spacerun: yes;"> </span>- Procedures </span></b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 41;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" valign="top" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 42;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">-</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Review details of the program library structure, and note
controls which allow only authorized individuals to access each library.</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 43;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">-</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Note the procedures used to amend programs.</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 44;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">-</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Obtain an understanding of any program library management
software used.</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 26.95pt; mso-yfti-irow: 45;">
<td style="border-top: none; border: solid black 1.0pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">1</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-top: 1.8pt; tab-stops: 335.7pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there written standards for program maintenance?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 46;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">2</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are these standards adhered to and enforced?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 47;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">3</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are these standards reviewed regularly and</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> approved?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 48;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">4</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there procedures to ensure that all
programs</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> required for maintenance are kept in a separate program test
library?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 49;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">5</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are programmers denied access to all libraries
other</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> than the test library?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 50;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">6</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are changes to programs initiated by written request from user
department and approved?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 51;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">7</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are changes initiated by Data Processing <span style="letter-spacing: -.1pt;">Department communicated to users and approved</span> by them?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 34.15pt; mso-yfti-irow: 52;">
<td style="border-top: none; border: solid black 1.0pt; height: 34.15pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">8</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 34.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there adequate controls over the transfer of <span style="letter-spacing: -.1pt;">programs from production into the programmer's</span>
test library?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 34.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 34.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 34.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 53;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">9</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are all systems developed or changes to existing system tested
according to user approved test plans and standards?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 54;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">10</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are tests performed for system acceptance and test data
documented?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 55;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">11</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are transfers from the development library
to the</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> production library carried out by persons independent of the
programmers?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 31.45pt; mso-yfti-irow: 56;">
<td style="border-top: none; border: solid black 1.0pt; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">12</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Do procedures ensure that no such transfer can take place
without the change having been properly tested and approved?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 44.05pt; mso-yfti-irow: 57;">
<td style="border-top: none; border: solid black 1.0pt; height: 44.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">13</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 44.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is a report of program transfers into production reviewed on a <u>daily</u>
basis by a senior official to <span style="letter-spacing: -.1pt;">ensure only
authorized transfers have been made?</span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 44.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 44.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 44.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 26.95pt; mso-yfti-irow: 58;">
<td style="border-top: none; border: solid black 1.0pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">14</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are all program changes properly documented?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 59;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">15</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are all changed programs immediately backed up?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 31.45pt; mso-yfti-irow: 60;">
<td style="border-top: none; border: solid black 1.0pt; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">16</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is a copy of the previous version of the program <span style="letter-spacing: -.1pt;">retained (for use in the event of problems
arising</span> with the amended version)?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 30.55pt; mso-yfti-irow: 61;">
<td style="border-top: none; border: solid black 1.0pt; height: 30.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">17</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -.7pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are
there standards for emergency changes to be made to application programs?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 62;">
<td style="border-top: none; border: solid black 1.0pt; height: 26.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">18</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there adequate controls over program recompilation?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 63;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">19</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are all major amendments notified to Internal audit for comment?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 64;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">20</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there adequate controls over authorization, <span style="letter-spacing: -.1pt;">implementation, approval and documentation of</span>
changes to operating systems?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 65;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 20.65pt; mso-yfti-irow: 66;">
<td style="background: #7F7F7F; border-top: none; border: solid black 1.0pt; height: 20.65pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div class="MsoNormal" style="margin-top: 1.8pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">C</span></b></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 20.65pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: .6pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">SYSTEM
DEVELOPMENT</span></b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 20.65pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 20.65pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 20.65pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 67;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 39.55pt; mso-yfti-irow: 68;">
<td style="border-top: none; border: solid black 1.0pt; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">1</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there formalized standards for system</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> development life cycle procedure?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 49.45pt; mso-yfti-irow: 69;">
<td style="border-top: none; border: solid black 1.0pt; height: 49.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">2</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 49.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Do they require authorization at the
various stages</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> of development – feasibility
study, system specification, testing, parallel running, post implementation
review, etc.?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 49.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 49.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 49.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 70;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">3</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -.9pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Do
the standards provide a framework for the<br />
development of controlled applications?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 71;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">4</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are standards regularly reviewed and updated?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 72;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">5</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Do the adequate system documentation exist for:</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 73;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 25.9pt; margin-right: -1.45pt; margin-top: 0cm; mso-list: l0 level1 lfo1; text-indent: -25.9pt;">
<span lang="EN-US" style="color: black; font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Programmers
to maintain and modify programs?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 74;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 25.9pt; margin-right: -1.45pt; margin-top: 0cm; mso-list: l0 level1 lfo1; text-indent: -25.9pt;">
<span lang="EN-US" style="color: black; font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Users to
satisfactorily operate the system?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 31.45pt; mso-yfti-irow: 75;">
<td style="border-top: none; border: solid black 1.0pt; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">6</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Have the internal audit department been
involved in</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> the design stage to ensure adequate controls exist?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 76;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">7</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Testing of programs - see Program Maintenance.</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 31.45pt; mso-yfti-irow: 77;">
<td style="border-top: none; border: solid black 1.0pt; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">8</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Procedures for authorizing new applications
to</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> production - see Program Maintenance.</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 78;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">9</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are user and data processing personnel
adequately</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> trained to use the new applications?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 79;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">10</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is system implementation properly planned and implemented by either
parallel run or pilot run?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 80;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">11</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are any differences and deficiencies during the <span style="letter-spacing: -.05pt;">implementation phase noted and properly
resolved?</span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 81;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">12</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there adequate controls over the setting up of the standing
data and opening balances?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 82;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">13</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is a post implementation review carried out?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 83;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">14</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are user manuals prepared for all new systems developed and
revised for subsequent changes?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 39.55pt; mso-yfti-irow: 84;">
<td style="border-top: none; border: solid black 1.0pt; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">15</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is there a Quality Assurance Function to verify the integrity
and acceptance of applications developed?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 85;">
<td style="background: #7F7F7F; border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">D</span></b></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-top: 1.8pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">PURCHASED SOFTWARE</span></b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 86;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 34.15pt; mso-yfti-irow: 87;">
<td style="border-top: none; border: solid black 1.0pt; height: 34.15pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">1</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 34.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-top: 1.8pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are
there procedures addressing controls over <span style="letter-spacing: -.1pt;">selection,
testing and acceptance of packaged</span> softwares?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 34.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 34.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 34.15pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 31.45pt; mso-yfti-irow: 88;">
<td style="border-top: none; border: solid black 1.0pt; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">2</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-top: 1.8pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is adequate documentation maintained for all</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> softwares purchased?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 89;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">3</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-top: 1.8pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are
vendor warranties (if any) still in force?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 90;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">4</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is the software purchased, held in escrow?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 91;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">5</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.2pt; tab-stops: 26.4pt; text-indent: -25.2pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are backup copies of user/operations
manual kept</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> off-site?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 92;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 93;">
<td style="background: #7F7F7F; border-top: none; border: solid black 1.0pt; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">E</span></b></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">ACCESS TO
DATA FILES</span></b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" width="47"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 94;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 95;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">-</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Audit
Objective</span></b></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is access to data files restricted to authorized users and
programs?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 96;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 97;">
<td style="border-top: none; border: solid black 1.0pt; height: 26.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">-</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: 144.0pt;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Access to Data</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 47.65pt; mso-yfti-irow: 98;">
<td style="border-top: none; border: solid black 1.0pt; height: 47.65pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">1</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 47.65pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -.7pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is
there any formal written data security policy? Consider whether the policy
addresses data <span style="letter-spacing: -.1pt;">ownership, confidentiality
of information, and use</span> of password.<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 47.65pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 47.65pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 47.65pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 37.3pt; mso-yfti-irow: 99;">
<td style="border-top: none; border: solid black 1.0pt; height: 37.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">2</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 37.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is the security policy communicated to individuals in the
organization?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 37.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 37.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 37.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 100;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">3</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is physical access to off-line data files controlled in:<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.95pt; mso-yfti-irow: 101;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l2 level1 lfo3; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; letter-spacing: -.1pt; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-bidi-font-weight: bold; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Computer
room?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.05pt; mso-yfti-irow: 102;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l2 level1 lfo3; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; letter-spacing: -.1pt; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-bidi-font-weight: bold; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">On-site
library?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 17.95pt; mso-yfti-irow: 103;">
<td style="border-top: none; border: solid black 1.0pt; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-left: 25.9pt; mso-list: l2 level1 lfo3; text-indent: -25.9pt;">
<span lang="EN-US" style="font-family: Wingdings; letter-spacing: -.1pt; mso-bidi-font-family: Wingdings; mso-bidi-font-size: 10.0pt; mso-bidi-font-weight: bold; mso-fareast-font-family: Wingdings;"><span style="mso-list: Ignore;">§<span style="font: 7.0pt "Times New Roman";">
</span></span></span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Off-site
library?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 17.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 104;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">4</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Does the company employ a full-time librarian who is independent
of the operators and programmers?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 105;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">5</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are libraries locked during the absence of the librarian?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 106;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">6</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are requests for on-line access to off line files approved?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 107;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">7</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are requests checked with the actual files issued and initialed
by the librarian?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 108;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">8</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are sensitive applications e.g. payroll, maintained on machines
in physically restricted areas?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 109;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">9</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are encryption techniques used to protect against unauthorized
disclosure or undetected modification of sensitive data?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 31.45pt; mso-yfti-irow: 110;">
<td style="border-top: none; border: solid black 1.0pt; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">10</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are returns followed up and non returns investigated and
adequately documented?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 31.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 111;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 112;">
<td style="background: #7F7F7F; border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">F</span></b></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: .5pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">COMPUTER
PROCESSING</span></b><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></b></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" width="47"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 113;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 114;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">1</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -.7pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Does
a scheduled system exist for the execution of programs?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 115;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">2</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are non-scheduled jobs approved prior to being run?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 116;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">3</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal" style="margin-right: -5.75pt;">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is
the use of utility programs controlled (in particular those that can change
executable code or data)?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.9pt; mso-yfti-irow: 117;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.9pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">4</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.9pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are program tests restricted to copies of live files?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.9pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.9pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.9pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 118;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">5</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is access to computer room restricted to only authorized
personnel?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 119;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">6</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are internal and external labels used on files?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 120;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">7</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are overrides of system checks by operators controlled?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 121;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">8</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are exception reports for such overrides pointed and reviewed by
appropriate personnel?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 122;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">9</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are sufficient operating instructions exist covering procedures
to be followed at operation?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 123;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">10</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="color: black; font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">If so, are these independently reviewed?</span><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 124;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">11</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="color: black; font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is integrity checking programs run periodically for
checking the accuracy and correctness of linkages between records?</span><b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 125;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 126;">
<td style="background: #7F7F7F; border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">G</span></b></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNoSpacing">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US">ACCESS CONTOLS<span style="letter-spacing: -.1pt; mso-bidi-font-weight: bold;"></span></span></b></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" width="47"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 127;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 39.55pt; mso-yfti-irow: 128;">
<td style="border-top: none; border: solid black 1.0pt; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">1</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is there any proper password syntax
in-force ie</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> minimum 5 and maximum 8 characters and include alphanumeric
characters?<b><span style="letter-spacing: -.1pt;"></span></b></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 129;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">2</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there satisfactory procedures for
reissuing passwords to users who have forgotten theirs?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 130;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">3</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are procedures in place to ensure the
compliance of removal of terminated employee passwords?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 131;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">4</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are system access compatibilities properly
changed with regard to personnel status change?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 132;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">5</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are individual job responsibilities
considered when granting users access privileges?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 133;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">6</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is each user allocated a unique password
and user account?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 134;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">7</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there procedures in place to ensure
forced change of password after every 30 days?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 135;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">8</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is application level security violations
logged?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 136;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">9</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Do standards and procedures exist for
follow up of security violations?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 137;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">10</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Do formal and documented procedures exist
for use and monitoring of dial up access facility?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 138;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">11</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is use made of passwords to restrict access
to specific files?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 139;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">12</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Do terminals automatically log off after a
set period of time?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 140;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">13</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is there a limit of the number of invalid
passwords before the terminal closes down?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 141;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">14</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there any administrative regulations
limiting physical access to terminals?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 39.55pt; mso-yfti-irow: 142;">
<td style="border-top: none; border: solid black 1.0pt; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">15</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are invalid password attempts reported to
user department managers?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 143;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">16</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">
restrictions placed on which applications terminals can access?<span style="letter-spacing: -.1pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 144;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">17</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are keys, locks, cards or other physical devises used to
restrict access to only authorized user?<span style="letter-spacing: -.1pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 145;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 146;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 147;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 26.05pt; mso-yfti-irow: 148;">
<td style="background: #7F7F7F; border-top: none; border: solid black 1.0pt; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">H</span></b></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: .5pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">APPLICATION
CONTROLS - INPUT</span></b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" width="47"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.05pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 149;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 75.55pt; mso-yfti-irow: 150;">
<td style="border-top: none; border: solid black 1.0pt; height: 75.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">-</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 75.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: .5pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Audit
Objective</span></b></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Do controls provide reasonable assurance
that for each transaction type, input is authorized,</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">
complete and accurate, and that errors are promptly corrected?<span style="letter-spacing: -.1pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 75.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 75.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 75.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 151;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">1</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are all transactions properly authorized
before</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> being processed by computers?<span style="letter-spacing: -.1pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 152;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">2</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are all batches of transactions
authorized?</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 39.55pt; mso-yfti-irow: 153;">
<td style="border-top: none; border: solid black 1.0pt; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">3</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Do controls ensure unauthorized batches or
transactions are prevented from being accepted ie they are detected?</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 154;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">4</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is significant standing data input
verified against the master file?</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 155;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">5</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is maximum use made of edit checking e.g.
check digits, range and feasibility checks, limit tests, etc.?</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.95pt; mso-yfti-irow: 156;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">6</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there procedures to ensure all
vouchers have been processed e.g. batch totals, document counts, sequence
reports, etc.?</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 157;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">7</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are there procedures established to ensure
that transactions or batches are not lost, duplicated or improperly changed?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 22.45pt; mso-yfti-irow: 158;">
<td style="border-top: none; border: solid black 1.0pt; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">8</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are all errors reported for checking and
correction?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 22.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 21.55pt; mso-yfti-irow: 159;">
<td style="border-top: none; border: solid black 1.0pt; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">9</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are errors returned to the user department
for correction?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 21.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 26.95pt; mso-yfti-irow: 160;">
<td style="border-top: none; border: solid black 1.0pt; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">10</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Do</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">
procedures ensure these are resubmitted for processing?<span style="letter-spacing: -.05pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 26.95pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 39.55pt; mso-yfti-irow: 161;">
<td style="border-top: none; border: solid black 1.0pt; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">11</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Is an error log maintained and reviewed to
identify recurring errors?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 39.55pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 40.45pt; mso-yfti-irow: 162;">
<td style="border-top: none; border: solid black 1.0pt; height: 40.45pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">12</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 40.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are persons responsible for data
preparation and data entry independent of the output checking and balancing
process?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 40.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 40.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 40.45pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 35.05pt; mso-yfti-irow: 163;">
<td style="border-top: none; border: solid black 1.0pt; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">13</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Are persons responsible for data entry
prevented from</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"> amending master file data?<span style="letter-spacing: -.05pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 35.05pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 164;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 165;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 166;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 30.55pt; mso-yfti-irow: 167;">
<td style="background: #7F7F7F; border-top: none; border: solid black 1.0pt; height: 30.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">I</span></b></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: .4pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">OUTPUT AND
PROCESSING</span></b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.05pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" width="47"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="background: #7F7F7F; border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 30.55pt; mso-background-themecolor: text1; mso-background-themetint: 128; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" width="38"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
</tr>
<tr style="height: 13.3pt; mso-yfti-irow: 168;">
<td style="border-top: none; border: solid black 1.0pt; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 13.3pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 74.65pt; mso-yfti-irow: 169;">
<td style="border-top: none; border: solid black 1.0pt; height: 74.65pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" valign="top" width="49"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
<div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">-</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 74.65pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: .4pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Audit
Objective</span></b></div>
<div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">The controls provide reasonable assurance that transactions are
properly processed by the <span style="letter-spacing: -.1pt;">computer and
output (hard copy or other) is complete and accurate, and that calculated
items</span> have been accurately computed:<span style="letter-spacing: -.05pt;"></span></span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 74.65pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 74.65pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 74.65pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
<tr style="height: 45.4pt; mso-yfti-irow: 170;">
<td style="border-top: none; border: solid black 1.0pt; height: 45.4pt; mso-border-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 36.9pt;" width="49"><div align="center" class="MsoNormal" style="margin-top: 1.8pt; text-align: center;">
<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">1</span></b></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 45.4pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 273.3pt;" width="364"><div class="MsoNormal">
<span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">Where output from one system is input to another, are run to run
totals, or similar checks, used to ensure no data is lost or corrupted?</span></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 45.4pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 35.4pt;" valign="top" width="47"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 45.4pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
<td style="border-bottom: solid black 1.0pt; border-left: none; border-right: solid black 1.0pt; border-top: none; height: 45.4pt; mso-border-alt: solid black .5pt; mso-border-left-alt: solid black .5pt; mso-border-top-alt: solid black .5pt; padding: 0cm 5.4pt 0cm 5.4pt; width: 1.0cm;" valign="top" width="38"><div class="MsoNormal" style="margin-top: 1.8pt;">
<br /></div>
</td>
</tr>
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<b><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; letter-spacing: -.1pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">2</span></b></div>
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have monetary value?</span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 10.0pt; mso-ascii-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;"></span></div>
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<br />
<b>Conclusion</b><br />
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt;"></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;">This blog helps me to responding to the fear and problem that everybody could have in the career entry level as an Information Management System Audit starter. I hope this checklist could help companies, organizations and Information Management System Auditors to sharp their own Information Management System checklists and policies for better responding to the Information Management System trends.</span><span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<br />
<b>References</b><br />
<span style="font-family: Calibri;"></span><br />
<span style="font-family: Calibri;"></span><br />
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<![endif]-->[1]<a href="http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html"><span style="color: windowtext; text-decoration: none; text-underline: none;"> Agile
Strategy: the power of human factors in the design and support of your business
applications management</span></a></span><br />
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<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: <a href="http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html" target="_blank"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html</span></a></span></div>
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<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[2] ISACA - Information Technology management </span></div>
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<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: https://www.isaca.org/Pages/default.aspx</span></div>
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<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[3] INTOSAI- Organisation Internationale des
Institutions Supérieures de Contrôle des Finances Publiques</span></div>
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<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[4] Best Management Practice</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: http://www.best-management-practice.com</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[5] PAM Platform for agile management </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: http://p-a-m.org/</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[6] APMG international - Certifications</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: http://www.apmg-international.com</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[7] Project Management Professional</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL:
http://www.pmi.org/Certification/Project-Management-Professional-PMP.aspx</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[8] Project Management</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: http://www.prince2.com</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[8] Le guide du chef de projet efficace,</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">Les bonnes pratiques du management</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: http://www.piloter.org/projet</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[9] The Open Source Initiative</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: http://opensource.org/</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[10] Management System Standards. </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: http://www.iso.org</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[11] Evaluating the Performance of an Organization</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL:
http://betterevaluation.org/theme/organizational_performance</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[12] International Organization for Cooperation in
Evaluation</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: http://www.ioce.net/en/index.php</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">[13] American Evaluation Association</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: ""sans-serif"","serif"; mso-ansi-language: EN-US;">URL: http://www.eval.org</span></div>
<div class="MsoNoSpacing">
[14] Audit Checklist, Management Information Systems, Ahmad Tariq Bhatti, FCMA, FPA, MA (Economics), BSc<br />
URL: http://de.slideshare.net/bedibruno/savedfiles?s_title=audit-checklist-for-information-systems-14849697&user_login=ATBHATTI<br /></div>
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<span style="font-family: Calibri;"><a href="https://www.morebooks.de/search/de?utf8=%25E2%259C%2593&q=Amouzou+Bedi" target="_blank"><span style="color: #3778cd;">*Author,</span></a> Amouzou Bedi - Business Application Management - Operations&Infrastructures by KPMG Austria - <span style="color: blue;">Expertise and knowledge of the science management and its cultural implications in the developed and developing world in particular</span>), contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank"><span style="color: #3778cd;">LinkedIn</span></a>. I will try to update this paper on a regular basis if a need arises. Many thanks for taking your time to read this paper, and for sharing this with the others.</span><br />
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com1tag:blogger.com,1999:blog-5733734842582254876.post-36957438048641255202013-09-12T09:18:00.000-07:002013-11-17T11:21:02.176-08:00We are lacking of the right delivery process and not of practical knowledge for development<div class="separator" style="clear: both; text-align: center;">
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We need to observe around to come to the conclusion that we are lacking of the right delivery process and not of practical knowledge for development.<br />
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The objective of this paper is to respond to the angoisse -<br />
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at the end of the day, we can say we provided practical knowledge, we achieved results, however no one is happy and the solution becomes unsustainable - A situation that makes development delivery complex and unconfortable.<br />
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;">"Long
waiting times and endless queues are the norm for people collecting cash. In
Gaza, the tension caused by the long wait sometimes descends into clashes in
the street. One 45-year-old widow from Rafah recounts: "I went to collect
my payment slip but there was a queue and it took me three hours to get it.
Staff were sitting in a comfortable office, and us women and the elderly had to
wait in the sun."</span></div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;">Poor
targeting of cash transfers can be a problem and is seen as particularly unjust
where people who are less poor benefit while extremely poor people remain on
waiting lists or are unaware of their eligibility. In Kenya, many people living
in poverty couldn't understand why they weren't receiving any money while
others were. In this case, people hadn't realised that they have to apply to be
enrolled on the programme.</span></div>
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<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhJ37bk7FJW9n-_2LuTc64mfoCxsAz2R46wZuiRHesRY7TUYib2QSjYJ4jfLjpW_cLb8c9CGwJdDYubh0OP3qrGR_rrW39m2n9nDMqnjngJ79MyeF6arWnPfX3x4cf1TnV0Dw2Y-WbAF-M/s1600/MDG-Cash.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhJ37bk7FJW9n-_2LuTc64mfoCxsAz2R46wZuiRHesRY7TUYib2QSjYJ4jfLjpW_cLb8c9CGwJdDYubh0OP3qrGR_rrW39m2n9nDMqnjngJ79MyeF6arWnPfX3x4cf1TnV0Dw2Y-WbAF-M/s400/MDG-Cash.jpg" width="400" /></a></td></tr>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;">In Uganda,
elderly people receiving cash often find it difficult to make a complaint when
mistakes happen. Sometimes this is due to technology problems or administrative
delays, but often people are reluctant to complain because they fear their
benefits will be taken away. One elderly man said those implementing the
programme see people who complain as troublemakers" (Source: <a href="http://www.theguardian.com/global-development/poverty-matters/2013/feb/15/listen-poor-people-cash-transfers" target="_blank"><span style="color: #333333; text-decoration: none; text-underline: none;">The Guardian</span></a>).</span><br />
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Source: Wiki</div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;">We are not
lacking of the practical knowledge for development. We are certainly facing the
challenge to well design, produce, package, move, deliver and to support foreign practical knowledge for development into
community practices (Practical Client Knowledge) for enhancing efficient investments in education, health, public administration, infrastructure, financial and private sector development, agriculture and environmental and natural resource management etc. and particularly local community
development outcomes. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiOZA1-Y_CciCt4lx2tlFpcypjNI-YIPgbj574vEL3z-cZdvN9soFoc2XZWxdISf2lq8gz2yuiFV8yJvtujz_DT7ATDlP67zzzd0PfDaAh81gfmD0ymILxQbUgZsNll00RGIrvYPBM1MsQ/s1600/knw.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="296" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiOZA1-Y_CciCt4lx2tlFpcypjNI-YIPgbj574vEL3z-cZdvN9soFoc2XZWxdISf2lq8gz2yuiFV8yJvtujz_DT7ATDlP67zzzd0PfDaAh81gfmD0ymILxQbUgZsNll00RGIrvYPBM1MsQ/s400/knw.JPG" width="400" /></a></div>
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Fig:<a href="http://amouzoubedi.blogspot.co.at/2013/08/framework-based-on-knowledge-for.html" target="_blank">Framework based on knowledge for development.....</a></div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;">"* <b style="mso-bidi-font-weight: normal;">Example</b>: in the early 20th century the
American Red Cross - I believe led mostly by volunteers sort of invented Public
Health outreach. In their context it was new, novel, innovative, and yet
perhaps a bit messy and inefficient; yet people needed and appreciate this new
practical knowledge and eventually local, state and national government adopted
Public Health outreach and added it to standardized government services more within
your two definitions.<br />
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* <b style="mso-bidi-font-weight: normal;">The challenge</b> - how do we
"Listen" carefully to the Practical client knowledge to discover
what's working, to better understand the local context, then adapt or blend in
your two types of practical knowledge to see, if combined with practical client
knowledge we come up with even better local results.<br />
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* <b style="mso-bidi-font-weight: normal;">The mode issue</b> - Otherwise, at the
end of the day, we can say we provided practical knowledge, we achieved
results, however no one is happy and the solution becomes unsustainable" (<a href="http://www.linkedin.com/groups?viewMemberFeed=&gid=53247&memberID=23800291&goback=%2Eamf_53247_70777178" title="See this member's activity">Bruce Summers, CVA</a>, linkedin).</span></div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"> </span><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;">The
practical Knowledge for Development is crucial to achieving the Mission of
ending world poverty.</span><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"> This knowledge solves poorest people’s
problems. Knowledge that is designed, tested, packaged and embedded in
development interventions. </span></div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Oft focused on the development of the
capacities of the local communities in helping the communities to drive and to
promote their own sustainable development processes through suitable evaluation
processes, through the right adequate local sociocultural knowledge
infrastructures, through effective collaborative and participatory approaches
with governments, private sector, PPPs, NGOs etc. with the respect of the local
Knowledge resources and potentials, at the right place and at the right moment.</span>
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">A successful practical Knowledge for
Development should be carefully targeted towards its audience, with the right
mixture of delivery, support, simplicity, elegance, and, with the right
sustainable communities’ development innovations through the right knowledge
formats and the right sociocultural knowledge infrastructures.</span></div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">The
delivery and the support of practical Knowledge for Development into a foreign community practices (practical client knowledge)
are great challenge. Most Delivery and the support could fail when they meet local
sociocultural infrastructures and because the traditional evaluations, programs
and projects management methods are not able to cope with constant changes in
the community practices’ environment.</span><br />
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<span lang="EN-US" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">“<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;"><i>the best Knowledge Management, learning and
evaluation strategies in the UK are not necessarily the best Knowledge
Management, learning and evaluation strategies in Uganda. Different groups and
organizations (whether they are different due to political circumstances,
economic resources, culture, social background or religion etc.) may have
different associations in relation to concepts such as ‘leadership’,
‘cooperation’, ‘information’, ‘sharing’ and ‘monitoring</i>” (Hovland 2003: 8).</span></span></div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;">The <a href="http://www.worldbank.org/en/news/speech/2012/10/08/delivering-development-harnessing-knowledge-build-prosperity-end-poverty" target="_blank">"Science of Delivery" </a> is the right mechanism to design, to produce, to package, to move, to deliver
and to support successfully </span><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;"><span style="mso-spacerun: yes;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;">external and internal</span> </span>practical
knowledge for development into
community practices (Practical Client Knowledge) for enhancing local community
development outcomes.</span>
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<span class="text6"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><b>Understanding</b>
and <b>listening</b> to by knowledge producers, governments and donors etc. could help to well design, to produce, to
package, to deliver and to support with elegance and simplicity a practical knowledge package
for development into a foreign community practices. </span></span><br />
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<span style="color: #333333; font-family: Arial; font-size: x-small;"></span><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"></span><br />
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">One of the reasons I’m so passionate about
local poor communities information in the design, alignment and production of a practical knowledge package
for development is because I find it to be the best way in development arena to
help poorest people, to find something that could better works. And we’re not going to
help poorest people unless we listen to them and evaluate what their important
issues are.<o:p></o:p></span></div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">It is sometime regretable to see that we do
not really listen to poorest people to understand what they primary need,
what they want, what issues are most important to them. Certainly they have primary needs that we should always deliver first or we should rethink how to delivery
it better.<o:p></o:p></span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">But listening to poor communities isn’t just about
talking to our sources or even talking to People's Government at meetings. The poor people
who we are serving have to earn our trust, but at the same time we always need
to check out what they need and what they are saying. <o:p></o:p></span></div>
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<br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Listening to poor communities for finding what
works in the basis for evidence before intervention is meaning we need to be in the
communities, go to the people wherever they are living, talking to them. Go where
those poorest people are. Let them know where we are, to understand, and evaluating their needs.</span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span style="color: black; font-family: Times New Roman; font-size: small;"> </span><br />
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 5pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">The challenge is what to do? What we
need to listen for and why? Responding to the following questions could help to
understand what to do, and why we need to listen for poor people :<o:p></o:p></span></span></div>
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">
<span style="color: black; font-family: Times New Roman; font-size: small;">
</span><br />
</span><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">How people do we suppose to help view our engagement? Is
it positive or negative?</span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">What are they saying about our current program, project
or service?</span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">What do they think about our program, project and service
area?</span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">What do they like or dislike about our program, project
or service?</span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">How are their preferences changing?</span></span><br />
Do they take our services seriously?<br />
Do they respect our engagements and our requirements?<br />
Do they meet our requirements?<br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">How are our technologies and social trends impacting our targeted
community practices?</span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">What ideas might they offer for better services delivery?</span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">How is the conversation, listening and understanding
around our organization, issue area, program</span></span><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">, service, delivery model, changing?</span></span><br />
Why poorest local governments are so corrupted?<br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Why are poorest voiceless and powerless?<br />......</span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">
<span style="color: black; font-family: Times New Roman; font-size: small;">
</span><br />
</span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">One elegance of the science of delivery is to listen to the targeted community, and act on that feedback.<o:p></o:p></span></span></div>
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">
<span style="color: black; font-family: Times New Roman; font-size: small;">
</span><br />
</span><br />
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Anything we do in a community requires us to be familiar
with its people, its issues, and its history. Carrying out an intervention
or building a coalition is far more likely to be successful if we are
informed by the culture of the community and having an understanding of the
relationships among individuals and groups within it. This will meet requirements
of both functionality and elegance.</span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">We need to adopt a posture of listening to community and understanding their practices in which we want to deliver service. And it is one of the most important missions of the science delivery.</span></span><br />
<br />
<span style="font-size: x-small;"></span><br />
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">But what would be different if we moved closely into
intimate relationship with a community and we adopte a posture where we were
listening –Delivery listening – wanting to know what it is that poor people
want or need or in what ways we can deliver the service with success,
simplicity and elegance into the community practices? </span></span></div>
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"></span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjT3OeFKTotBXZoB74ZP0qnIcu9DtqKmVDnXO8xDH1KWHf2uLtYFDKO-ZXUJKR2ckVHj1homtWEmHBzamBLXHQhJuK6mRntvNaFEeELBS4Ix0QJdtM5VAaj6FrJxWde8Xv7GPYVcnvzqBs/s1600/potiere-afrique.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjT3OeFKTotBXZoB74ZP0qnIcu9DtqKmVDnXO8xDH1KWHf2uLtYFDKO-ZXUJKR2ckVHj1homtWEmHBzamBLXHQhJuK6mRntvNaFEeELBS4Ix0QJdtM5VAaj6FrJxWde8Xv7GPYVcnvzqBs/s400/potiere-afrique.jpg" width="400" /></a></div>
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<br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Community practices vary from region to region, from sector to sector, change with the time and in the space. Transplanting what we did
somewhere else and bring it into community practices whether poor people understand this or not, will not always work. We need to change while embracing a
science of delivery to improve delivery outcome. </span></span><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;">"Otherwise, at the
end of the day, we can say we provided practical knowledge, we achieved
results, however no one is happy and the solution becomes unsustainable".</span><br />
<span style="color: #333333; font-family: Arial; font-size: x-small;"></span><br />
<span style="color: #333333; font-family: Arial; font-size: x-small;"></span><br />
<span style="color: #333333; font-family: Arial; font-size: x-small;"></span><br />
<span style="color: #333333; font-family: Arial; font-size: x-small;"></span><br />
<span style="color: #333333; font-family: Arial; font-size: x-small;"></span><br />
<span style="color: #333333; font-family: Arial; font-size: x-small;"></span><br />
<span style="color: #333333; font-family: Arial; font-size: x-small;"><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">The success of th<span style="color: #333333;">e science of delivery </span>will depend on how well a <span style="color: #333333;">delivered </span> intervention is designed, on how well a <span style="color: #333333;">delivered </span> intervention is targeted, on how well a <span style="color: #333333;">delivered </span> intervention is articulated, on how well all the stakeholders are integrated and interested in the processes of the <span style="color: #333333;">delivery (<a href="http://amouzoubedi.blogspot.co.at/2013_01_01_archive.html" target="_blank">Why operate agile in sustainable development programmes and projects?</a>)</span>.</span></span></span></span><span style="color: #333333; font-family: Arial; font-size: x-small;"></span><br />
<span style="color: #333333; font-family: Arial; font-size: x-small;"></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjZO8SV7TYIsGfMVBIy1g7K-uYuLeofaom2Z82Sym8Nx2wPqg2X5wYen8mKxsnlRwOB32rOGSHwWkE2vTqrjBV57p_bwdeg19tzoU1wzOSGZC7ec0EO4dahaHsn0Er2SfvdgO0fSak_TcM/s1600/Attention.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjZO8SV7TYIsGfMVBIy1g7K-uYuLeofaom2Z82Sym8Nx2wPqg2X5wYen8mKxsnlRwOB32rOGSHwWkE2vTqrjBV57p_bwdeg19tzoU1wzOSGZC7ec0EO4dahaHsn0Er2SfvdgO0fSak_TcM/s400/Attention.jpg" width="400" /></a></div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">Simple <span style="color: #333333;">c</span>opy and <span style="color: #333333;">p</span>aste
or the <span style="color: #333333;">s</span>imple <span style="color: #333333;">t</span>ransfer of a successfully <span style="color: #333333;">delivery </span>in
another region or in another sector could not work. The success requires
an innovative adaptation of the transferred, copied and pasted delivery ......</span> </span></span><br />
<span style="color: #333333; font-family: Arial; font-size: x-small;"></span><br />
<span style="color: #333333; font-family: Arial; font-size: x-small;"></span><br />
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<span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;"><b>Anyway</b><i>, the *<b>Science of Delivery* </b>addresses more precisely an innovative development intervention (project and program) that includes: inclusion management in all phases of the intervention, the availability of the right </i></span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html" target="_blank"><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><i>sociocultural infrastructures</i></span></a></span><span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;"><i> that enable the development and the support of the intervention on the target site, the knowledge transfer mechanisms and change management that enable efficient management and the exploitation of the delivered intervention on the target site after the intervention exits.</i></span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><br /></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbWfGvRLQoOP0VjS_V9hQE_TDHDCntJn-93V196PaNHGLypVIKmre_fmUcol4281p3T0ZmS6k3REovTC4xN_0rQXEKt3LCSBSh5nrA-ndBGkMo1rgX6WK9Ud8WOF9vx5ARmgGVAwVYLY4/s1600/pillars.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbWfGvRLQoOP0VjS_V9hQE_TDHDCntJn-93V196PaNHGLypVIKmre_fmUcol4281p3T0ZmS6k3REovTC4xN_0rQXEKt3LCSBSh5nrA-ndBGkMo1rgX6WK9Ud8WOF9vx5ARmgGVAwVYLY4/s400/pillars.jpg" width="400" /></a></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhiR6doRQxY0eNhy1kp6FdaAbUqbWG7GpFtueTV5YGkZjHK7_E8p-0a0RqbBM2sC87N9vmDa1GS2Mtkbbpoh8_VwtSSZgTF-DYiiDMPHfhdoGW_64pen-Q_10w3p27Of-Y6L6lHvUVGVIY/s960/pillars.jpg"><span style="color: #3778cd; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-fareast-language: DE-AT; mso-no-proof: yes; text-decoration: none; text-underline: none;"><span style="mso-ignore: vglayout;"></span></span></a><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"></span><br /></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><i>Fig. Framework to improve development interventions</i></span></div>
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<span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;"><i>- Source: </i><a href="http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html" target="_blank"><i>Holistic framework to improve development interventions </i></a></span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
<br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><o:p></o:p></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">
<span style="color: black; font-family: Times New Roman; font-size: small;">
</span><br />
</span><br />
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Another challenge is even government level was unable to
guide and coordinate actions at local level since they lacked proper
information and access to area, while the local level was doing their
best but had no proper platforms for coordinated action. It is very
important to realize that we need better coordination, listening, understanding, and right information to help
control the delivery of practical knowledge into regional,
national, local context, and particularly into community practices.<o:p></o:p></span></span></div>
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">
<span style="color: black; font-family: Times New Roman; font-size: small;">
</span><br />
</span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"></span><br />
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">The following figure describes a good way (Top-down
und Bottom-up) to accomplish that is to create a delivery structure and
description for knowledge management for development - a record of exploration and delivering hierarchies.<o:p></o:p></span></span></div>
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">
<span style="font-size: small;"><span style="color: black;"><span style="font-family: Times New Roman;">
<o:p></o:p></span></span></span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhWs0_gOlXtkzZFhSVNkwqJOyn1fldVwL14HoRE6j07e3aJ95tidwT4nPzJpt8AExyLnSK3HtW1E2eWS78ZQvBVb9HRltDQI3lAaraLf1JxJzN3Bfh_hyh-ucm0H_rgcBszc4qrSVEBVbQ/s1600/bank01.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="293" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhWs0_gOlXtkzZFhSVNkwqJOyn1fldVwL14HoRE6j07e3aJ95tidwT4nPzJpt8AExyLnSK3HtW1E2eWS78ZQvBVb9HRltDQI3lAaraLf1JxJzN3Bfh_hyh-ucm0H_rgcBszc4qrSVEBVbQ/s400/bank01.JPG" width="400" /></a></div>
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Fig. Delivery structure and description - Top-down und Bottom-up approach</div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Central Department of the Knowledge for
Development<o:p></o:p></span></b></div>
<u1:p></u1:p>
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<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Collaborates
with public and private organizations, universities, government, knowledge
researchers, knowledge centre for developments, volunteers, civil organizations,
NGOs to research development knowledge, to identify suitable development products, etc. in each development sector</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Designs
the knowledge architecture in different formats</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Produces
the development knowledge in different formats</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Testing
and package the knowledge in different formats to a target development solution</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Diffuses
and delivers the practical knowledge for development across various platforms,
repositories and with different formats into regional knowledge centre through
different delivery channels</span><br />
<span style="font-family: Arial;"><span style="font-size: x-small;"><span style="font-family: Times New Roman; font-size: small;">
</span><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Manages change at the central niveau</span></span></span><br />
<span style="font-family: Arial;"><span style="font-size: x-small;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Initiates assessment and evaluation to determine high practical knowledge level impact through various testing processes <br />Determines changes required within practical knowledge architectures, formats and platforms to ensure they are functioning appropriately within community practices<br />Releases updated knowledge formats to resolve validated incompatibilities<br />Incorporates necessary changes in future new practical knowledge products <o:p></o:p></span></span></span><br />
<span style="font-family: Arial;"><span style="font-size: x-small;"><br /></span></span><span style="font-family: Times New Roman; font-size: small;">
</span><br />
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</div>
<br />
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Regional Centre</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span></b></div>
<br />
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<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;"></span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br /></div>
<br />
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<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Collaborates
with regional public and private organizations, universities, governments,
knowledge researchers, knowledge centre for development, volunteers, civil
organizations, NGOs for translating the delivered practical knowledge for
development into the regional development context with the right formats across
various platforms</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Delivers
the translated practical knowledge for development into the national development
context with the right different formats</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Works,
reports to and communicates with the Central Department with regards to
delivery and format issues</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Provides
support and upgrade to the delivered practical knowledge for
development</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Works
with other regional centres to share and resolve knowledge delivery, format,
platform, support issues</span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;"><span style="font-family: Times New Roman; font-size: small;">
</span><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Manages change and risk at the regional niveau</span></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Initiates assessment and evaluation to determine high practical knowledge level impact through various testing processes <br />Determines changes required within practical knowledge architectures, formats and platforms to ensure they are functioning appropriately within community practices<br />Releases updated knowledge formats to resolve validated incompatibilities<br />Incorporates necessary changes in future new practical knowledge products <o:p></o:p><o:p></o:p></span></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;"><span style="font-family: Times New Roman; font-size: small;">
</span></span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<br />
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">National Centre</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span></b></div>
<br />
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</div>
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;">
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Collaborates
with national public and private organizations, universities, governments,
knowledge researchers, knowledge centre for development, volunteers, civil
organizations, NGOs to choose the right translated practical knowledge for
development that corresponds to the national development context with the right
formats</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Diffuses
the selected practical knowledge for development across various platforms in
different formats</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">works
with national centre to share and resolve knowledge delivery, format, platform,
support issues</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Provides
support and upgrade to the selected practical knowledge for development</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Work,
reports to and communicates with Regional Centre with regards to delivery and
format issues</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Works
with other national centres to share and resolve knowledge delivery, format,
platform, support issues</span><br />
<span style="font-size: x-small;"><span style="font-family: Arial;"><span style="font-family: Times New Roman; font-size: small;">
</span><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Manages change and risk at national niveau</span></span></span><br />
<span style="font-size: x-small;"><span style="font-family: Arial;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Initiates assessment and evaluation to determine high practical knowledge level impact through various testing processes <br />Determines changes required within practical knowledge architectures, formats and platforms to ensure they are functioning appropriately within community practices<br />Releases updated knowledge formats to resolve validated incompatibilities<br />Incorporates necessary changes in future new practical knowledge products </span></span></span><br />
<span style="font-size: x-small;"><span style="font-family: Arial;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></span></span><br />
<span style="font-size: x-small;"><span style="font-family: Arial;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p><o:p></o:p></span></span></span><br />
<span style="font-size: x-small;"><span style="font-family: Arial;"><span style="font-family: Times New Roman; font-size: small;">
</span></span></span><br />
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<br />
<br />
<b style="mso-bidi-font-weight: normal;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Local Centre</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><o:p></o:p></span></b></div>
<br />
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</div>
<div class="MsoNoSpacing" style="margin: 0cm 0cm 0pt;">
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Collaborates
with local public and private organizations, universities, governments,
knowledge researchers, knowledge centre for development, volunteers,
civil organizations, NGOs to choose and integrate the right translated
practical knowledge for development that corresponds to the local community
development context with the right formats<o:p></o:p></span></div>
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Works,
reports to and communicates with Regional Centre with regards to delivery and
format issues<o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">Provides
support and upgrade to the selected practical knowledge for development<o:p></o:p></span><br />
<span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: DE-AT; mso-fareast-theme-font: minor-latin;">Works with other
local centres to share and resolve knowledge delivery, format, platform,
support issues</span><br />
Manages change and risk at the local niveau<br />
Initiates assessment and evaluation to determine high practical knowledge level impact through various testing processes <br />
Determines changes required within practical knowledge architectures, formats and platforms to ensure they are functioning appropriately within community practices<br />
Releases updated knowledge formats to resolve validated incompatibilities<br />
Incorporates necessary changes in future new practical knowledge products<br />
<span style="font-family: Arial; font-size: x-small;"><span style="font-family: Times New Roman; font-size: small;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></span></span><br /></div>
<div class="MsoNormal" style="margin: 0cm 0cm 10pt; text-align: justify;">
<span style="font-family: Arial; font-size: x-small;"><span style="font-family: Times New Roman; font-size: small;"><span lang="EN-IN" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></span><br />
<span style="font-family: Times New Roman; font-size: small;">
</span></span><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">A good way to
accomplish that is to create a delivery structure and description - a record of
exploration and delivering hierarchies. <o:p></o:p></span><br />
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<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"> </span><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">It's a good way to
gain a comprehensive overview of the community practices, what it is now, what
it's been in the past, and what it could be in the future. It’s important to
understand community, what a community is, and the specific nature of the
community practices we work in and we want to deliver a specific service.
Understanding the community entails understanding it in a number of ways.
<o:p></o:p></span></div>
<br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Getting a clear sense
of what is happening there may be key to a full understanding of it. At
the same time, it's important to understand the specific community practices we
are concerned with. The practices endorsed by the geography, the culture, the history and others social and environmental factors. </span><br />
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">We need to know
the people, their culture, their concerns to align the design and the delivery
processes of each practical knowledge package for development to their social
challenge. Otherwise our challenge will be vain as said it by Blaise Pascal - "<b><i>Vérité en-deçà des Pyrénées, erreur au-delà"</i></b> . </span></div>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 6pt;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 6pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">The following table describes some characteristic of
what we need to "know" for a better delivery.....<o:p></o:p></span></div>
<br />
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background-color: transparent; border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Physical aspects</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Every community
has a physical presence of some sort, even if only one building. Most
have a geographic area or areas they are either defined by or attached to.
It's important to know the community's size and the look and feel of
its buildings, its topography (the lay of the land -- the hills, valleys,
rivers, roads, and other features you'd find on a map), and each of its
neighborhoods. Also important are how various areas of the community
differ from one another, and whether your impression is one of clean, well-maintained
houses and streets, or one of shabbiness, dirt, and neglect.<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Infrastructure</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<i><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span></i><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Roads, bridges, transportation (local public transportation, airports,
and train lines), electricity, land line and mobile telephone service,
broadband service, and similar "basics" make up the infrastructure
of the community, without which it couldn't function.<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Patterns of settlement, commerce, and industry</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Where
are those physical spaces we've been discussing? Communities reveal their
character by where and how they create living and working spaces. Where there
are true slums -- substandard housing in areas with few or no services that
are the only options for low-income people -- the value the larger community
places on those residents seems clear. Are heavy industries located
next to residential neighborhoods? If so, who lives in those
neighborhoods? Are some parts of the community dangerous, either
because of high crime and violence or because of unsafe conditions in the
built or natural environment? <o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Demographics</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">It's
vital to understand who makes up the community. Age, gender, race and
ethnicity, marital status, education, number of people in household, first
language -- these and other statistics make up the demographic profile of the
population. When you put them together (e.g., the education level of
black women ages 18-24), it gives you a clear picture of who community
residents are. <o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">History</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The
long-term history of the community can tell you about community traditions,
what the community is, or has been, proud of, and what residents would prefer
not to talk about. Recent history can afford valuable information about
conflicts and factions within the community, important issues, past and
current relationships among key people and groups -- many of the factors that
can trip up any effort before it starts if you don't know about and address
them.<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Community leaders, formal and informal</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Some
community leaders are elected or appointed -- mayors, city councilors, and
directors of public works. Others are considered leaders because of
their activities or their positions in the community -- community activists,
corporate CEO's, college presidents, doctors, clergy. Still others are
recognized as leaders because, they are trusted for their proven integrity,
courage, and/or care for others and the good of the community.<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 6;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Community culture, formal and informal</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This
covers the spoken and unspoken rules and traditions by which the community
lives. It can include everything from community events and slogans --
the blessing of the fishing fleet, the "Artichoke Capital of the
World" -- to norms of behavior -- turning a blind eye to alcohol abuse
or domestic violence -- to patterns of discrimination and exercise of power.
Understanding the culture and how it developed can be crucial,
especially if that's what you're attempting to change. <o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Existing groups</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> Most
communities have an array of groups and organizations of different kinds --
service clubs (Lions, Rotary, etc.), faith groups, youth organizations,
sports teams and clubs, groups formed around shared interests, the boards of
community-wide organizations (the YMCA, the symphony, United Way), as well as
groups devoted to self-help, advocacy, and activism. Knowing of the
existence and importance of each of these groups can pave the way for
alliances or for understanding opposition. <o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Existing institutions</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Every
community has institutions that are important to it, and that have more or
less credibility with residents. Colleges and universities, libraries,
religious institutions, hospitals -- all of these and many others can occupy
important places in the community. It's important to know what they
are, who represents them, and what influence they wield.<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 9;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Economics</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Who are
the major employers in the community? What, if any, business or
industry is the community's base? Who, if anyone, exercises economic
power? How is wealth distributed? Would you characterize the
community as poor, working, class, middle class, or affluent? What are
the economic prospects of the population in general and/or the population
you're concerned with?<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 10;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Government/Politics</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Understanding
the structure of community government is obviously important. Some
communities may have strong mayors and weak city councils, others the
opposite. Still other communities may have no mayor at all, but only a
town manager, or may have a different form of government entirely.
Whatever the government structure, where does political power lie?
Understanding where the real power is can be the difference between a
successful effort and a vain one. <o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 11;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Social structure</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Many
aspects of social structure are integrated into other areas -- relationships,
politics, economics -- but there are also the questions of how people in the
community relate to one another on a daily basis, how problems are (or
aren't) resolved, who socializes or does business with whom, etc. This
area also includes perceptions and symbols of status and respect, and whether
status carries entitlement or responsibility (or both).<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 12; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 90.45pt;" valign="top" width="121"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-bidi-font-style: italic; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Attitudes and values</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 370.15pt;" valign="top" width="494"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Again,
much of this area may be covered by investigation into others, particularly
culture. What does the community care about, and what does it ignore?
What are residents' assumptions about the proper way to behave, to
dress, to do business, to treat others? Is there widely accepted
discrimination against one or more groups by the majority or by those in
power? What are the norms for interaction among those who with
different opinions or different backgrounds? <o:p></o:p></span></div>
</td>
</tr>
</tbody></table>
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Table source: <a href="http://ctb.ku.edu/"><span style="color: windowtext; font-family: "Calibri","sans-serif"; font-size: 11pt; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; text-decoration: none; text-underline: none;">Community Tool Box</span></a><o:p></o:p></span><br />
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Once we get the right
pictures, and the comprehension of “what is happened on the targeted ground” we
need now to think about the design, the format, and the delivery and support
processes of the intervention into the community practices. The following questions
could help us building the right delivery and Support </span><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> into community practices.</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span><br />
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">How could we deliver
successfully our practical knowledge as knowledge package? How do we know our
knowledge package will work with success in the target audience´s environment
with regards to political, social, cultural and institutional realities on the
ground? Are we right to deliver, to support and to upgrade continuous the
knowledge package on the target site? Is there the complete local capacity in
terms of adequate sociocultural infrastructures, and the technical, managerial
and financial skills to bring and support such knowledge package to a
successful end? Are the tools and machinery required to carry on the knowledge
package available locally and are the resources required to maintain the above
also available locally? ...</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">We are trying to deliver,
and support successfully an extern practical public knowledge for development
into local practical client knowledge (community’s practices)...</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Virtual platform will be
the best solution. Unfortunately, the information technology alone could
not resolve the challenge we are facing in the effective delivery of knowledge
for development services into a local community practices (Practical client
knowledge). The limit of access to the information technology in remote areas
even in some urban areas is a major obstacle in the effective delivery of
knowledge development services. </span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The approach integrates
people, systems (virtual and physical) and practices into a process that
collaboratively harnesses the talents of all participants to optimize
the delivery results, increase value to the delivered intervention, reduce waste, and
maximize efficiency through all phases of design, production, testing,
readapting, packaging, embedding, distributing, delivering, transferring,
replicating and supporting delivery into local Community
Practices.</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The following table describes the key elements and what to do, to know,
processes etc. for the efficient designing, delivery and support of practical
knowledge for development into community practices.</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">The
following table describes the key elements and what to do, what to know, processes
etc. for the efficient designing, delivery and support of practical knowledge for
development into community practices.<br />
<br style="mso-special-character: line-break;" />
</span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"><table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background-color: transparent; border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Key environment <o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">What to do, what to know etc.<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Knowing the practical client knowledge
environment<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Local practices<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Basis needs <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">learning experience<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Spiritual, moral, <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">religion and philosophy <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Daily practices<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Habits<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Economic, social and political
environment <o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Knowing the capacities of the client in
sociocultural knowledge infrastructures ( Access to and availability) <o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Transport infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">water infrastructures,<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">communication infrastructures,<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">solid and liquid waste infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">earth monitoring and measurement
infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">management and governance of social
infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">economic and cultural infrastructures, <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">economic infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">social infrastructures,<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">cultural infrastructures, <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">environmental infrastructures<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Discussing with the target
community<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Cooperation<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Collaboration<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Participation<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Friends<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Stakeholder<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Feedback<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Listing<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Involvement <o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Understanding the requirement<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Situation<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Scope<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Environment<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Knowledge business case<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Obstacle<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Building the practical knowledge
business case<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Desirable<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Viable<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Achievable<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Measurable<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Utility (fit for purpose)<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Warranty (fit for use)<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Worth the continued updating<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 6;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Work with target client<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">To identify:<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Real life story<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Community elders sharing<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">The right knowledge scope<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">The right knowledge format<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">The right knowledge infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">The right knowledge sharing and transfer
strategy<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">The continuous knowledge upgrades
strategy and policies <o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Listen to the target Client <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">communication <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Communities needs<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Local or regional committee<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Local government<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Direct participation <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Collaboration<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Feedbacks.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Involvement<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Evaluate the infrastructures of the
client<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Local potential socio cultural knowledge
infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Blog/Website<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Social Channels<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Social Media<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Picture<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Engagement<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">ICT infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Palaver tree<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Buildings<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Development centers<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Physical knowledge platform<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 9;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Analyze the access capacity on knowledge
of the client<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Basis resources <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Delivery strategies<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Socio cultural infrastructures <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Right knowledge package <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Right knowledge package´s formats <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Right infrastructures that support this
knowledge<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Procurement<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 10;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Evaluate the format on knowledge of the
client<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Virtual portal<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Media<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">photos<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Video<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Book<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Voice<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Theatre<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Discussion<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Local knowledge resources format<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Communities’ activities<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 11;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Do nothing, do something, and do minimum<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Start small<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Asses<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Keep it clear<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Keep it easy <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Collaborate with local communities<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Avoid complex theory management style<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Experiment the knowledge business case<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Listen to communities<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Focus on communities interests<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 12;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Follow and manage change<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Question<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Query<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Idea<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Observation<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Concern</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 13;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Keep supporting<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Adaptation<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Right resources<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Right format<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Amelioration<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Measurement<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Evaluation<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Assessment<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Attention of potential<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Attention of new requirement<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 14;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Keep updating<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Designing new knowledge business case<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Innovation<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Designing new knowledge format<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Designing new knowledge infrastructure<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Designing new knowledge business case<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Stay actual<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Eager of progress<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Building knowledge network <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Share resources<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Highlight events<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Training updates <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Blog posts<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Ask and answer questions.</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 15;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Technique<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Knowledge-based planning technique<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Focus on social attention<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Establishing clearly the knowledge
package business case<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Determining the knowledge scope boundary
for the Plan <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Preparing the foundations for Work
knowledge package<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Articulating responsibilities for
creating, reviewing, and approving the knowledge package business case<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
</td>
</tr>
<tr style="mso-yfti-irow: 16;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Content<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Community’s expectations<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Standards and processes<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Prioritized<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Relevant content<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Gaining a better understanding<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Knowledge of local knowledge management
practices<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Acceptance Criteria<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Learned<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 17;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Local Skills <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Handle the knowledge package<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Sharing and transfer<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Enhance<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Exploit <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Scope<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 18;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Face to face<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Development center meetings<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Palaver tree<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Team<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Decisions<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Discussions and problem solving place <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Harvest celebrations<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Festivals place <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Stories place <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Consensus place<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Review place <o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 19;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Language <o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Knowledge package for development
language´s scope<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Local language<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Community’s language<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Official language<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Dialects…<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 20;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Format<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Virtual portal<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">digital<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Oral<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Physical <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Medias<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 21;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Technical Infrastructures<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">ICT Infrastructures <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Web applications <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Telecentre<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">e-learning <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Television
<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Radio <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Mobile <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Databases <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Collaborative software <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Virtual platform <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Online conference and communication <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Social media Platform<o:p></o:p></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 22; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Non-technical Infrastructures<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Palaver Trees<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Story place <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Group discussions<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Collective communication place <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Development centers<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Traditional knowledge sharing centers<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Problem solving place <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Festivals place<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Group consensus place<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Final decision place <o:p></o:p></span></div>
</td>
</tr>
</tbody></table>
</span></span><br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; text-align: justify;">
<div class="MsoNormal" style="margin: 0in 0in 8pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Adapted table from </span> </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="color: #0563c1;">Setting Key Performance Indicator
(KPI) for Knowledge Package for Development</span></span></a></span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"> <span lang="EN-US"><o:p></o:p></span></span></div>
</div>
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;">
</span></span>
<br />
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 8pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"><span lang="EN-AU" style="color: black; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"> <b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: black; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Mapping the practical knowledge package core Business processes</span></b><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><o:p></o:p></span></span></span></div>
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;">
</span></span>
<br />
<div class="MsoNormal" style="line-height: 106%; margin: 0cm 0cm 0pt; text-align: justify;">
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"></span></span><br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><span style="color: black; font-family: Times New Roman; font-size: small;"><table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody>
<tr style="height: 113.9pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background-color: transparent; border: 1pt solid windowtext; height: 113.9pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Mapping the knowledge package core Business processes<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: windowtext windowtext windowtext rgb(0, 0, 0); border-style: solid solid solid none; border-width: 1pt 1pt 1pt 0px; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Data<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Processes<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Information<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Wisdom<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Perception<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Reason</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Emotion</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 113.9pt; mso-yfti-irow: 1;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Establishing Roles, Responsibilities</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge institution<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge organization<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge package board<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge package producer<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge package customizer <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge package connector<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge package support<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
</td>
</tr>
<tr style="height: 113.9pt; mso-yfti-irow: 2;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Establishing the critical Success factors<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge scope<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge format<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge resources <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge potential<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge cultures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge environment<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge update concept<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 113.9pt; mso-yfti-irow: 3;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Choose the basis</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Decision<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Process<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Output<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Outcome<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Benefit</span></div>
</td>
</tr>
<tr style="height: 113.9pt; mso-yfti-irow: 4;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Setting the KPI</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">input<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">environment<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Business case<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Process<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Output <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Outcome <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Benefit <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Availability/resources<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Communities <o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 113.9pt; mso-yfti-irow: 5;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Setting the knowledge package target<o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 113.9pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Performance levels<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Focus <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Alignment <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Goals <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Achievement<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Implementation</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Assumption</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Motivation</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 6;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Review the knowledge package through <o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The Reviewer<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Producer<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Consumer<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Support group<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Stakeholder</span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 7;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge delivery</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Define and accept the knowledge package for development format<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Define and accept the knowledge package for development
infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Execute the knowledge package for development<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Deliver the knowledge package for development<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Agreed updating and supporting frequency for the knowledge
package development</span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 8;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Motivation</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Performance <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Management<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Formulation <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Coherence<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Strategy and objective<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Efficiency</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Effectiveness</span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 9;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Controlling </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
</div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Doing the right thing<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Control<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Measurement<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Assessment</span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 10;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Good issue management procedure</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Capture </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Examine </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Propose </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Decide</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Implement</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 11;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Budgeting</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Purchasing better socio cultural knowledge infrastructures<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Purchasing better knowledge format<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Better understand the situation.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Cost-effective </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 12;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Common goals </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Focus on people’s thinking and work<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Common vision of accomplishment<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Creativity in developing better ways to achieve the knowledge package
goal <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Quick feedback<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Output, focuses on improving <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Outcome, focuses on motivation</span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 13;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Celebration</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Celebration to improvement <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Leading the celebration <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Motivation</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Learning-sharing</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 14;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Promotion</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Competence <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Value of development <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Promotion <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Target communities convinced</span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 15;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Learning</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Right sharing and learning processes, <o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Right information format<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Right collaboration and participation</span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 16;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Improvement</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development performance<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Improvements.<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Output<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Outcome<o:p></o:p></span></div>
<div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Benefit<o:p></o:p></span></div>
</td>
</tr>
<tr style="height: 16.55pt; mso-yfti-irow: 17; mso-yfti-lastrow: yes;">
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext; border-style: none solid solid; border-width: 0px 1pt 1pt; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> Evaluating</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
</td>
<td style="background-color: transparent; border-color: rgb(0, 0, 0) windowtext windowtext rgb(0, 0, 0); border-style: none solid solid none; border-width: 0px 1pt 1pt 0px; height: 16.55pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Status Update <o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Main knowledge sharing and transfer issues<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Major knowledge sharing and transfer in the past period<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Major knowledge sharing and transfer expected in the next period<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Quality assurance</span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;">Adapted table from </span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%;"><a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span style="color: #0563c1;">Setting Key Performance Indicator
(KPI) for Knowledge Package for Development</span></span></a></span><span style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN-US;"> <span lang="EN-US"><o:p></o:p></span></span><br />
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<b style="mso-bidi-font-weight: normal;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"></span></b><br />
<b style="mso-bidi-font-weight: normal;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"></span></b><br />
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<b style="mso-bidi-font-weight: normal;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"></span></b><br />
<b style="mso-bidi-font-weight: normal;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"></span></b><br />
<b style="mso-bidi-font-weight: normal;"><span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Conclusion <o:p></o:p></span></b></div>
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<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">This paper helps me to
responding to the problem that at the end of the day, we can say we provided
practical knowledge, we achieved results, however no one is happy and the
solution becomes unsustainable.<o:p></o:p></span></div>
<br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">Adopting this
framework will guarantee that any delivered intervention has it merit into the
community practices. So at the end of the day, we can say we provided and delivered successfully practical knowledge, we achieved results, and everyone is happy and the solution becomes sustainable.. I really hope that community development will think about
adapting this approach in their intervention delivery agenda to achieve great
development results.</span><br />
<br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;"><o:p></o:p></span><br />
<br />
<span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN;">A paper that describes what it takes to put
together a workable delivered intervention - One of the complex missions of the science of the delivery.</span></div>
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</span><a href="https://www.morebooks.de/search/de?utf8=%25E2%259C%2593&q=Amouzou+Bedi" target="_blank">*Author,</a> Amouzou Bedi (<span style="color: blue;">Expertise and knowledge of the science management and its cultural implications in the developed and developing world in particular</span>), contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank">LinkedIn</a>. I will try to update this paper on a regular basis if a need arises. Please if you have a suggestion - how we can better this approach and feedback with regards to this work please feel free to share this. Many thanks for taking your time to read this paper. Thank you Mr. <span lang="EN" style="color: #333333; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 107%; mso-ansi-language: EN;"><a href="http://www.linkedin.com/groups?viewMemberFeed=&gid=53247&memberID=23800291&goback=%2Eamf_53247_70777178" title="See this member's activity">Bruce Summers, CVA</a>, and </span>all.</div>
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Photo: Design for Delivery and Focus<br />
Photo- Angoisse: <a href="http://www.crises-angoisses.com/">http://www.crises-angoisses.com/</a></div>
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com1tag:blogger.com,1999:blog-5733734842582254876.post-5296964214435868072013-08-07T07:49:00.000-07:002013-12-28T03:12:54.888-08:00Framework based on knowledge for Development to analyse and measure the worth of Development Interventions<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhjR9hLFgExCovkKY_YTCxu_NvVHA6uVgewvAHY2lGgjkQC9z84se8hEDJOLjuz8HmBtyot0-y8QnVEPCX3zR-hVwL0-60DtYMxKJnXvJCCGl2ZCzmN63zCnH5U-uHcbuXsxqk0mYeflAw/s1600/amouzoubedi.bmp" style="clear: left; cssfloat: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhjR9hLFgExCovkKY_YTCxu_NvVHA6uVgewvAHY2lGgjkQC9z84se8hEDJOLjuz8HmBtyot0-y8QnVEPCX3zR-hVwL0-60DtYMxKJnXvJCCGl2ZCzmN63zCnH5U-uHcbuXsxqk0mYeflAw/s1600/amouzoubedi.bmp" /></a></div>
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<span lang="EN-GB" style="font-family: Arial;">ITIL </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span><span lang="EN-GB" style="font-family: Arial;">V3 (IT Service Management) </span><br />
<span lang="EN-GB" style="font-family: Arial;">PRINCE2 </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span> <span lang="EN-GB" style="font-family: Arial;">(Projects in Controlled Environments)</span></div>
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<span lang="EN-GB" style="font-family: Arial;">Agile Management Innovations </span></div>
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<span lang="EN-GB" style="font-family: Arial;"><span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik </span>- Diplom-Ingenieur</span></div>
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<span lang="FR" style="font-family: Arial;">Informatikmanagement - Mag. rer. soc. oec</span> </div>
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<span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: Arial;">rer. soc. oec</span></div>
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<span lang="FR" style="font-family: Arial;">Social Science - DEUG</span><br />
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br />
<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br />
<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br />
<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br />
<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br />
<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">The knowledge management for development is the <b>practical knowledge
for development</b> to improve organizational capabilities and development
interventions through better *„know how", „better Knowledge´s Design,
Delivery, and Support"*, the use and the distribution of the
organization's individual and collective knowledge resources. This supports the
*science* that enables the translation of "theories", knowledge
research´s "materials", and <a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html" target="_blank">"learning experience"</a> into *live practices*
through a simple innovative sustainable development model. Practices that
improve and support internal, local and regional sustainable development
efforts. </span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><br />
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br />
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"> </span><span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">So
there is a need to distinguish <b>three </b>sorts of practical knowledge in the
knowledge management for development: </span><br />
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br /></div>
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br /></div>
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">the <b>first</b> is the practical
business knowledge for the successfully management, operation and benefits of
public and private organizations. The practical business knowledge which we
could call the traditional knowledge management enables the efficient
management, the smooth operation and the support of internal organizations
culture and its business strategies.</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><br />
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</span><span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">The
<b>second</b> is the practical Knowledge for Development. The Knowledge that is
designed, tested, packaged and embedded in development interventions. The
practical knowledge for development enables the successfully management,
operation, delivery and support of sustainable development interventions into
local practices and local environments.</span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">
</span><span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">One
important property of this knowledge is that a successful practical Knowledge
for Development should be carefully targeted towards its audience, with the
right mixture of delivery, support, simplicity, elegance, and, with the right
sustainable communities’ development innovations through the right knowledge
formats and the right sociocultural knowledge infrastructures.</span></div>
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<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p></u3:p></span><br /></div>
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<span lang="EN-AU" style="color: #444444; mso-ansi-language: EN-AU;">The <b>third</b> is
the community practices (Practical Client Knowledge) which we could describe
as the daily public, private practices and habits of each community. This knowledge describes what works in our community, in our industries, in our sectors, in our lives, in our societies, in our engagements, in our daily jobs etc. The community practices</span><span lang="EN-AU" style="color: #444444; mso-ansi-language: EN-AU;"> vary from community to community, </span><span lang="EN-AU" style="color: #444444; mso-ansi-language: EN-AU;"><span lang="EN-AU" style="color: #444444; mso-ansi-language: EN-AU;">from region to region, </span> and change with the time and in the space.</span><br />
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><span lang="EN-AU" style="color: #444444; mso-ansi-language: EN-AU;">This
Knowledge includes the Practical Business Knowledge and the Practical Knowledge
for Development. It is focused on local private business management, public
organizations management, and particularly on local sociocultural
infrastructures management, operations and their support. </span></span><br />
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><span lang="EN-AU" style="color: #444444; mso-ansi-language: EN-AU;"> </span>
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</span><span lang="EN-AU" style="color: #444444; mso-ansi-language: EN-AU;">The
following figure describes the relation between the Practical Business
Knowledge, the Practical Knowledge for Development and the Community Practices
(Practical Client Knowledge).</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p></u3:p></span><br /></div>
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Fig. An Architecture for Knowledge Management for Development. *Efficient through different delivery models, products identifications, collaborations, particiapations, processes, formats and architectures, change management and support etc. (The core services of the Science of Delivery).</div>
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<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p></u3:p></span><br /></div>
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As we can see this on the above figure the three sorts of the Practical Knowledge are connected. The following table provides a short description of each practical knowledge:</div>
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<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
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<td colspan="2" style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 460.6pt;" valign="top" width="614"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">The
three sorts of the practical knowledge in Knowledge Management for
Development</span></div>
</td>
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<tr style="mso-yfti-irow: 1;">
<td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 189.7pt;" valign="top" width="253"><div class="MsoNormal">
<span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;">Knowledge </span></div>
</td>
<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 270.9pt;" valign="top" width="361"><div class="MsoNormal">
<span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;">Description</span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Practical
Business Knowledge<br />
(Practical private Knowledge) </span></div>
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<td style="border-style: none solid solid none; border-width: medium 1pt 1pt medium; padding: 0cm 5.4pt; text-align: justify; width: 270.9pt;" valign="top" width="361"><div class="MsoNormal">
<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;">Solves
businesses and private management problems. Offers real benefits for business
line. Based on organizational objectives such as improved performance,
competitive advantage innovation, lessons learning, transfer between projects
and the general development of collaborative practices. Practical private
Knowledge for the management of the private businesses. Included Organizational Knowledge.</span></div>
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;">Traditional
knowledge management system that enables the efficient management, the smooth
operation and the support of internal organizations culture and its business
strategies. </span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Internal,
rigorous and very operational. </span><span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;">The knowledge management strategy is aggressive and greedy for Return
On Investment (ROI).</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 189.7pt;" valign="top" width="253"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Practical
Knowledge for Development (Practical public Knowledge)</span></div>
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;"><span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;">Practical
knowledge refers to skills that are learned by continuous application
of theoretical ideas into real life. It often leads to a deeper
understanding of a concept through the act of doing and personal
experience. In addition, principal learned are not easily forgotten. Included Organizational Knowledge.</span></span><br />
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;">Solves
poorest people’s problems. Practical public Knowledge for the management of
social progress, and the well-being of each community members. </span></div>
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;"> Knowledge that
is designed, tested, packaged and embedded in development interventions. </span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Focused
on the development of the capacities of the local communities in helping the
communities to drive and to promote their own sustainable development
processes through suitable evaluation processes, through the right adequate
local sociocultural knowledge infrastructures, through effective
collaborative and participatory approaches with governments, private sector,
PPPs, NGOs etc. with the respect of the local Knowledge resources and
potentials, at the right place and at the right moment. </span></div>
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;">This
knowledge enables the successfully management, operation, delivery and
support of sustainable development interventions into local community
practices and local environments. </span></div>
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;">Public
and flexible knowledge management system that focuses on the minimum
well-being of all community members wherever they are living through
prosperity sharing and extreme poverty eradication. </span></div>
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;">The Knowledge management
strategy has a flexible focus on Return On Investment (ROI).</span></div>
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<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;">Is
carefully targeted towards its audience, with the right mixture of delivery,
support, simplicity, elegance, flexibility, and, with the right sustainable
communities’ development innovations through the right knowledge formats and
the right sociocultural knowledge infrastructures.</span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Improves
Development works processes, impacts, outputs, outcome and benefits.
Supported by change management processes and mechanisms. </span></div>
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<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Efficient
through different delivery models, collaborations, participations, processes,
formats and architectures, change management and support etc. (The core
services of the Science of Delivery).</span></div>
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<td style="border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 189.7pt;" valign="top" width="253"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Community
Practices (Practical Client Knowledge) </span></div>
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<td style="border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 270.9pt;" valign="top" width="361"><div class="MsoNormal" style="text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Solves
community daily practices problems. This knowledge underlines what works in our community, in our industries, in our sectors, in our lives, in our societies, in our engagements, in our daily jobs etc.</span><br />
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span><br />
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">The knowledge includes the </span><span lang="EN-AU" style="color: #444444; mso-ansi-language: EN-AU;">daily public,
private </span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">practices
and habits of each community. This includes the Practical Business Knowledge
and the Practical knowledge for Development. </span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">The knowledge management
strategy is focused on local private business, public organizations, and on
local management of the available sociocultural infrastructures. This
knowledge management supports too the </span><span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-IN;">Return On Investment (ROI).</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">The challenge is how to design, to deliver, and to support
successfully an extern practical knowledge for development into a local
Community Practices (Practical Client Knowledge) for sharing prosperity and
eradicating extreme poverty? Or how can we successfully transfer a successfully
community practices into another different community practices?</span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br /></div>
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">In the following lines I will present a flexible framework based on knowledge
for development to analyse and measure the worth of Development Interventions
into local community practices and environments. </span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br /></div>
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<span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;">The major obstacles to
sustainable development efforts that we meet and we oft underestimate are
implementing and delivering development programs and projects in unknown
environment are great challenges. Most development interventions fail when they
meet local sociocultural infrastructures and because the traditional
evaluations, programs and projects management methods are not able to cope with
constant changes in the local practices and in the communities’ environment. </span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;">The practical Knowledge for
Development is crucial to achieving the Mission of ending world poverty.
Knowledge for development is a considerable intangible asset to develop, to
manage, to deliver and to support with success development projects and
programs.</span><br />
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<span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;">Knowledge for Development agenda
must promote, drive and communicate *<b>how</b>* development stakeholders must
effective work together to provide development professionals, local support
groups, beneficiaries, communities and local governments the suitable and
appropriate <b style="mso-bidi-font-weight: normal;">information, data,
technologies, tools, talents, skills, development materials and knowledge</b>
that they need to deliver and to support with success development interventions
(programs and projects) into local community practices, local and regional
environments.</span><br />
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<span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;">There are strong needs
to improve Knowledge for Development and particularly eradicate the numerous
constraints imposed on access to, the delivery and the support of knowledge for
development services which are the main factors that slow sustainable
development progress.</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;">The
concept of *<b>Science of Delivery* </b>of Dr. Jim Yong Kim, President of the
World Bank Group (<a href="http://www.worldbank.org/en/news/speech/2012/10/08/delivering-development-harnessing-knowledge-build-prosperity-end-poverty" target="_blank">Delivering on Development: Harnessing Knowledge to Build
Prosperity and End Poverty</a>) is very appealing and supports the culture of
searching suitable alternative solutions to sustainable development
interventions. This requires a shift in the production and delivery of
knowledge for development and a fundamental re-organization of the way
knowledge for development (knowledge management for development, knowledge
architecture, knowledge tools, knowledge formats, knowledge sharing approaches
and practices etc.) is <b>designed</b>, <b>produced</b>, <b style="mso-bidi-font-weight: normal;">tested, readapted, packaged, embedded, distributed, delivered,
transferred, replicated and supported etc.</b> into local development
interventions, into </span><span lang="EN-AU" style="color: #444444; mso-ansi-language: EN-AU;"> local Community Practices.</span><br />
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<span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;">This *<b>Science of
Delivery* </b>addresses more precisely an innovative development intervention
(project and program) that includes: inclusion management in all phases of the
intervention, the availability of the right </span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html" target="_blank"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">sociocultural
infrastructures</span></a></span><span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;"> that enable the development and the support of the
intervention on the target site, the knowledge transfer mechanisms and change
management that enable efficient management and the exploitation of the
delivered intervention on the target site after the intervention exits.</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbWfGvRLQoOP0VjS_V9hQE_TDHDCntJn-93V196PaNHGLypVIKmre_fmUcol4281p3T0ZmS6k3REovTC4xN_0rQXEKt3LCSBSh5nrA-ndBGkMo1rgX6WK9Ud8WOF9vx5ARmgGVAwVYLY4/s1600/pillars.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbWfGvRLQoOP0VjS_V9hQE_TDHDCntJn-93V196PaNHGLypVIKmre_fmUcol4281p3T0ZmS6k3REovTC4xN_0rQXEKt3LCSBSh5nrA-ndBGkMo1rgX6WK9Ud8WOF9vx5ARmgGVAwVYLY4/s400/pillars.jpg" width="400" /></a></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Fig. Framework to improve development
interventions</span></div>
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<span lang="EN-IN" style="color: #444444; mso-ansi-language: EN-IN;">Source: <a href="http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html" target="_blank">Holistic framework to improve development interventions </a></span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">* Sociocultural Infrastructures are basic physical, cultural and organizational structures needed for the operation of a society or enterprise, or the services and facilities necessary for an economy to function. It is an important term for judging a country or region's development*. </span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><br /></span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">These sociocultural infrastructures include, for example, local practices, spiritual, moral, religion and philosophy dimensions, learning experience, transport infrastructures, water infrastructures, communication infrastructures, solid and liquid waste infrastructures, earth monitoring and measurement infrastructures, management and governance of social infrastructures, economic and cultural infrastructures, economic infrastructures, social infrastructures, cultural infrastructures, environmental infrastructures etc......</span></div>
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Let me give one short framework example for the production of a practical Knowledge for Development to combat HIV/AIDS in a remote village in the following table. </div>
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<td colspan="2" style="background: rgb(217, 217, 217); padding: 0cm; width: 455.1pt;" valign="top" width="607"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Funding and local capacity management
for the operation and the support during and after the intervention are
available.</span></div>
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<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 110.75pt;" valign="top" width="148"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Trigger</span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Needs for new
knowledge package or adaptation of existing knowledge package and the
required socio cultural infrastructures to combat HIV/AIDS in a remote
village.</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Approach</span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Assessment and
evaluation to produce a new knowledge package or to adapt an existing
knowledge package into the local environment.</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Input</span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Decision to invest
in a construction of a knowledge development center to support the local
knowledge management and transfer procedures.</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Output</span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Knowledge development
center is constructed, maintained and managed by a local knowledge management
committee with support of knowledge management agencies, local government,
NGOs, public, private sector, regional knowledge management coordination
centre etc.</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Outcome</span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Information on
HIV/AIDS infection and prevention are offered more quickly and accurately
through videos, cinema, storytelling, sketches, analogies, seminar,
education, training, theatre, singing, discussion, knowledge sharing etc. in
the local, national and regional language within and outside the knowledge
development´s center.</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">Benefit</span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"></span></div>
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<span lang="EN-US" style="color: #444444; mso-ansi-language: EN-US;">HIV/AIDS infections
are reduced by 10%, annually.</span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Source: </span><a href="http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html" target="_blank"><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-AU;">Knowledge Package for Development </span></a></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;"></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">The
challenge is <b>Measuring</b> and <b>Evaluating</b> what works on the basis of
evidence (“know-how”) before <b>intervening</b>. The production of the
practical knowledge, and its delivery with the right format at the right place,
at the right moment, into the local suitable sociocultural infrastructures is
required for building prosperity and ending poverty.</span><br />
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<div class="MsoNoSpacing">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">The
practical knowledge for Development that we want to deliver on a specific
target site could not work if the design and the architecture of our practical
public knowledge do not take into account, and do not support the local
knowledge architecture, the local knowledge formats, and the sociocultural
knowledge infrastructures of the Communities practices (Practical Client
Knowledge) on the target site.</span><br />
<br /></div>
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<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p></u3:p></span><br />
<br />
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<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p></u3:p></span>
<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p></u3:p></span>
The following table presents a flexible framework based on knowledge for development to analyse and measure the worth of Development Interventions into local community practices:<br />
<br />
<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p></u3:p></span>
<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p></u3:p></span>
<br />
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-padding-left-alt: 0cm; mso-padding-right-alt: 0cm; mso-padding-top-alt: 0cm; mso-yfti-tbllook: 1184;">
<tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">How
to deliver, </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Business
case, design and delivery,<br />
how we could deliver successfully our knowledge package? How do we know our
knowledge package will work in the target audience´s environment with regards
to</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Political,
social, cultural and institutional realities on the ground?</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Are
we right to deliver, to support and to upgrade continuous the knowledge
package at the target audience´s site? Clearly define the content of the
development´s intervention. Clearly define the roles and responsibilities of
stakeholders, Set expectations of the development intervention quality,
availability and timeliness </span></div>
</td>
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">What
will happen, what do we know (</span><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">observation,
imitation, and practice<span style="color: #444444;">)?<br />
What others know?<br />
What information do we have (obstacles, strategies, policies, consensus,
commitment etc..)?</span></span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">What
will happen if our knowledge package is hit by the target audience
traditional knowledge potentials? resources, socio cultural infrastructures
and culture? </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Are
we right to provide the access to new sociocultural infrastructures, to
update and to adapt the knowledge package at the target audience stations if
the target audience´s sociocultural environment changes?</span></div>
</td>
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Local
capacity, <br />
is there the complete local capacity in terms of technical, managerial and
financial skills to bring such knowledge to a successful end?</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Are
the tools and machinery required to carry on the knowledge available locally
and is the skilled personnel required to maintain the above also available
locally? <br />
Capacity for ensuring that Knowledge resources are in place to satisfy
planned, and designed<br />
development´s intervention and that those knowledge´s infrastructure
(soft/hard) assets could be effectively used, and are capable to support the
intervention. Coaching, practice, and continuous improvement, communities,
moderators, network, assistance, empowering local capacity building service, <br />
local effective tool for identifying and evaluating needs,<br />
Working closely with local implementing partners and building their capacity.</span></div>
</td>
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">When,
<br />
when information, data, evaluation, reports and analysis are available? When
the compiled knowledge package is available for the intervention? Understanding
clients' needs and concerns; <br />
responding to client needs; Customizes services and products (technical
non-technical). Focus on new knowledge package product development and
launch. Gather, evaluate, and track information from a range of sources and
use this data to provide an analysis the strength or weakness the intervention.
Suggestion of other methods that might be more successful based on the actual
results, data and evaluation. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Availability
of the right knowledge package. This may base on the right infrastructures
and the right format with respect of the actual environment</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Accesses
to the right socio cultural knowledge infrastructures. Integrating and
assimilating knowledge package to the corresponded environment </span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Arrangement
and</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">classification
of knowledge infrastructures</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Knowledge
may be </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">arranged
in such a way that it facilitates finding</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">the
right knowledge infrastructure and its formats</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">application
of the knowledge package</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Package
must be focused on its scope and objectives applied according to the
knowledge package business case with respect of the community’ needs and
community´s environment</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">awareness
of evaluation of the knowledge package</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Awareness
of being evaluated may contribute to increase knowledge upgrading,
communities collaboration and participation</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">baseline
for the knowledge package maturity</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">comparing
actual results to a previously knowledge package set baseline</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Access
to the new knowledge</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">no
barrier to access and to transfer the new knowledge package</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Format
enabling creative knowledge package</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">objectives
of the knowledge package enable infrastructures for creative knowledge
formats, support flexible the knowledge activities, knowledge sharing and
transfer process</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">readability</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">flexible
and adaptable knowledge package to a target community through collaboration
and participation work</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">usability</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">usable
and available knowledge package to the target through right infrastructures
and right format</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">re-use</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">reusable
and transferable knowledge toward target communities</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">re-use
knowledge package </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">reusable
and transferable knowledge package toward target communities</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Best
practices</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Knowledge
effect</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Individual
experience</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">success
stories</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">cooperation
with</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">knowledge
experts, knowledge organization and target communities during all the process
to find the right knowledge infrastructure and the right format</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Knowledge
sharing culture, adoption evaluation process to see the positive progression
of the knowledge effect</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Communities
satisfaction</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">the
communities are satisfied with the knowledge package</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Communities
success</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">knowledge
sharing success among communities compared with previously</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 6;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">distribution
of knowledge</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">easy distribution
of the knowledge package within the target communities</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Format</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Knowledge
package available in different local knowledge format and supports the local
knowledge potential and resources</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Social
value </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">positive
effects of the knowledge package within the target community increases
visibility and increased communities social value</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">efficiency
&visibility within the target community </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">knowledge
package increases the well-being of the target community </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Knowledge
produces satisfaction</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">positive
effect, positive social impact of the knowledge package compared to previous
community’s life</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Knowledge
expertise available</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">target
community supports manages efficient the new knowledge package for the local
sustainable development purpose</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Local
participation</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">local
community are involved in the outline of the knowledge package business scope</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Knowledge
package Innovation </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">new
knowledge package increases knowledge innovation within local communities </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Communities
satisfaction</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">increasing
satisfaction within the target communities situation due to facilitated information
sharing</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">New
knowledge package activity </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">new
knowledge package activities increase</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Knowledge
package sharing and transferring</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">knowledge
package sharing and transferring per measurement interval increase</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">business
case </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">knowledge
package business case contributes to the local sustainable development efforts
</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 9;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">motivation
</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">activities
</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">networking
</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">management</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 10;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">usefulness
of theknowledge package contribution</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Usefulness
of knowledge activities management</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">increasing
possibilities for networking with external, internal knowledge partners and
others communities and organization</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">increasing
of</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Knowledge
package sharing, preferably an increase due to well managed knowledge package</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 11;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">profitability</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">new knowledge
gained from </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">knowledge
package base </span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">quality
</span></div>
<div class="MsoNormal" style="line-height: 95%;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 95%; mso-ansi-language: EN-AU;">usefulness of the knowledge format and
infrastructures found, possibilities of re-use of the knowledge package</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">query
guidance</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Sufficient
instructions and guidance within knowledge package. This enables quick
knowledge sharing</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">relationships</span></div>
<div class="MsoNormal" style="line-height: 95%;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 95%; mso-ansi-language: EN-AU;">relationships established due to knowledge sharing,
transferring & networking</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 12;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">response
time</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">real
response</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">times
of finding information due to the knowledge format and its infrastructures</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">return
on investments</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">knowledge
package business case represents value of money </span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">scope
re-use </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">reuse
of new knowledge package scopes among other communities </span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Revenue
gained/saved</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">revenue
gained due to the right knowledge package business case </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 13;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">sharing
</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">knowledge
sharing increases amount communities and regions</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">support
ratings</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">identification
of the knowledge package sharing, transferring and support and update
function ratings</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">support
from management</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">knowledge
package supporting and upgrading from knowledge management </span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Support
incidents </span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Supporting
knowledge change, update coming from the use of the knowledge package in
actual environment</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 14; mso-yfti-lastrow: yes;">
<td style="background: white; border: 1pt solid windowtext; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 107.5pt;" valign="top" width="143"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Defect</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">problem
submitted due to the operationalization of the knowledge package</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 96.35pt;" valign="top" width="128"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">time,
money</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">&personnel
time s</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Savings
resources due to well managed knowledge package through the right format and
the infrastructures</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 4cm;" valign="top" width="151"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">time to
meet communities needs</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">communities
are quickly satisfied with the knowledge package solution</span></div>
</td>
<td style="background: white; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-background-themecolor: background1; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 106.35pt;" valign="top" width="142"><div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">usability</span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">useful
of the knowledge package and the impacts on the well-being of the target
communities </span></div>
</td>
</tr>
</tbody></table>
<br />
<div class="MsoNormal">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Source:</span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html" target="_blank"><span lang="EN-AU" style="mso-ansi-language: EN-AU;"> Setting Key
Performance Indicator (KPI) for Knowledge Package for Development </span></a></span><span lang="EN-AU" style="mso-ansi-language: EN-AU;"></span></div>
<br />
<div style="text-align: justify;">
<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p></u3:p></span><br />
<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p>*The success of this framework depends on how well a development intervention is designed and on how well all the stakeholders are integrated in the processes of the intervention. Simple Copy and Paste or the Simple Transfer of a successfully Development intervention in another region or in another sector could not work.The success requires an innovative adaptation of the transferred, copied and pasted Development intervention......</u3:p></span></div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjZO8SV7TYIsGfMVBIy1g7K-uYuLeofaom2Z82Sym8Nx2wPqg2X5wYen8mKxsnlRwOB32rOGSHwWkE2vTqrjBV57p_bwdeg19tzoU1wzOSGZC7ec0EO4dahaHsn0Er2SfvdgO0fSak_TcM/s1600/Attention.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjZO8SV7TYIsGfMVBIy1g7K-uYuLeofaom2Z82Sym8Nx2wPqg2X5wYen8mKxsnlRwOB32rOGSHwWkE2vTqrjBV57p_bwdeg19tzoU1wzOSGZC7ec0EO4dahaHsn0Er2SfvdgO0fSak_TcM/s400/Attention.jpg" width="400" /></a><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjUa6nw4hnjB10AT-Y5_vArhZd1UWFBFa2og0ciRloEY3sjcYTgaBOw_FS7fUeSsrunjlT4axWJSNsYV5DbJ3jGTw9n-AgvSxuwW3T9QjWehmNfj4sfsighAaIJC7Z8gUMRKkrYtLN8818/s1600/Innovar-Improve-_-Knowledge-Transfer.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"></a></div>
<span lang="FR" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: FR; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><u3:p></u3:p></span>“<i>the best Knowledge Management, learning and evaluation strategies in the UK are not necessarily the best Knowledge Management, learning and evaluation strategies in Uganda. Different groups and organizations (whether they are different due to political circumstances, economic resources, culture, social background or religion etc.) may have different associations in relation to concepts such as ‘leadership’, ‘cooperation’, ‘information’, ‘sharing’ and ‘monitoring</i>” (Hovland 2003: 8).<br />
<br /></div>
<br />
<div class="MsoNormal" style="background: white; margin-bottom: 12pt;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">References you might be also
interested in are available in the following table: </span></div>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="mso-cellspacing: 0cm; mso-padding-alt: 0cm 0cm 0cm 0cm; mso-table-layout-alt: fixed; mso-yfti-tbllook: 1184;">
<tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: rgb(166, 166, 166); padding: 0cm; width: 213.4pt;" valign="top" width="285"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1; text-align: justify;">
<b><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Title</span></b></div>
</td>
<td style="background: rgb(166, 166, 166); padding: 0cm; width: 8cm;" valign="top" width="302"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1; text-align: justify;">
<b><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Source</span></b></div>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 213.4pt;" valign="top" width="285"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Setting Key Performance Indicator
(KPI) for Knowledge Package for Development</span></div>
</td>
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 8cm;" valign="top" width="302"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html</span></a></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 213.4pt;" valign="top" width="285"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Knowledge Package for Development</span></div>
</td>
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 8cm;" valign="top" width="302"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html</span></a></span></div>
</td>
</tr>
<tr style="height: 55.5pt; mso-yfti-irow: 3;">
<td style="background: white; height: 55.5pt; mso-background-themecolor: background1; padding: 0cm; width: 213.4pt;" valign="top" width="285"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Agile knowledge Package Quality
Policy: It is the Right Delivery and the Real-Time Access to the Knowledge
for Development!</span></div>
</td>
<td style="background: white; height: 55.5pt; mso-background-themecolor: background1; padding: 0cm; width: 8cm;" valign="top" width="302"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2012/12/agile-knowledge-package-quality-policy.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2012/12/agile-knowledge-package-quality-policy.html</span></a></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 213.4pt;" valign="top" width="285"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Creating decentralized knowledge
management and transfer culture for development</span></div>
</td>
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 8cm;" valign="top" width="302"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2012/09/creating-decentralized-knowledge.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2012/09/creating-decentralized-knowledge.html</span></a></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 213.4pt;" valign="top" width="285"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">How Knowledge can Impact Development?</span></div>
</td>
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 8cm;" valign="top" width="302"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/how-knowledge-can-impact-development.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013/03/how-knowledge-can-impact-development.html</span></a></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 6;">
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 213.4pt;" valign="top" width="285"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Change
Management and Knowledge for Development</span></div>
</td>
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 8cm;" valign="top" width="302"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/change-management-and-knowledge-for.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013/03/change-management-and-knowledge-for.html</span></a></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 213.4pt;" valign="top" width="285"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Évaluation et Développement Durable</span></div>
</td>
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 8cm;" valign="top" width="302"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1; text-align: justify;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html</span></a></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 213.4pt;" valign="top" width="285"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">A holistic approach: the sociocultural
infrastructures and the Millennium Development Goals (MDGs)</span></div>
</td>
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 8cm;" valign="top" width="302"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1; text-align: justify;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html</span></a></span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 9;">
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 213.4pt;" valign="top" width="285"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1;">
<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Why operate agile in sustainable
development programmes and projects?</span></div>
</td>
<td style="background: white; mso-background-themecolor: background1; padding: 0cm; width: 8cm;" valign="top" width="302"><div class="MsoNormal" style="background: white; mso-background-themecolor: background1; text-align: justify;">
<span style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><a href="http://amouzoubedi.blogspot.co.at/2013_01_01_archive.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013_01_01_archive.html</span></a></span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
</td>
</tr>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Holistic framework to improve
development projects and interventions</span></div>
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<span style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><a href="http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013/06/holistic-framework-to-improve.html</span></a></span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Évaluation agile: la vie privée et
sociale des plus pauvres comme des indicateurs pertinents dans les processus
d´évaluation des projets et programmes de développement durable</span></div>
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<span style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><a href="http://amouzoubedi.blogspot.co.at/2011/05/evaluation-agile-la-vie-privee-et.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2011/05/evaluation-agile-la-vie-privee-et.html</span></a></span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">La coopération agile au développement</span></div>
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<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2011/10/la-cooperation-agile-au-developpement.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2011/10/la-cooperation-agile-au-developpement.html</span></a><span style="color: #444444;"></span></span></div>
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Public-Privé (PPP), la gestion des ressources locales et aides au
développement en Afrique</span></div>
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<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2011/04/la-gouvernance-des-partenariats-public.html"><span lang="DE-AT" style="color: #444444; mso-ansi-language: DE-AT; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2011/04/la-gouvernance-des-partenariats-public.html</span></a><span style="color: #444444;"></span></span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;">Afrique: Champ de Théâtre économique
entre les pays riches et la Chine.</span></div>
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<span style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;"><a href="http://amouzoubedi.blogspot.co.at/2010/11/afrique-champ-de-theatre-economique.html"><span style="color: #444444; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2010/11/afrique-champ-de-theatre-economique.html</span></a></span><span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span style="color: blue;"><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%;">Books on amazon</span></span></div>
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<span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=amouzou+bedi"><span style="color: #444444; text-decoration: none; text-underline: none;">http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=amouzou+bedi</span></a><span style="color: #444444;"></span></span></div>
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factors in the design and support of your business applications management</span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"><a href="http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html" target="_blank"><span lang="DE-AT" style="color: #444444; mso-ansi-language: DE-AT; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013/04/agile-strategy-power-of-human-factors.html
</span></a></span><span lang="EN-AU" style="font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU;"></span></div>
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<span lang="EN-AU" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; line-height: 115%; mso-ansi-language: EN-AU; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"><a href="http://amouzoubedi.blogspot.co.at/2011/03/mes-publicationslivres.html" target="_blank"><span lang="DE-AT" style="color: #444444; font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: DE-AT; mso-bidi-font-family: "Times New Roman"; text-decoration: none; text-underline: none;"></span></a></span><br />
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<a href="https://www.morebooks.de/search/de?utf8=%25E2%259C%2593&q=Amouzou+Bedi" target="_blank">*Author,</a> Amouzou Bedi (<span style="color: blue;">Expertise and knowledge of the science management and its cultural implications in the developed and developing world in particular</span>), contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank">LinkedIn</a>. I will try to update this paper on a regular basis if a need arises. Please if you have a suggestion (how we can better this framework) and feedback with regards to this work please feel free to share this. Many thanks for taking your time to read this paper.</div>
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Photo: Design for Delivery and Focus<br />
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<br />DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com0tag:blogger.com,1999:blog-5733734842582254876.post-25646182666351284652013-06-22T13:30:00.000-07:002014-01-11T06:16:15.875-08:00Holistic framework to improve development interventions<style>
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<span lang="EN-GB" style="font-family: Arial;">ITIL </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span><span lang="EN-GB" style="font-family: Arial;">V3 (IT Service Management) </span><br />
<span lang="EN-GB" style="font-family: Arial;">PRINCE2 </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span> <span lang="EN-GB" style="font-family: Arial;">(Projects in Controlled Environments)</span></div>
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<span lang="EN-GB" style="font-family: Arial;">Agile Management Innovations </span></div>
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<span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: Arial;">rer. soc. oec</span></div>
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<a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a><span lang="FR" style="font-family: Arial;">Social Science - DEUG</span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The challenge is that we can only deeply tackle poverty with the right comprehensive development approaches. Poverty is a very complex and variable phenomenon. The lacks of the access to the efficient sociocultural infrastructures (physical infrastructures) and the related <a href="http://amouzoubedi.blogspot.co.at/2013/03/how-knowledge-can-impact-development.html">knowledge management and transfer </a> (soft infrastructures) for poor people, and the lacks to the comprehension of the poverty´s transformations in time and in space handicap sustainable development efforts. </span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="mso-ansi-language: EN-US;">So it seems like </span>poorest
are often <a href="http://amouzoubedi.blogspot.co.at/2013/01/why-operate-agile-in-sustainable.html" target="_blank">underestimated, ignored and marginalized</a> in the sustainable development
mechanisms because we are thinking that they’re not profitable and it
will take enorm resources to include them into sustainable
development decisions, management and operations. </span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Therefore we think that there is a need to discuss about a holistic framework to improve development projects and programs. A framework that describes what it takes to put together a workable sustainable development efforts.</span><br />
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;"><i>"<b><a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html" target="_blank">Sociocultural Infrastructures (hard/soft)</a></b>"
are basic physical and organizational structures needed for the
operation of a society or enterprise, or the services and facilities
necessary for an economy to function. It is an important term for
judging a country or region's development....</i></span></div>
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<i><span lang="EN-GB" style="mso-ansi-language: EN-GB;">These </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">sociocultural infrastructures
include, for example, learning experience, spiritual, moral, religion and philosophy dimensions, </span>transport
infrastructures, water infrastructures, communication infrastructures, solid and
liquid waste infrastructures, earth monitoring and measurement infrastructures,
management and governance of social infrastructures, economic and cultural
infrastructures, economic infrastructures, social infrastructures, cultural
infrastructures, environmental infrastructures etc......</span></i><i></i><br />
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<i>*The success of the holistic framework concept that we will discuss in this paper depends on how well the design of each development intervention (project/program) is integrated, and on how well local governments, local beneficiaries etc. are capable to play the key role among the rest of the stakeholders. </i><br />
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<i>The local governments, local beneficiaries etc. must actively participate in the acceptance, decision, proposition, and funding phase of each development project to approve and to ensure that the chosen project is sustainable and favorable to their social, economics, public, politic, cultural environment*</i><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">We hope that you will find this holistic framework that we are discussing in this paper useful to your situation. Please feel free to comment and augment based on your thoughts and experiences. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html">Citation</a>, </span><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">“</span></b><span lang="EN-US" style="mso-ansi-language: EN-US;"><i>Whatever the social, economic, politic solutions (project, program, evaluation, development aid, innovations, finances, technology, aboundance of natural resources etc.) poverty will continue to defy solutions as long as poor people do not get access to the right economic, social, public and cultural infrastructures (physical infrastructures) and the related</i> <a href="http://amouzoubedi.blogspot.co.at/2012/09/creating-decentralized-knowledge.html" target="_blank"><i>knowledge </i></a></span><i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"> management and transfer (soft infrastructures) that affect and endorse their daily lives and activities wherever they are living</span></i><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">”.</span></b></div>
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<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Implementing successfully development programmes or projects in unknown environment is a great challenge. Most development projects fail when they meet local socio cultural infrastructures and because the traditional programme or project management methods are not able to cope with constant changes in the communities’ environment.</span></div>
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<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The traditional, linear planning models are not flexible to respond to certain obstacles that handicap sustainable development programs or projects. Certain donors’ decisions could be based on rigid plans and contracts that could not be modified or changed during programmes and projects designing, implementing, delivering and supporting. Furthermore the lacks of the targeted communities to participate and to specify the adequate requirements before starting the projects are not well integrated. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Therefore we believe that it is time to think about a new development intervention that includes the inclusion management in all phases of the project, the availability or the access to the sociocultural Infrastructures (Physical/soft) that enable the development and the support of the intervention on the target site, the knowledge Transfer and Change Management that enable efficient management and the exploitation of the intervention on the target site after the intervention exits,</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> </span>– in case of the lack of critical sociocultural infrastructures</span></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The table below summarizes the social impacts in case of the lack of critical sociocultural infrastructures</span></div>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;"><tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td colspan="2" style="background: rgb(84, 141, 212); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 460.6pt;" valign="top" width="614"><div class="MsoNormal" style="text-align: justify;">
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</td></tr>
<tr style="mso-yfti-irow: 1;"><td style="background: gray; border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="mso-layout-grid-align: none;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Failure or breakdown of critical socio cultural infrastructures</span></b></div>
</td><td style="background: gray; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 334.7pt;" valign="top" width="446"><div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Types of folks affections and social impacts</span></b></div>
</td></tr>
<tr style="height: 2cm; mso-yfti-irow: 2; page-break-inside: avoid;"><td style="background: gray; border: 1pt solid windowtext; height: 2cm; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; mso-rotate: -90; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="mso-layout-grid-align: none;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Power Supply</span></b></div>
</td><td style="background: gray; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 2cm; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 334.7pt;" valign="top" width="446"><div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Operating failures of electrical devices without emergency power supply (fridge, computer etc.);</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Defrosted food as potential source of human disease;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Impossibility of buying and selling food and other goods as a consequence of the shortage of cash supply based on the failure of electronic payment systems. Disturbance of various</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">services in the retail industry; </span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Disturbed consumer behaviour, e.g. demand for (cold) instant meals and ready-to-serve food;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Collapse of small healthcare providers like medical practices/pharmacies;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Disturbance of the water supply and sewage system;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Disturbance of the public and private transport sector through failure of lamps and street</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">lighting;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Anxiety, fear, insecurity, uncertainty and even panic provoked by lasting blackouts of</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">unknown cause</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">However, short-term blackouts induce pro-social, friendly attitudes, even enthusiasm and</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Willingness to help those affected.</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Disturbance of typical social routines, appearance of social conflicts;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Plundering, rapes, robberies, revolts;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Increase in personal communication and significance;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Consolidation of social relationships;</span></div>
</td></tr>
<tr style="height: 2cm; mso-yfti-irow: 3; page-break-inside: avoid;"><td style="background: gray; border: 1pt solid windowtext; height: 2cm; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; mso-rotate: -90; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="margin: 0cm 5.65pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Water Supply</span></b></div>
</td><td style="background: gray; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 2cm; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 334.7pt;" valign="top" width="446"><div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Quality reduction of potable water due to excrements, bacteriological or chemical contamination or to pathogenic agents in the pipe network;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Particular exposure of vulnerable groups (children, elderly people, pregnant women or</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">persons with immune deficiencies) to the occurrence of infectious diseases;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Impairment of hygienic measures like hand washing and sewage disposal;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Risk of flooding due to inundation of the sewage system.</span></div>
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<tr style="height: 2cm; mso-yfti-irow: 4; page-break-inside: avoid;"><td style="background: gray; border: 1pt solid windowtext; height: 2cm; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; mso-rotate: -90; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="margin: 0cm 5.65pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Public Health</span></b></div>
</td><td style="background: gray; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 2cm; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 334.7pt;" valign="top" width="446"><div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Life-threatening risks for patients, homes for elderly and nursing homes;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Overcrowding of the temporary care facilities.</span></div>
</td></tr>
<tr style="height: 2cm; mso-yfti-irow: 5; page-break-inside: avoid;"><td style="background: gray; border: 1pt solid windowtext; height: 2cm; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; mso-rotate: -90; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="margin: 0cm 5.65pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">(Tele-)Communication</span></b></div>
</td><td style="background: gray; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 2cm; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 334.7pt;" valign="top" width="446"><div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Impairment to use telecommunication bypass strategies;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Communication difficulties among action units can affect the waiting periods for victims and slow down their rescue.</span></div>
</td></tr>
<tr style="height: 92.1pt; mso-yfti-irow: 6; page-break-inside: avoid;"><td style="background: gray; border: 1pt solid windowtext; height: 92.1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; mso-rotate: -90; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="margin: 0cm 5.65pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Transportation systems</span></b></div>
</td><td style="background: gray; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 92.1pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 334.7pt;" valign="top" width="446"><div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Risk of isolated victims due to the inaccessibility of blocked/damaged streets and bridges;</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Difficulties in locating specific addresses of victims by action units due to loss of/ damage to the road signs.</span></div>
</td></tr>
<tr style="height: 77.1pt; mso-yfti-irow: 7; mso-yfti-lastrow: yes; page-break-inside: avoid;"><td style="background: gray; border: 1pt solid windowtext; height: 77.1pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; mso-rotate: -90; padding: 0cm 5.4pt; width: 125.9pt;" valign="top" width="168"><div class="MsoNormal" style="margin: 0cm 5.65pt;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Insurance industry</span></b></div>
</td><td style="background: gray; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 77.1pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 334.7pt;" valign="top" width="446"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Damage caused by natural disasters usually is not covered. Adjustments /upgrading of policies result in a drastic increase of the insurance charges to be supported by the affected.</span></div>
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</tbody></table>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
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The <span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";"> table above gives a clear picture on the multiple vulnerabilities of a social system, and its indispensable connections with the various sociocultural infrastructures. It can be concluded that the well-being of citizens depend on the sociocultural infrastructures that affect and endorse their daily lives and activities.</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;"><span lang="EN-US" style="mso-ansi-language: EN-US;"></span>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;"></span></b><br />
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Solution approach</span></b></div>
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<table border="1" cellpadding="0" cellspacing="0" class="MsoTableGrid" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
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<td style="background-color: transparent; border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 460.6pt;" valign="top" width="614"><div class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt;">
<span lang="EN-US" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US;">A nominated development intervention
(project/programme) must support the following <b>three pillars</b> for sustainability (</span><span lang="EN-US" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US;"><span class="text">to remain diverse and productive over time)</span>:</span><br />
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<div style="text-align: justify;">
<span lang="EN-US" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US;"><o:p></o:p></span><br /></div>
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<span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/01/why-operate-agile-in-sustainable.html" target="_blank"><span lang="EN-IN" style="mso-ansi-language: EN-IN;"><span style="color: #3778cd;">1. Inclusion
Management in all phases of the intervention</span></span></a></span><span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN;"></span><br />
<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN;">
</span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html" target="_blank"><span lang="EN-IN" style="mso-ansi-language: EN-IN;"><span style="color: #3778cd;">2.
Sociocultural Infrastructures (Physical/soft) that enable the development and
the support of the intervention </span></span></a></span><span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN;"></span><br />
<span lang="EN-IN" style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-IN;">
</span><span style="color: #444444; font-family: "Arial","sans-serif"; font-size: 10pt;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/change-management-and-knowledge-for.html" target="_blank"><span lang="EN-IN" style="mso-ansi-language: EN-IN;"><span style="color: #3778cd;">3. Knowledge
Transfer and Change Management that enable efficient management and the
exploitation of the intervention on the target site after the intervention exits </span></span></a></span></div>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3vQ2Bgs_TtK82Y_AQSByVEU4fY7Pl3ouh_-PYFkVN-g5NzhvesE6YYMENQyhukZTvzn7YgJNKv4Et-RTFIfu4nXe_BcS37e1OXRP5W-MxMfy1AWH4hfjXq1cBS8JmczT0QaVm1_1N4r0/s1600/testbe.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3vQ2Bgs_TtK82Y_AQSByVEU4fY7Pl3ouh_-PYFkVN-g5NzhvesE6YYMENQyhukZTvzn7YgJNKv4Et-RTFIfu4nXe_BcS37e1OXRP5W-MxMfy1AWH4hfjXq1cBS8JmczT0QaVm1_1N4r0/s400/testbe.jpg" height="300" width="400" /></a></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Inclusion Management in all phases of the project </span></b></div>
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<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-IN" style="mso-ansi-language: EN-IN;">We need a sustainable management model that ensures fair decisions and efficient allocation of development management resources. This pillar ensures that development project will be engaging with local members in needs, donors, representative of people on decision making. It supports too local members in needs to participate and to make their own decisions according to their economic, public, politic, social and environmental.</span></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN;">It is important that all stakeholders participate in the all decisions meetings to hear the situation and make progressive visible the needs and challenges of local members in needs. This pillar supports the initiatives like bundling of different efforts on local, national and international level; common coordination, decisions-sharing of all actors involved; holistic interventionist approach, the integration of the people and actors directly concerned into the intervention processes, inclusion in all aspects of the project, respects of local members in needs voices, self-determination of local members in needs in order to participate, to collaborate and to contribute to the decisions, systemic approach to assessment and a common decision making.</span></div>
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<b><span lang="EN-US" style="mso-ansi-language: EN-US;">Inclusion</span></b><span lang="EN-US" style="mso-ansi-language: EN-US;"> <i style="mso-bidi-font-style: normal;">is defined as, “The active, intentional, and ongoing engagement with diversity—in people, in the curriculum, in the co-curriculum, and in communities (intellectual, social, cultural, geographical) with which individuals might connect—in ways that increase one’s awareness, content knowledge, cognitive sophistication, and empathic understanding of the complex ways individuals interact within systems and institutions</i>” (AAC&U, 2009, 3).</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Sociocultural Infrastructures (Physical/soft) that enable the development and the support of the project on the target site</span></b></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN;">To achieve, support the old and n<a href="http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html">ew Millennium Development Goals (MDGs)</a> we need to focus more attention on sociocultural infrastructures for achieving better development results. This requires new development strategies, politics, visions etc. that aim to encourage innovation and find creative, accessible and acceptable solutions to procurement and to the access to sociocultural infrastructures development challenges for poor people.</span></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN;">This pillar supports initiatives like: ensuring the procurement and the access to the economic, politic, social, public, social and environmental sociocultural infrastructures that enable the development and the support of the project. For example, access to renewable energy infrastructures, access to modern sustainable agriculture and fishing infrastructures, access to organic farming infrastructures, access to better waste management infrastructures, access to modern management, health, finance, education and governance etc. infrastructures.</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Knowledge Transfer and Change Management that enable efficient management and the exploitation of the project on the target site after it exits</span></b></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN;">We need to focus more attention on Knowledge transfer and Change Management for achieving better development results. <a href="http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html">Knowledge management and transfer</a> are crucial to achieving the Mission of ending world poverty. Knowledge management and transfer are considerable intangible assets to develop, and to manage with success development projects.</span></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN;">Knowledge management should promote, drive and communicate how development stakeholders must effective provide local support groups, beneficiaries, communities and local governments the appropriate information, technologies, <a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html">tools</a>, talents, skills, rural/remote development centres, materials and knowledge that they need to promote and to drive effective the local knowledge management and knowledge transfer for supporting internal and external collaborative sustainable development processes.</span></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN;">This pillar supports initiatives like: understanding the knowledge management for development´s culture both on business case and on public good level (Community level), assessment of the problem, development of a knowledge-based system, acquisition and structuring of the related information, knowledge and specific preferences, implementation of the structured knowledge into local knowledge bases, testing and validation of the inserted knowledge, integration and maintenance of<span style="mso-spacerun: yes;"> </span>the system, revision and evaluation of the system. the translation of academic knowledge into non-academic knowledge, focused the attention on the centrality of the problem of the transfer of knowledge into local context, the delivery of knowledge in the right format, change management issues, cultural oppositions, natural oppositions, manage, distribute, and support in places development changes that sustainable development projects entail etc.</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Advantage of the holistic framework</span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The holistic framework will use diverse inclusive development strategies to productively engage stakeholder at various stages of the project development´s phases, as summarized in the table below. The aim is to deliver long term sustainable development projects on the target site – often by improving quality, traceability, volume and reliability of all stakeholders – while also benefiting local Members' Needs. The local beneficiaries gain may not be simply via simple project delivery on the target site, but may be delivered through change management, social, politic, economic stability and progress, the access to the right sociocultural infrastructures and the related knowledge management and transfer that enable the exploitation and the support of the project on this target site after the project exits. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below summarizes the advantage of the holistic framework</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Different perspectives</span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">When individuals from various professional with technical and non-technical-backgrounds come together to work on a project, the result is that all angles are considered. This is a particularly attractive outcome, especially in situations where the development project is expected to command huge resources, because it eliminates the possibility of errors arising out failures and considers the effect of contributing elements.</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Creativity</span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Bringing together several different voices in the management of the project helps to raise the profile of ideas that may never have come to the forefront if not for the collaborative effort. Teams that are well-structured consist of staff members from various levels of the stakeholders and these individuals naturally bring with them their outlook on the project. Creative solutions are often the result of simply looking at challenges from a different angle.</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Synergie</span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The formation of collaborative teams often involves the separation of duties. Within the structure of the team, certain members may be asked to focus on particular elements and put forth a recommendation based on their expertise, knowledge, experience. This kind of separation of responsibilities helps to bring the benefit of synergy to the project because areas of overlap are more easily identified and the incidences of re-doing work can be eliminated.</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Decision Making</span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The influence of several different stakeholders that may comprise the overall team helps to ensure that the decisions made are ones that consider the effect of all the interested parties. This means that workplace collaboration can root out the occurrence of biased or partisan decisions because each stakeholder has a presence around the table.</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Delivery Times<span style="mso-bidi-font-weight: bold;"></span></span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">If the stakeholders are able to recognize their synergies and leverage the experience of all the parties represented, a project that is a collaborative effort has the potential to be completed on or even before schedule.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The complexity of poverty and its economic, politic, cultural, social and environmental transformations underline the importance of understanding the process of establishing a sustainable community intervention program. </span><span lang="EN-US" style="mso-ansi-language: EN-US;">To success this one we need pragmatic development intervention options that requires well managed frameworks.</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Pragmatic intervention </span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">If we accept that development issues as competitive, then we must next figure out how we can best operate with these issues. We think we all can be more pragmatic and more in development intervention if local government is working hand in hand with citizens and other stakeholders to build local coalitions that overcome the traditional divide between state and non-state development actors to promote sustainable project service delivery. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The holistic framework for development refers to all human development interventions that involve all the stakeholders in all phase of the development processes that includes social, public, economic, environmental and cultural infrastructures (hard infrastructures) and the related knowledge management and transfer (sociocultural infrastructures (soft and hard infrastructures) . This underlines that any development interventions must be designed to achieve the effective well-being and social progress.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The holistic framework integrates each development project as a progressively processes that enable and support social, public, economic, environmental, cultural equity, progress and justice. It defines a development project not only as the purpose of the human development stability but a variant of poor people's empowerment through the efficient exploitation of their own local resources, social, public, economic, environmental and cultural infrastructures and the available knowledge for their own sustainable development.</span></div>
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<span class="qna-txt"><span lang="EN-US" style="mso-ansi-language: EN-US;">An holistic framework that improves development interventions, and that seeks to address simultaneously the complexity of the poverty and it social and environmental transformation through the efficient exploitation and distribution of <span style="mso-spacerun: yes;"> </span>local/global resources, the access to the right sociocultural infrastructures (physical infrastructures) and the related knowledge management and transfer (soft infrastructures).</span></span></div>
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<span class="qna-txt"><span lang="EN-US" style="mso-ansi-language: EN-US;">International development community needs to redouble efforts in using holistic intervention framework to reach more sustainable results on their target sites. One of the powers of the </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;">holistic intervention framework is to include </span><span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-font-family: Calibri;">donors, consultants, evaluation, PPP and public procurement representatives, beneficiaries, governments etc. at all phases of the project. This enables a great transparence and a common basis before beginning after achievement. </span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">“</span></b><i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">It seems that development interventions, development projects, and development programs could not drive and promote fine sustainable development without adequate basic sociocultural infrastructures (physical and soft infrastructures) in agriculture, education, logement, culture, water, ICT, public, politic, energy, administration, transports, economics and medicine etc. that respond better to the need for basic well-being support and emergency with local good structures, and with good political <span style="mso-spacerun: yes;"> </span>and public management of local resources and development aid<b style="mso-bidi-font-weight: normal;">”</b>.</span></i><span class="qna-txt"><i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-font-family: Calibri;"></span></i></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Through a well-designed intervention framework we can quick measure and evaluate what could work on the basis of evidence on the target site before intervening. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below summarizes the project phases with a short description including the stakeholders’ participation</span></div>
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<i><b><span lang="EN-IN" style="font-style: normal; mso-ansi-language: EN-IN; mso-bidi-font-style: italic;">Project phase</span></b></i></div>
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<i><b><span lang="EN-IN" style="font-style: normal; mso-ansi-language: EN-IN; mso-bidi-font-style: italic;">Description </span></b></i></div>
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<i><b><span lang="EN-IN" style="font-style: normal; mso-ansi-language: EN-IN; mso-bidi-font-style: italic;">Project stake Holders</span></b></i></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Project Identification</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The<span style="mso-spacerun: yes;"> </span>process in which a social or an environmental problem <span style="mso-spacerun: yes;"> </span>is identified and has needed <span style="mso-spacerun: yes;"> </span>short or long-term <span style="mso-spacerun: yes;"> </span>intervention </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Donor, consultants, evaluation, PPP<span style="mso-spacerun: yes;"> </span>and public procurement representative,<span style="mso-spacerun: yes;"> </span>beneficiaries,<span style="mso-spacerun: yes;"> </span>government etc. (all the project stake Holders are well<span style="mso-spacerun: yes;"> </span>represented and well integrated in the process)</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Project selection</span></div>
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</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 188.25pt;" valign="top" width="251"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This process is to ensure that the investments that will be carried out offer not only value for money but support the sustainability in social, public, economic, cultural and environmental well-being of the beneficiaries through own management. <span style="mso-spacerun: yes;"> </span></span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.55pt;" valign="top" width="205"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Donor, consultants, evaluation, PPP<span style="mso-spacerun: yes;"> </span>and public procurement representative,<span style="mso-spacerun: yes;"> </span>beneficiaries,<span style="mso-spacerun: yes;"> </span>government etc. (all the project stake Holders are well<span style="mso-spacerun: yes;"> </span>represented and well integrated in the process )</span></div>
</td></tr>
<tr style="mso-yfti-irow: 4;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 118.8pt;" valign="top" width="158"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Project Design</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 188.25pt;" valign="top" width="251"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This process ensure that capacity building and building training processes on the target<span style="mso-spacerun: yes;"> </span>local are available or need to be provided including<span style="mso-spacerun: yes;"> </span>the availability of the sociocultural infrastructures( physical infrastructures) and the related knowledge management (soft infrastructure) that support the project after the project exits..</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.55pt;" valign="top" width="205"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Donor, consultants, evaluation, PPP<span style="mso-spacerun: yes;"> </span>and public procurement representative,<span style="mso-spacerun: yes;"> </span>beneficiaries,<span style="mso-spacerun: yes;"> </span>government etc. (all the project stake Holders are well<span style="mso-spacerun: yes;"> </span>represented and well integrated in the process)</span></div>
</td></tr>
<tr style="mso-yfti-irow: 5;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 118.8pt;" valign="top" width="158"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Project Appraisal</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 188.25pt;" valign="top" width="251"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This process describes an intensive collaboration, participation interaction <span style="mso-spacerun: yes;"> </span>vice versa between the entire Project stake Holders including <span style="mso-spacerun: yes;"> </span>site visits to the milieu to understanding the cultures, difficulties, the realities of the milieu<span style="mso-spacerun: yes;"> </span>and the complexity of the environment in which they want to operate etc..</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.55pt;" valign="top" width="205"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Donor, consultants, evaluation, PPP<span style="mso-spacerun: yes;"> </span>and public procurement representative,<span style="mso-spacerun: yes;"> </span>beneficiaries,<span style="mso-spacerun: yes;"> </span>government etc. (all the project stake Holders are well<span style="mso-spacerun: yes;"> </span>represented and well integrated in the process)</span></div>
</td></tr>
<tr style="mso-yfti-irow: 6;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 118.8pt;" valign="top" width="158"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Request for Proposals</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 188.25pt;" valign="top" width="251"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The process describes all the<span style="mso-spacerun: yes;"> </span>public and private business solicitations for the accomplishment of <span style="mso-spacerun: yes;"> </span>the project</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.55pt;" valign="top" width="205"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Donor, consultants, evaluation, PPP<span style="mso-spacerun: yes;"> </span>and public procurement representative,<span style="mso-spacerun: yes;"> </span>beneficiaries,<span style="mso-spacerun: yes;"> </span>government etc. (all the project stake Holders are well<span style="mso-spacerun: yes;"> </span>represented and well integrated in the process )</span></div>
</td></tr>
<tr style="mso-yfti-irow: 7;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 118.8pt;" valign="top" width="158"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Project Proposal</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 188.25pt;" valign="top" width="251"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This process describes all the solicitations received in a transparent manner among all the stake holders including a common decision. </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.55pt;" valign="top" width="205"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Donor, consultants, evaluation, PPP<span style="mso-spacerun: yes;"> </span>and public procurement representative,<span style="mso-spacerun: yes;"> </span>beneficiaries,<span style="mso-spacerun: yes;"> </span>government etc. (all the project stake Holders are well<span style="mso-spacerun: yes;"> </span>represented and well integrated in the process)</span></div>
</td></tr>
<tr style="mso-yfti-irow: 8;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 118.8pt;" valign="top" width="158"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Project Implementation</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 188.25pt;" valign="top" width="251"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This process describes the implementation of the project in sustainable manner to impact<span style="mso-spacerun: yes;"> </span>in a long-term social, public, economic, cultural and environmental well-being of the target beneficiaries</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.55pt;" valign="top" width="205"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Donor, consultants, evaluation, PPP<span style="mso-spacerun: yes;"> </span>and public procurement representative,<span style="mso-spacerun: yes;"> </span>beneficiaries,<span style="mso-spacerun: yes;"> </span>government etc. (all the project stake Holders are well<span style="mso-spacerun: yes;"> </span>represented and well integrated in the process )</span></div>
</td></tr>
<tr style="mso-yfti-irow: 9; mso-yfti-lastrow: yes;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 118.8pt;" valign="top" width="158"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Supporting the project</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 188.25pt;" valign="top" width="251"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This process describes the capacity management, building and training etc. of the target beneficiaries in driving and promoting in sustainable manner the project of their own well-being including the availability of the sociocultural infrastructures (physical infrastructures) and the related knowledge management (soft infrastructure) that allow them to exploit the project after the project exits..</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.55pt;" valign="top" width="205"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Donor, consultants, evaluation, PPP and public procurement representative,<span style="mso-spacerun: yes;"> </span>beneficiaries,<span style="mso-spacerun: yes;"> </span>government etc. (all the project stake Holders are well<span style="mso-spacerun: yes;"> </span>represented and well integrated in the process)</span></div>
</td></tr>
</tbody></table>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-IN" style="mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">In pursuit of the project local government and local representative must work hand in hand with local beneficiaries and other stakeholders to build the project coalitions and overcome the cultural divide between local and non-local stakeholders to promote the development of the project and it well delivery on the target site. </span><span lang="EN-US" style="mso-ansi-language: EN-US;">A checklist must </span><span lang="EN-IN" style="mso-ansi-language: EN-IN; mso-fareast-language: DE-AT;">be used to facilitate the understanding of the project´s resources potentials and its limits. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Due diligence </span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">A checklist must be used to ensure the potential limits of the project and the potential available resources. It helps to ensure if the project is worth, and all the resources that enable the complete success of the project are available on the target site or not, and if the intervention will be sustainable. The checklist must be focused on the equitable and transparent representation of the stakeholders, and particularly on the target site potentials (capacity in access to the sociocultural infrastructures (physical infrastructures) and the related knowledge management (soft infrastructures) that enable to exploit and to support locally in a sustainable manner the project after exit. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> – availability of resources on the target site</span></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below summarizes which resources are available locally depending on each project´s environment you choose.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;"><tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td colspan="3" style="background: rgb(84, 141, 212); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 460.6pt;" valign="top" width="614"><div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
</td></tr>
<tr style="mso-yfti-irow: 1;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Fund that enable the implementation and the support of the project on the target site </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 2;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Sociocultural infrastructures that enable the success of the project on the target site </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 3;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Knowledge Management for development (nonacademic and academic knowledge) that enable the success of the project on the target site</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 4;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Local competence and resources </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 5;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to exploit local efficient the project</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 6;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to support local the project after exit </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 7;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to provide local the access to the required<span style="mso-spacerun: yes;"> </span>sociocultural infrastructures,<span style="mso-spacerun: yes;"> </span>and knowledge management and transfer that support effective the project</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 8;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to procure the required<span style="mso-spacerun: yes;"> </span>sociocultural infrastructures that enable the efficient operation and exploitation of the project after<span style="mso-spacerun: yes;"> </span>the project exits</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 9;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to maintain locally the required<span style="mso-spacerun: yes;"> </span>sociocultural infrastructures that enable the efficient operation and exploitation of the project after<span style="mso-spacerun: yes;"> </span>the project exits</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 10;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to respect local the target environment and cultures</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 11;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to manage local the project´s change </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
<tr style="mso-yfti-irow: 12; mso-yfti-lastrow: yes;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 218.05pt;" valign="top" width="291"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Human skills, capacity building required for the project are available on the target site</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 127.55pt;" width="170"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 115pt;" width="153"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Not available</span></div>
</td></tr>
</tbody></table>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">If all the resources (funding, knowledge (nonacademic and academic), human skills, capacity building, access to/procurement of sociocultural infrastructures that enable and support the project during and after the project exits, respect of local culture potential and its environments) are available the intervention will be sustainable and the next challenge will be how to address the equitable participation issue. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">If the access to the sociocultural infrastructures and the related knowledge management and transfer are not available, and the capacity to provide the access to these sociocultural infrastructures, and knowledge management and transfer that enable and support effective the project is impossible it will be better to leave the project except emergency. <span style="mso-spacerun: yes;"> </span>Otherwise it would create other economic, politic, public, cultural and environmental problems. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Addressing equitable participation issue </span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Funding the project is not sufficient. Having all stakeholders participate in all phases of the project is a great a challenge. This is not small exercise. It is very complex and sometimes it seems to be unpractical because of the time, agreement, resources and business interests. <span style="mso-spacerun: yes;"> </span>It is difficult. Any way donor, consultants, evaluation, PPP and public procurement representative, beneficiaries, government etc. have to work hand in hand in all the phases of the projects to address sustainable development issue in a sustainable manner.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">An equitable representation of all the stake holders (donors, evaluations experts, governments, consultants, beneficiaries etc.) in all the phases of the project (from the decision, designing, planning, operation, delivery and supporting) will bring more transparency and result in the development intervention...</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The equitable representation of all the stakeholders could be achieved only where donors, evaluations experts, governments, consultants, beneficiaries etc. find common representation processes for a common goal.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The inclusion of all the stake holders in all the phases of the project will lead to a compromise that encourages a celebration and a positive motivation of development community. Thus this requires a fine compromise.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> – Addressing equitable participation </span></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below summarizes how to address equitable participation issue</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;"><tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td colspan="2" style="background: rgb(84, 141, 212); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 460.6pt;" valign="top" width="614"><div class="MsoNormal" style="text-align: justify;">
<br /></div>
</td></tr>
<tr style="mso-yfti-irow: 1;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Initiating the project</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The group members start on working together towards their purpose. Suggest ions on procedure for advancing the group's tasks. Measuring and evaluating what work on the basis. Suggestions on the best task to undertake next. Finding a right tool for measuring and deciding how to initiate group sessions for continuous improvement activity.</span></div>
</td></tr>
<tr style="mso-yfti-irow: 2;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Information, or opinion, seeking</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Asking for facts, relevant information, suggestions and getting ideas about the group and target site concern. Group interaction and workshop to learn from each other Collaboration session to generation management technique can be used on the target site.</span></div>
</td></tr>
<tr style="mso-yfti-irow: 3;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Clarifying or elaborating</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Interpreting ideas, knowledge of the target culture environment, clearing up confusions, identifying alternatives, and raising related issues concerning the management on the target site.</span></div>
</td></tr>
<tr style="mso-yfti-irow: 4;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Summarizing</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Pulling together related ideas, restating suggestions. Concluding the appropriate work processes. Designing the stake holders’ leader.</span></div>
</td></tr>
<tr style="mso-yfti-irow: 5;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Consensus seeking</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Testing nearing conclusion and decision. Participation, collaboration and Decisions</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Intervention is necessary because of resistance to making decisions. commitment and acceptance of responsibility </span></div>
</td></tr>
<tr style="mso-yfti-irow: 6;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Implementing</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Assigning responsibility to each stake holder</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Delegating authority to each stake holder</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Stake holder accepting personal commitments</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Stake holder meetings and platform for subsequent action on the target site.</span></div>
</td></tr>
<tr style="mso-yfti-irow: 7;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Argumentative discussion process</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Essential act of the stake holders’ that will enable to reach quick agreement and consensus on project issue. Discussion on each viewpoint of all stake holders representative. This enable to keep the stake holders honest and humble and avoid a cheap,<span style="mso-spacerun: yes;"> </span>imposed and exclusion <span style="mso-spacerun: yes;"> </span>decision</span></div>
</td></tr>
<tr style="mso-yfti-irow: 8; mso-yfti-lastrow: yes;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Consultants</span><b><span lang="DE"></span></b></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Consulting is demanded to avoid potential conflicts needs among the stakeholders. The project structure must be handled carefully to prevent the local community to feel that they are being treated like second class citizens.</span><span lang="EN-US" style="font-family: "Arial","sans-serif"; font-size: 10pt; mso-ansi-language: EN-US; mso-fareast-font-family: Calibri;"> </span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Addressing local cultural and environmental resistance issue </span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Cultural differences among <span style="mso-bidi-font-weight: bold;">development workers</span> are fascinating, but the development projects face the challenge of maintaining a harmonious and effective learning environment in the multicultural development projects. Development intervention could not ignore this area. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">We must recognize and address cultural differences in order to ensure that we master well the development project on the target site (the social, political, economic, public, private, cultural environment).</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">We must communicate fully and well, and share the right knowledge of the project in the right format, for example translate the academic knowledge related to the project into non-academic knowledge on the target site, so that the needs of all project´s stakeholders are met and misunderstandings avoided. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">For some community development could have a less individualistic and more group-oriented approach towards work, so that a development professional perceived as cheating in one country may be acting in accordance with custom in another. Therefore, addressing local cultural and environmental resistance issue could help to avoid incomprehension and make the engagement rules clear.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The ability to inspire people to reach great heights of performance and success is a skill that community development leaders need. Passion, purpose, listening and meaning help make a leader inspirational. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The ability to communicate well the passion, purpose and meaning of the development project to local citizens, development professionals, stakeholders must help establishing the inspirational development project. These points must help to enable inspiration and motivation in the stakeholders.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">All stakeholders of the project also need to feel included. Inclusion of all stakeholders of the project goes beyond listening and feedback. For real inclusion all stakeholders need to feel intimately connected to the project´s actions and processes that are leading to the accomplishment of the goals and the decision of the project.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Talking to stakeholders about the development project is not enough. All stakeholders must allow the ideas and thoughts of local government and the final beneficiaries to help form the vision and mission, goals and action plan. Final beneficiaries will be never one hundred percent supportive of a development intervention they had no part in formulating. Target site communities need to see their ideas are incorporated in the development intervention and must understand why they were or not incorporated in the all project´s phases.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> –understanding the key concepts of the project</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below explores the understanding of key concepts of the project individually and in a group depending on each project´s environment we choose.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Questions to explore </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Suggestions on process </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">How can we understand the key concepts of the project?</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Explore and understanding of key concepts of the project individually and in a group. For example, the exploration of the definition of the well-being, sustainable development, the aim of the project, local participation, project delivery and support etc.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">What is the purpose of this project? </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Review the purpose and the logic of the project exploring issues such as: What is the problem the project seeks to solve? Who are the stakes Holders? What is the difference in the life of the beneficiaries if the project successes? Are there planning tools based on results such as outcome mapping and theory of Change approach that might help?</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">What do the beneficiaries of the project? </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">What are their motivations? Are they agreed on the project? What are their reasons? What are their expectations?</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">What are the motivations and expectations of the project? </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Leading a discussion that invites participants to share:</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">How and why we want to make an involvement? Hope to win? Intention to contribute to local sustainable development efforts? Intentions that other contribute?</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">What is the organizational context in which we will deliver this r project?</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Using creative means such as agile methods and traditional methods of project management to explore the organizational culture and values of the target environment (infrastructure,<span style="mso-spacerun: yes;"> </span>attitudes, local skills, capacity building, and knowledge.). Addressing a portfolio of each stakeholder, including people external to the project that could affect the project, compare the capacity and influence of each other etc.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">How do we go forwards with the project? </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Find out what and how each stakeholder think to offer its services on an ongoing basis and how they will do it. </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">For example the management and description of<span style="mso-spacerun: yes;"> </span>a day of working together on the target site that includes the complete stake Holders etc.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">How decisions are going to be taken? </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Explore the different scenarios making big decisions such as the adoption of a common communication´s format as well as the procurement and management of long-term available basic sociocultural infrastructure of the project etc. Explore the question like who would be involved?</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">How will we work together and delivered the project on the target site? </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Identify which experience the each stakeholder has on the fieldwork. Approach might be to share transparent communication and decisions. Another approach might be to increase mutual meetings to raise awareness on the target site</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">This supposes the questions like what kind of partnership the beneficiaries have, how is it similar or different, what works and what does not work on the target site? </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Think generate principles and strategies to work together, including methods of communication and etiquette etc. </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">What do we expect from the head of the project? </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">What kind of leader of the project suits us? The head of the project has shortcomings such as control of the land, culture, mentality on the field? How can this be balanced? What are the responsibilities? Are there other alternatives? etc.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">What should we do if things go wrong? </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Construct scenarios of what could go wrong. Explore different ideas of "bad", and then consider how it could be taken into account (the principles of collaboration and participation).etc.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">How can we learn in this process?</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Explore collaborative approaches to learn from each other. Look simple models for learning as "experiential learning cycle" and see how they may apply to the project. Consider how to learn before and during the process of research methods.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">How will we monitor and evaluate our work?</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Discuss with understanding (understandings are often quite different), the experience of each stakeholder, and what they expect to contribute etc...</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Using agile assessment approach to evaluate the project </span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Agile assessment approach may be a group of tasks to perform. It may respond to implemented clarification and tasks as a common action in a successive agreement with all stakeholders of the development project. Agile assessment approach focuses on the comparative analysis of the development project. This clarifies which requirements and practices are suitable for the development, operation, delivery and cooperation among stakeholders. The best suitable agile assessment approach practices to evaluate the project would improve incremental development monitoring and traceability of the project´s requirements.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> - assessment</span></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">This table below summarizes which of the following statements comes closest to prior analysis process requirements of a development project</span></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184; width: 546px;"><tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td colspan="4" style="background: rgb(84, 141, 212); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 409.4pt;" valign="top" width="546"><div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
</td></tr>
<tr style="mso-yfti-irow: 1;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Needs analysis </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 2;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">We master the realities of the environment</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 3;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">We take the largest number of beneficiaries that we can trust in a short period of time before starting the program development?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 4;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">We are using the living conditions of the beneficiaries to establish our project?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">We perform the initial analysis and then expand the list of conditions of life of beneficiaries while developing appropriate solutions work?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 5;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">What is the longest amount of time to plan the requirements of our development?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 6;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">What is the longest amount of time to acquire the basic requirements of our development program and proceed to the transfer of knowledge and technology?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 7;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Each requirement can be developed in less than five years or beyond 5 years?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="height: 26.7pt; mso-yfti-irow: 8;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 26.7pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Each requirement can be developed in less than 10 years or beyond 10 years?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 26.7pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 26.7pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 26.7pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 9;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Some potential requirements need more than 10 years of time put into operation?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 10;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Report actors and beneficiaries?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 11;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">We build a direct relationship with the beneficiaries in cooperation?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 12;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Common fieldwork over a period 1 to 5 years?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 13;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Common fieldwork over a period 1 to 7 years? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="height: 36.65pt; mso-yfti-irow: 14;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 36.65pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Common fieldwork over a period 1 to 10 years?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 36.65pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 36.65pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 36.65pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 15;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Reactivity in the development program? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 16;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Change requests are flexible and are always treated in agreement with the beneficiaries and function<span style="mso-spacerun: yes;"> </span>of the primary needs of well-being?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 17;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">We have a formal process to change of control; all changes require the approval and signature including the signing of the beneficiaries? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 18;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Change requests tend to enter the time and be a high priority, so that all stakeholders in the development program including beneficiaries seek to attain the other visions of the development program?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 19;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Priority requirements are treated exactly with everyone?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 20;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Collaborative team development project?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 21;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">All work is done by collaboration and participation with transparent reporting?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 22;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Community development and beneficiaries agree to perform specific tasks (management, procurement, evaluation work practices, analysis, etc...) by consultants? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 23;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Actors and beneficiaries choose what they will work from the priorities of basic needs?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 24;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Technical tasks and changes in team development program</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 25;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The actors of the development project give priority to recipients to determine how the work should be executed?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 26;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The actors of the development program give priority to recipients to determine how the work should be executed?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 27;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Measures are available to redirect the project management in case of changing socio-cultural requirements and basic infrastructures?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 28;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The team of the operation of the development project works as hard as possible on the ground with recipients to adapt to change and get the project to be readily available to beneficiaries through the transfer of know-how and appropriate technologies?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 29;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Composition of the team of the project?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 30;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Practitioners in the development project can work on almost any part of the project or may alter the articles of development project?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 31;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The practitioners of development project are able to reassign tasks in case of bad management development project? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 32;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Project specialists working on development of specific project areas or within specific technology project are able to provide a sustainable solution on demand to our program?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 33;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Communication and development<span style="mso-spacerun: yes;"> </span>project</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 34;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Requirements and specifications are explicit and detailed practitioners development program can reach analysts with any questions, requests for sociocultural change and defects are recorded and coordinated?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 35;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Meetings and workshops occur frequently (daily / weekly etc...) Among beneficiaries, analysts and practitioners, all in the same forum to discuss the basic needs of the beneficiaries? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 36;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Project practitioners generally seek the respond deeply to the needs of the beneficiaries with the respect of the local environment and culture potential? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 37;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Management development project?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 38;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The project is managed and operated through participatory and collaborative way?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 39;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Delaying the release of the development project to ensure all sustainable project features are included in the beneficiaries needs? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 40;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Report of the operationalization of a part of the development project to ensure a target release date?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 41;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Planning activity? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 42;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Stake holders plan in advance and periodically, and review the performance of the project team against the development project plan vis-á-vis the basic needs of the beneficiaries?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 43;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Stake holders plan often and periodically, and adjust the plan of the development project?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 44;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Stake holders expect to continuously make new plans, new things (needs, infrastructure etc.) and new Change as measured? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 45;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Length of the development project?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 46;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The stake holders expect for a very short period of time of the development project, rarely more than a year or two years before? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 47;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Stake holders expect the development project for a short period of time in detail for only a few months to 6 weeks?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Stake holders’ plans are up or match effective the level of the primary needs of the beneficiaries?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 48;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Stake holders expect the development project for a long period of time, with details drawn for six years or more?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="height: 30.85pt; mso-yfti-irow: 49;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 30.85pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The stake holders opt for honest and transparent governance of the project?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 30.85pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 30.85pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 30.85pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 50;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Governance is perceived here as a formal and structured process requiring periodic processes and technical audits carried out by independent consultants comprised of local beneficiaries? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 51;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The governance is described here as an informal activity implemented through management by senior management development program or beneficiaries who place checks at irregular intervals?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 52;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The governance is described here as simply a shared responsibility?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 53;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The standards are developed jointly by the actors and beneficiaries of the development project? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="height: 23.45pt; mso-yfti-irow: 54;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 23.45pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Knowledge management and socio-cultural infrastructures are available and common compliance is enforced by the appropriate local processes?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 23.45pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 23.45pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 23.45pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 55;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The governance is perceived here as a bit chaotic, and everyone seems to think they have the responsibility of governance on a certain part of the operationalization of the development program? </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
<tr style="mso-yfti-irow: 56; mso-yfti-lastrow: yes;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 260.55pt;" valign="top" width="347"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The governance of the development project is limited or non-existent?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">yes</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 1cm;" valign="top" width="38"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 92.15pt;" valign="top" width="123"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">not sure</span></div>
</td></tr>
</tbody></table>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Finding the right parameter to evaluate and measure the nominated development project</span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Finding the right parameter to evaluate and measure development project is another great challenge. The effectiveness of an indicator can be measured and verified only if the information and analysis expected from this indicator are clear and pragmatic. An analysis of the situation and the definition of the effects referred form the basis of the measurement of each indicator that obliges a development project are very important and must be treated with a great responsibility. We believe that it is better to refer to pragmatic parameters on the field that all stakeholders of the project to understand as well as possible the aim of the development project and its effects on the economic, public, politic, social and cultural target site´s environments </span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> – Pragmatic parameters</span></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below summarizes some parameters that could determine if a development project must be happened depending on which sustainable development option we choose.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;"><tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td colspan="3" style="background: rgb(84, 141, 212); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 464.4pt;" valign="top" width="619"><div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
</td></tr>
<tr style="mso-yfti-irow: 1;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Parameters</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Obstacles </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Evaluation indicators</span></div>
</td></tr>
<tr style="height: 163.45pt; mso-yfti-irow: 2;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 163.45pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Electricity</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 163.45pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Regular breaks</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Frequent interruptions<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Fragility of electrical installations</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Poor management and maintenance</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Proliferation of fraud </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lack of discipline management</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Large voltage variations</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">high installation costs </span></div>
<div class="MsoNoSpacing">
<br /></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 163.45pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Access capability<span style="mso-spacerun: yes;"> </span>for all access capability in<span style="mso-spacerun: yes;"> </span>the remote villages</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity access in cities</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to address price </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity<span style="mso-spacerun: yes;"> </span>recovery</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity of subscribers in the villages and towns</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to develop the <span style="mso-spacerun: yes;"> </span>access of electricity to rural areas</span></div>
</td></tr>
<tr style="mso-yfti-irow: 3;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Drinking water</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Inadequate water supply </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficult access to drinking water in urban and rural areas</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lack of<span style="mso-spacerun: yes;"> </span>proper water in rural areas</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties of the <span style="mso-spacerun: yes;"> </span>installation of water pumps</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties <span style="mso-spacerun: yes;"> </span>and the lack of proper drinking water in the villages and rural areas</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity of<span style="mso-spacerun: yes;"> </span>the <span style="mso-spacerun: yes;"> </span>access of the poorest in proper drinking water</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity<span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span>to develop the <span style="mso-spacerun: yes;"> </span>access of drinking water in rural and urban areas</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity<span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span>to modernize <span style="mso-spacerun: yes;"> </span>water supply in rural centers </span></div>
</td></tr>
<tr style="height: 116.75pt; mso-yfti-irow: 4;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Housing</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lack of sociocultural infrastructures such as schools, colleges and high schools, health centers, housing, centers of development, rural development centers in remote villages, state administration, especially in rural areas.</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties for poorer <span style="mso-spacerun: yes;"> </span>to access to public social infrastructure (schools, clinics, roads, training center, fulfillment center, center for exchanging experiences, training center etc..</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lack of effective institutional and regulatory frameworks in the management and development of public social infrastructures</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lack of decent toilet covered </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Problem of excreta management</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties in managing solid waste and wastewater</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to centralize and <span style="mso-spacerun: yes;"> </span>to decentralize development <span style="mso-spacerun: yes;"> </span>services <span style="mso-spacerun: yes;"> </span>to promote sociocultural infrastructures in remote areas</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to measure the modern access to surface cultivation for rural people <span style="mso-spacerun: yes;"> </span>(development centers, land, rural centers)</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to building<span style="mso-spacerun: yes;"> </span>many <span style="mso-spacerun: yes;"> </span>adequate housing and related services for poor people</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity of improving living conditions in poor neighborhoods and safety in rural and urban populations</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to measure the <span style="mso-spacerun: yes;"> </span>public health for all</span></div>
<div class="MsoNoSpacing">
<br /></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capability to create the toilets and to provide the proper management including <span style="mso-spacerun: yes;"> </span>solid waste and wastewater</span></div>
<div class="MsoNoSpacing">
<br /></div>
<div class="MsoNoSpacing">
<br /></div>
</td></tr>
<tr style="height: 59pt; mso-yfti-irow: 5;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Social</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties of political participation </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Obstacle to cultural diversity</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficult choice</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Social exclusion</span></div>
<div class="MsoNoSpacing">
<br /></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to promote political participation efforts<span style="mso-spacerun: yes;"> </span>and to address cultures diversity</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to adopt the measures that<span style="mso-spacerun: yes;"> </span>promote efforts and measures of well-being</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to adopt political system that encourage free choice</span></div>
</td></tr>
<tr style="height: 59pt; mso-yfti-irow: 6;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lifestyle</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties in accessing transport</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficult to access shops and services</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Low citizenship and civility</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties in accessing education favorite</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lack of means of environmental protection</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to adopt development concepts that enable the <span style="mso-spacerun: yes;"> </span>access to<span style="mso-spacerun: yes;"> </span>public transport, to trade services, and that create values of citizenship and civility</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to adopt development´s environment that drives and promote public and private business, and social education, and that enables the<span style="mso-spacerun: yes;"> </span>protection of <span style="mso-spacerun: yes;"> </span>the environment</span></div>
</td></tr>
<tr style="height: 59pt; mso-yfti-irow: 7;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Sports and Recreation</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties events</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties in Sports</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties in accessing public and private<span style="mso-spacerun: yes;"> </span>library </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties involved á community life</span></div>
<div class="MsoNoSpacing">
<br /></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to develop <span style="mso-spacerun: yes;"> </span>events in urban and remote area</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacities that promote opportunities for sports </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity<span style="mso-spacerun: yes;"> </span>to access to public and private library</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">The chances to access to <span style="mso-spacerun: yes;"> </span>community life </span></div>
</td></tr>
<tr style="height: 59pt; mso-yfti-irow: 8;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Health</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficult access<span style="mso-spacerun: yes;"> </span>to health services</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties consulting health services</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Low life expectancy, </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Low capacity and capability of mortality</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Low capacity and support the delivery means</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">High morbidity</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lack of prenatal care</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity <span style="mso-spacerun: yes;"> </span>to seek treatment</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to afford traditional and modern medicines</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to give birth in a health center in urban and remote area</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to treat and to prevent<span style="mso-spacerun: yes;"> </span>HIV / AIDS and malaria</span></div>
</td></tr>
<tr style="height: 59pt; mso-yfti-irow: 9;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Education</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Low capacity of primary enrollment</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Low capacity secondary enrollment</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Low skills and literacy resources</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lack of access to primary school</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties in access to secondary school</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lack of access to training</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties in accessing favorite learning</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties of access to public assistance</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Schooling expenses</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">for public education</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 59pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to make schooling</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to pay for school supplies</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to access to a training center </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to access to national and international competitions</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to access to national and international scholarships</span></div>
</td></tr>
<tr style="height: 116.75pt; mso-yfti-irow: 10;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Environments </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Poor quality of the natural environment</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Poor environmental quality natural artificial diversity, aesthetic, architectural quality </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties to feel good </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties to exercise multiple activities with public policies that integrate all<span style="mso-spacerun: yes;"> </span>dimensions with maximum respect for the environment</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to protect the <span style="mso-spacerun: yes;"> </span>local environment </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to manage sustainable the local environment </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">capacity to <span style="mso-spacerun: yes;"> </span>exercise multiple social, public, private activities with public policies that integrate all<span style="mso-spacerun: yes;"> </span>dimensions with maximum respect of the environment</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to carry multiple public political activities integrating all dimensions with maximum respect of the environment</span></div>
</td></tr>
<tr style="height: 116.75pt; mso-yfti-irow: 11;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Social/office equipment</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Lack of afford or access:</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Car / truck</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Motorcycle</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Bicycle</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Refrigerator / freezer</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Cooker</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Sewing machine</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">kitchen</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Bar</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Technical rooms.</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Exhibition space. </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Iron</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Mattress / bed</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Watch or clock</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Land, building</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Livestock</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Sheep / goats</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to purchase</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">(Car / truck, motorcycle, bicycle, refrigerator / freezer, stove, sewing machine, kitchen, </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Iron, mattress / bed, watch or clock, land, buildings, livestock, sheep / goats, chickens, etc.).</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to access to bar,<span style="mso-spacerun: yes;"> </span>technical rooms, exhibition etc... spaces</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to enjoy the minimum life </span></div>
</td></tr>
<tr style="height: 116.75pt; mso-yfti-irow: 12;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Communication</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Access<span style="mso-spacerun: yes;"> </span>to information</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Access to knowledge </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Communication</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Radio / cassette player</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">TV</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Center <span style="mso-spacerun: yes;"> </span>for sustainable development training and exchange of experiences</span></div>
<div class="MsoNoSpacing">
<br /></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 116.75pt; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to access to right and actual information on radio / cassette player, Internet, <span style="mso-spacerun: yes;"> </span>phones, TV</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to access to the center of action in sustainable development training and exchange of experiences</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to access to local and regional knowledge for development exchange center</span></div>
</td></tr>
<tr style="mso-yfti-irow: 13;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Transport</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Rural roads are<span style="mso-spacerun: yes;"> </span>often impracticable</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">impracticable during rainy seasons</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Isolation of villages production </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties in disposing of production to commercial centers</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Isolation of production areas<span style="mso-spacerun: yes;"> </span>of goods<span style="mso-spacerun: yes;"> </span>food,<span style="mso-spacerun: yes;"> </span>service and consumption</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Difficulties in selling more</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">agricultural products to various national and regional markets</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Maritime and air transport often privatized and poorly distributed income</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Almost non-existent rail</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to create sustainable<span style="mso-spacerun: yes;"> </span>rural road </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity<span style="mso-spacerun: yes;"> </span>to access easily to public <span style="mso-spacerun: yes;"> </span>infrastructures, to commercial and regional centers</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to open up villages of<span style="mso-spacerun: yes;"> </span>their production</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to promote and provide the equitable distribution of public revenues and resources </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to promote<span style="mso-spacerun: yes;"> </span>public and private <span style="mso-spacerun: yes;"> </span>rail transport</span></div>
</td></tr>
<tr style="mso-yfti-irow: 14; mso-yfti-lastrow: yes;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 120.2pt;" valign="top" width="160"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Poste and telecommunication</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 198.65pt;" valign="top" width="265"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">access in remote areas limited</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity and capability of coverage limited limited, spontaneous interruption of telephone calls including access more difficult in<span style="mso-spacerun: yes;"> </span>rural areas. Access to internet limited</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 145.55pt;" valign="top" width="194"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to promote the access to <span style="mso-spacerun: yes;"> </span>urban and rural population</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to provide affordable cost units for all</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Capacity to offer <span style="mso-spacerun: yes;"> </span>all the access to the internet</span></div>
</td></tr>
</tbody></table>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Manage the complexity of the nominated development project</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;"></span></b></span></b></div>
<div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The traditional, linear planning models are not flexible to respond to certain obstacles that handicap sustainable development efforts. Anyway implementing successfully development projects in unknown environment is a great challenge. Most development projects fail when they meet local socio cultural infrastructures and because the traditional programme or project management methods are not able to cope with constant changes in the communities’ environment. Sometimes local communities could not exploit in sustainable manner the project on the target site because of the lacks of knowledge and sociocultural infrastructures that support efficient the project.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The success of development intervention depends on well collaboration and connection of the stakeholders of the project to each other, while making the knowledge related to the project more accessible and without restriction, more available in different knowledge´s format through the access to the suitable sociocultural infrastructures that support the project in a well-designed interaction between discipline, process and management tools.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> – </span><span lang="EN-US" style="mso-ansi-language: EN-US;">interaction between discipline</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below summarizes the interaction between discipline, process and tools that enable the management of the development project </span></div>
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<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td colspan="3" style="background: rgb(84, 141, 212); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 460.6pt;" valign="top" width="614"><div class="MsoNormal" style="text-align: justify;">
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Discipline:</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Process:</span></div>
</td><td style="background: gray; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.55pt;" width="205"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Tools:</span></div>
</td></tr>
<tr style="mso-yfti-irow: 2;"><td style="background: gray; border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.5pt;" width="205"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Project management</span></div>
</td><td style="background: gray; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.55pt;" width="205"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Initiating the project</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Planning the project</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Executing the project</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Monitoring and controlling the project </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Closing the project</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Statement of work, Project charter, Business case</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Work breakdown structure, Budget estimations, Resource allocation, Schedule</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Tracking, Project´s risk identification and mitigation, Reports on performance and compliance </span></div>
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<tr style="mso-yfti-irow: 3; mso-yfti-lastrow: yes;"><td style="background: gray; border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.5pt;" width="205"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Change management</span></div>
</td><td style="background: gray; border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 153.55pt;" width="205"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Planning for the change of the project</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Managing the change of the project</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Reinforcing the change of the project</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Individual change model</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Communications</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Sponsorship, </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Stake holders </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Participation and collaboration</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Local capacity building</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Coaching</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Training</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Resistance management</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Delivering and supporting the nominated development project on the target site</span></b></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Delivered a development project on the target site is complex and sometimes dangerous. It is a process that includes well-educated and non-educated folks. Delivered a development project on the target site with the participation of educated folk requires less effort. </span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">If the major programme's objective of Millennium Development Goals (MDGs) is to enhance the capacity of poor people to meet basic human requirement needs and to help them managing their own social, private, public, cultural and economic environments through the use of the available sociocultural infrastructures in sustainable development manner we need to work hand in hand with well-educated people and non-well-educated people. Delivered and supported development projects in a remote area are very complex. In that case, it becomes a little more difficult. The delivery and supporting of development project are very critical to the success of any development interventions. The delivery and supporting of each development project must be carefully treated at the beginning phase of the project. The delivery and supporting´s feasibility must be reviewed at each stage of the project.</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> – Pragmatic parameters</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">This table below summarizes some activities, solutions and guidance depending on sustainable development option we choose.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Activities </span></div>
</td><td style="border-color: currentColor black black currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-top-alt: solid black 1.0pt; padding: 0cm 5.4pt; width: 206.05pt;" valign="top" width="275"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Solutions and guidance </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Planning</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Potentials of the local<span style="mso-spacerun: yes;"> </span>knowledge and sociocultural knowledge infrastructures to assist in planning the delivering and supporting the project</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Project and stake holders <span style="mso-spacerun: yes;"> </span>guidance</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Checklist of features to be included in scope of design of the project</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Designing<span style="mso-spacerun: yes;"> </span>and building the project environment </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Culture compatibility</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Environment imaging </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Delivery<span style="mso-spacerun: yes;"> </span>and supporting guide on the target site</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Delivery process, and <span style="mso-spacerun: yes;"> </span>monitoring guide</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Change management<span style="mso-spacerun: yes;"> </span>guide on the target site </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Local acceptance testing </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Testing guide that enables beneficiaries to test and evaluate the project delivery including the building of<span style="mso-spacerun: yes;"> </span>capacity and <span style="mso-spacerun: yes;"> </span>shills criteria </span></div>
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<span lang="DE">Delivery<span style="mso-spacerun: yes;"> </span>planning and supporting <span style="mso-spacerun: yes;"> </span></span></div>
</td><td style="border-color: currentColor black windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid black 1.0pt; mso-border-top-alt: solid black 1.0pt; padding: 0cm 5.4pt; width: 206.05pt;" valign="top" width="275"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Access to knowledge management that enables the project guide</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Access to the Sociocultural management that support and enable the efficient exploitation of the project<span style="mso-spacerun: yes;"> </span>guide</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Volume of the available knowledge potentials and resources that facilitate the delivery of the project. </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Available knowledge<span style="mso-spacerun: yes;"> </span>(academic and non-academic)<span style="mso-spacerun: yes;"> </span>to support the project</span></div>
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<tr style="height: 15pt; mso-yfti-irow: 6; mso-yfti-lastrow: yes;"><td style="border-color: currentColor black windowtext; border-style: none solid solid; border-width: medium 1pt 1pt; height: 15pt; mso-border-bottom-alt: windowtext .5pt; mso-border-left-alt: black 1.0pt; mso-border-right-alt: black 1.0pt; mso-border-style-alt: solid; mso-border-top-alt: windowtext .5pt; padding: 0cm 5.4pt; width: 200.75pt;" valign="top" width="268"><div class="MsoNormal">
<span lang="DE">Operations Readiness</span></div>
</td><td style="border-color: currentColor black windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; height: 15pt; mso-border-bottom-alt: solid windowtext .5pt; mso-border-right-alt: solid black 1.0pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 206.05pt;" valign="top" width="275"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Desired project delivery monitoring on the target site</span></div>
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</tbody></table>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Planning the delivery review of the nominated development project</span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The delivery review ensures that all stakeholders agreed on the delivery and supporting processes of the project on the target site. The review process ensures that the stakeholders are prepared to deliver and to support the project right on the target site. We believe that all stakeholders of the project must be present at the planning of the delivery review, supporting review in order to discuss and to ensure the delivery and supporting readiness from their perspectives. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> – </span><span lang="EN-US" style="mso-ansi-language: EN-US;">responsibility criteria </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below summarizes some responsibility criteria in delivering and supporting the project on the target site depending on sustainable development option we choose.</span></div>
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</thead><tbody>
<tr style="mso-yfti-irow: 1;"><td style="background: rgb(166, 166, 166); border: 1pt solid black; padding: 0cm 5.4pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Change management on the target site</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Has the quality bar of the project design and delivery strategies been met? Has all projects testing on the target site been completed? </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Have release notes from testing been captured in the knowledge base (academic and non-academic base)? Are the local support team and the target community aware of this knowledge? </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">Have the local sociocultural infrastructures that support the project been changed?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Are all sociocultural infrastructures (physical and soft infrastructures) that secured the project are available?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Have local knowledge resources and potentials been backed up?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Have physical and soft infrastructures rollback been tested on the target site?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Are results of testing the delivery of the project available with the right knowledge format (academic and non-academic?</span></div>
</td></tr>
<tr style="mso-yfti-irow: 2;"><td style="background: rgb(166, 166, 166); border: 1pt solid black; padding: 0cm 5.4pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Service Management on the target site </span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor black black currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; padding: 0cm 5.4pt; width: 9cm;" valign="top" width="340"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Does the project delivery meet the sustainable development requirements? Is the full knowledge that enables the exploitation of the project available in the right format?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Do the development project business cases have clear understanding of the local beneficiaries’ interests and its impact on their sustainable development environments?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Are the project functions fully operable on the target site? Are beneficiaries capable to exploit the project for their own well-being? </span></div>
</td></tr>
<tr style="mso-yfti-irow: 3;"><td style="background: rgb(166, 166, 166); border: 1pt solid black; padding: 0cm 5.4pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Sociocultural Infrastructure on the target site</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor black black currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; padding: 0cm 5.4pt; width: 9cm;" valign="top" width="340"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Do the sociocultural infrastructures that enable the project and being used meet the development design criteria?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Are adequate access to the sociocultural<span style="mso-spacerun: yes;"> </span>infrastructure and local supporting available </span></div>
</td></tr>
<tr style="mso-yfti-irow: 4;"><td style="background: rgb(166, 166, 166); border: 1pt solid black; padding: 0cm 5.4pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Operation on the target site</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor black black currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; padding: 0cm 5.4pt; width: 9cm;" valign="top" width="340"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Has the project operations team been local trained on all operational tasks, such as culture, interests and conflict management?</span></div>
</td></tr>
<tr style="mso-yfti-irow: 5;"><td style="background: rgb(166, 166, 166); border: 1pt solid black; padding: 0cm 5.4pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Support on the target site</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor black black currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; padding: 0cm 5.4pt; width: 9cm;" valign="top" width="340"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Are the local beneficiaries trained and ready for the operation of the project? </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Has the knowledgebase that support the project been populated with local knowledge format and known issues?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">If the target site environment will be affected and act differently, is the local project support ready with workarounds and change management?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Has communication to project beneficiaries occurred with the right information format? </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Do they know new knowledge for development is being deployed and do they know what their responsibilities are? Are they responsible for the suitable maintenance of the project in collaboration with the entire stakeholder?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Has a training plan been developed to ensure that project beneficiaries are trained on the new project knowledge and its features?</span></div>
</td></tr>
<tr style="mso-yfti-irow: 6;"><td style="background: rgb(166, 166, 166); border: 1pt solid black; padding: 0cm 5.4pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Security on the target site</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor black black currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; padding: 0cm 5.4pt; width: 9cm;" valign="top" width="340"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Does the local knowledge release meet the objective of the project requirements?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Have the local knowledge release a significant impact on the target site </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Are there efficient sociocultural infrastructures that support the released local knowledge?</span></div>
</td></tr>
<tr style="mso-yfti-irow: 7; mso-yfti-lastrow: yes;"><td style="background: rgb(166, 166, 166); border: 1pt solid black; padding: 0cm 5.4pt; width: 148.85pt;" valign="top" width="198"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Local community on the target site</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor black black currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; padding: 0cm 5.4pt; width: 9cm;" valign="top" width="340"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Has all known warranty knowledge on the target sit been available in the right format (academic, non-academic)?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Has the local community the capacity and is available for support the project modification?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Does the target community knows and understand the timing and scope of the project´s intervention?</span></div>
</td></tr>
</tbody></table>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Evaluation for continuous improvement of the nominated development project</span></b></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">The principle of continuous improvement of the development of the project implies that the project is continually assessed through tools, feedbacks and perceptions of the local communities and all stakeholders designed from inspection, like indicators and assessment approach. Internal and external evaluation should be carried out through grids adapted to the size and complexity of the project.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> – continuous improvement</span></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below summarizes some continuous improvements criteria depending on sustainable development option we choose.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;"><tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td colspan="2" style="background: rgb(84, 141, 212); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 460.6pt;" valign="top" width="614"><div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
</td></tr>
<tr style="mso-yfti-irow: 1;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Are we doing the right thing?</span></div>
<div class="MsoNormal">
<br /></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Are we improving the life situation of the poor on the targeted group? </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Helping us the project to achieve the amelioration of the social condition of the poor on the targeted group? </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Let’s change the project and set the right priorities?</span></div>
<div class="MsoNormal">
<br /></div>
</td></tr>
<tr style="mso-yfti-irow: 2;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Mustering the target site environment</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">What are we going to understand the target site environment? </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Do the target site environment´s potentials attract the attentions of the community development workers?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Can we work hand in hand with the community that we have in front of us?</span></div>
</td></tr>
<tr style="mso-yfti-irow: 3;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Are we doing it right?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Are we achieving our development project goals?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">What have we done correctly / incorrectly?</span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">Expectations of the targeted group are being met?</span></div>
</td></tr>
<tr style="mso-yfti-irow: 4; mso-yfti-lastrow: yes;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">How can we improve?</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">What should we change in the future? </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">How can we produce more with the same input? </span></div>
<div class="MsoNormal">
<span lang="EN-US" style="mso-ansi-language: EN-US;">How can we achieve the same effect with less input?</span></div>
</td></tr>
</tbody></table>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Communication</span></b></div>
<div style="text-align: justify;">
<br />
<span lang="EN-US" style="mso-ansi-language: EN-US;">Effective communication can improve relationships by deepening connections to others and improving teamwork, decision-making, and problem solving. An important factor to success development project on the target site depends on how we communicate with local representatives and non-local representatives. This requires that we understand very well the culture and the communication´s style and format both on the target site and outside the target site. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> – continuous improvement</span></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br />
<hr align="center" noshade="" size="2" style="color: #8db3e2;" width="100%" />
<span lang="EN-US" style="mso-ansi-language: EN-US;"></span><br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below summarizes some communication improvement depending on project´s environment</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; border: currentColor; mso-border-alt: solid windowtext .5pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;"><tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0;"><td style="background: rgb(84, 141, 212); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
</td><td style="background: rgb(84, 141, 212); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNoSpacing" style="text-align: justify;">
<br /></div>
</td></tr>
<tr style="mso-yfti-irow: 1;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Communication</span></div>
<div class="MsoNoSpacing">
<br /></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Are we talking and listening to the skills of others</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Do we focus on face to face style?</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Are we working together as a team from beginning to end of project?</span></div>
</td></tr>
<tr style="mso-yfti-irow: 2;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Courage</span></div>
<div class="MsoNoSpacing">
<br /></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Do we say things with transparency at any time in telling the truth about the progress of the project, the estimates? </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Do we commit individually and collectively about what we do?</span></div>
</td></tr>
<tr style="mso-yfti-irow: 3;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Feedback</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Do we solicit feedback as early and as often as possible by the project target site team and local beneficiaries?</span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Do we consider the feedback and continuously adapt the project to the beneficiaries’ requirements?</span></div>
<div class="MsoNoSpacing">
<br /></div>
</td></tr>
<tr style="mso-yfti-irow: 4;"><td style="background: rgb(166, 166, 166); border: 1pt solid windowtext; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Simplicity</span></div>
</td><td style="background: rgb(166, 166, 166); border-color: currentColor windowtext windowtext currentColor; border-style: none solid solid none; border-width: medium 1pt 1pt medium; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt; padding: 0cm 5.4pt; width: 230.3pt;" valign="top" width="307"><div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Do we deliver simple and exploitable project solution without restriction to achieve the project objectives? </span></div>
<div class="MsoNoSpacing">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Do we encourage collaboration and interactions with the local project team group and the external project team group? </span></div>
<div class="MsoNoSpacing">
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Do we respect the knowledge, competences, and skills of the local project team group? <br />Do we respect the expertise and the work of each stake holders? </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-fareast-font-family: "Times New Roman";">Do we respect the social values and the project processes on the target site environment</span></div>
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<a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" name="article1.body1.sec4.sec1.p1"></a><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">Conclusion</span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">A key challenge in this work was the definition of a holistic intervention in development sector. We defined the Holistic framework as an intervention which included all stakeholders in all the phases of the project. Bringing different stakeholders together for the common good can introduce various new perspectives in the management, operation, delivery and supporting of projects.</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://www.blogger.com/blogger.g?blogID=5733734842582254876" title="Collapse"><span style="color: windowtext; text-decoration: none; text-underline: none;">Reference table</span></a> –difficulties of the holistic framework </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">This table below summarizes some difficulties of the holistic framework to improve development projects</span><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Arial","sans-serif"; mso-ansi-language: EN-US;"></span></b></div>
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<b><span lang="DE" style="color: black; font-weight: normal; mso-bidi-font-weight: bold; mso-fareast-font-family: Calibri;">Incidence</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: red; mso-ansi-language: EN-US; mso-fareast-font-family: Calibri;"></span></b></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN; mso-fareast-font-family: Calibri;">While bringing different stakeholders together for the common good can introduce various new perspectives to the dynamic of the discussion, there is also the looming threat of group think. This occurs when the stronger personalities are so persuasive that they manage to take over the discussion and supplant their ideas as the outcome for the group<span style="color: red;"></span></span></div>
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<b><span lang="EN-IN" style="color: black; font-weight: normal; mso-ansi-language: EN-IN; mso-bidi-font-weight: bold; mso-fareast-font-family: Calibri;">Ambiguity </span></b></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN; mso-fareast-font-family: Calibri;">If the responsibilities of the different stakeholders are not clearly defined their contribution may fall into ambiguity and the result can only be chaos. Ambiguity is particularly common in collaborative groups that are extremely large. The benefit of having several different perspectives starts to decline after an optimum number of members is crossed and this number may vary from project to project.</span></div>
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<b><span lang="DE" style="color: black; font-weight: normal; mso-bidi-font-weight: bold; mso-fareast-font-family: Calibri;">Cost</span></b><b><span lang="EN-IN" style="color: black; font-weight: normal; mso-ansi-language: EN-IN; mso-bidi-font-weight: bold; mso-fareast-font-family: Calibri;"></span></b></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN; mso-fareast-font-family: Calibri;">Although advancements in technology make it possible for collaborative efforts to cross international barriers and even time zones, the cost of doing this must be factored into the equation. The larger the number of individuals involved in the collaborative effort the greater the cost of the exercise in terms of directly facilitating meetings and indirectly because of the time spent away from their other duties.</span></div>
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<b><span lang="DE" style="color: black; font-weight: normal; mso-bidi-font-weight: bold; mso-fareast-font-family: Calibri;">Times</span></b></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN; mso-fareast-font-family: Calibri; mso-fareast-language: DE-AT;">Quite simply, when more people need to be consulted before a decision can be made, the project lead times are extended to facilitate this extra consultation</span><span lang="EN-IN" style="mso-ansi-language: EN-IN; mso-fareast-font-family: Calibri;"></span></div>
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<b><span lang="DE" style="color: black; font-weight: normal; mso-bidi-font-weight: bold; mso-fareast-font-family: Calibri;">Conflict</span></b><b><span lang="EN-IN" style="color: black; font-weight: normal; mso-ansi-language: EN-IN; mso-bidi-font-weight: bold; mso-fareast-font-family: Calibri;"></span></b></div>
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<span lang="EN-IN" style="mso-ansi-language: EN-IN; mso-fareast-font-family: Calibri;">When team members are constantly at crossroads over key points, the project suffers. Personality clashes have a lot to do with the ability to come to an agreement and if the chosen individuals are not able to communicate effectively, the overall project objectives will not be met.</span><span lang="EN-IN" style="mso-ansi-language: EN-IN; mso-fareast-font-family: Calibri; mso-fareast-language: DE-AT;"></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">We can conclude from the table above that this approach is not easy and requires great resources and efforts. However we think it would be a great benefit to community development to adopt and adapt this proposal in development project´s environment to get more efficient results. We really need a holistic framework approach so we can improve many development´s interventions results </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">Adopting this framework will guarantee that any development intervention has it merit on the target site. We really hope that community development will think about adapting this proposal in development agenda to achieve great development results on any target site.</span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;"><span lang="EN-AU" style="color: #4c575f; font-family: "Arial","sans-serif"; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Author, Amouzou Bedi, contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank">LinkedIn</a>. I will try to update this paper on a regular basis if a need arises. Please if you have a suggestion and feedback with regards to this paper, please feel free to contact me. Your feedbacks and ideas are welcome.</span> </span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="color: #548dd4; mso-ansi-language: EN-US;">References.</span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">[Inclusise, URL] I.clusive design</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">URL: <a href="http://www.inclusivedesigntoolkit.com/betterdesign2/whatis/whatis.html" target="_blank"><span lang="DE" style="color: windowtext; mso-ansi-language: DE; text-decoration: none; text-underline: none;">http://www.inclusivedesigntoolkit.com/betterdesign2/whatis/whatis.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">[Knowledge, URL] Knowledge Engineering</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">[Povertry, URL] Povertry Reduction</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">URL:<a href="http://www.undp.org/content/undp/en/home/ourwork/povertyreduction/focus_areas/focus_inclusive_development/" target="_blank"><span lang="DE" style="color: windowtext; mso-ansi-language: DE; text-decoration: none; text-underline: none;">http://www.undp.org/content/undp/en/home/ourwork/povertyreduction/focus_areas/focus_inclusive_development/</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">[InclusiveDEv, URL] inclusive-development</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">URL: <a href="http://inclusive-development.org/inclusivedevelopment.php?spk=en" target="_blank"><span lang="DE" style="color: windowtext; mso-ansi-language: DE; text-decoration: none; text-underline: none;">http://inclusive-development.org/inclusivedevelopment.php?spk=en</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">[Industrialization, URL] industrialization-priority-for-africas</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">URL:<a href="http://www.unido.org/media-centre/press-releases/news/article/date/2013/06/01/ticad-participants-say-industrialization-priority-for-africas-development.html" target="_blank"><span lang="DE" style="color: windowtext; mso-ansi-language: DE; text-decoration: none; text-underline: none;">http://www.unido.org/media-centre/press-releases/news/article/date/2013/06/01/ticad-participants-say-industrialization-priority-for-africas-development.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-fareast-language: DE-AT;">[Amouzou Bedi] Knowledge Package for Development<br />URL: http://amouzoubedi.blogspot.co.at/2012_10_01_archive.html<br />[Amouzou Bedi] Creating decentralized knowledge management and transfer culture for development<br />URL: http://amouzoubedi.blogspot.co.at/2012_09_01_archive.html<br />[Amouzou Bedi] La coopération agile au développement, book french édition<br />URL:http://amouzoubedi.blogspot.co.at/2011/09/la-cooperation-agile-au-developpement.html<br />[Amouzou, Bedi] La vie privée et sociale des plus pauvres: indicateurs pertinents dans les processus d´évaluation des programmes et projets de développement (Actuellement en édition)<br />URL: http://amouzoubedi.blogspot.co.at/2011_05_01_archive.html</span></div>
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com7tag:blogger.com,1999:blog-5733734842582254876.post-35383830371686108892013-04-04T04:44:00.000-07:002013-11-09T01:45:12.586-08:00Agile Strategy: the power of human factors in the design and support of your business applications management<span lang="EN-GB" style="color: #333333; font-family: Arial; font-size: x-small; mso-ansi-language: EN-GB;"></span><br />
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;"></span><br /></div>
<br />
<br />
<br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Agile strategy is an innovative strategy model that enables companies to work with human factors and business cases successfully. In this article I explore human factors to apply the practice of collaborative innovation as a means to realize with success the conception and the strategy of a <a href="http://www.webopedia.com/TERM/D/devops_development_operations.html" target="_blank">business applications</a> </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">management. </span><br />
<br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">A Business Partner, Chief Information Officer (CIO), and
<a href="http://amouzoubedi.blogspot.co.at/2013/11/it-financial-management-from-what-to-how.html" target="_blank">IT Department</a> that sit around and wait for the Business Application Strategy to
be formalised to build a robust business application management strategy and vision could not respond efficient and optimal to their businesses needs, </span><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">behaviours and transformations</span>. The<span style="mso-spacerun: yes;">
</span>Business Application <span style="mso-spacerun: yes;"> </span>Bottom line
is that the Business Application Strategy should support business objectives,</span><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;"> behaviours, and transformations</span></span>
with new technology, </span><span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">new business application</span> as needed as the IT department delivers effective Business application Services and innovative
technology solutions to respond and improve competitiveness, demonstrated and articulated
in a dynamic business environment and IT market trend.</span><br />
<br /></div>
<div style="text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"> </span><br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">An integrated agile business applications management that rewards IT department with more satisfying work and customers with more useful business applications. </span><br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"></span><br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">For example: </span><span style="color: #0b5394;"><b>1.) Customers describe subset of needs. 2.) Team commits on what they can deliver. 3.) Team agrees on good, sustainable working conditions. 4.) Team delivers and supports acceptable, quality product. 5.) Repeat</b></span>.<br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"></span><br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"></span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiq3nSzkFFYNTI6xPfEbCnvgFGN49qkPf_qDq3r-aLCfsoD_pi31-RNq7P1vXI_w-8UX2RwDLGtTHXnSvgiGJpc18OzUzHE28JnQk3tGM6SXjYVcBpkR7RA-YCvEgYWhFVOSt26tkitoXE/s1600/agile+.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="271" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiq3nSzkFFYNTI6xPfEbCnvgFGN49qkPf_qDq3r-aLCfsoD_pi31-RNq7P1vXI_w-8UX2RwDLGtTHXnSvgiGJpc18OzUzHE28JnQk3tGM6SXjYVcBpkR7RA-YCvEgYWhFVOSt26tkitoXE/s400/agile+.JPG" width="400" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
Fig. Source: <a href="http://mgmtplaza.com/" target="_blank">Management PLaza</a></div>
<br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Today’s business environments are dynamic, and present companies with unprecedented business strategy challenges. Optimizing processes, setting key performance indicators, choosing the most famous IT framework etc. do not guarantee any more success. Designing and supporting well business applications today requires a new management model, and new human factors approach strategy. </span></div>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgRZeuadc6EOg7TnfRKk85YOA6CkOX_YxtBp_k913xlXe5vKz3sl9OKA65sLRZSCwkIHmA76nOGlHYtjYXEpxd4LPZE19nB8mVwYk64si2WTY39RwSNl987hRo-H68paC4n3KxY9N-JDrs/s1600/ict.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="232" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgRZeuadc6EOg7TnfRKk85YOA6CkOX_YxtBp_k913xlXe5vKz3sl9OKA65sLRZSCwkIHmA76nOGlHYtjYXEpxd4LPZE19nB8mVwYk64si2WTY39RwSNl987hRo-H68paC4n3KxY9N-JDrs/s400/ict.jpg" width="400" /></a></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Agile strategy is an innovative strategy model that could enable companies to design and support a successfully business application in an unstable and complicated environment...</span></div>
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<br /></div>
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<span style="color: #0b5394;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">…means that agile software development methodology is a correct methodology to build business application strategy? </span></b></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">The interaction, the collaboration, the continually feedbacks, the involvement of external and internal customers etc. are some keys factors that empower integrated agile business applications management. Using agile software development methodology peer to peer for designing and supporting business application may not work. Integrated agile business applications management requires an innovative agile management process. An innovation that combines well human factors and machines processes.</span></div>
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<span style="color: #0b5394;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">…integrated agile business applications, ensuring your customer collaboration </span></b></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">The primary objective of this new business application management model, and of agile strategy, is to maximize the business applications economic value that IT departments deliver to both their customers and stakeholders through well collaboration and participation processes. This means human factors are taking into account while deciding, testing and making choice on what business applications to use.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Framework and processes do not guarantee absolute the success of your business application alignment and transformation.<span style="mso-spacerun: yes;"> </span>To accomplish this central goal, IT department must be designed to break down the distance that normally comes with IT services and the customers business requirements.</span><br />
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"> People are the most important factors, both internally and externally, when designing and driving business applications innovation within a company.<span style="mso-spacerun: yes;"> </span>It is mandatory to take into account the human factors to build a successful business application strategy<b>....</b></span><br />
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span style="color: #0b5394;">…engaging your customers</span></span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span style="color: #0b5394;"><span style="color: #0b5394;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"> </span></b></span>in the choice/designing of your business applications management line</span><span style="mso-spacerun: yes;"><span style="color: #0b5394;"> </span> </span></span></b></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Focusing on the customers’ needs and rapid response to the customers’ business requirements are the key challenges of the </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">designing and the </span></span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">management of </span> </span>business applications. In contrast to the traditional approach, an integrated agile business application management is a continual process, focused on engaging<span style="mso-spacerun: yes;"> </span>IT Staff and customers<span style="mso-spacerun: yes;"> </span>throughout the organization in the designing, in the testing, in the choice of <span style="mso-spacerun: yes;"> </span>the business applications line and it models. This helps IT department, CIO, business application manager, IT system engineer etc. to understand well and quickly the scope of the customers’ business requirements..... </span><br />
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<span style="color: #0b5394;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">…exploiting the feedbacks, visions etc. of your customers effective and learning from the past experiences </span></b></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Continual testing, lots of analysis, enormous passion, innovation and collaboration during the decisions, designing, deployment, supporting and upgrading etc. of the business applications, and particularly the continual feedback of your customers with regards to the performance of your business applications enabling your company to realize its true potential in a dynamic business applications environment.......</span></div>
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<span style="color: #0b5394;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">…supporting dynamic and challenge environment with effective collaborations</span></b></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Sure, we have resistance to certain things while discussion with applications users group who have or do not have enough experience. This is a great challenge. I think that this is a great positive challenge one. You as product Owner or application manager can usually give your points for why you think it's good, and hear the </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">customers points for why they think it is bad, and come to some common grounds.<span style="mso-spacerun: yes;"> </span>This challenge is good for focus and perspective and does not mean changing the collaboration with team and customers. Sometimes your applications users group could change your point of view so that you could make the best choice...... </span></div>
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<span style="color: #0b5394;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"> <b>…your customer</b></span></span><span style="color: #0b5394;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><b><span style="color: #0b5394;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">s’ </span></b></span>feedbacks enable you to make a good decision</b></span></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Listing to those you are supposed to help and to work with is a great art. Collaboration isn’t just about producing a lot of things quickly. It’s about listening to direct and indirect sources of feedback of external and internal customers to learn how your business applications requirements, testings, initiatives, deployment and support etc. are performing, and then using rapid feedbacks and interactions to adjust and improve accordingly. Customers’ feedbacks are the best metrics to measure the performance and the status of your business applications management environment…</span></div>
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<span style="color: #0b5394;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">….encouraging transparency of IT costs, benefits, and risks</span></b></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">An integrated agile business applications focuses on the business applications requirements through talking, discussion, testing etc. with the customers about things that the business needs and understands. This guarantees the optimal using of your applications department resources....</span></div>
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<span style="color: #0b5394;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">….focus on your customers’ requirements, not your competition </span></b></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Integrating a well agile strategy within a chosen framework may make great sense to work effective with your customers on the basis of the required business case and see which software application corresponds well to it business case requirements. This means you need to work hand in hand with your customers to make the best choice of the </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">software application that integrates and supports well it business requirements....</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span style="color: #0b5394;">……engaging effective and transparent communication with yours customers</span></span></b></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Well documented customer’s perceptions, visions, requirements, negotiations, matters, satisfactions including listening, analysing, engagement, interaction and measurement are well integrated-resources to build successfully application management strategy. This could be reached through a well-integrated agile approach, <a href="http://devops.com/" target="_blank">communication and collaboration</a> process…</span><br />
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<span style="color: #0b5394;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Conclusion </span></b></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">The choice and the combination of the framework (traditional management/evaluation models, COBIT, ITIL, Prince2, PMP, ISO/IEC, Scrum, waterfall model etc.) depends on your business applications strategies, business requirements, the actual environment and stage of your business applications management, and the choice of each manager and the organizational management strategies. </span><br />
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Frameworks provide guidelines for designing your business applications. Framework and processes do not guarantee the success of your business applications management strategy.<span style="mso-spacerun: yes;"> En tout cas,</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiTdxQx9H2xFX5zdXMHw8MyQy1TcSmLzqmB7oFa35YrNlT5ySf5Uz39ousHJTg_kwwGlD8_ArXBX0DzcAubSI7JaTn3-RnPuK7hnqvSTWGlpUt6RLqYcAWv6Z6Td-lDTBQ3aZNCZCNPsHk/s1600/Bedi.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="330" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiTdxQx9H2xFX5zdXMHw8MyQy1TcSmLzqmB7oFa35YrNlT5ySf5Uz39ousHJTg_kwwGlD8_ArXBX0DzcAubSI7JaTn3-RnPuK7hnqvSTWGlpUt6RLqYcAWv6Z6Td-lDTBQ3aZNCZCNPsHk/s400/Bedi.JPG" width="400" /></a></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">People are the most important factor, both internally and externally, when driving business applications innovation within a company.<span style="mso-spacerun: yes;"> </span><span style="mso-bidi-font-weight: bold;">Human factors</span>, particularly your customers´ perceptions, feedbacks, requirements and visions must be carefully taken into account if you want to build a successful business application management strategy.......</span><br />
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-GB" style="font-family: "Times New Roman"; font-size: 12pt; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;"><b><span style="background-color: white;">You may also be interested in the following </span><span style="background-color: white;"> papers</span></b><span style="background-color: white;"> - <b>Agile in sustainable development arena</b>:</span> </span></span></span><br />
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-GB" style="font-family: "Times New Roman"; font-size: 12pt; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;"></span></span></span><br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-GB" style="font-family: "Times New Roman"; font-size: 12pt; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;">1. <a href="http://amouzoubedi.blogspot.co.at/2011/05/evaluation-agile-la-vie-privee-et.html" target="_blank">Évaluation agile: la vie privée et sociale des plus pauvres comme des indicateurs pertinents dans les processus d´évaluation des projets et programmes de développement durable</a></span></span></span><br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-GB" style="font-family: "Times New Roman"; font-size: 12pt; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;">2. <a href="http://amouzoubedi.blogspot.co.at/2013/01/why-operate-agile-in-sustainable.html" target="_blank">Why operate agile in sustainable development programmes and projects?</a></span></span></span><br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-GB" style="font-family: "Times New Roman"; font-size: 12pt; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;">3. <a href="http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html" target="_blank">Évaluation Agile et les Objectifs du Millénaire pour le Développement</a> </span></span></span><br />
4. <a href="http://amouzoubedi.blogspot.co.at/2012/12/agile-knowledge-package-quality-policy.html" target="_blank">Agile knowledge Package Quality Policy: It is the Right Delivery and the Real-Time Access to the Knowledge for Development!</a><br />
5. <a href="http://amouzoubedi.blogspot.co.at/2011/10/la-cooperation-agile-au-developpement.html" target="_blank">La coopération agile au développement</a><br />
6. <a href="http://amouzoubedi.blogspot.co.at/2011/04/la-gouvernance-des-partenariats-public.html" target="_blank">La gouvernance des Partenariats Public-Privé (PPP), la gestion des ressources locales et aides au développement en Afrique</a><br />
7. <a href="http://www.webopedia.com/TERM/D/devops_development_operations.html" target="_blank">DevOps - development and operations</a><br />
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<span lang="EN-AU" style="color: #4c575f; font-family: "Arial","sans-serif"; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Author, Amouzou Bedi, sample paper, contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank">LinkedIn</a>. I will try to update this paper on a regular basis if a need arises. Please if you have a suggestion and feedback with regards to this paper, please feel free to contact me. </span><br />
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<span style="color: #0b5394;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;">Reference</span></b></span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"></span><br /></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">[AGILE, URL] Agile Manifesto<br />URL: http://agilemanifesto.org</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">[Amouzou Bedi] La coopération agile au développement, book french édition<br />URL:http://amouzoubedi.blogspot.co.at/2011/09/la-cooperation-agile-au-developpement.html<br />[Appelo 2011] What Is Agile Management?<br />From Jurgen Appelo, 10. Februar 2011<br />About being a manager in an Agile organization<br />Photos: Agile in a Flash: Basic Agile Flow<br />URL: wwww.agileinaflash.blogspot.com</span><br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;">[PHOTO,URL ] <a href="http://www.pronexis.ch/de/loesungen/ict-loesungen">http://www.pronexis.ch/de/loesungen/ict-loesungen</a> </span></div>
DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com3tag:blogger.com,1999:blog-5733734842582254876.post-2800231631001731542013-03-14T04:55:00.000-07:002013-10-06T03:23:11.968-07:00A holistic approach: the sociocultural infrastructures and the Millennium Development Goals (MDGs)<div style="text-align: justify;">
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<span lang="EN-GB" style="font-family: Arial;">ITIL </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span><span lang="EN-GB" style="font-family: Arial;">V3 (IT Service Management) </span><br />
<span lang="EN-GB" style="font-family: Arial;">PRINCE2 </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span> <span lang="EN-GB" style="font-family: Arial;">(Projects in Controlled Environments)</span></div>
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<span lang="EN-GB" style="font-family: Arial;"><span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik </span>- Diplom-Ingenieur</span></div>
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<span lang="FR" style="font-family: Arial;">Informatikmanagement - Mag. rer. soc. oec</span> </div>
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<span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: Arial;">rer. soc. oec</span></div>
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<span lang="FR" style="font-family: Arial;">Social Science - DEUG</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;"><i>"<b>Sociocultural Infrastructures</b>" are basic physical and organizational structures needed for the operation of a society or enterprise, or the services and facilities necessary for an economy to function. It is an important term for judging a country or region's development....</i></span></div>
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<i><span lang="EN-GB" style="mso-ansi-language: EN-GB;">These </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">sociocultural infrastructures
include, for example, learning experience, spiritual, moral, religion and philosophy dimensions, </span>transport
infrastructures, water infrastructures, communication infrastructures, solid and
liquid waste infrastructures, earth monitoring and measurement infrastructures,
management and governance of social infrastructures, economic and cultural
infrastructures, economic infrastructures, social infrastructures, cultural
infrastructures, environmental infrastructures etc......</span></i><br />
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">It seems that we often underestimate the "<b>power</b>" and the central <b>"role"</b> of the right access to adequate sociocultural infrastructures and the related knowledge mangement and transfer in sustainable development sector. We need to focus more attention on sociocultural infrastructures for achieving better development results. This requires new development strategies, politics, visions etc. that aim to encourage innovation and find creative, accessible and acceptable solutions to the access to sociocultural infrastructures development challenges for poor people.... </span><br />
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There are great efforts and good progress to achieve the MDGs. <span class="short_text" id="result_box" lang="en"><span class="hps">However </span></span><span lang="EN-US" style="mso-ansi-language: EN-US;">some new </span><span lang="EN-US" style="mso-ansi-language: EN-US;"><span class="short_text" id="result_box" lang="en"><span class="hps"> great challenge</span>s <span class="hps">occur. The </span></span></span><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">challenges are not only how to achieve </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">the Millennium Development Goals </span></span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">(MDGs)</span></span></span></span></span></span></span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">, </span></span>but </span><span class="long_text short_text" id="result_box" lang="en"><span class="hps">how to support and to make</span> <span class="hps">sustainable </span></span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">the Millennium Development Goals </span></span></span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">(MDGs)</span>....</span></span></span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">....</span></span> </span><br />
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Sustaining Millennium Development Goals (MDGs) quality requires taking a strategic view that may present short to medium term challenges, and the right sociocultural infrastructures with the related right knowledge management should be able to help address such challenges.<br />
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<span lang="EN-AU" style="color: #0083a5; font-family: "Arial","sans-serif"; font-size: 14pt; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">The access to the right sociocultural infrastructures</span>.</span></span></span><br />
<span lang="EN-AU" style="color: #0083a5; font-family: "Arial","sans-serif"; font-size: 14pt; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="mso-ansi-language: EN-US;"> </span></span></span><span lang="EN-US" style="mso-ansi-language: EN-US;"><br /></span><br />
The access to the right sociocultural infrastructures with the right related knowledge management and transfer are critical factors to achieve, to support and to make sustainable the Millennium Development Goals (MDGs). We<span class="comment-body" data-li-comment-text=""> can fully be equipped with the requisite skills and knowledge of what we see, what we know and what we get in interation with our social environment.</span><br />
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O<span lang="EN-GB" style="mso-ansi-language: EN-GB;">nce we get the access to the right sociocultural infrastructures with the right related knowledge management and transfer: good leadership, peace, security, good governance, sustainable jobs creation, local capacities building, democracy, sustainable development innovations, poverty reduction, education, poor people’s empowerment, social and human progress including<span lang="EN-GB" style="mso-ansi-language: EN-GB;"> achieving universal primary education, eradicating extreme poverty and hunger, promoting gender equality and empowering women, reducing child mortality rates, improving maternal health, combating HIV/AIDS, malaria, and other diseases, ensuring environmental sustainability, and developing a global partnership for development</span> </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">etc.</span> will progressively impose themselves........</span></div>
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Unfortunately no society can develop sustainable without access to the adequate economic, social, public, and cultural infrastructures (physical infrastructures) and the related knowledge management and transfer (soft infrastructures) that affect and endorse the daily lives and activities of their citizens whereever they are living.... <br />
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">As economic and environmental crises deepen, there is a alternative-based recognition that many aspects of the Millennium Development Goals (MDGs) efforts need to be reinvented.<span style="mso-spacerun: yes;"> </span>The lacks of the sociocultural infrastructures </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">and the related knowledge management and transfer appear as the major obstacles to reach the </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Millennium Development Goals (MDGs)</span>. </span><br />
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Therefore a holistic approach to the sociocultural infrastructures in the sustainable development sector to progress, to achieve and to support the Millennium Development Goals (MDGs) is crucial in meeting this challenge. These Millennium Development Goals (MDGs) include:</span><br />
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<li><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Achieving universal primary education,</span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span></li>
<li><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Eradicating extreme poverty and hunger,</span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span></li>
<li><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Promoting gender equality and empowering women,</span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span></li>
<li><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Reducing child mortality rates,</span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span></li>
<li><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Improving maternal health,</span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span></li>
<li><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Combating HIV/AIDS, malaria, and other diseases,</span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span></li>
<li><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Ensuring environmental sustainability, and</span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span></li>
<li><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Developing a global partnership for development.</span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"></span></li>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">The implementation of interventions that combines holistic approach can produce favourable results.</span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span>Many<span style="mso-spacerun: yes;"> </span>sustainable development projects and progammes <span style="mso-spacerun: yes;"> </span>fail because of the failure to accurately account for local culture, local resources, local knowledge potentials and the lack of<span style="mso-spacerun: yes;"> </span>sociocultural infrastructures and the related knowledge management and transfer to handle the programmes and the projects in sustainable manner after<span style="mso-spacerun: yes;"> </span>the programmes and projects exit.....<br />
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Therefore good adequate basic sociocultural infrastructures (agriculture, education, logement, culture, water, ICT, public, energy, administration, transports, economics, industries, manufacturings, and medicine etc.) including local good structures, good political management of local resources and development aid could <span style="mso-spacerun: yes;"> </span>help to accelerate the Millennium Development Goals (MDGs). </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">The<span style="mso-spacerun: yes;"> </span>basic socio-cultural infrastructures </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">and the related knowledge management and transfer are absolute ressources <span style="mso-spacerun: yes;"> </span>to drive and to promote social, cultural, economics, environmental well-being through innovative development<span style="mso-spacerun: yes;"> </span>programmes and projects...</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">For example, transport infrastructures are fundamental for the smooth operation of the internal and external market, for the mobility of persons and goods and for the economic, social and territorial cohesion of a country and continent. </span><br />
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">A holistic approach means that all factors of the sociocultural infrastructures should be taken into account as a whole, interdependent on each other for the benefit of all (poor and rich people) in the mechanism of Millennium Development Goals (MDGs).</span> <style>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">This approach should take into account<span style="mso-spacerun: yes;"> </span>a new vision, </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">a new </span>perspective and </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">a new </span>role of sociocultural infrastructures <span style="background-color: white;"><span style="color: black;">(<b>knowledge, functions, characteristics, interactions, relationship</b>) in the Millennium Development Goals (MDGs)</span></span></span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"> strategies, based on </span>the social living conditions, the needs of an individual, the needs of<span style="mso-spacerun: yes;"> </span>a community, the needs for social progress etc. in order to achieve<span style="mso-spacerun: yes;"> </span>and to support the Millennium Development Goals (MDGs).</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">This is an opportunity to change things and make a real difference in the mechanism of Millennium Development Goals (MDGs). We need to embrace holistic sustainable development programmes and projects approaches ensuring that creative methods and solutions find their way into sociocultural infrastructures development projects and programmes including </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">the related knowledge management and transfer, socle of any sustainable development programmes and projects.... </span></div>
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Finding new solutions to human problems that tackle the sources and improves the quality of life for poor people should include effective access to sociocultural infrastructures development requirement with the related right knowledge management and transfer through well collaborative and participatory approaches, sharing effective, constructive and productive news ideas, sharing innovative practical knowledge for development management (knowledge management and knowledge transfer) with the support of effective evaluations processes....<br />
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">The Achievements of Millennium Development Goals (MDGs) could be well on track and achieved based on encouraging - sociocultural infrastructures gains.<span style="mso-spacerun: yes;"> </span>Changes and looking solutions without addressing practical issues will not help. The basic human needs should be identified and addressed to make positive impact of changes in achievement of Millennium Development Goals (MDGs). The big challenge that faces the Millennium Development Goals (MDGs) is the lacks of adequate sociocultural infrastructures and the related knowledge management and transfer. </span><br />
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">We could not drive and promote sustainable youth and women career development, sustainable development innovation, sustainable local capacity building and career innovation if there are no good adequate basic sociocultural infrastructures (agriculture, education, logement, culture, water, ICT, energy, administration, transports, economics and medicine etc.), and if there are no good structures, good political and social management of local resources and development aids and technical assistances...</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">The access to adequate <span style="mso-spacerun: yes;"> </span>sociocultural infrastructures by poor people <span style="mso-spacerun: yes;"> </span>is absolute to drive, to promote, to achieve quickly, and to support the Millennium Development Goals (MDGs). A holistic approach is essential for building the sociocultural infrastructures needed to sustain innovative development research and technological development innovation for promoting, driving and supporting the Millennium Development Goals (MDGs).</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">“Debate has surrounded adoption of the MDGs, focusing on lack of analysis and justification behind the chosen objectives, the difficulty or lack of measurements for some of the goals, and uneven progress towards reaching the goals, among other criticisms. Although developed countries' aid for achieving the MDGs have been rising over recent years, more than half the aid is towards debt relief owed by poor countries, with remaining aid money going towards natural disaster relief and military aid which does not further development. Progress towards reaching the goals has been uneven. Some countries have achieved many of the goals, while others are not on track to realize any” [MDGs].</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">There can be no sustainable development without the development of social, public, economic, cultural infrastructures, which provides economic and cultural interaction between the economy, environment and society.</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">The integration and the access of sociocultural infrastructure for all in the official programs and mechanisms of the Millennium Development Goals (MDGs) will constitute a new opportunity to drive, to promote, to reach and to support as soon as possible the goals.</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">The Millennium Development Goals (MDGs) programmes and projects must focus attention on the access of sociocultural infrastructures for poor people. Development agencies and Public-private-partnership (PPP) should give priority to essential sociocultural infrastructures programmes and projects that promote jobs, social progress and sustainable economic growth... </span></div>
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<i><span lang="EN-GB" style="mso-ansi-language: EN-GB;">The </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">sociocultural infrastructures include learning experience, spiritual, moral, religion and philosophy dimensions, </span>transport infrastructures, water infrastructures, communication infrastructures, solid and liquid waste infrastructures, earth monitoring and measurement infrastructures, management and governance of social infrastructures, economic and cultural infrastructures, economic infrastructures, social infrastructures, cultural infrastructures, environmental infrastructures etc......</span></i></div>
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Basic <span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-GB" style="mso-ansi-language: EN-GB;">sociocultural infrastructures</span></span>....</div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Propety </span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Characteristics</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Transport infrastructures</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Road and highway, bridges, tunnels, culverts, retaining walls, lighting, traffic lights, curbs, sidewalks, specialized facilities such as road maintenance depots and rest areas, transport systems (commuter systems, subways , trams , trolleys , the bike sharing system city, car sharing system and city bus transport), Railways (railway yards, stations), level crossings, signalling and communications systems, canals and waterways, Seaports and light houses, Airports, air navigation, Bike paths and trails , the pedestrian walkways , the pedestrian underpasses and other specialized facilities for cyclists and pedestrians etc.....</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Water infrastructures</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Drinking water supply, the system of pipes, storage tanks, pumps, valves, filtration and treatment equipment and meters, buildings and structures to house the equipment used for the collection, processing and distribution drinking water, collection and disposal of waste water drainage system (drains, ditches, etc.), system of irrigation (reservoirs, irrigation canals), control systems, the flood story (dikes, major pumping stations and valves), Snow Management (turbot spreaders , snowploughs, snow blowers, dedicated dump trucks routing distribution for these fleets, has assets (snowfall, snow melting), coastal zone management (dikes, breakwaters, ears, locks), using gentle techniques (beach nourishment, sand dune stabilization and protection of mangrove forests and coastal wetlands ....</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Communication infrastructures</span></div>
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Postal service, sorting facilities, Telephone network (landline) the telephone exchange, mobile phones, Radios transmission stations (including regulations and standards governing broadcasting), cable television physical networks, receiving stations and cable distribution networks, Internet (including Internet backbones, local servers, Internet service providers and the protocols and other basic software required for the system to work), telecommunications satellites, Submarine cables, large private telecommunications networks, public or specialized (used for internal communication and monitoring by major infrastructure companies, by governments, by the military or emergency services), National networks of research and teaching, the pneumatic tube mail distribution networks.... </div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Solid and liquid waste infrastructures</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Infrastructure for the collection of municipal waste and recyclables, collection of landfill solid waste, Materials recovery facilities harmful favourite environment, Facilities for disposal of hazardous waste...</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Earth monitoring and measurement infrastructures</span></div>
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Weather Monitoring Infrastructure, weather Radar Network Infrastructure, Weather and Climate Observing Networks Infrastructure, Satellites Earth Observation Infrastructure, Global Positioning System Infrastructure, Infrastructure for the measurement of spatial data......</div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Management and governance of social, economic and cultural infrastructures</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Government and law enforcement policies legislative, the application and compliance with the law, Justice and good criminal justice system, Specialized facilities (government offices, courts, prisons, etc.). Specialized systems for the collection, storage and dissemination of data, laws and regulations, Emergency services such as police, fire protection and ambulance, Specialized vehicles, buildings, communications and dispatching systems, Military infrastructure, including army bases deposits weapons, training centres, command centres, means of communication, the main weapons systems, fortifications specialized in the manufacture of weapons , strategic reserves.....</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Economic infrastructures</span></div>
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Financial systems infrastructure, banking systems infrastructure, financial institutions infrastructure, payment systems, exchanges, offers of money, financial regulations, accounting standards and regulations infrastructure, Large enterprises logistics facilities and systems, including warehouses and management systems for storage and shipping infrastructure, plants manufacturing infrastructure, including industrial parks and special economic zones, mines and factories national and regional transformation of materials used as inputs in the local industry, specialized energy, transportation and infrastructure used by local industries, as well as the laws of public safety, environmental and zoning regulations that govern and limit industrial activity, and standards organizations, agricultural infrastructure, forestry and fishing , particularly for specialty food and livestock transportation and storage facilities, large feedlots, systems support in agricultural prices (including agricultural insurance), agricultural health standards, food inspection, experimental farms and agricultural research centres, and schools, facilities licensing and quota management systems implementation, the struggle against poaching, rangers and fight against fire and desertification .......</div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Social infrastructures</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">health system, including hospitals , financing of health care, including Medicare, insurance, Control systems and testing of drugs and medical procedures, training systems, inspection and professional discipline of doctors and other medical professionals, the monitoring of public health regulations, the coordination of measures taken during public health epidemics such as emergency, the educational system and research, including elementary and secondary schools, universities, colleges specialized research institutes, funding systems and accreditation of health institutions, the social protection, including support systems for both government and private charity for the poor, for people in distress or victims of violence and chronic poverty, facilities systems, Control systems and creation of jobs hiring for youth and adults........</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Cultural infrastructures</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Infrastructure sports and recreation, such as parks, sports facilities, the system of leagues and sports associations, cultural facilities such as concert halls, museums, libraries, theatres, studios and specialized training centres, business travel and tourism, including both infrastructure of artificial and natural attractions, convention centres, hotels, restaurants, and other services that cater mainly to tourists and business travellers and information systems and communication to attract tourists, and travel insurance.......</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Environmental infrastructures</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Networks of aqueducts, reservoirs, water distribution pipes, sewer pipes, and pumping stations; treatment systems such as sedimentation tanks and aeration tanks, filters, septic tanks, desalination plants, and incinerators; and waste disposal facilities such as sanitary landfills and secure hazardous-waste storage impoundments........</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;"><span lang="EN-IN" style="mso-ansi-language: EN-IN;">The sociocultural infrastructures we are discussing in this work <span style="mso-spacerun: yes;"> </span>include both physical assets such as highly specialized buildings and equipment, as well as non-physical assets such as the body of rules, and regulations governing the various systems, the financing of these systems, </span></span><span lang="EN-IN" style="mso-ansi-language: EN-IN;"><span lang="EN-IN" style="mso-ansi-language: EN-IN;">the ways of working with others; of building and maintaining trust;
of working collaboratively toward accomplishing shared development goals
and outcomes, as well as the systems and organizations by which highly skilled and specialized professionals are trained, advance in their careers by acquiring experience, and are disciplined if required by professional associations (professional training, accreditation and discipline).</span></span><br />
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<span lang="EN-IN" style="mso-ansi-language: EN-IN;">The essences of the soft sociocultural infrastructures that we are discussing here are the deliveries of specialized services to poor people wherever they are living. Unlike much of the service sector of the economy, the deliveries of those services depend on highly developed systems and large specialised facilities or institutions that share many of the characteristics of hard infrastructure.</span>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">If the Millennium Development Goals (MDGs) are to fulfill economic, social environmental, and cultural well-being for the poor people, it is essential to build the missing links and to remove the obstacles in the access of sociocultural infrastructures (physical infrastructures) and the related knowledge management and transfer (soft infrastructures) for all, as well as to ensure the future sustainability in social, public, economic, and cultural well-being by taking into account the welfare efficiency needs and the social and environmental change challenges.</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">The major programme's objective of Millennium Development Goals (MDGs) is to enhance the capacity of poor people to meet basic human requirement needs and to help them managing their own social, private, public, cultural and economic environments through the use of the available sociocultural infrastructures in sustainable development manner.</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">In order to establish a comprehensive and useful concept that integrates sociocultural infrastructures in the mechanism of the Millennium Development Goals (MDGs), the Millennium Development Goals (MDGs) policymakers should decide to establish an effective and a pragmatical <b><span style="mso-bidi-font-weight: bold;">Portfeuille </span>«<span style="mso-bidi-font-weight: bold;">Millennium Infrastructures Challenge Programme</span>»</b> that allows development agencies to integrate the development and the access to sociocultural infrastructures into their programmes and projects....</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Establishing an efficient <span style="mso-bidi-font-weight: bold;">Portfeuille </span>«<span style="mso-bidi-font-weight: bold;">Millennium Infrastructures Challenge Programme</span>» may constitute a key element in the Millennium Development Goals (MDGs) strategy for poverty eradication in the world. This will play a central role in the attainment of the objectives of the Millennium Development Goals (MDGs). </span><br />
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<span lang="EN-IN" style="mso-ansi-language: EN-IN;">This </span><span lang="EN-GB" style="mso-ansi-language: EN-GB; mso-bidi-font-weight: bold;">Portfeuille </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">«<span style="mso-bidi-font-weight: bold;">Millenium Infrastructures Challenge Programme</span>» may be</span><span lang="EN-IN" style="mso-ansi-language: EN-IN;"> responsible for assisting and advising development countries and development agencies in accessing, researching and in the development of adequate </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">sociocultural infrastructures</span><span lang="EN-IN" style="mso-ansi-language: EN-IN;">, especially the appropriate physical </span><span lang="EN-IN" style="mso-ansi-language: EN-IN;"><span lang="EN-IN" style="mso-ansi-language: EN-IN;">infrastructures, </span>and soft infrastructures that support the achievement of </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">the Millennium Development Goals (MDGs)</span><span lang="EN-IN" style="mso-ansi-language: EN-IN;">. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">This Portfeuille «Millennium Infrastructures Challenge Programme» may be primarily responsible for the evaluation, generation and the maintenance of a number of high-quality and fundamental sociocultural infrastructures and the provision of the basic infrastructures in the </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Millennium Development Goals (MDGs) mechanisms</span><span lang="EN-GB" style="mso-ansi-language: EN-US;"> </span><span lang="EN-US" style="mso-ansi-language: EN-US;">to poor people worldwide. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The working environment of the Portfeuille may be dynamic, participative, and collaborative involving interaction with development agencies, beneficiaries, local communities, and other international development organizations, governments and Public–private partnership (PPP)</span><span lang="EN-US" style="mso-ansi-language: EN-US;"> in order to provide </span><span lang="EN" style="mso-ansi-language: EN;">standard model of access to </span><span lang="EN-US" style="mso-ansi-language: EN-US;">sociocultural infrastructures </span><span lang="EN" style="mso-ansi-language: EN;">to poor people in the world. The </span><span lang="EN-US" style="mso-ansi-language: EN-US;">Portfeuille</span><span lang="EN" style="mso-ansi-language: EN;"> may encourage </span><span lang="EN-US" style="mso-ansi-language: EN-US;">the investment</span><span lang="EN" style="mso-ansi-language: EN;"> in sustainable development projects and programmes that are aimed at creating sociocultural infrastructures.</span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN" style="mso-ansi-language: EN;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"></span></b></span></b></span></b></span></b><br />
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<b><span lang="EN-AU" style="color: #0083a5; font-family: "Arial","sans-serif"; font-size: 14pt; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille Utility Fonctions </span></b></span></b></span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><br /></span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">In cooperation with development agencies, governments and Public–private partnership (PPP) organizations, the Portfeuille may manage the «Millenium Infrastructures Challenge Programme», both the programme that provides access to sociocultural infrastructures services to poor people and the programme that creates and develops sociocultural infrastructures for sustainable development purpose. </span><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille may investigate, evaluate and support how the North-South cooperation, and South-South cooperation could make adequate sociocultural infrastructures and its related “know-how” (transfer of the “know-how</span><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="mso-ansi-language: EN-US;">”</span>) accessible to all regardless of social class needs, and at the same time, helping to progress, to achieve, and to support the Millennium Development Goals (MDGs).</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille may seek, encourage and develop innovative investment programme in the mechanisms<span lang="EN-GB" style="mso-ansi-language: EN-US;"> of </span>Millennium </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Development Goals (MDGs) </span><span lang="EN-US" style="mso-ansi-language: EN-US;">to ensure that the access to sociocultural infrastructures services to poor people are well operated in accordance with Millennium </span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">Development Goals (MDGs) </span><span lang="EN-US" style="mso-ansi-language: EN-US;">policies.<span style="mso-spacerun: yes;"> </span></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille may develop new Millennium Development Goals (MDGs) approaches, and may constantly seek ways to improve the access to sociocultural infrastructures developement for the poor people in the world. </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille may provide regular knowledge management and transfer </span><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="mso-ansi-language: EN-US;">support </span>to update on regular basis the sociocultural infrastructures services templates including ensuring that local knowledge and usage of these sociocultural infrastructures services are available for all and correspond to the local human well-being basic needs..... </span></div>
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<b><span lang="EN-AU" style="color: #0083a5; font-family: "Arial","sans-serif"; font-size: 14pt; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"></span></b></span></b></span></b><br />
<b><span lang="EN-AU" style="color: #0083a5; font-family: "Arial","sans-serif"; font-size: 14pt; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille Utility Purpose</span></b></span></b> </span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"></span></b></span></b><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille may be responsible for all new approaches to the Millennium Development Goals (MDGs). In cooperation with development agencies, privates, governments, and Public–private partnership (PPP) organizations, the Portfeuille “<b>workforce</b>” must ensure that the «Millennium Infrastructures Challenge Programme» is conform to the Millennium Development Goals (MDGs) rules and approaches and is adequately updated and followed. </span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"> </span></b><b><span lang="EN-AU" style="color: #0083a5; font-family: "Arial","sans-serif"; font-size: 14pt; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille Utility Role</span></b></span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille may support innovative research programmes to develop adequate sociocultural infrastructures, which may help to focus attention to the basic needs of the poor people. The Portfeuille may help to assess the added value of community actions for integrating and developing sociocultural infrastructures approaches that reflect sustainable development impact. </span><br />
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<span lang="EN-IN" style="mso-ansi-language: EN-IN;">Some critical </span><span lang="EN-IN" style="mso-ansi-language: EN-GB;"><span style="mso-spacerun: yes;"> </span></span><span lang="EN-GB" style="mso-ansi-language: EN-GB;">missions of the Portfeuille «Millennium Infrastructures Challenge Programme» is to evaluate, invest, expand, construct, improve, maintain and repair urban and rural public infrastructure including rural and city’s water system, wastewater system, storm drain system, park system streets and road system, municipal buildings and facilities and all rural and city public landscaped areas in the city and the rural milieu; maintain city and rural vehicles and equipments and oversee the collection of solid waste and recyclable materials...<o:p></o:p></span></div>
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><b><span lang="EN-AU" style="color: #0083a5; font-family: "Arial","sans-serif"; font-size: 14pt; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille Utility Partnership</span></b></span></b> </span></b></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The Portfeuille may discuss issues and obstacles regarding the coordination of planning and implementation of the «Millennium Infrastructures Challenge Programme» with development agencies, governments, privates, Public–private partnership (PPP) organizations and local development communities in promoting collaborative working relationships with international sociocultural infrastructures development experts and economists.</span><br />
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<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;"> </span></b><b><span lang="EN-AU" style="color: #0083a5; font-family: "Arial","sans-serif"; font-size: 14pt; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Conclusion</span></b><br />
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<span class="views-field-field-hl-teaser-value"><span lang="EN-US" style="mso-ansi-language: EN-US;">The</span></span><span lang="EN-US" style="mso-ansi-language: EN-US;"> «Millennium Infrastructures Challenge Programme»<span class="views-field-field-hl-teaser-value"> will not providing results without the right institutions and regulations of the sociocultural infrastructures sector. Sound sector policies, effective regulation, and greater innovation and great management and investment strategies are needed to achieve the </span>access to adequate sociocultural infrastructures to poor people......</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The </span><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="mso-ansi-language: EN-US;">sociocultural infrastructures services </span>will require more transparence, more investment efforts and innovative strategies. With that said, the focus should be on development countries governments to present a secure and supportive environment for more investment in the sociocultural infrastructures sector. </span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US;">Local, national and regional inddustry and manufacturing infrastructures must be created and developed for the exploitation of local, national and regional resources. This requires good management, good innovation, good education, good knowledge management, good knowledge transfer, good product, and production competition strategies....</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">The access to the sociocultural infrastructures in remote areas, for example, is a sensitive topic and would need the role of the central government including</span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US;">local government, local community development representative, indepedent community development commission etc. to ensure that the interests of all involved in the evaluation and in the developement of local </span><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="mso-ansi-language: EN-US;">sociocultural infrastructures</span> for sustainable development purposes are fully represented and protected.</span><br />
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The Portfeuille «Millennium Infrastructures Challenge Programme» may specify the minimum requirements in sociocultural infrastructures sector that includes the basic human needs for the well-being. In planning the Portfeuille of the «Millennium Infrastructures Challenge Programme», development agencies, government, local communities etc. need to address issues of basic needs such as road building, food production and availability, equitable access to sociocultural infrastructures services; sociocultural infrastructures that enhances social interaction and participation; methods of reducing living costs, especially for poor people.<br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">One thing is certain, political stability, the creation of jobs, the multiplication of development aids, the promotion of democracy, the access to innovative finance programme etc. do not provide an absolute guarantee to achieve, to support</span><span lang="EN-IN" style="mso-ansi-language: EN-IN;">, </span><span lang="EN-IN" style="mso-ansi-language: EN-IN;"><span class="long_text short_text" id="result_box" lang="en"><span class="hps">to make</span> <span class="hps">sustainable</span></span> the Millennium Development Goals (MDGs) as long as the access to social, public, economic and cultural infrastructures (physical infrastructures) </span><span lang="EN-IN" style="mso-ansi-language: EN-IN;"><span lang="EN-US" style="mso-ansi-language: EN-US;">and the related knowledge management and transfer (soft infrastructures) </span>are not well integrated in the activities and operations of </span><span lang="EN-US" style="mso-ansi-language: EN-US;">Millennium Development Goals (MDGs)</span><span lang="EN-IN" style="mso-ansi-language: EN-IN;">. </span><br />
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<span lang="EN-IN" style="mso-ansi-language: EN-IN;">The great challenge is to ensure that new and existing public and private sociocultural infrastructures of urban and rural areas are keeping adapted with the needs and requirements of urban and rural citizens. It needs to become more flexible and functional otherwise it will reduce the qualities of urban and rural life.<br /> </span><br />
<span class="st"><b>I</b>n any case</span><span lang="EN-US" style="mso-ansi-language: EN-US;"> no society can develop sustainable without access to the right economic, social, public and cultural infrastructures and the related knowledge management and transfer that affect and endorse the daily lives and activities of their citizens wherever they are living. </span><br />
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;"></span><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-GB" style="font-family: "Times New Roman"; font-size: 12pt; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;">You may also be interested in this following paper: <a href="http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html" target="_blank">Évaluation Agile et les Objectifs du Millénaire pour le Développement</a></span></span><br />
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<span lang="EN-AU" style="color: #4c575f; font-family: "Arial","sans-serif"; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Author, Amouzou Bedi, sample paper, contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank">LinkedIn</a>. I will try to update this paper on a regular basis if a need arises. Please if you have a suggestion and feedback with regards to this paper, please feel free to contact me.</span></div>
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<b><span lang="EN-AU" style="color: #0083a5; font-family: "Arial","sans-serif"; font-size: 14pt; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">References</span></b><span lang="EN-AU" style="color: #4c575f; font-family: "Arial","sans-serif"; font-size: 11pt; font-style: normal; font-weight: normal; line-height: 115%; mso-ansi-language: EN-AU; mso-fareast-font-family: Calibri; mso-fareast-language: DE-AT;"> </span></h2>
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<span style="color: #4c575f;"><span style="font-family: "Arial","sans-serif";">[Amouzou Bedi] Knowledge Package for Development<br />URL: http://amouzoubedi.blogspot.co.at/2012_10_01_archive.html<br />[Amouzou Bedi] Creating decentralized knowledge management and transfer culture for development<br />URL: http://amouzoubedi.blogspot.co.at/2012_09_01_archive.html<br />[Amouzou Bedi] La coopération agile au développement, book french édition<br /><a href="http://amouzoubedi.blogspot.co.at/2011/09/la-cooperation-agile-au-developpement.html">URL:http://amouzoubedi.blogspot.co.at/2011/09/la-cooperation-agile-au-developpement.html</a></span></span><br />
<span style="color: #4c575f;"><span style="font-family: "Arial","sans-serif";">[Wikipedia] Infrastructures</span></span><br />
<span style="color: #4c575f;"><span style="font-family: "Arial","sans-serif";">URL: <a href="https://en.wikipedia.org/wiki/Infrastructure">https://en.wikipedia.org/wiki/Infrastructure</a><br />[Amouzou, Bedi] La vie privée et sociale des plus pauvres: indicateurs pertinents dans les processus d´évaluation des programmes et projets de développement (Actuellement en édition)<br />URL: http://amouzoubedi.blogspot.co.at/2011_05_01_archive.html</span></span></div>
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com2tag:blogger.com,1999:blog-5733734842582254876.post-14643479813663616422013-03-12T06:37:00.000-07:002013-10-03T06:37:14.664-07:00How Knowledge can Impact Development?<span lang="DE-AT"></span><br />
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<span lang="EN-GB" style="font-family: Arial;">ITIL </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span><span lang="EN-GB" style="font-family: Arial;">V3 (IT Service Management) </span><br />
<span lang="EN-GB" style="font-family: Arial;">PRINCE2 </span><span lang="EN-US" style="font-family: "Calibri","sans-serif"; font-size: 11pt; line-height: 115%; mso-ansi-language: EN-US; mso-ascii-theme-font: minor-latin; mso-bidi-font-family: "Times New Roman"; mso-bidi-language: AR-SA; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;">®</span> <span lang="EN-GB" style="font-family: Arial;">(Projects in Controlled Environments)</span></div>
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<span lang="EN-GB" style="font-family: Arial;">Agile Management Innovations<span lang="FR" style="font-family: Arial;"> </span></span><br />
<span lang="FR" style="font-family: Arial;"><span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik </span>- Diplom-Ingenieur</span><br />
<span lang="FR" style="font-family: Arial;">Informatikmanagement - Mag. rer. soc. oec</span><br />
<span lang="FR" style="font-family: Arial;">Wirtschaftsinformatik - Bakk.</span><span lang="FR" style="font-family: Arial;">rer. soc. oec</span><br />
<span lang="FR" style="font-family: Arial;">Social Science - DEUG</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Knowledge management is crucial to achieving the
Mission of ending world poverty. Knowledge management is a considerable
intangible asset to develop and to manage with success development projects and
programs. </span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhnEZvs1nqdX0hJimJm9GXwQoQzcNmlR0GIAL86uDlp1iiorNZVcz_VAC_vGBzhVYyDmGnddIotP1rvtAKQcMDSQDvXKaxX5gC2BGYKlEgTlzEkePyQroqjxyWy0Tk4zfcBchLObxFS_Ts/s1600/wao.JPG" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="266" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhnEZvs1nqdX0hJimJm9GXwQoQzcNmlR0GIAL86uDlp1iiorNZVcz_VAC_vGBzhVYyDmGnddIotP1rvtAKQcMDSQDvXKaxX5gC2BGYKlEgTlzEkePyQroqjxyWy0Tk4zfcBchLObxFS_Ts/s320/wao.JPG" width="320" /></a></div>
<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Knowledge management <span style="mso-spacerun: yes;"> </span>should promote, drive and communicate how
development stakeholders must effective provide local support groups,
beneficiaries, communities and local governments the appropriate information,
technologies, tools, talents, skills, rural/remote development centres,
materials and knowledge that they need to promote and to drive effective the
local knowledge management and knowledge transfer for supporting
internal and external collaborative sustainable development processes.. K</span><span lang="EN-US" style="mso-ansi-language: EN-US;">nowledge leaders and experts must understand the knowledge management
for development´s culture both on business case and on public good level
(Community level). </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">To
achieve this objective, knowledge professional and development community need
to focus more attention on practical knowledge without neglecting theoretical
knowledge.</span></div>
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<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Effective knowledge management is crucial to achieving Development
agencies mission of ending world poverty. Development community and development
agencies have to work on individual and collaborative Knowledge Management initiatives to improve their processes and capture development
impact. The Mission of Knowledge for development is to promote knowledge management for sustainable development purposes between developed countries and developing countries, helping to reduce poverty and improve people's lives wherever they are.</span></div>
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<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development must bring groups, managements, academics,
development professionals, communities together to share innovative
knowledge management for development practices, tools, solutions, ideas,
visions, strategies, evaluations and exchange best practices, lessons learned
and sustainable development challenges etc.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjFpy3fP-MbVVQYeLJOOxvtMuvan5qTxTA_A8gqrR5WQBX1uXZzctOg00dCEJ6Ak_hefa6W2Lo3VVP6wESGnPnBti2dhg5MdAfO8nkMpDJbkawFymMM874LzL1QKqVIjIUg1l_SpOiUOlY/s1600/knowledgefordeve.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="138" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjFpy3fP-MbVVQYeLJOOxvtMuvan5qTxTA_A8gqrR5WQBX1uXZzctOg00dCEJ6Ak_hefa6W2Lo3VVP6wESGnPnBti2dhg5MdAfO8nkMpDJbkawFymMM874LzL1QKqVIjIUg1l_SpOiUOlY/s400/knowledgefordeve.JPG" width="400" /></a></div>
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<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development must create an environment and platform that
encourages transparency, collaboration, and participation. Knowledge for
development must seek to strengthen practical knowledge and collaboration platform where
development problems can find the best development problem resolution.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
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<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This platform must bring
knowledge management professional, different career professional, and development community together to share
innovative knowledge management for development projects, ideas, challenges and
inspiration, that enable development community and beneficiaries to
become stronger, agile and better capable to achieve the challenge goal of
eradication world poverty.</span></div>
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<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><a href="http://amouzoubedi.blogspot.co.at/2012_10_01_archive.html" target="_blank"><span style="color: windowtext; text-decoration: none; text-underline: none;">Knowledge for
development</span></a> must create and support an environment within
different people, different organizations, different knowledge producers, governments,
communities, private sector, PPPs, NGOs etc. are willing to
share, to learn and to collaborate together leading to improvement in
mobilizing, networking, providing, supporting and enabling access to the right
local socio cultural knowledge infrastructures, with the right local
knowledge´s formats and knowledge management procedures at the right
place and at the right moment.</span></div>
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<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This knowledge must focus
its efforst on the development of the capacities of the local communities
in helping the communities to drive and to promote their own sustainable
development processes; through suitable evaluation processes, through the
right adequate local sociocultural infrastructures, through effective collaborative
and participatory approaches with governments, private sector, PPPs, NGOs
etc. with the respect of the local knowledge resources and potentials at
the right place and at the right moment to reach coherent development impact. </span></div>
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<span lang="EN-GB" style="color: #548dd4; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themetint: 153;">“<b><span style="mso-bidi-font-weight: normal;"><i style="mso-bidi-font-style: normal;">Whatever the social, economic,
politic solutions (project, program, evaluation, development aid, innovations,
finances, technology etc.) poverty will continue to defy solutions as long as
poor people do not get access to the right economic, social, public and
cultural infrastructures (physical infrastructures) and the related knowledge
management and transfer (soft infrastructures) that affect and endorse their
daily lives and activities wherever they are</i></span>..</b>.”</span></div>
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Knowledge for development must be capable to provide development staff, financial staff, development communities, management, internal and external clients the right required expertise, professionalism, risk assessment, resources and personal responsibility to manage, to implement and to support with success development projects and programs.<br />
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The Knowledge for development primary objective is to support the development’s missions and efforts for the eradication of poverty and promoting share prosperity. Knowledge for development must provide quality knowledge for development that includes effective management and supporting of economic policy and debt, gender, international trade, poverty and equity, public sector, private sector, governance, environment, and global partnerships in sustainable development environments.<br />
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This practical knowledge must arm development Staff and communities with the best practices of knowledge development management , development decision-making tools and analytical development instruments.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgg7hvpJ8Y0gdEts95eyY12iQZIk3S-FFWQYgfUwOHfqPiQor5ftNEiErD5Aa1FGftO_3lKZo6Eog4MjcbrMxxVKWFmCYTMRM6H-pWqW9Yl6jwuJcvNaDDfRk5DWh8BtqWbwhDdh2VDXrg/s1600/pracknow.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgg7hvpJ8Y0gdEts95eyY12iQZIk3S-FFWQYgfUwOHfqPiQor5ftNEiErD5Aa1FGftO_3lKZo6Eog4MjcbrMxxVKWFmCYTMRM6H-pWqW9Yl6jwuJcvNaDDfRk5DWh8BtqWbwhDdh2VDXrg/s1600/pracknow.jpg" /></a></div>
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<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The major programme's objective of knowledge for development is to enhance the capacity of poor people to meet basic knowledge management needs and to help them managing their own social, private, public, cultural and economic environments through the use of the available knowledge for development formats, and the sociocultural knowledge´s infrastructures in sustainable development manner.</span><br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">To achieve this, development agencies, development communities etc. need the practical
knowledge approaches that can be successfully applied in development
environment; knowledge that helps development staff, economists, development
professionals, senior management, academic, and development community to manage
and to make the correct decisions in a complex development situation and
environment. The combination of quick learning skills and practical knowledge could
help development communities making worth consideration decisions and completing with respect assigned development duties.</span></div>
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<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Theoretical Knowledge</span></b></div>
<div class="MsoNoSpacing">
<br /></div>
<div class="MsoNoSpacing">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The Theoretical Knowledge teaches the why. It
helps understanding why development politics and strategies work where others development
politics and strategies fail. It shows the whole system, <a href="http://www.vanseodesign.com/web-design/framing-expectation-exposure-effect/" target="_blank"><span style="color: windowtext; text-decoration: none; text-underline: none;">builds the sustainable development context</span></a>, and helps setting new strategies. Theoretical
knowledge leads often to a deeper understand of a concept through seeing it in
context of a greater whole and understanding the why behind it.</span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Practical Knowledge</span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The Practical
knowledge helps development staff, economists, development professionals;
senior management, academic, and development community acquiring the specific development
techniques that become the tools of operation, management and decision. This
sits much closer to actual day-to-day development work. There are some things development
staff can only learn through doing and experiencing. The practical knowledge is
learned through the reality of development programs. Practical knowledge leads often
to a deeper understanding of a concept through the act of doing and personal
experience.</span></div>
<br />
<br />
<br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Explicit Knowledge</span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This knowledge is based on information, expertise, or experience that
can be articulated in detail, codified, rendered persistent, and shared.
Explicit knowledge can take the form of a database, document, drawing, formula,
patent, video, or presentation.</span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Tacit Knowledge</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Tacit knowledge is the shared sense of what we do with the information
we have, and we know. This knowledge is experiential. <span style="mso-spacerun: yes;"> </span>In most organizations, this knowledge is a common,
unarticulated system of values, vision, purpose, and behaviors that directs the
community’s activities. In fact, the collective wisdom of the community is a
valuable source of tacit knowledge.</span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Technology</span></b></div>
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<span lang="EN-US" style="color: white; font-family: "AGaramond-Regular","serif"; mso-bidi-font-family: AGaramond-Regular; mso-fareast-language: DE-AT;">Fully developed knowledge management
tools and practices bridge the gap between</span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">In most instances, technology-enabled knowledge management solutions
employ content technologies that support the capture and management of explicit
information and collaboration technologies that enable individuals and
communities to create, share, and socialize content to meet specific business
objectives. The great challenge is that many people </span><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">do not have adequate access to this technology.</span></div>
<br />
<br />
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Knowledge Management, Impact on Development</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development
programme must provide evidence of how knowledge management services can
alleviate poverty and enhance well-being for poor people in developing
countries around the world. </span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge projects and programs must be highly interdisciplinary, linking the
social, natural and political sciences to address a series of focussed research
questions and evidence challenges.</span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Those projects must be
delivered through collaborative partnerships linking the world’s best
researchers including specifically those in developing countries. </span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The knowledge for development
must be about impact. It must be about research and deploying excellent
knowledge for development. The knowledge for development researches must
be effectively used to improve the lives of the poor.</span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development
success´s must be measured by the way that the new knowledge generated by its
research impacts on the lives of the poor. Therefore, new knowledge generated
by knowledge for development agencies and partners must have the clear
potential to lead to significant and sustainable improvements in the lives of
many millions of poor people around the world. Development agencies long
term knowledge management for development impact must be evidenced by
alleviation of poverty, improved health and well-being, and by creating opportunities
for poor people to benefit through the growth of the global green economy.</span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The knowledge for
development produced by researches must respond to target needs for changing
in poor people’s lives. This can happen only if local people and their
communities are actively involved in building impact throughout the lifetime of
the knowledge project, starting from identification of the research need and
design of the research, through to implementation both of research and of
consequent impact activities using the knowledge research results.</span><br />
<br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEirwZJQ5_uI04VVyD2gU3IHLVj_o1JJy9B6HKDKL4T3KlkuEdDicSVhwl66__CtqLLQA8-RZcG87RCfvk9cPGZ5pBsfpa4F0wVst8H9M2FhCqpqPr25nj0I3gDcZYVqIZncMPfzqkkUzNQ/s1600/knowledge.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="198" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEirwZJQ5_uI04VVyD2gU3IHLVj_o1JJy9B6HKDKL4T3KlkuEdDicSVhwl66__CtqLLQA8-RZcG87RCfvk9cPGZ5pBsfpa4F0wVst8H9M2FhCqpqPr25nj0I3gDcZYVqIZncMPfzqkkUzNQ/s400/knowledge.JPG" width="400" /></a></div>
</div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge development and
management approaches, to achieve impact on people’s lives, must be innovative
and must be frequency delivered research working through knowledge Researcher,
Staff, people and partnerships.</span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> Knowledge management for
development agencies, as leading international knowledge researches for
sustainable development programmes must aim to deliver knowledge for
development impact through researches excellence and networking.</span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development
Impact Strategy must be designed to link to other Knowledge for development
researches, and impact agendas to deliver significant and sustainable benefits
to the world’s poor. </span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The knowledge for
development agencies must focus on knowledge researches which support the aims
to alleviate poverty in low-income countries and regions of the world.</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development
approaches must connect components of academic and networking strategies.
Knowledge for development impact is about people and real changes in their
knowledge, behaviours and lives. </span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge projects must be
selected on the basis of being likely to produce and deliver new knowledge
which can improve the lives of the poor. Additional knowledge management
for development outputs must include the generation of new datasets and models,
which form the basis of new global public goods</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">How Knowledge can meet Development
Goals?</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">At the core of successful
using knowledge for development to achieve development impact lies a network of
integrated processes to manage internal and external information and ensure
that it is accessible by economists and professionals in other networks, senior
management and the academic and development community, wherever they are, to
make business processes decisions. There will also be a need to consider how
professionals in other networks outside the development organisation can
retrieve information to act on behalf of business case. </span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Business Information will
also need to be created, stored and retrieved securely in different format by
development programs, customers, partners and communities etc. </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge management for development requires
adequate sociocultural knowledge management infrastructures like building,
physic platform, virtual platform, education and training model, access to ICT
infrastructures, rural development center, and professional engagement for
sharing and delivering the right format and service of knowledge. </span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Effective knowledge management supported by the
right technology and the right format eliminates inefficiencies, allowing
development agencies and partners to focus on delivering effective knowledge
business value.</span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge delivery for development
purpose should be more process-orientated. This requires that critical development information should be
more centralized and decentralized with different format that can be
received, stored and retrieved by public, development employees,
professional’s networks, senior management, academic and development community.</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Such process-oriented
approach means decision making becomes less hierarchical and allows knowledge
for development agencies to collaborate directly with, customers, partners and
communities to make important business decisions without delay.</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The key strengths for
success in this process-oriented approach of the knowledge for
development within development agencies to achieve development impact should include, but are not limited to,
the following: </span><br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiyMiZlLxHfm7YtItg0eyxRAHZL65de0kvg9xeDksMoE1KI6YbEjUkkUHoGmUjBFtiI9OP-VHosTYqBt3UEHHcZW7yVMCaf8hQPBgY26K_Cer1swX2a2S-bjGlz3pAumGIDPZ70c9hOfzw/s1600/knowledgesharing.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="322" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiyMiZlLxHfm7YtItg0eyxRAHZL65de0kvg9xeDksMoE1KI6YbEjUkkUHoGmUjBFtiI9OP-VHosTYqBt3UEHHcZW7yVMCaf8hQPBgY26K_Cer1swX2a2S-bjGlz3pAumGIDPZ70c9hOfzw/s400/knowledgesharing.JPG" width="400" /></a></div>
<br />
<br />
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<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Compatibility</span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge
for development requires shared knowledge language, format, sociocultural
infrastructures, and a good fit with knowledge management concepts that already
exist in the development communities, organization, and development group such
as knowledge Quality Management and knowledge business process reengineering.</span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Orientation</span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge
for development has to make a contribution to the solution of concrete development
problems like poverty eradication, well-being of all, and it must not be
allowed to remain theoretical. The ultimate test of knowledge for development ideas
is their usefulness in practice.</span></div>
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<br /></div>
<div class="MsoNoSpacing">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Comprehensibility</span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge
development agencies and communities must choose knowledge terms and knowledge ideas
of knowledge for development that are relevant to its success and readily
understood across development communities, organization, and development group.</span></div>
<div class="MsoNoSpacing">
<br /></div>
<div class="MsoNoSpacing">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Action Orientation</span></b></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; mso-layout-grid-align: none;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Analyses
in the field of knowledge for development should enable development staff,
economists, development professionals, senior management, academic, and
development community to evaluate the impact of their knowledge instruments on
the organizational knowledge base and should lead to focused action and
attention on sustainable development results.</span></div>
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<br /></div>
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<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Appropriate Knowledge Instruments</span></b></div>
<div class="MsoNoSpacing">
<br /></div>
<br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Focused interventions need
proven development instruments. The final goal of knowledge for development concept
is to provide a range of knowledge format and socio-cultural infrastructures
access for development agencies, development professional, and development community wherever they are...</span><br />
<br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhXHf4QH-ueFhs0C2pMCo7hHAIj116bptH9i1JU88WDSYfA021eOOqmNQLkCQShRuriXloRm_me6Y2Jsgx5rfanGQ7ihaWP9LD3HCQG7ImzX0ox2lmChdntUKgGdgTzmDZIUTkEj-jdIbc/s1600/intersection-of-expertise.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="302" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhXHf4QH-ueFhs0C2pMCo7hHAIj116bptH9i1JU88WDSYfA021eOOqmNQLkCQShRuriXloRm_me6Y2Jsgx5rfanGQ7ihaWP9LD3HCQG7ImzX0ox2lmChdntUKgGdgTzmDZIUTkEj-jdIbc/s320/intersection-of-expertise.png" width="320" /></a></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<br />
<b><span lang="EN-US" style="color: #17365d; mso-ansi-language: EN-US;">Knowledge
Transfer</span></b><br />
<br />
<br />
<br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge transfer must
seek, organize, create, capture or distribute knowledge for development and
ensure its availability for future users. Knowledge Transfer must
encourage the transfer of knowledge, expertise, skills and capabilities from
universities as the academic knowledge base to development communities in need
of the knowledge. </span></span><br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge transfer must
implement impacts on institution, network, knowledge and personal aspects so as
to generate strategic innovations through development synergy. This may occur
through:</span></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-GB" style="mso-ansi-language: EN-GB;">Development
Research, collaborative Research; regeneration knowledge Support; Training,
workshop, Workforce Development; Social, Media, Cultural and Community
Engagement.</span><br />
<br />
This includes the decentralization
reform of knowledge management as part of wider efforts to enhance good knowledge for development governance
and bring decision making closer to people. This ensures that knowledge functions,
powers, responsibilities and resources are at all times transferred from central
to local units in a coordinated manner. This requires the development of a
comprehensive approach that enables practical knowledge management issues such
as harmonization of knowledge for development processes and capacity building.<br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
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<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br /></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Community Works</span></b></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br /></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Community works are very
important to make knowledge for development problem and solution easier for
development community and professional, and to collaborate with public sector,
private sector, governance, development community, and global partnerships that
share common problems and have content and solutions to offer.</span></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br /></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge as Capacity for Acting </span></b></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br /></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge management for
development solutions must focus on content and collaboration technologies
enable individuals, teams, and communities to collaboratively make better
development decisions, faster and act on those decisions to create more value
from core competencies.</span></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><br /></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Relationship Management</span></b></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span><br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Forming and enhancing
relationships in knowledge management is very important.</span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development
agencies must focus on forming and enhancing relationships with customers,
development professional, knowledge shareholders, and knowledge suppliers to
share long-term knowledge for development. </span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The knowledge relationship
management must be supported with the right knowledge infrastructures and
format that facilitates new relationships in knowledge management for
development and enhance existing relationship with customers, employees,
shareholders, communities, affiliates and franchisees. </span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for Development Network Practices</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development
network practice is absolute for the development of new knowledge management
for development. This allows an effective and innovative flow of knowledge
within the network group and with outside knowledge partners including public
sector, private sector, governance, development community, and global
partnerships. </span></div>
<div class="MsoNormal" style="line-height: normal;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for Development Help Desk
Centre</span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development
help desk should main knowledge management duties in determining and developing
new and old network knowledge management for development program strategy and
the implementations. The centre must supporting and maintaining the development
of complex knowledge management for development programs that require diverse
and complex input from within and outside different knowledge network. </span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The centre must conduct and
update knowledge management for development needs assessment for the network.
The centre must provide and support securing technology and expertise for
effective knowledge that enables development strategy. The centre must promote
the effective utilization of knowledge resources by increasing professional
awareness, facilitating meetings to introduce new knowledge management for
development tools and assuring that knowledge training is regular provided for
users.</span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The centre must ensure the
quality and accuracy of knowledge for development products through reviews of knowledge
for development project documents, web sites and portals for quality and
effectiveness.</span></div>
</span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span><br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Effective Management </span></b></span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The management of the knowledge
management for development activities throughout different knowledge network
and department is important. This may ensure the quality in assessing Knowledge
Management, resources, needs, and the development of new knowledge strategies
to meet development needs, operations, to identify and obtain required
resources and ensures access by different professional staff, and management, internal
and external clients. The effective management of the knowledge
management for development should encourage the development and management t of
formal and informal outreach knowledge for development programs to support and
inform users about the available Knowledge Management resources and to maintain
currency with Knowledge Management for development standards and
practices through networks, internal and external communities of practice, knowledge
management for development organizations and professional societies.</span></span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span><br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Project Management</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This involves several
aspects of project management benefit from experience and lessons learned on
previous development projects including cost estimating, risk management and
problem solving etc... </span></div>
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The core components of
process-oriented knowledge management system facilitate communication of
relevant information among project and program team members, especially when
the team works in multiple geographic locations. The right
process-oriented knowledge management system must reduce time required to
extract and deliver information and data for analysis and report creation.</span><br />
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Organization</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br />
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Organization can increase
professional knowledge and abilities by providing employees with methods,
experiences, and resources that would prepare them for working with complex target
environment. This includes knowledge resources through workshops, programs, learning,
teaching, and information center. </span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Business Intelligence</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This must focus on the
collect of information from multiple sources in different format to understand
internal and external business strategies; development progress and issues;
customers and communities’ requirements. This demands the internal and external
distributing timely information to the Knowledge for development Decision
Makers and Partners. </span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">A process-oriented
knowledge management system allows producing and to deliver meaningful reports
quickly by extracting only relevant data and sources from stored documents
based on keywords, context and relationship information added as tags to the
stored data.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br />
<br />
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Packaging of the Knowledge </span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The objective of knowledge for development is to
enable the customers to exploit the delivered knowledge for
their own development and to make this knowledge available in a consistent way.
To achieve this objective, packaging knowledge with the right format is an
absolute approach. Each knowledge for development must be packaged with the
right local knowledge format. </span></div>
<br />
<br />
<br />
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7oJ-DCb06eiwr4qyxEwzKyWtHSseM3N6PcpezShun0mB9cugRPy-nrfryJ-xLy9Bhux1lGABBiYEtXfsLzih8xNgD5EIKw7pt7yNOrJtfl-BSGGmUoPSA-rOLPRkgSdBBSmju_BDDqFk/s1600/package02.png" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="273" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7oJ-DCb06eiwr4qyxEwzKyWtHSseM3N6PcpezShun0mB9cugRPy-nrfryJ-xLy9Bhux1lGABBiYEtXfsLzih8xNgD5EIKw7pt7yNOrJtfl-BSGGmUoPSA-rOLPRkgSdBBSmju_BDDqFk/s320/package02.png" width="320" /></a> </span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Alignment of the </span></b><b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Knowledge </span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Impact is
about people, so it is essential to consider how and who could benefit from the new
knowledge generated and why they might be interested. Understanding the
beneficiaries means that the research process, stakeholders and results can be
targeted for impact. Knowledge for development needs to be able to demonstrate
how poor people in developing countries will benefit, as well as providing
contextual information about their current poverty status and how this is
expected to change through the generated knowledge impact.</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
</div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Alignment of the Knowledge on how Customers
implement and manage their local Knowledge</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">If you want to change something you need to play first
the game with. It becomes clear that knowledge for development priority is
to focus on helping poor people manage the available knowledge for development at
the local level. Delivering this capability as part of knowledge for development
would enable and enhance the development of local knowledge infrastructures.</span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Alignment of the Knowledge on Customer’s
Knowledge Capacity and Potential</span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Introduced new knowledge for development into the
available local knowledge management must allow customers to resolve complete development
solution without dramatically changing the local knowledge structures,
resources, potentials. Any introduced knowledge for development must respect the local
environment and this should be happened progressively, and with prudence for not destroying the local knowledge resources, skills and potentials. </span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Alignment of the Knowledge on Customer’s
Knowledge Infrastructures Potential</span></b></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Most knowledge for development projects fail when
they meet local knowledge infrastructures and because the introduced
knowledge management format and methods are not able to cope with a difficult
change in the community’s knowledge environment. Aligning at the first level more
closely with local knowledge infrastructures potential is the best strategy to
impact development.</span></div>
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Decision Support</span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge
for development Staff will make better decisions when they use timely and
relevant information. The advantage of a process-oriented knowledge management
system to decision support includes finding only relevant information because
of the added context and relationship data. Process-oriented knowledge
management system must often offer intelligent search and display right
knowledge format that facilitate understanding patterns and relationships</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">.</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Customers Services</span></b></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">There is
a need to design flexible and innovative knowledge management policies and to
provide the access to the sociocultural infrastructures that allow target
community to use and to share correct the knowledge offer by the knowledge
development agencies for sustainable development purpose at the right place and
at the right moment.</span></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="background: white; line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">A
process-oriented knowledge management must </span><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">encourage
cross-support and cross-fertilization of knowledge management by helping
bring the best information, learning and communication, sharing of
best knowledge management practice, trends, knowledge and lessons learned,
culture change, community building and collaboration to the region from inside
and outside and by providing cross support to teams working, staff and management,
and by internal and external clients on complex development tasks outside
and inside the knowledge network.</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Avoiding Solving the Same Problem Twice</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br />
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">A well design </span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">process-oriented knowledge management must avoid rework. A</span><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">voiding rework is the single most valuable benefit delivered by
knowledge for development. By providing each team member (Knowledge management
staff, communities, management, internal and external clients outside or inside
the group) with the collective experience of knowledge known issues can be
handled quickly, consistently, and with confidence by the front line wherever.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Helping Clients Help themselves</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">If the clients have a good
access to the knowledge management infrastructures to manage and to answer
their own questions and resolve their own issues, they would prefer to do it
themselves. Effective </span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">process-oriented </span><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">knowledge management system can make self-service the channel of choice
for most customers, most of the time, helping them get back to understanding
and using the knowledge to manage project and services more quickly,
efficiency, and allowing Staff</span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">, economists and
professionals, senior management, academic and development community</span><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> to concentrate on the high development program and project value that
really need their expertise. </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;"> Knowledge for Development Pattform</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">This means the cultivation
of a knowledge for development platform where different people, different
organizations, different knowledge producers, governments, communities,
private sector, PPPs, NGOs etc. are willing to share, to learn and
to collaborate together leading to improvement in mobilizing, networking,
providing, supporting and enabling access to the right local sociocultural
knowledge infrastructures, with the right local
knowledge’s formats and knowledge management for development
procedures at the right place and at the right moment.</span><br />
<br />
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;"> Knowledge for Development Networking</span></b> </span><br />
<br />
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br />
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span><br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge
networking allows the relationships between people, culture, and the natural environment. This must explore informative topics, including
global development and environmental responsibility, and find out how producer,
customizer, and connector of knowledge for developement can make a difference.</span></span></div>
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span><br />
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The open,
inclusive and bottom-up approach of knowledge for development networking can be
beneficial to development community and favor the participation in knowledge
for development research networks. Knowledge networking is all about
sharing, and thus extending, knowledge for development, which in turn can maximize
the outcomes for all the participants of these networks. </span></span></div>
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
</span>
<br />
<div class="MsoNormal" style="line-height: normal; margin-bottom: 0cm;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Networking
can help producer, customizer, and connector of knowledge optimize their products
and enhance their knowledge for development performance. In addition, Knowledge
networking programs should accelerate the achievement of the knowledge innovation
networking goals by tackling research fragmentation and encouraging cooperation
between producer, customizer, and connector of knowledge for developement.</span></span></div>
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
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<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
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<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Knowledge for Development Innovation </span></b></span> </span></span></div>
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge
has in recent years become a key driver for sustainable development, and the
access to knowledge is generally considered as a key condition for innovative activities
in our modern life. One thing is certain, whatever the social, economic,
politic solutions (project, program, evaluation, development aid, finances,
technology etc.) poverty will continue to defy solution as long as poor people
do not get access to the right economic, social, public and cultural
infrastructures (physical infrastructures) and the related knowledge management
and transfer (soft infrastructures) that affect and endorse their daily lives
and activities wherever they are.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhiQfe6PCWBUBX73fSGRpwmzrxICSyd9ZqjxYx4uEfDiEze_POCVxh3Dqh0D9BrVYOEmVxMeNT6MpEiyMPtDi3mrOtdthw7pBlP66kKuWdMcT74w9TUaJSRLIjTIvHFa9MfQSrAThI4068/s1600/knowHOw.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="144" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhiQfe6PCWBUBX73fSGRpwmzrxICSyd9ZqjxYx4uEfDiEze_POCVxh3Dqh0D9BrVYOEmVxMeNT6MpEiyMPtDi3mrOtdthw7pBlP66kKuWdMcT74w9TUaJSRLIjTIvHFa9MfQSrAThI4068/s320/knowHOw.JPG" width="320" /></a></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span><br /></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge
innovation must create a process oriented knowledge networking to exchange and develop
new ideas and solutions that include knowledge projects. The projects should take
development policy context as a starting point to explore sustainable development
dimension of the innovation and knowledge for development. </span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">A global knowledge
for development concept must be used including knowledge infrastructures innovation,
knowledge process innovation and organizational knowledge innovation. This
concept must take into account the current state of knowledge for development,
patterns and potentials of development community with respect to the knowledge
and innovation development and identify new knowledge for development
opportunities through innovation.</span></div>
</div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Designing effective and flexible Knowledge Management System</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge management for
department must design an effective and flexible process oriented
knowledge management systems that supports different knowledge
management format that offer practical opportunities to
communicate, to cooperate, to design effective and flexible
knowledge management infrastructures that allow knowledge stakeholders,
communities and beneficiaries to benefit from the talents, skills, knowledge
and technologies of others and to transfer these talents, skills, knowledge and
technologies etc. to poor areas through flexible, successful and adaptive </span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">process-oriented </span><span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">knowledge management
systems and transfer processes.</span><br />
<br /></div>
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<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Setting Key Performance Indicators (KPIs) for Knowledge for
Development</span></b></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The purpose of setting key
performance indicators (KPIs) for knowledge for development is
to define consistent performance measures for each selection of Millennium
Development Goals (MDGs) priorities, using terminology and measurement that is
clear and common across all screening programs, so that performance can be
understood, assessed and compared. </span><br />
<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjPXkniLGU9E1ofgPC-JsLtGddlJhFGG6RSRiqccxHQGx-JhbJzrsd-CtEcW4stYARspWjRZc5okAEmYVL3l3cDAJEsroq6iKi9BfaCbvMX5CwKrVMpZcRKTfkkGqIKk8v8or6LA6rJS08/s1600/sourcesf2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="350" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjPXkniLGU9E1ofgPC-JsLtGddlJhFGG6RSRiqccxHQGx-JhbJzrsd-CtEcW4stYARspWjRZc5okAEmYVL3l3cDAJEsroq6iKi9BfaCbvMX5CwKrVMpZcRKTfkkGqIKk8v8or6LA6rJS08/s400/sourcesf2.jpg" width="400" /></a></div>
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<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Providing access on the
right knowledge at the real time to communities, development staff and
management, internal and external clients outside or inside a development
organisation is essential and attaching the right Key Performance Indicators to
the Outputs, Outcomes, Benefits and Impacts of a development project could best
support the efforts towards poverty eradication.</span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-IN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The successfully access of
knowledge for development to the target audience means the free access
for all member of the target audience to the Knowledge for development without
barriers.</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Manage the Quality of Knowledge for Development</span></b></div>
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<br /></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Good knowledge for development must
respond quickly to the needs in decision and operating of
development projects and programs development employees, professional’s networks, senior management, academic,
and development community. This requires the design of flexible and innovative
knowledge management for development policies that provide the access to right knowledge format
that allow everyone to use and to share the knowledge that the knowledge
agencies offer at the right place and at the right moment.</span></div>
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<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Quality management must be applied to assure the
knowledge safety, efficacy and its right delivery to the target audience
including satisfaction. Quality Assurance is an important component of
knowledge for development in order to ensure it safety and effectiveness.</span></div>
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<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Quality Assurance should be clearly linked to the
knowledge for development objectives. It may be measurable, may be
evidence-based and may provide comparable delivery results over time and across
internal and external development programs.</span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> K</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">nowledge’s leaders and experts
must understand the knowledge management for development´s culture both on
business case and on public good level (Community level). </span>
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<br /></div>
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<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Monitoring and evaluation</span></b></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">An Internal and external monitoring and evaluation must
assist knowledge for development department to understand how well their knowledge
projects and programs are progressing and to identify opportunities to enhance the
knowledge production and development impact. These lessons must be discussed with
senior knowledge management as part of the regular reporting cycle for development projects und programs.
To impact development knowledge must focus attention on people, partnerships,
research, strengthening capacity, communication, evidence, monitoring and
evaluation.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgU_LMkn3MYPynoCRwFRnPnlP86SWAJq8WTbLIppxRvzZ8XSSPbegbGdgjEP30RG9oOKetkAwbFX_0vay0ve7Pa5x3b3II26KrOp4QMBvdu-FrKAh3BaVQF8p57tmSkfI4DgG28jB5IhiE/s1600/social-media.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="199" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgU_LMkn3MYPynoCRwFRnPnlP86SWAJq8WTbLIppxRvzZ8XSSPbegbGdgjEP30RG9oOKetkAwbFX_0vay0ve7Pa5x3b3II26KrOp4QMBvdu-FrKAh3BaVQF8p57tmSkfI4DgG28jB5IhiE/s320/social-media.jpg" width="320" /></a><br />
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The following table resumes a quick simple view h</span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">ow the knowledge for development could enhance the development overall
impact:</span></div>
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<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="mso-cellspacing: 0cm; mso-padding-alt: 0cm 0cm 0cm 0cm; mso-yfti-tbllook: 1184;">
<tbody>
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<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Actions </span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: DE-AT; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Detail and impact</span></b><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: DE-AT; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Forum </span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: DE-AT; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The Knowledge development forum must give the opportunities to
economists and professionals, communities, senior management, academic and
development community to interact and share their knowledge and experience
which is relevant to eliminate poverty and promote share prosperity. It must
be used to make links between development projects, programs and other
stakeholders inside and outside knowledge organization to enhance the overall
impact of development projects and programs. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Partnerships </span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: DE-AT; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Networking, collaboration learning website,
online partnership service, regional knowledge management center help to
build Knowledge global community, crossing geographic and disciplinary
boundaries. This should provide a dedicated online resource or physical
research center resources for development researchers and development
projects and programs to enhance the profile of their staff, and research activities
both with internal and other external researchers. Knowledge
collaboration website must make it easy to find talent development communities,
knowledge producers to build new partnerships taht enhances research excellence and impact.</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge decisions Makers should have regular
meetings with other </span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The meetings are to review progress and identify
opportunities to enhance the researches in knowledge for development
conducted by knowledge organizations and communities. Knowledge Decisions
Makers must provide feedback on progress, and help development projects and
programs to identify synergies with other and processes, and make links with
other stakeholders who must share their researches and knowledge to enhance
impact. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Researches must focus on
development projects and programs to build impact </span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development projects and programs must benefit
from having access to expert advice on impact and from having information
about approaches that worked in development projects and programs.
Knowledge Impact Researcher must also conduct syntheses to generate lessons
learnt from passed development projects, programs. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 5;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Research must provide guidelines to
conduct sustainable development projects and programs</span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development projects and programs must have
access to methods and resources known to impact development and able to
benefit from the experience generated by the management, decision support and
other development projects and programs. A strategic approach and process to
putting research into use must create opportunities for lesson learning to
further enhance impact. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 6;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Research into use grants provided by
knowledge research department </span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development projects and programs must be able to
obtain additional resources to capture unexpected opportunities to enhance
impact. The knowledge for development funds must mainly be used to promote
engagement with new stakeholders, new knowledge for development partnerships,
new social media, including promoting links between development projects and
programs. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Strengthening capacity in knowledge management
for development through research, collaboration and networking </span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge management for development Direction
must respond regular to the needs of development projects, programs and other
stakeholders to provide a range of capacity strengthening activities and
materials to support the delivery of the appropriate knowledge for
development impact. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 8;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Strengthening capacity to put knowledge for
development research into use </span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge Support activities must include
capacity strengthening components to assist development projects and programs
and other stakeholders to make better use of new knowledge generated.</span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 9;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Medias and events</span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: DE-AT; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development projects, programs and other
stakeholders collaborate with the communities using a wide range of methods,
media and events to impact development needs. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 10;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Website, knowledge portal </span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: DE-AT; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Website is the main portal for distributed
knowledge management to communicate with internal and external stakeholders
and is designed to significantly enhance the accessibility of external and
internal researches in knowledge for development. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 11;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge events </span><span style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: DE-AT; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"></span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Development Organization´s Direction must
organize and participate in a range of events to promote communication
between knowledge for development stakeholders. Knowledge´s must be designed
to complement those organized by development agencies, and internal, and
external stakeholders. They must provide a way of telling knowledge for
development story across multiple development projects, programs and be
designed to assist development agencies to enhance the quality of their
researches in knowledge for development impact. There must also be events
designed to strengthen capacity for effective communication for members of
the knowledge of distributed development community. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 12;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge´s Communication products and
publications </span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development agencies must produce a
range of publications with different format and other communication products.
These must highlight sustainable development researches, knowledge and
Impact. Knowledge newsletter and other knowledge format must be the main
mode of communicating with internal and external stakeholders. Development
projects and programs must be supported in different knowledge format to
contribute to externally and internally knowledge products and impact. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 13;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Generating evidence of Knowledge’s impact through
research and synthesis activities </span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Knowledge for development agencies must provide
support to knowledge projects to generate evidence of the value of knowledge
for development researches and the impacts. Evidence and Impact research grants
must be funded. Additional evidence must be generated by the Direction’s
dedicated to impact development and to support Knowledge researchers. </span></div>
</td>
</tr>
<tr style="mso-yfti-irow: 14; mso-yfti-lastrow: yes;">
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 149.25pt;" valign="top" width="199"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Capturing and securing evidence through Knowledge
Portal and other knowledge infrastructures. </span></div>
</td>
<td style="background: rgb(191, 191, 191); mso-background-themecolor: background1; mso-background-themeshade: 191; padding: 0cm; width: 300.75pt;" valign="top" width="401"><div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Website, medias, collaboration platform, learning
platform must be used to provide and to deliver development projects and
program. Knowledge for development systems be designed to enhance the quality
of evidence and its visibility and accessibility. The knowledge data evidence
and partnership coordinator must assist development projects and programs in
this process with different formats and infrastructures.</span></div>
</td>
</tr>
</tbody></table>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br />
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<hr size="2" style="text-align: center;" width="100%" />
<span lang="DE-AT">
</span><br />
<span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<b><span lang="EN-US" style="color: #17365d; font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT; mso-themecolor: text2; mso-themeshade: 191;">Conclusion</span></b></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The successful <b>knowledge management for
development</b> should be carefully targeted towards its audience, with
the right mixture of simplicity, elegance and sustainable communities’
development innovations through the right knowledge formats and
infrastructures.</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">The creation of jobs, the multiplication of development
aids, the promotion of democracy, the access to innovative finance program etc.
do not provide an absolute guarantee to achieve, to support</span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">, </span><span lang="EN" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">to make sustainable</span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> the Millennium Development
Goals (MDGs) as long as the development and good governance of social, public,
economic and cultural infrastructures (physical infrastructures) </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">and the
related <b>knowledge management</b> (soft infrastructures) </span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">are not well integrated in the activities and operations of </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">Millennium
Development Goals (MDGs)</span><span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">.</span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br /></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<span lang="EN-GB" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-GB; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">In any case</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> no
society can develop sustainable without access to the right economic, social,
public and cultural infrastructures and the related <b>knowledge management</b>
that affect and endorse the daily lives and activities of their citizens.</span><br />
<br />
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<hr size="2" style="text-align: center;" width="100%" />
<span lang="DE-AT">
</span><br />
<span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"> </span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-GB" style="font-family: "Times New Roman"; font-size: 12pt; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;">You may also be interested in the following sample papers: </span></span></span></div>
<div class="MsoNormal" style="line-height: normal; mso-margin-bottom-alt: auto; mso-margin-top-alt: auto; text-align: justify;">
<br />
<span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; line-height: 115%;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-GB" style="font-family: "Times New Roman"; font-size: 12pt; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;"><a href="http://amouzoubedi.blogspot.co.at/2012/10/knowledge-package-for-development.html" target="_blank">Knowledge Package for Development </a></span></span></span>, <a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html" target="_blank">A holistic approach: the sociocultural infrastructures and the Millennium Development Goals (MDGs), </a><span lang="EN-US"><a href="http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html"> Évaluation
et Development Durable, </a></span><span lang="EN-US"><a href="http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html"></a>
</span><br />
<div class="MsoNormal">
<span lang="EN-US"><span lang="EN-GB" style="mso-ansi-language: EN-GB;"><a href="http://amouzoubedi.blogspot.co.at/2012/09/creating-decentralized-knowledge.html">Creating
decentralized knowledge management and transfer culture for development</a>, <a href="http://amouzoubedi.blogspot.co.at/2011_05_01_archive.html" target="_blank">La vie privée et sociale des plus pauvres: indicateurs pertinents dans les processus d´évaluation des projets de développement (publication en cours)</a>, <a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html" target="_blank">Setting Key Performance Indicator (KPI) for Knowledge Package for Development</a></span></span></div>
<span lang="EN-US">
</span><a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html" target="_blank">
</a><br />
<br />
<span lang="EN-AU" style="color: #4c575f; font-family: "Arial","sans-serif"; mso-ansi-language: EN-AU; mso-fareast-language: DE-AT;">Author, Amouzou Bedi, sample paper, contact on <a href="http://www.linkedin.com/pub/amouzou-bedi/1b/853/22" target="_blank">LinkedIn</a>.
I will try to update this paper on a regular basis if a need arises.
Please if you have a suggestion and feedback with regards to this paper,
please feel free to contact me.</span></div>
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<span lang="EN-GB" style="mso-ansi-language: EN-GB;"> </span><b><span lang="EN-US" style="color: #17365d; mso-ansi-language: EN-US; mso-themecolor: text2; mso-themeshade: 191;">References</span></b><br />
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Amouzou
Bedi] Setting Key Performance Indicator (KPI) for Knowledge Package for
Development</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL: <a href="http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2012/11/setting-key-performance-indicator-kpi.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Amouzou
Bedi] Knowledge Package for Development </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL: <a href="http://amouzoubedi.blogspot.co.at/2012_10_01_archive.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2012_10_01_archive.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Amouzou
Bedi] Creating decentralized knowledge management and transfer culture for
development</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL: <a href="http://amouzoubedi.blogspot.co.at/2012_09_01_archive.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2012_09_01_archive.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[ESPA, URL]
Impact Strategy</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL:
http://www.espa.ac.uk/impact</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Amouzou
Bedi] La coopération agile au développement, book french edition</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL:http://amouzoubedi.blogspot.co.at/2011/09/la-cooperation-agile-au-developpement.html </span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US;">[Amouzou, Bedi] La vie privée et sociale des plus pauvres: indicateurs
pertinents dans les processus d´évaluation des projets de développement
(publication en cours)</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL: <a href="http://amouzoubedi.blogspot.co.at/2011_05_01_archive.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2011_05_01_archive.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Amouzou,
Bedi] <span style="mso-spacerun: yes;"> </span>A holistic approach: the
sociocultural infrastructures and the Millennium Development Goals (MDGs) </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">URL: <a href="http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013/03/a-holistic-approach-sociocultural.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Amouzou,
Bedi]<span style="mso-spacerun: yes;"> </span>Évaluation et Développement
Durable </span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;"><a href="http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://amouzoubedi.blogspot.co.at/2013/03/evaluation-et-developpement-durable.html</span></a></span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[PHOTO01,
URL]: http://deoxy.org/media/RAW/Acceleration_of_Knowledge</span></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US;">[Vanseodesign, URL] The Value of Theoretical And Practical Knowledge<br />by Steven Bradley on February 2, 2012<br />URL: http://www.vanseodesign.com/whatever/theoretical-practical-knowledge/<br />[PHOTO02, URL]: Practical Knowledge<br />Posted by Matthew on Jan 23rd, 2012 in Epistemology, Philosophy<br />URL: http://simplyphilosophy.org/practical-knowledge/<br />[KNOwledgeforum., URL] Pratical knowledge management<br />URL: http://genevaknowledgeforum.ch/downloads/prismartikel.pdf </span></div>
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</span><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="mso-fareast-language: DE-AT;">[</span><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">PHOTO3,
URL] Kevin Berardinelli</span></span></div>
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</span><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;"><span style="mso-spacerun: yes;"> </span>People Studying People</span></span></div>
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</span><span lang="EN-US" style="mso-ansi-language: EN-US;"><span lang="EN-US" style="font-family: "Times New Roman","serif"; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: DE-AT;">URL: <a href="http://kevinberardinelli.files.wordpress.com/2010/01/intersection-of-expertise.png"><span style="color: windowtext; text-decoration: none; text-underline: none;">http://kevinberardinelli.files.wordpress.com/2010/01/intersection-of-expertise.png</span></a></span></span><br />
<span lang="EN-US" style="mso-ansi-language: EN-US;">
[PHoto, URL] David G Schwartz<br />URL: <a href="http://www.palgrave-journals.com/kmrp/journal/v5/n4/fig_tab/8500153f1.html">http://www.palgrave-journals.com/kmrp/journal/v5/n4/fig_tab/8500153f1.html</a><br />Integrating knowledge transfer and computer-mediated communication: categorizing barriers and possible responses<br />The CMC impact cycle: organizational function view (from Schwartz & Te'eni, 2007)</span></div>
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DI-Ing. Mag. Amouzou Bedihttp://www.blogger.com/profile/02903120804859592564noreply@blogger.com4